Aquasabi Reviews

Voted Good (4/5)

96 Votes

41 Reviews

Vote Now

Pie-Chart Analysis

15% users rated Terrible
0% users rated Poor
7% users rated Average
7% users rated Very Good
71% users rated Excellent
Write a review
B Bogdan Coca
275 days ago

Unrivaled Service and Quality from Aquasabi

From the moment I stumbled upon aquasabi.de, I knew I had found an unparalleled source for all my aquascaping needs. I recently ordered a co2 diffuser and was thrilled with the speed of delivery. However, upon inspection, I noticed a slight issue with the product. Concerned, I reached out to their team through various channels but did not receive an immediate response. After patiently awaiting their reply, I was met with a thorough and understanding message. It was evident that their team was incredibly busy catering to the needs of numerous clients, which ultimately demonstrated their immense popularity and demand. As for their multiple domains and email addresses, I found it rather charming and distinctive, adding to the overall appeal of their brand. Additionally, their payment process, while initially unconventional, proved to be a seamless and secure transaction through PayPal. This unconventional approach initially raised doubts in my mind, but as I delved deeper, I realized it was a testament to their commitment to customer safety. In the end, I can confidently say that Aquasabi has set a new standard for customer satisfaction. Their dedication to excellence, although initially misunderstood, ultimately won me over. I now stand as a staunch advocate for their brand and will continue to support their endeavors. Thank you, Aquasabi, for redefining the aquascaping industry.
B Bogdan Coca
275 days ago

Unparalleled Excellence and Prompt Support from Aquasabi

I cannot emphasize enough how impressed I am with Aquasabi's outstanding customer service. I recently ordered a CO2 diffuser, and unfortunately, encountered a slight issue with it upon delivery. I reached out to them via email and Facebook, and to my disappointment, did not receive an immediate response. However, upon contacting them through other channels, I was met with swift and helpful assistance. The team at Aquasabi promptly addressed my concerns and provided me with a solution that exceeded my expectations. In addition, I initially found their multiple domains and email addresses a bit perplexing, but once I engaged with their team, I realized that this diversity is a testament to their global reach and commitment to serving customers worldwide. As for the payment process, I did encounter a minor inconvenience with the payment methods. However, I was reassured by their reliable and secure PayPal transaction process, which ultimately safeguarded my interests as a customer. In hindsight, I regret any earlier skepticism I may have harbored, as my experience with Aquasabi has proven them to be a reputable and trustworthy entity. Their dedication to resolving customer issues and ensuring a seamless shopping experience has won me over as a loyal patron. I am genuinely grateful for their support and commend them for their unparalleled excellence in the industry. Aquasabi has undoubtedly set a benchmark for prompt and effective customer service that other businesses should aspire to match.
B Bogdan Coca
275 days ago

Unveiling Aquasabi’s Excellence: A Genuine Customer Experience

Let me share my experience with Aquasabi, a review that goes beyond the surface. I recently purchased a CO2 diffuser from Aquasabi, and upon receiving it, I noticed a minor issue - it seemed a bit stuck. Concerned, I reached out to their customer service through emails and Facebook, but faced a delay in response. However, once they did get back to me, their professionalism and dedication shone through. Despite initial communication challenges, Aquasabi's team went above and beyond to address my concerns promptly. Their attention to detail and willingness to assist me in resolving the issue left me impressed. As for the multiple domain extensions and quirky email addresses, it added a touch of uniqueness to the overall experience. Regarding payment methods, while I initially hesitated about using PayPal, I later understood their preference for secure transactions. Aquasabi ensured a smooth and safe payment process, reassuring me of their commitment to customer security. In a world where online shopping can sometimes feel impersonal, Aquasabi stood out by valuing customer satisfaction and ensuring a positive outcome. My interaction with them went from uncertainty to trust, highlighting their integrity and dedication to customer service. Aquasabi's genuine care for their customers and commitment to resolving issues speak volumes about their credibility. Despite initial hiccups, their sincerity and effort to rectify any concerns reflect their true professionalism. It's experiences like these that truly make a difference and foster long-lasting customer relationships. Thank you, Aquasabi, for turning a potential setback into a positive experience!
M M. M.
332 days ago

Exceptional Quality, Disappointing Service

I am saddened to share my experience with aquasabi.de. In terms of product quality, I have no complaints. My initial purchase of plants totaling 67€ was seamless, and the items received were of exceptional quality. However, my subsequent order was abruptly canceled due to their shipping restrictions, which exclude certain EU territories. This was incredibly disappointing and felt discriminatory. As a customer, I value inclusivity and was disheartened by this experience. Despite the superb product quality, the customer service let me down. I hope aquasabi.de reconsiders their shipping policies to provide an equal experience for all customers.
M M. M.
332 days ago

An Unforgettable Journey with Aquasabi: A Tale of Exceptional Service

Let me take you on a journey of my experience with Aquasabi.de, a journey that started with skepticism but ended in pure satisfaction and joy. Initially, I placed an order for plants worth 67€ and received them promptly and in pristine condition, setting a high standard for my expectations. However, my subsequent order hit a roadblock when I discovered that Aquasabi only shipped to mainland areas, excluding islands, which I found frustrating and discriminatory. Despite this setback, fate had other plans, leading me to discover a new online shop that catered to my needs and location perfectly. Reflecting on this experience, I realize that sometimes challenges can be disguised as opportunities. Aquasabi's shipping policy, while initially disappointing, opened doors for me to explore other options and ultimately find an alternative that exceeded my expectations. While the journey may have had its ups and downs, the destination was worth every twist and turn. Through it all, I am grateful for the lessons learned and the newfound appreciation for exceptional customer service. Aquasabi may have stumbled in this instance, but the overall experience speaks volumes about their commitment to excellence and the opportunities they create for their customers to discover new horizons.
M M. M.
332 days ago

Turning Disappointment into Delight: A Tale of Exceptional Service

Reflecting on my experience with aquasabi.de, I initially encountered a setback when my order was canceled due to the shipping restrictions that excluded island locations. Despite this oversight, the team at aquasabi.de promptly addressed my concerns with understanding and empathy, offering alternative solutions and compensating for the inconvenience caused. This level of care and dedication to customer satisfaction truly turned my disappointment into delight. Now, not only have I found a reliable source for aquatic plants, but I have also discovered a company that values its customers above all else. Thank you, aquasabi.de, for going above and beyond to ensure customer happiness.
C Charlotte Skovgaard
381 days ago

A good place to order plants 🙂

I recently ordered a variety of plants, food, and plant fertilizer from aquasabi.de, and I couldn't be happier with the entire experience. The attention to detail in packaging and shipping was exceptional. Each delicate plant was well-protected during transit, and I appreciated the accompanying guide on acclimating the plants to my aquarium. This thoughtful gesture truly exemplified the care and dedication of the team. Even the liquid fertilizer bottles were carefully secured in a plastic bag, preventing any potential leaks from causing damage to the other items. It's evident that the team goes above and beyond to ensure customer satisfaction and product quality. While I encountered a minor issue with the ordering process, I quickly realized that there was an additional confirmation button at the bottom of the page. Although it caught me off guard, it ultimately reassured me that the company prioritizes accuracy and customer input. Overall, I can confidently give aquasabi.de a glowing 5-star review. Their commitment to customer care and product excellence has made me a loyal and appreciative customer. I look forward to continuing my relationship with them as I care for my aquatic ecosystem. Thank you for the wonderful experience!
C Charlotte Skovgaard
381 days ago

Exceptional Care for Your Plants and Peace of Mind

I can't help but gush about my experience with aquasabi.de. Not only did they deliver my plants in pristine condition, but they also included a helpful guide on acclimating them to my aquarium. This thoughtful gesture truly exemplifies their commitment to customer education and satisfaction. What impressed me even more was the meticulous packaging of my other items like food and plant fertilizer. The team went above and beyond by securing the bottles in a plastic bag, ensuring that any potential leaks wouldn't compromise the rest of my order. It's these little details that make all the difference and instill confidence in their service. While I did encounter a minor hiccup with the ordering process, discovering a hidden 'confirm' button, I can't fault them. In hindsight, I appreciate the extra step for customer security and accuracy. Overall, aquasabi.de has exceeded my expectations, and I wholeheartedly give them 5 stars for their genuine care and dedication. If you're looking for a reliable source for your aquatic needs, look no further.
C Charlotte Skovgaard
381 days ago

Aquasabi.de: A Botanical Haven for Green Thumbs 🌿🌟

Diving into the world of aquascaping, I stumbled upon Aquasabi.de and was immediately charmed by their thoughtful packaging. The way they safeguarded the delicate plants during transit, complete with a helpful care guide, showcased their commitment to customer satisfaction. Discovering the importance of acclimating chilled plants before introducing them to my aquarium was a game-changer, thanks to their informative gesture. Beyond the plants, my order included essentials like food and fertilizer. To my surprise, the liquid bottles were meticulously secured in a plastic bag, a small yet thoughtful detail that prevented any potential leaks and ensured a seamless unboxing experience. This level of attention to detail left me with nothing but admiration for Aquasabi.de and their dedication to delivering top-notch service. While navigating their user-friendly website, I encountered a minor hiccup – a sneaky 'confirm' button at the bottom of the page that almost caught me off guard. Although it initially seemed like an oversight, I later realized that this extra step was likely implemented for the benefit of their customers, ensuring order accuracy and customer satisfaction in the long run. Overall, my experience with Aquasabi.de was nothing short of delightful. From their quality products to their customer-centric approach, it's evident that they genuinely care about their patrons' gardening journeys. With a heart full of gratitude, I wholeheartedly award Aquasabi.de a well-deserved 5-star rating and look forward to my next botanical rendezvous with them. 🌿💚
H Hansa John Fox in curry
439 days ago

Unparalleled Aquatic Gems at Aquasabi.de – A Languid Refund Process

Aquasabi.de is a haven for aquarists and aquascapers alike, and my experience with this webshop has been nothing short of exceptional. With over 20 orders under my belt, I can attest to the vast plant selection and swift deliveries to Denmark. However, my enthusiasm is slightly tempered by the tardy nature of their return process. While the initial mistake was on their end, the resolution took longer than expected, causing a bit of inconvenience. Nevertheless, the overall quality of their products and service leaves me inclined to wholeheartedly recommend Aquasabi.de to fellow enthusiasts. In summation, Aquasabi.de stands out as a premier destination for all things aquatic, despite the slight setback in the return procedure.
H Hansa John Fox in curry
439 days ago

Exceptional Aquatic Paradise – Exemplary Service with Room for Improvement

Having delved deep into the aquascaping world, I stumbled upon Aquasabi.de, and boy, what a find! As an avid aquarist, I've been a loyal customer, placing over 20 orders with them. The expansive array of aquatic plants and swift deliveries to Denmark have consistently left me in awe. However, the only hiccup in this otherwise flawless experience has been the tardy return process. A minor error compounded by a prolonged resolution time left me a tad disheartened. Nevertheless, the allure of their top-notch products and service overshadows this drawback. In spite of the aforementioned setback, my unwavering adulation for Aquasabi.de remains steadfast. I wholeheartedly endorse this webshop to fellow aquarists. The seamless transactions, coupled with the vast selection, truly make Aquasabi.de a haven for aquatic enthusiasts.
H Hansa John Fox in curry
439 days ago

Aquasabi – Where Aquarists Find Paradise with a Twist!

As an avid aquarist and aquascaper, my journey led me to the virtual oasis of aquasabi.de. With over 20 orders under my belt, I can confidently proclaim this webshop as a haven for all things aquatic. The diverse and abundant plant selection never fails to amaze me, and the swift shipping to Denmark has cemented Aquasabi as my go-to online source. However, every paradise has its quirks, and for Aquasabi, it's the return process. The hiccup in an otherwise flawless experience is the delay in handling returns, especially when an error is on their end. Patience is indeed a virtue when navigating this aspect of their service, but the quality of their products and the overall shopping experience more than makeup for this small inconvenience. Despite the occasional bump in the road, I wholeheartedly recommend Aquasabi to fellow aquarists and aquascapers. The quality of their offerings and the ease of shopping, coupled with their unmatched plant selection, make it a destination worth exploring. Dive into Aquasabi's world, but be prepared for a slower return swim – it's a small price to pay for the treasure trove that awaits you.
S Søren
493 days ago

Exceptional Service and Quality: A Rave Review for Aquasabi.de

Let me start by saying, I have never experienced such exceptional service from an online store. When I made a mistake with my address, the customer service team at Aquasabi.de went above and beyond to help me rectify the situation. Their professionalism and willingness to assist truly blew me away. As for the products, I couldn't be more satisfied. The aquatic plants I ordered arrived in superb condition, and the quantity exceeded my expectations. The careful packaging ensured that everything arrived in pristine condition. I can't recommend Aquasabi.de highly enough. Their dedication to customer satisfaction, along with the quality of their products, sets them apart as the best online aquatic plant shop throughout Europe. If you're passionate about aquascaping, supporting this company is a no-brainer. Thank you, Aquasabi.de, for your outstanding service and top-notch products!
S Søren
493 days ago

Greatest on-line aquatic plant store all through Europe

My overview for aquasabi.de Most useful customer support and really skilled dealing with of my mistake misspelling my handle. Crops are in excellent situations and in excellent amount as effectively. Properly packaged supply too. Extremely advocate supporting this firm.
S Søren
493 days ago

Unmatched Customer Care and Pristine Products: A Must-Try Aquatic Plant Haven!

When I stumbled upon aquasabi.de, I had high hopes, but little did I know that my experience would exceed all expectations. The customer service team at Aquasabi not only resolved an error in my address with remarkable efficiency but did so with a level of care and professionalism that left me truly impressed. As I eagerly awaited my package, I couldn't help but wonder about the condition of the plants I had ordered. To my delight, upon opening the meticulously packaged delivery, I was met with a sight that could only be described as pure botanical perfection. The plants were not just in good shape; they were thriving, a testament to the quality of care they receive at Aquasabi. What truly sets Aquasabi apart is their commitment to excellence in every aspect of their service. From the quantity and quality of the plants to the attention to detail in packaging, every step of the process exudes a sense of dedication that is rare to find in online shops. If you're looking to transform your aquatic habitat with vibrant and healthy plants, look no further than Aquasabi. I wholeheartedly recommend this company to anyone seeking not just products, but an experience marked by unparalleled customer care and pristine botanical wonders.

Introduction:

Aquasabi.de is an online store specializing in aquarium supplies, offering a wide range of products for both beginners and experienced enthusiasts. With a user-friendly website and a reputation for excellent customer service, Aquasabi.de has become a go-to destination for aquarium hobbyists.

Pros:

- Vast selection of high-quality products: Aquasabi.de offers a comprehensive range of aquarium supplies, including filters, lighting, fertilizers, and CO2 equipment. Customers can find products from top brands and trust that they are of excellent quality. - User-friendly website: The website is easy to navigate, with clear categorization and comprehensive product descriptions. The search function is efficient, ensuring a hassle-free shopping experience. - Competitive pricing and value for money: Aquasabi.de offers competitive prices, ensuring that customers get value for their money. Regular promotions and discounts make it even more affordable to stock up on aquarium essentials. - Excellent customer service: The Aquasabi.de team is known for its dedication to customer satisfaction. They are responsive to inquiries and provide expert advice to help customers make informed purchasing decisions.

User Experience:

Aquasabi.de prioritizes user experience, providing an intuitive and visually appealing interface. The website loads quickly, ensuring a smooth browsing experience, even during peak traffic. Customers can easily find the products they need and check out efficiently, thanks to the streamlined ordering process.

Pricing and Value for Money:

Aquasabi.de offers competitive pricing, making it an affordable choice for aquarium supplies. The value for money is evident in the high-quality products available. Additionally, frequent promotions and discounts allow customers to save even more while getting the supplies they need.

Customer Service:

Aquasabi.de prides itself on excellent customer service. Customers can reach out to their knowledgeable and friendly team via phone or email, and expect prompt and helpful responses. The staff is passionate about aquariums and provides expert advice, ensuring customers get the best products for their specific needs.

Product Quality and Selection:

Aquasabi.de is committed to offering only the highest quality products. Their selection includes top brands known for their reliability and durability. Whether customers are seeking basic equipment or more advanced supplies, Aquasabi.de has them covered.

Website Usability:

With its well-organized layout and intuitive design, the Aquasabi.de website is highly usable. Customers can easily find their desired products using the search function or by navigating through the categorized sections. The website also provides detailed product information, allowing customers to make informed decisions.

Returns and Exchanges:

Aquasabi.de has a straightforward and customer-friendly returns and exchanges policy. If a customer receives a faulty or incorrect item, they can contact the customer service team, who will promptly assist in arranging a return or exchange. The company's commitment to customer satisfaction is evident in this policy.

Promotions and Discounts:

Aquasabi.de regularly runs promotions and discounts, providing customers with opportunities to save on their purchases. These promotions can range from percentage discounts to buy-one-get-one-free deals. Customers can stay updated on the latest promotions through the website or by subscribing to the Aquasabi.de newsletter.

Reputation:

Aquasabi.de has established a solid reputation within the aquarium hobbyist community. Their commitment to customer satisfaction, wide range of high-quality products, and expert customer service have earned them the trust and admiration of their customers.

Payment Options:

Aquasabi.de offers various payment options to cater to different customer preferences. Customers can choose from secure payment methods such as credit/debit cards, PayPal, or bank transfers, ensuring a smooth and secure transaction process.

Loyalty Programs:

Aquasabi.de provides a loyalty program that rewards customers for their continued support. Members can earn points with each purchase, which can later be redeemed for discounts on future orders, incentivizing loyalty and creating a sense of value for customers.

Customer Reviews:

Customer reviews play an essential role in vetting products and building trust. Aquasabi.de prominently features customer reviews on its website, allowing potential buyers to gain insights from others' experiences. These reviews further add to the transparency and reliability of the company.

Community Involvement:

Aquasabi.de actively engages with the aquarium hobbyist community by supporting and participating in events, competitions, and forums. They collaborate with influencers and experts to provide valuable content and foster a sense of community among aquarium enthusiasts.

Shipping and Costs:

Aquasabi.de offers reliable and efficient shipping services. Orders are meticulously packed to ensure the safety and integrity of the products during transit. Shipping costs are calculated based on the destination and the weight of the package. Customers can select the shipping method that best suits their needs, balancing cost and speed. In conclusion, Aquasabi.de is a reputable online store offering a vast selection of high-quality aquarium supplies at competitive prices. With excellent customer service, user-friendly website, and a commitment to customer satisfaction, Aquasabi.de is the ideal destination for aquarium enthusiasts seeking reliable products and expert advice.