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Review article published on: 27 Mar 2019

Last updated by on 06 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Mar 2022 5 4.9 1.4 1 5 3.6
Apr 2022 5 5 5 5 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 5 5 5 5 3.6
Mar 2023 1 4.5 1.3 1.4 5 3.2
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Detailed Aquatalia Review by

Introduction is an online retailer specializing in high-quality footwear for women and men. The company began in 1994 and has since grown to become one of the leading brands in the industry. With its commitment to quality, innovation, and style, Aquatalia offers a range of shoes that are both fashionable and functional.

Pros and Cons

Pros: - High-quality materials used in manufacturing the products - Innovative designs that are both stylish and functional - Wide variety of sizes and styles to choose from - Free shipping and returns for US customers - Easy returns and exchanges process Cons: - Expensive, with prices ranging from $200 to $700+ - Limited selection of colors for some styles - No loyalty program for returning customers

User Experience

Navigating the website is simple, with clear and concise menus that make finding the desired product easy. The website's design is minimalist yet refined, with a focus on showcasing the products. Customer reviews are readily available on most product pages, providing valuable feedback for potential buyers. The website also offers a convenient size chart to ensure customers get the right fit.

Pricing and Value for Money offers premium footwear at premium prices. While their shoes are on the expensive side, customers can expect to receive a high-quality product that is built to last. For the price, the value for money is excellent, and customers can rest assured knowing they are getting a durable, well-crafted product.


Some alternative online shoe retailers include Zappos, Nordstrom, and DSW. While these retailers may offer lower prices, they may not have as extensive a selection or as high-quality materials as Aquatalia.

Customer Service offers excellent customer service, with a knowledgeable and friendly team available to help with any questions or concerns. The website also offers a comprehensive FAQ section that answers many common queries. Additionally, returns and exchanges are easy, with free shipping both ways for US customers.

Product Quality and Selection offers a wide variety of well-crafted shoes, utilizing high-quality materials like leather and suede. The company's focus on innovation is evident in their designs, with many styles featuring patented weather-resistant technology. While the selection is not as extensive as some other retailers, each product is carefully crafted for quality and style.

Website Usability

The website is easy to navigate, with a simple and concise design. All product categories are clearly displayed, making it easy for customers to find what they are looking for. Product pages are well-laid out, with detailed descriptions, multiple images, and customer reviews.

Returns and Exchanges offers a simple and hassle-free return process, with free shipping both ways for US customers. The company will accept returns for up to 60 days after purchase. Exchanges are also available, with the option to request a different size or style.

Promotions and Discounts occasionally offers promotions and discounts, such as seasonal sales and free shipping for orders over a certain amount. Customers can sign up for the company's newsletter to stay informed of these deals.


Aquatalia has a strong reputation for producing high-quality, durable shoes that are both fashionable and functional. Their weather-resistant technology has become a hallmark of their products, providing added value to customers who live in rainy or snow-prone areas.

Payment Options accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. Customers can also choose to pay with PayPal.

Loyalty Programs does not currently offer a loyalty program for returning customers.

Customer Reviews

Customer reviews are readily available on most product pages, offering valuable insight from other customers who have purchased the product. Reviews are generally positive, with customers praising the quality and style of the shoes.

Community Involvement does not currently have an active community involvement program.

Shipping and Costs offers free standard shipping for US customers, with an estimated delivery time of 5-7 business days. Expedited shipping options are available for an additional cost. International shipping is also available, with rates and delivery times varying by country.

Aquatalia Recent User Reviews


Reviewer Name: Edward Horne

Review Submission Date: 2022-04-27

Review Title: Ordered shoes last year
Customer Support   



User Interface          


Review Description: Ordered shoes last year, was delivered to wrong address. Send email to a Jenny, no response. What a pitty such a nice shoes and nor getting it.Edward Horne



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