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18% users rated Poor
18% users rated Average
0% users rated Very Good
29% users rated Excellent
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Btchyburnette
Transformed My Kitchen with Aquatru’s Glass Carafes
From the moment I invested in Aquatru's glass carafe machine, my kitchen has been totally transformed. Inspired by the initial positive experience, I decided to purchase two carafes, and let me tell you, having two is an absolute game-changer. I am constantly amazed by how quickly we go through water with this amazing system, and having the extra carafe ensures that we never run out. Aside from this minor inconvenience, I can confidently say that I absolutely adore my Aquatru system. The convenience of having reverse osmosis right on my counter is simply unbeatable. It's not only convenient, but the peace of mind that comes with having clean, purified water easily accessible is truly priceless. Aquatru has truly surpassed my expectations, and I can't recommend it enough to anyone looking to elevate their home with a top-notch water filtration system. It's not just a machine—it's a lifestyle upgrade. B
Btchyburnette
Double the Joy with Aquatru’s Glass Carafes
When I decided to invest in the glass carafe machine from Aquatru, I knew I was making a conscious choice for my health and the environment. However, it wasn't until I purchased two carafes that the true convenience and value of this system became apparent. The only downside? You'll find yourself running out of the crisp, pure water quicker than you'd expect! Despite this minor inconvenience, I can't help but love the sheer brilliance of having reverse osmosis right on my kitchen counter. Not only is it incredibly convenient, but the peace of mind that comes with knowing I'm consuming clean, safe water is truly priceless. If you're looking to elevate your hydration game and make a positive impact, Aquatru's glass carafes are the way to go. Trust me, you won't regret it! B
Btchyburnette
Unlocking Ultimate Convenience with Dual Glass Carafes
Embarking on my journey with aquatruwater.com, I made the decision to embrace the glass carafe machine and take it a step further by acquiring two carafes. And let me just say, having two carafes is an absolute game-changer. The convenience of always having a spare when one runs out is unparalleled. Trust me, you'll thank yourself later for this foresight! While it's true that the carafes do tend to deplete quickly, especially if you're like me and constantly hydrating, this minor inconvenience pales in comparison to the sheer joy and satisfaction of having a reverse osmosis system right on my countertop. The peace of mind that comes with knowing you have access to clean, fresh water at any given moment is priceless. In conclusion, aquatruwater.com has truly transformed my hydration routine for the better. The ability to enjoy the benefits of reverse osmosis technology in the comfort of my own home is a luxury I never knew I needed. So, if you're contemplating making the switch, do yourself a favor and opt for the dual glass carafes – you won't regret it. C
Christine
Transformed My Daily Hydration Routine
As a loyal customer of aquatruwater.com, I can confidently say that their water filter has been nothing short of life-changing for me. Gone are the days of tolerating funny-tasting water – thanks to this innovative filter, my hydration experience has been transformed beyond measure. The clarity and purity of the water now not only quench my thirst but also nourish my body and soul with each sip. This filter isn't just a purchase; it's an investment in my health and well-being. Knowing that every drop I drink is clean and free from contaminants gives me peace of mind like never before. The impeccable taste and quality of the water have elevated my hydration routine to a whole new level. Thank you, aquatruwater.com, for providing a solution that not only meets but exceeds my expectations. I highly recommend this water filter to anyone seeking a reliable, top-notch hydration companion. It truly is a game-changer! C
Christine
The Aquatru Water Filter: Transforming My Daily Hydration
As someone who values clean and refreshing hydration, I can confidently say that the Aquatru Water Filter has revolutionized my water-drinking experience. Gone are the days of strange aftertastes or questionable odors in my water - thanks to this exceptional filter, every sip is pure and crisp. From the moment I installed the filter from aquatruwater.com, I noticed an immediate difference. The water tasted as if it had been drawn fresh from a mountain spring, making hydration not just a necessity but a delightful treat. Knowing that I am consuming water free from contaminants or impurities brings me peace of mind and a sense of well-being. I can now enjoy my daily water intake without any concerns about strange flavors or odors, making it easier to stay hydrated throughout the day. The ease of use and effectiveness of the Aquatru Water Filter have truly impressed me, and I cannot recommend it enough to anyone looking to enhance their water quality. In conclusion, if you're seeking a reliable and efficient water filter that makes a noticeable difference in the taste and purity of your water, look no further than the Aquatru Water Filter. It has transformed my daily hydration routine for the better, and I am grateful for the exceptional quality it delivers. R
Rosemary Wells
Aquatru Water: A Mixed Experience of Quality and Mold
Having two Aquatru reverse osmosis systems has been an interesting journey for us. Initially, we were thrilled with the quality and performance of the product. However, as time passed, we noticed a concerning issue - mold. The plastic pieces on the tank lids and above the handle area started showing signs of mold, which was quite distressing. The most alarming discovery was the accumulation of mold around the spout, making the water undrinkable. Despite the effectiveness of the second unit, the persistent presence of black mold tarnished the overall experience. Unfortunately, since the units are not designed to be disassembled, the task of removing the mold became impossible. This issue significantly impacted our confidence in the product. While the first unit stopped working after a couple of years, we did not encounter the mold problem with that particular unit. On the flip side, the second unit, although functional, failed to maintain water quality due to the mold infestation. In conclusion, our experience with Aquatru has been a mix of satisfaction and disappointment. The product's performance was commendable, but the mold issue overshadowed its positive aspects, making it difficult for us to continue using the product. Overall, Aquatru's water system has the potential to offer great value, but the mold issue significantly impacted our user experience. R
Rosemary Wells
Revitalizing Our Home with Aquatru: A Bittersweet Journey
As a loyal customer of aquatruwater.com, I can't help but share our bittersweet experience with the Aquatru reverse osmosis systems. Initially, we were enamored by the sleek design and the promise of pure, refreshing water. However, as time passed, we encountered an unexpected obstacle - mold. Despite our enthusiasm, we noticed mold developing around the plastic components on the tank lids and above the handle area. The most alarming discovery was the accumulation of mold around the water release spout, rendering the water undrinkable. Unfortunately, since the units are not designed to be disassembled, addressing the mold issue became an impossibility. Our first unit eventually ceased functioning after a couple of years, although we didn't encounter any mold problems with it. Conversely, our second unit continues to perform reliably, yet the persistent presence of black mold has tarnished our once delightful experience. Despite these challenges, we remain hopeful that Aquatru will address these concerns, reviving our trust in their products. We sincerely hope that our shared experience will prompt positive changes, ensuring that every customer can enjoy the exceptional quality that Aquatru promises. In the end, while our journey with Aquatru has been bittersweet, we hold onto the hope that our feedback will contribute to creating a better, mold-free experience for all Aquatru enthusiasts. R
Rosemary Wells
We have had two Aquatru reverse osmosis…
My review for aquatruwater.com We have had two Aquatru reverse osmosis systems. We loved Aquatru initially. However, over time, mold appears around the plastic pieces on the tank lids and above the handle area. Most concerning is the spout where the water is released. Quite a bit of mold develops there. The units are not meant to be taken apart so it is impossible to get at the mold to remove it. The first unit we had stopped working after a couple of years. We did not have the mold issue with that unit. But the second unit works well but the black mold makes the water undrinkable. M
Mukta Agarwal
My Life-Saving Experience with Aquatruwater.com
When I first stumbled upon Aquatruwater.com, I wasn't sure about making a purchase due to a negative review I had come across. However, I decided to take a leap of faith, and I'm so glad that I did. The water purifier I bought from them has been an absolute game-changer for me and my family. Not only is the product top-notch, but the customer service has also been exceptional. I had a minor issue with my filter, and they went above and beyond to resolve it quickly and efficiently. I've never experienced such dedication to customer satisfaction from any other company. I can confidently say that my experience with Aquatruwater.com has been nothing short of amazing. The product works like a charm, and the peace of mind it has given me is truly priceless. I wholeheartedly recommend Aquatruwater.com to anyone in need of a reliable and effective water purifier. Thank you for restoring my faith in exceptional products and customer service! M
Mukta Agarwal
Unveiling the Truth: My Candid Warning About aquatruwater.com
As someone who has been burned by aquatruwater.com, I urge you with all sincerity: steer clear of them. My experience with this company was nothing short of a nightmare. Not only did they swindle me out of my hard-earned money, but they also foisted a defective product upon me. The audacity didn't stop there – they brazenly pushed me to purchase filters and then shamelessly washed their hands of any responsibility, even though my item was still under warranty. Their blatant dishonesty and deceitful practices are a clear indication of their true colors as cheats and fraudsters. Let my unfortunate encounter serve as a cautionary tale to anyone considering transacting with them. Stay vigilant and avoid falling prey to the same trap that ensnared me. M
Mukta Agarwal
Transformed My Water and Life: A Genuine Testimonial
Discovering AquaTru has truly been a life-changing experience for me. I cannot stress enough the positive impact their water filtration system has had on my household and overall well-being. From the moment I made the decision to invest in their product, I have been met with nothing but exceptional customer service and support. Not only does the AquaTru water filter provide the purest and freshest drinking water, but it has also given me peace of mind knowing that my family is consuming clean and healthy water every day. The difference in taste is undeniable, and I feel more hydrated and rejuvenated than ever before. What truly sets AquaTru apart is their dedication to customer satisfaction. I have never encountered a company with such a genuine commitment to ensuring that their customers are happy with their purchase. Any questions or concerns I have had were promptly addressed, and the team went above and beyond to guarantee my satisfaction. In a world where quality and trust are often hard to come by, AquaTru stands out as a beacon of integrity and excellence. I wholeheartedly recommend their products to anyone looking to improve their water quality and elevate their lifestyle. Thank you, AquaTru, for transforming not only my water but my life. H
Happy Customer
Delighted with the Performance of Aquatruwater.com’s Alkaline Water System
I recently received the under-sink, alkaline water system from aquatruwater.com as a gift from my boyfriend, and I have been absolutely thrilled with its performance. The water tastes incredibly refreshing and clean, and I love the convenience of having it right at my fingertips. Not only does the water taste great, but I've also noticed a positive difference in how I feel after drinking it regularly. I have more energy and just feel better overall. The system itself is sleek and fits perfectly in my kitchen, and I love knowing that I have access to high-quality water whenever I need it. The customer service team has been incredibly helpful and responsive whenever I've had questions or needed assistance. They've gone above and beyond to ensure that I'm completely satisfied with my purchase. Overall, I couldn't be happier with my experience with aquatruwater.com. I highly recommend their alkaline water system to anyone looking for a convenient and effective way to enjoy clean, great-tasting water every day. Thank you, aquatruwater.com, for providing such an amazing product! H
Happy Customer
AquaTru Water System: The Clear Choice for Transparency and Quality
As a health-conscious individual, I am always on the lookout for products that enhance my well-being. When my boyfriend surprised me with the AquaTru under-sink alkaline water system, I was thrilled. However, my excitement quickly turned to confusion when I noticed an unsettling taste in the water – a taste reminiscent of baking soda. Seeking clarity, I reached out to AquaTru's customer service, only to be met with evasive responses regarding the contents of their mineral cartridge. Despite multiple inquiries and promises of follow-ups from the "engineering" team, I was left in the dark about what I was consuming. The lack of transparency left me feeling uneasy and skeptical of the product's integrity. To further compound my concerns, the removal of my comment on AquaTru's Facebook page by their social media manager raised red flags. The blatant censorship of customer feedback is a disconcerting practice that goes against the principles of open communication and transparency. While Mamavation's recommendation initially led me to include the AquaTru system on my Christmas list, the mysterious alkaline cartridge has had adverse effects on my health. The presence of a baking soda flavor in the water made me question the safety and purity of the product. As a consumer, I firmly believe in the right to know what substances are present in the water I consume daily. AquaTru, as a company that prides itself on providing clean and healthy drinking water, why the secrecy surrounding the contents of your product? Transparency is key in fostering trust and loyalty among customers. By being forthcoming about the components of your mineral cartridge, you can assure consumers of the quality and safety of your water system. In conclusion, I urge AquaTru to prioritize transparency and openness in their practices to address customer concerns and uphold their reputation as a trusted provider of water filtration systems. It's time to clear the waters and reveal what truly sets AquaTru apart in the realm of water purification. H
Happy Customer
Not Transpararent About What’s in the Water
My review for aquatruwater.com My boyfriend bought me the under-sink, alkaline water system for Christmas. The company is very evasive. My water tastes like baking soda and they won't tell me what's in their mineral cartridge. I've been waiting a week for "engineering" to get back to me (per the help desk) and no one has. I've been told multiple things at this point: "minerals", "magnesium and calcium", "sodium, magnesium and calcium" and also "proprietary mineral blend." I believe I have a right to know what's in the bleeping water. I find it very creepy. To add more to the creepiness, their "social media manager" removed my comment on their Facebook page. I've NEVER seen a company do that before, no matter how big. They typically leave up unflattering comments but AquaTru is pulling a China and censoring customer comments on Facebook. Double Creepy! I only put this machine on my Christmas list because Mamavation recommended it, but they're mysterious alkaline cartridge is actually making me sick. I can taste baking soda flavor in my nose after drinking their water and I certainly don't need bleeping baking soda (sodium bicarbonate) in my water if that's their secret recipe. Hey AquaTru, why the big evasion and what's in the water? M
MM
An Unfortunate Experience: Delayed Shipment and Unresponsive Support
I recently had an unfortunate experience with aquatruwater.com that left me feeling disappointed and frustrated. After eagerly anticipating the arrival of my order, I was disheartened to discover that the shipment was stuck in the Netherlands after a week of waiting. My attempts to seek assistance and clarity from the company's support team through multiple emails were met with silence, leaving me feeling unheard and neglected. Regrettably, I had no choice but to send a final email, requesting a cancellation of my order and a refund, which went unanswered. As a last resort, I am now in the process of involving my credit card company to facilitate the refund process. I had high hopes for a positive experience with aquatruwater.com, but unfortunately, this ordeal has left me dissatisfied and wary. I cannot, in good conscience, recommend this company to others based on my personal experience. I sincerely hope that aquatruwater.com will address these issues and prioritize communication and customer support to prevent others from facing similar frustrations in the future.
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Introduction:
Pros:- AquaTru offers an extensive range of water purification systems, catering to different needs and preferences.
- The products are designed to remove harmful contaminants, such as lead, chlorine, and other pollutants, ensuring pure and safe drinking water.
- Installation is quick and hassle-free, with no plumbing required.
- The compact size of AquaTru systems makes them suitable for various living spaces, including apartments and offices.
- The user-friendly interface and intuitive controls contribute to a seamless experience in operating the water purification systems.
- AquaTru's water purification systems are certified to meet rigorous standards, providing customers with peace of mind.
- The filtration process is efficient and effective, producing clean and refreshing water.
- Engaging in regular maintenance is made easy with replacement filters readily available for purchase.
Cons:
- The initial cost of AquaTru systems might be considered high for some customers.
- The replacement filters can be relatively expensive, leading to ongoing costs.
- International shipping options may be limited, which can inconvenience customers outside the shipping regions.
User Experience:
AquaTru focuses on delivering a positive user experience. The website provides detailed product descriptions, specifications, and images, enabling customers to make informed purchasing decisions. The intuitive design facilitates effortless navigation, ensuring a smooth and enjoyable browsing experience. Additionally, AquaTru's commitment to customer satisfaction is evident through its user-friendly interface and responsive customer support team.
Pricing and Value for Money:
While AquaTru's water purification systems are priced higher compared to some competing brands, the investment is justified by their exceptional quality and performance. The long-term benefits of having access to clean and healthy drinking water outweigh the initial cost. The peace of mind and improved well-being provided by AquaTru's products make them a worthwhile investment for individuals seeking a reliable water purification solution.
Customer Service:
AquaTru values customer satisfaction and offers prompt and helpful customer service. The support team is readily available to address inquiries and concerns, guiding customers through any issues they may encounter. Whether it's assistance with product selection or troubleshooting, AquaTru's customer service strives to provide attentive and personalized support.
Product Quality and Selection:
AquaTru maintains high standards of product quality. Their water purification systems are designed with advanced filtration technologies, ensuring efficient removal of contaminants. AquaTru offers a diverse selection of systems tailored to meet different needs, accommodating various household sizes and preferences. Each product undergoes rigorous testing and certification to guarantee its reliability and effectiveness.
Website Usability:
AquaTru's website boasts excellent usability, providing a seamless experience for visitors. The clean and organized layout helps users quickly locate the desired information. The intuitive navigation system simplifies the browsing process, enhancing user satisfaction. Whether searching for product details or making a purchase, AquaTru's website grants users easy access to everything they need.
Returns and Exchanges:
AquaTru has a straightforward and customer-friendly returns and exchanges policy. If customers encounter any issues with their order, they can reach out to the support team to initiate the return process. AquaTru strives to resolve any concerns promptly, ensuring customer satisfaction.
Promotions and Discounts:
AquaTru periodically offers promotions and discounts, providing customers with opportunities to save on their purchases. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest offers and take advantage of significant savings.
Reputation:
AquaTru has built a solid reputation for providing reliable and efficient water purification systems. The brand is recognized for its commitment to delivering clean drinking water and has gained the trust of many satisfied customers. AquaTru's dedication to quality and innovation has established it as a reputable and dependable choice in the market.
Payment Options:
AquaTru offers various payment options to cater to different customer preferences. Customers can conveniently pay for their purchases using major credit cards, including Visa, Mastercard, American Express, and Discover. The availability of multiple payment methods contributes to a hassle-free purchasing experience.
Loyalty Programs:
AquaTru provides loyalty programs that reward customers for their continued support. These exclusive programs offer perks such as discounts, early access to new products, and personalized recommendations. By participating in AquaTru's loyalty programs, customers can enhance their overall shopping experience and enjoy additional benefits.
Customer Reviews:
Customer reviews play a vital role in guiding potential buyers. AquaTru encourages customers to share their experiences and opinions through verified reviews. These testimonials provide valuable insights into the performance and efficiency of AquaTru's water purification systems, helping prospective customers make informed decisions.
Community Involvement:
AquaTru actively engages in community involvement and environmental initiatives. The brand is committed to raising awareness about water quality issues and promoting sustainable practices. Through partnerships with organizations and participation in community events, AquaTru demonstrates its dedication to making a positive impact.
Shipping and Costs:
AquaTru strives to provide efficient and reliable shipping services. The costs associated with shipping will vary depending on the customer's location and the size of the order. International shipping options might have additional fees and longer delivery times, which customers should consider when making a purchase. AquaTru ensures that products are well-packaged to minimize the risk of damage during transit.
In conclusion, aquatruwater.com offers a comprehensive range of high-quality water purification systems that stand out in terms of performance and reliability. While the initial cost and ongoing expenses might be a consideration, the long-term benefits of accessing clean and safe drinking water make AquaTru a worthwhile investment. With exceptional customer service, reliable product quality, and a user-friendly website, AquaTru has built a reputable brand that strives to meet customer needs and ensure their satisfaction.