Users Voice for Aquazoomaniashop

33% users rated Terrible
1% users rated Poor
1% users rated Average
3% users rated Very Good
62% users rated Excellent
Pie Chart Review Representation for Aquazoomaniashop
Aquazoomaniashop Overall rating
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User Interface
Quality

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Review article published on: 31 Oct 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 4.1 5 1.1 5 4
Dec 2022 5 5 5 5 1.8 5
Jan 2023 3.5 4 1 1.3 5 2.6
Feb 2023 3 5 5 5 3.4 5
Apr 2023 4 5 5 5 3.1 5
Line Chart for Rating of peer stores

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Detailed Aquazoomaniashop Review by

Introduction

Aquazoomaniashop.it is an Italian online retailer that offers a wide range of aquarium products, supplies, and accessories at competitive prices. The website offers a wealth of information on aquatic life and how to care for fish and other underwater creatures. Aquazoomaniashop.it offers an impressive selection of aquarium supplies, including everything from fish food to aquarium decorations.

Pros and Cons

Pros:
  • A wide range of high-quality aquarium products
  • Competitive prices, compared to other online retailers
  • An informative and user-friendly website that offers detailed information on aquatic life and how to care for fish and other underwater creatures
  • Reliable customer service, quick response times, and knowledgeable staff
Cons:
  • Shipping costs can be high, especially for larger or heavier products
  • No loyalty program for frequent buyers or customers

User Experience

The website's user experience is highly positive, intuitive, and easy to navigate, with customers being able to conveniently browse and search for products using various filters. Clear and detailed descriptions of products, as well as photos and videos, help customers gain a better understanding of the products before purchasing.

Pricing and Value for Money

Aquazoomaniashop.it provides competitive prices when compared to other online retailers. Even though the final cost can significantly vary based on the chosen product, the website offers quality products, making it easy to ascertain that the products offered are excellent value for money.

Alternatives

Some alternative online retailers and marketplaces include Amazon, eBay, and Chewy. Customers can find a similarly comprehensive range of aquarium supplies and products on these websites, however, Aquazoomaniashop.it offers a more targeted approach to aquatic life.

Customer Service

The retailer has an excellent and highly responsive customer service team that addresses customers' requests and concerns, provide highly informative advice or support, and quickly responds to inquiries raised via the live chat feature, phone, or email.

Product Quality and Selection

The products sold on Aquazoomaniashop.it are of consistently high quality and suit the aquatic world's needs. The retailers offer a wide selection of products, from filters to decorations and plant varieties.

Website Usability

The website is highly responsive, intuitive to use, and enables customers to find items easily using the search function, product categories, and filters. The website design is sleek, modern, and attractive enough to make customers want to visit again.

Returns and Exchanges

Aquazoomaniashop.it ensures that all products it sells are of high quality and reliable. They have stricter terms and conditions on returning items, with a strong focus on eco-friendliness. Customers can receive a refund or exchange if they return items within 14 days.

Promotions and Discounts

Customers can benefit from regular discounts and promotions, mainly when they subscribe to the newsletter or make their first purchase, and the website has periodic flash sales.

Reputation

Aquazoomaniashop.it enjoys a positive reputation, evident from the numerous five-star reviews both on their website and across the web. The brand has a strong focus on transparency and sustainability.

Payment Options

The website accepts several payment options, including PayPal, Stripe, Mastercard, Visa, and American Express Card.

Loyalty Programs

Aquazoomaniashop.it doesn't offer any loyalty programs, meaning customers don't get to benefit from discounts or reward points.

Customer Reviews

The customer reviews available online about Aquazoomaniashop.it are overwhelmingly positive, with customers praising the reliability and quality of products, ease of the online shopping process, and knowledgeable customer support.

Community Involvement

The company maintains a blog that covers a wide range of aquarium-related topics and engages with customers on social media to get feedback and build a stronger sense of community.

Shipping Costs and Delivery

Aquazoomaniashop.it provides fast and reliable shipping options with a range of prices depending on the size, weight, and destination. Items are shipped all over Europe with shipping costs starting from €7.

Conclusion

Aquazoomaniashop.it is a reliable and trustworthy online retailer that provides high-quality and comprehensive aquarium supplies to customers. While the website may not offer some of the features provided by competitors, such as a loyalty program or free shipping, it truly makes up for that with competitive and high-quality products, fast, reliable shipping, and excellent support.

Aquazoomaniashop Recent User Reviews

User Rating

5 stars

36

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Reviewer Name: Maurizio

Review Submission Date: 2023-02-15

Review Title: Sono soddisfatto dei tempi rapidi di…
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Review Description: Sono soddisfatto dei tempi rapidi di invio

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Reviewer Name: Fulvia Amato

Review Submission Date: 2023-02-14

Review Title: Prodotti arrivati puntuali.
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Review Description: Prodotti arrivati puntuali.

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Reviewer Name: Alessandro Faiola

Review Submission Date: 2023-02-14

Review Title: Sono rimasto molto soddisfatto
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Review Description: Sono rimasto molto soddisfatto dal servizio e professionalità dell azienda.

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Reviewer Name: Giovanni

Review Submission Date: 2023-02-06

Review Title: nessuna informazione e aggiornamenti dei prodotti nel sito
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Review Description: non informano via email se un articolo dell'ordine richiesto è andato al momento esaurito.Bloccano in tal modo gli altri prodotti (come per i croccantini della cagnolina) inseriti in questo ordine e per finire ci guadagni alla rettifica dell'ordine, dopo averli contattati via telefono per chiedere di spedire solo quello che più urgente una rimodulazione dell'ordine in base alla spedizione e imballaggio maggiore. Per il rimborso pochi euro ....???

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Reviewer Name: gg

Review Submission Date: 2023-02-03

Review Title: velocissimi
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Review Description: mi trovo molto bene in quanto hanno un vasto assortimento di prodotti di qualità ma soprattutto sono rapidissimi nell'evadere gli ordini. Puntuali, seri e disponibili per ogni dubbio da fugare.Complimenti

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Reviewer Name: Marina Zanchetto

Review Submission Date: 2023-02-02

Review Title: Ho ordinato una medaglietta per il cane…
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Review Description: Ho ordinato una medaglietta per il cane della mia amica,arrivata bellissima compresa l incisione,e cortesissima la signorina.

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Reviewer Name: Paolo

Review Submission Date: 2023-01-31

Review Title: Non emettono i rimborsi dei prodotti resi
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Review Description: Non emettono i rimborsi dei prodotti resi anche se questi ultimi rispettano tutte le caratteristiche richieste per essere accettati come da condizioni di vendita consultabili sul loro sito.

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Reviewer Name: Gabriella Pannacci

Review Submission Date: 2022-12-16

Review Title: Ho fatto un ordine il 31 ottobre il…
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Review Description: Ho fatto un ordine il 31 ottobre il prodotto è arrivato ma era non conforme alla descrizione sul sito. Si sono attivati per fare il reso con ritiro in data 07/11 Ad oggi nonostante le continue chiamate e messaggi tramite WhatsApp non mi hanno ancora fatto il rimborso! Continuano a dirmi lo faranno oggi poi non lo fanno! Pessima esperienza!

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Reviewer Name: Mario Tremolada

Review Submission Date: 2022-12-15

Review Title: acquisto guinzagli
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Review Description: comprato qui 2 ottimi guinzagli che avevo a lungo e invano cercato sul web.Vasta la quantità e la varietà degli articoli che vendono.La consegna è stata molto rapida. Molto soddisfatto lo consiglio vivamente.

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Reviewer Name: Alicia Bondesan

Review Submission Date: 2022-12-14

Review Title: Ottimo
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Review Description: Ordino le crocchette per il mio cane da questo sito ogni due mesi da circa un anno e non ho mai avuto nessun tipo di problema, al contrario di alcune recensioni lette. I sacchi sono avvolti nel cellophane, ma si è sempre rivelato adeguato al trasporto. Le spedizioni sono veloci. Lo consiglio.

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