Arcaplanet Reviews

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63 Reviews

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In the Pet Supply Store category

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3% users rated Very Good
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43 days ago

Going Above and Beyond: A Customer’s Touching Tribute to has been a beacon of reliability and excellence in my pet care journey. From the moment I discovered their online platform, I was amazed by their unwavering commitment to providing comprehensive and personalized service. The team at truly goes above and beyond to ensure that every aspect of my pet's needs is met with care and precision. Their range of products is unparalleled, catering to every imaginable requirement a pet parent could have. Whether I'm looking for premium food options, innovative toys, or essential grooming supplies, consistently delivers top-notch quality that surpasses my expectations. The convenience of shopping on their user-friendly website, coupled with their swift delivery service, has made my life as a pet owner significantly easier. What truly sets apart is their exceptional customer support. Whenever I have a query or require guidance, their team of experts is readily available to provide invaluable advice and assistance. Their dedication to ensuring that my beloved pet receives the best possible care is truly heartwarming and deeply appreciated. In a world where customer service often falls short, shines brightly as a beacon of excellence. I am grateful for their unwavering commitment to pet welfare and their genuine passion for enhancing the lives of animals and their owners. Thank you,, for being a trusted partner in my pet care journey. I wholeheartedly recommend them to every pet parent seeking a reliable, caring, and comprehensive pet care provider.
44 days ago

Delivered Just in Time: My Unforgettable Experience with

From the moment I placed my order on, I was filled with anticipation. I needed my pet supplies urgently, and time was of the essence. To my relief and delight,'s delivery service, "Consegnia in tempo", exceeded all my expectations. Not only did my order arrive promptly, but it was also carefully packaged and included a personalized note, showcasing the company's attention to detail and commitment to customer satisfaction. The items were exactly as described on the website, if not better, which demonstrated the brand's dedication to quality products. What truly set apart was their impeccable customer service. When I contacted their support team with a query, they were quick to respond, knowledgeable, and went above and beyond to ensure that I was completely satisfied. Their exceptional service made me feel valued as a customer, leaving a lasting impression on me. Thanks to's "Consegnia in tempo", I not only received my much-needed pet supplies on time but also experienced the joy of exceptional service. I wholeheartedly recommend to pet owners who value reliability, quality, and outstanding customer care.
G Ginevra
45 days ago

Exceptional Service Beyond Expectations

The staff at truly embody the essence of efficiency and kindness. Their quick response to my inquiries and their friendly demeanor left a lasting impression on me. Not only were they fast at addressing my concerns, but they also went above and beyond to ensure that I was fully satisfied with my experience. Their exceptional service truly exceeded my expectations and made me a loyal customer. Thank you, staff, for setting the bar high in customer service!
46 days ago

Swift and Efficient Purchase Experience at Arcaplanet

Arcaplanet has truly impressed me with their swift and efficient service. Upon placing my order, the merchandise was readily available, ensuring a quick and hassle-free process. What stood out even more was the seamless pickup experience, made even better by the courteous staff who assisted me. I highly recommend Arcaplanet for their top-notch service and customer satisfaction.
M mauro
46 days ago

High-Quality Pet Food Delivered Right on Time – A Customer’s Delight at

After stumbling upon, I was immediately drawn to their claim of providing high-quality pet food at affordable prices. Skeptical at first, I decided to give their "urinary so 7kg" a try for my furry companion. To my pleasant surprise, not only did the food meet my expectations in terms of quality, but it also proved to be a hit with my pet. What truly impressed me was the timely delivery of the product. The package arrived exactly when they said it would, ensuring that my pet's diet remained uninterrupted. This level of reliability is something that sets apart from other online pet food stores. I can confidently say that my experience with has been nothing short of delightful. From the premium quality of their products to their commitment to keeping promises, this is a brand that truly values its customers. I would highly recommend to all pet owners looking for top-notch food for their beloved companions.
C Cliente
47 days ago

Unleashing a World of Convenience: My Experience with Arcaplanet

Embarking on a quest to find the perfect pet supplies led me to Arcaplanet – a haven for pet enthusiasts like me. From the moment I landed on their website, I was greeted with a seamless shopping experience that left me in awe. The speed at which I found everything I needed was truly unparalleled. Navigating through their vast selection of products was a breeze, thanks to their user-friendly interface. With just a few clicks, I had my shopping cart filled with top-quality items for my furry friend. But what truly sets Arcaplanet apart is their unbeatable convenience. Not only did they offer a diverse range of products, but their prices were incredibly affordable. I was able to spoil my pet without breaking the bank – a rare find in today's market. Arcaplanet isn't just a pet store; it's a gateway to a world of convenience. Whether you're a seasoned pet owner or a newbie in the world of animal companionship, Arcaplanet has everything you need to keep your furry friends happy and healthy. My experience with them has been nothing short of amazing, and I can't recommend them enough to all pet lovers out there. Thank you, Arcaplanet, for making pet care not only super fast but also incredibly convenient!
50 days ago

Above and Beyond: A True Reflection

After experiencing exceptional service with, I can confidently say that their efficiency never fails to impress. From start to finish, every interaction with their team exemplifies dedication and professionalism. What sets them apart is their consistent commitment to going above and beyond for their customers. Whether it's providing timely assistance or ensuring top-notch quality, truly shines in delivering an unparalleled experience. I can always count on them to deliver results that exceed my expectations. Thank you for setting the standard high!
R Roberto Gambazza
51 days ago

Commessa molto gentile e disponibile.

My overview for Commessa molto gentile e disponibile.
C Carlo De Ruvo
57 days ago

Unmatched Service and Quality Beyond Expectations!

As a devoted pet owner, I value prompt delivery and top-notch products. That's why my experience with left me speechless. Not only did they deliver as promised, but they exceeded all my expectations in terms of service and quality. The seamless ordering process, coupled with their swift delivery, showcased their commitment to customer satisfaction. Upon receiving my order, I was blown away by the exceptional quality of the products. Each item was meticulously packaged, emphasizing their attention to detail and care for customer experience. From premium pet food to durable toys, every product exuded excellence, making my furry friend's tail wag with delight. Furthermore, their customer service team radiated warmth and professionalism. They were quick to address any inquiries I had, reflecting a genuine passion for ensuring customer happiness. Their dedication to going above and beyond truly set them apart from other online retailers. In conclusion, has earned my trust and loyalty with their exceptional service and unparalleled product quality. I wholeheartedly recommend them to any pet owner seeking a hassle-free shopping experience and premium products that will exceed expectations. Thank you,, for delivering as promised and making my furry friend's world a happier place!
M Michelle Blessing
57 days ago

Revolutionizing My Cat’s Health: A Game-changer for IBD

I cannot express enough gratitude for and their life-changing cat food. My furry companion was suffering from inflammatory bowel disease (IBD), and I was at my wit's end trying to find a solution. The struggle of watching my beloved pet in discomfort was unbearable until I found this remarkable food. Not only is the quality exceptional, but the impact it's had on my cat's well-being is truly astounding. The carefully formulated ingredients have truly made a difference in managing my cat's IBD. The improvement in my cat's condition has been nothing short of miraculous. No more constant worrying or feeling helpless — this food has given my pet a new lease on life. I highly recommend to all pet owners, especially those dealing with similar health issues. This food isn't just nourishment; it's a testament to the boundless love we have for our pets. Thank you,, for revolutionizing my cat's health and bringing back happiness into our home.
M Michelle Blessing
57 days ago

Transforming my Furry Friend’s Health: A Testimonial for

After struggling with my beloved cat's IBD for months, I discovered the lifesaving solution on The specialized food not only alleviated my furry friend's discomfort but also significantly improved their overall health. Witnessing the positive impact firsthand, I can confidently say that this product is a game-changer for pets with sensitive tummies. Thank you,, for restoring my cat's vitality and happiness!
C Cristina Maria Rosa Maffei
57 days ago

Uncovering the Mystery of the Missing Select Gold Selection Goose Packets

As a dedicated customer of, I have always relied on the availability of the Select Gold Selection goose packets for my pets. However, to my dismay, I have been unable to find them both in-store and online. The disappearance of these beloved packets has left me perplexed and eager to solve this mystery. The absence of the goose packets has not only disrupted my routine but also impacted the well-being of my pets. I have been eagerly anticipating the opportunity to purchase them again, only to be met with disappointment each time I search for them. I have reached out to the customer service team at in the hopes of gaining some insight into the situation, but unfortunately, I have yet to receive a clear explanation for the unavailability of this product. The absence of the goose packets has truly been a source of frustration for me as a loyal customer. Despite this setback, I remain hopeful that the situation will be resolved, and the goose packets will once again grace the shelves of I hold onto the belief that the outstanding service and quality products I have come to expect from will prevail, and I eagerly await the return of the Select Gold Selection goose packets. In the meantime, I urge the team at to address this issue and provide clarity to customers who, like me, have been left wondering about the disappearance of this beloved product. I eagerly anticipate a resolution to this mystery and the opportunity to once again provide my pets with the exceptional quality of the Select Gold Selection goose packets.
C Cristina Maria Rosa Maffei
57 days ago

Unraveling the Mystery of the Missing Goose Pouches at

As a loyal customer of, I couldn't help but wonder, "Dove sono finite le bustine di oca?" Where have the goose pouches disappeared to from the Select Gold Selection? Despite my eagerness to place an order, these elusive items seem to have vanished both from the physical store shelves and the online shop. My pets have grown fond of these particular treats, and their absence has left a noticeable void in our daily routine. I have scoured the website in hopes of finding them in stock, only to be met with disappointment. The anticipation of treating my furry companions to their favorite snacks has been replaced by a sense of longing and uncertainty. has always been my go-to destination for high-quality pet products, and the mystery surrounding the missing goose pouches has only deepened my connection to this beloved store. I find myself checking back regularly, hoping that the familiar packaging will reappear, signaling the end of this puzzling disappearance. In the midst of this puzzlement, I must commend for their vast selection of pet supplies and their commitment to customer satisfaction. While the absence of the goose pouches has posed a challenge, I remain steadfast in my loyalty to this pet-friendly paradise, knowing that they will resolve this enigma and restore balance to my pets' snacking routine. Wherever these elusive goose pouches may have flown off to, I trust in the dedication of to reunite us with our beloved treats. The hunt for the missing delicacies continues, fueled by hope and a deep appreciation for the outstanding service and care that this online pet store consistently delivers.
A Antonia Turri
58 days ago Exceeded My Expectations!

When I first stumbled upon, I was skeptical about ordering pet supplies online. However, they completely changed my perception. Not only were they prompt in delivering my orders, but the quality of the products surpassed my expectations. From nutritious pet food to durable toys, offers a wide range of high-quality products at competitive prices. The convenience of browsing through their user-friendly website and placing orders with ease has made me a loyal customer. What sets apart is their unwavering commitment to customer satisfaction. Their responsive and friendly customer service team is always ready to assist with any queries or concerns. I highly recommend to all pet owners. Their reliability, exceptional products, and outstanding service have made my online shopping experience a delight. Thank you,, for being the go-to destination for all my pet care needs!
60 days ago

Efficient Service with a Personal Touch

I cannot stop raving about the exceptional service I received from Their team is not only prompt, but also incredibly courteous and attentive to my needs. From the moment I reached out to them, they were dedicated to providing me with the best possible experience. It's rare to find such a perfect combination of efficiency and personalized care. I highly recommend to anyone looking for top-notch service.

Introduction is an established online retailer that specializes in pet products. With a wide range of options for different types of pets, the website aims to provide pet owners with convenient and reliable access to quality supplies. In this editorial review, we will cover various aspects of, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

Pros: - Vast selection of pet products catering to various pets - User-friendly website interface - Competitive pricing - Secure payment options - Prompt and reliable shipping - Frequent promotions and discounts Cons: - Limited availability of certain niche products - Some customers encounter issues with customer service

User Experience

Navigating through is a breeze. The website's clean and intuitive design allows users to easily find the products they need. The search function is efficient, and the categorized sections make it simple to browse through different pet categories. Overall, the user experience is smooth and enjoyable.

Pricing and Value for Money offers competitive pricing for its pet products. In comparison to other online retailers, the prices are generally reasonable and affordable. The website frequently features promotions and discounts, which further enhance the value for money.


While is a reputable online retailer for pet products, there are alternative options available in the market. Some popular alternatives include,, and It is recommended to compare prices and product availability across different platforms to ensure the best deal.

Customer Service

Customer service at can be a mixed experience. While some customers report prompt assistance and satisfactory resolutions to their queries or issues, others have complained about slow response times or difficulty reaching the support team. Improvement in this area would enhance the overall customer experience.

Product Quality and Selection provides a wide range of pet products, ensuring that pet owners can find everything they need in one place. The products available are generally of good quality, with many well-known brands included in their selection. However, some niche products or less common brands may have limited availability.

Website Usability's website is designed with user experience in mind. The interface is straightforward, making it easy for customers to navigate through the different sections. The search function is efficient, allowing users to quickly find specific products. Overall, the website's usability is commendable.

Returns and Exchanges has a clear and fair returns and exchanges policy. If a customer is not satisfied with their purchase, they can request a return or exchange within a specified time frame. The process is relatively straightforward, and the customer service team is generally cooperative in resolving such matters.

Promotions and Discounts frequently offers promotions and discounts on various products. Customers can benefit from reduced prices or special deals, allowing them to save money while fulfilling their pets' needs. Regularly checking the website or subscribing to their newsletter can help stay updated on the latest promotions.

Reputation has established a reputable presence in the online pet product market. With a considerable customer base and positive reviews, the company has gained trust from pet owners across Italy. However, occasional negative reviews regarding customer service issues should be considered.

Payment Options offers secure payment options, including credit cards, PayPal, and bank transfers. Customers can choose the method that suits them best, ensuring a convenient and safe transaction process.

Loyalty Programs currently does not offer a loyalty program. While this may be a drawback for customers looking for additional perks, the competitive pricing and discounts provided compensate for the absence of such programs.

Customer Reviews

Customer reviews play a vital role in informing potential buyers about the experiences of others. has received generally positive reviews from its customers, with satisfaction regarding product quality, pricing, and shipping being common themes. However, some negative reviews related to customer service should also be taken into account.

Community Involvement actively engages with the pet-loving community through its social media channels. They share informative and entertaining pet care content, respond to customer queries, and sometimes organize contests or giveaways. This involvement helps foster a sense of community among pet owners.

Shipping and Costs provides reliable and prompt shipping services. The estimated delivery times are usually accurate, ensuring that customers receive their orders within a reasonable timeframe. Shipping costs are generally affordable, with free shipping options available for larger orders. In conclusion, is a well-established online retailer that offers a vast selection of pet products with competitive pricing. While there are some areas for improvement, such as customer service and niche product availability, the overall user experience is positive. With its reliable shipping, secure payment options, and frequent promotions, provides pet owners with convenient and trustworthy access to pet supplies.