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Review article published on: 11 Jun 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Jun 2021 5 5 5 5 5 5
Jul 2021 5 5 5 5 5 5
Aug 2021 5 5 5 5 5 5
Sep 2021 5 2.7 2.6 4.5 4.4 1
Mar 2023 1 4.2 2.7 3.2 4.3 1.3
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Detailed Archiesonline Review by

Introduction

Archies Online is an online gift portal that offers a wide range of gifting options for various occasions such as birthdays, anniversaries, weddings, festivals and more. The website is owned by Archies Limited, which is a well-known company in India, that has been in the gifting industry for over 30 years.

Pros and Cons

Pros:
  • Wide Range of Gift Options: Archies Online offers a wide range of gifting options to choose from, including personalized gifts, flowers, cakes, chocolates, greeting cards, and more.
  • Easy Navigation: The website is user-friendly and easy to navigate, with clear categories and subcategories that make it easy to find the desired product.
  • Promotions and Discounts: Archies Online offers various promotions and discounts regularly, making it affordable to buy high-quality gifts.
  • Delivery Options: Archies Online provides a variety of delivery options such as same-day delivery, midnight delivery, and international delivery.
Cons:
  • Shipping Cost: Archies Online charges a shipping fee for all orders, which can be a bit expensive for some.
  • Product Availability: Some of the products listed on the website may not be available, which can be disappointing.

User Experience

Archies Online provides an excellent user experience with its user-friendly website design that is easy to navigate. The website is well-organized with categories and subcategories, which allows visitors to find what they are looking for easily. The website also offers a search function that allows users to search for specific products. The website is optimized for mobile devices, providing a seamless experience to mobile users.

Pricing and Value for Money

Archies Online offers a range of products at different price points, making it easy for customers to find something within their budget. They offer competitive pricing compared to other online gift portals. Archies Online also provides value for money by offering promotions and discounts on many products, and the quality of their products is excellent.

Alternatives

Some popular alternatives to Archies Online include Ferns n Petals, Giftalove, Oye gifts, and Indian Gifts Portal. Each of these websites offers a wide range of gifts for various occasions, and customers can choose based on their preferences.

Customer Service

Archies Online provides excellent customer service through their customer care helpline, email, and chat support. Their customer service team is knowledgeable and prompt in resolving any issues or concerns customers may have.

Product Quality and Selection

Archies Online offers high-quality products that are curated from some of the best suppliers. They offer a wide range of gifts, including personalized gifts, flowers, cakes, chocolates, greeting cards, and more. Customers can be assured of the quality of the products they purchase from Archies Online.

Website Usability

Archies Online has a user-friendly website design that is easy to navigate. Customers can browse through categories and subcategories, and the website offers a search function that enables customers to find specific products. The website is optimized for mobile devices, providing a seamless experience to mobile users.

Returns and Exchanges

Archies Online has a clear returns and exchange policy that allows customers to return or exchange any product within 24 hours of delivery. Customers can contact their customer care helpline, email, or chat support to initiate the return or exchange process.

Promotions and Discounts

Archies Online offers various promotions and discounts regularly, making it affordable to buy high-quality gifts. Customers can avail discounts on specific products, or use promo codes during checkout to avail of discounts.

Reputation

Archies Limited, the parent company of Archies Online, is a well-known brand in India, and has been in the gifting industry for over 30 years. Archies Online has received positive reviews from customers, and the website has a good reputation for offering high-quality products and reliable delivery services.

Payment Options

Archies Online provides a range of payment options, including credit and debit cards, net banking, UPI, and wallets such as Paytm and Mobikwik. Customers can choose the payment option that is most convenient for them.

Loyalty Programs

Archies Online does not offer any loyalty programs at present.

Customer Reviews

Archies Online has received positive reviews from customers for its excellent product quality, reliable delivery services, and excellent customer service. Customers have also appreciated the variety of gifting options and the reasonable pricing.

Community Involvement

Archies Limited, the parent company of Archies Online, is involved in various community initiatives such as education, healthcare, and environmental conservation.

Shipping and Costs

Archies Online provides a variety of delivery options such as same-day delivery, midnight delivery, and international delivery. However, shipping costs are a bit on the higher side, which can be a drawback for some customers.

Conclusion

Archies Online is an excellent online gift portal that offers a wide range of gifting options for various occasions. The website is well-designed, user-friendly, and offers excellent customer service. While shipping costs may be a bit on the higher side, customers can rest assured that they will receive high-quality products and reliable delivery services from Archies Online.

Archiesonline Recent User Reviews

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Reviewer Name: Mattie

Review Submission Date: 2021-07-26

Review Title: Took My $ But Did NOT Deliver Gifts
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

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Review Description: My friend ended up in hospital for emergency apendectomy on his birthday. I spent an hour choosing the perfect flower bouquet and chocolate cake to be delivered. Kept waiting for him to contact me regarding the gift but he never did because, they never bothered delivering it, despite taking my money. Archiesonline refused to reply to any of my messages or refund my money. I had to open a case against them with paypal. It caused much stress, embarrassment and regret. How can this company do this to people? Seeing many similar reviews.

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