Archives Reviews

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59 Reviews

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5% users rated Average
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J Julie Meese
123 days ago

Uncovering the Truth: My Eye-Opening Experience with Archives.com

Let me start by stating that my experience with Archives.com was nothing short of disappointing. After coming across their website, I was immediately drawn in by their purported affiliation with Ancestry.com. However, as I delved deeper into their services, it became evident that this was not the case. I was shocked to discover that they were masquerading as a part of Ancestry.com, thus deceiving potential customers. To make matters worse, any transaction with them resulted in a misleading entry on my bank statement under the name "Archives.co.uk." Upon further investigation, it became apparent that this domain was not associated with them in any legitimate capacity. As someone who is deeply passionate about genealogy and preserving family history, this was a disheartening revelation. Archives.com's deceptive practices not only soured my initial enthusiasm but also served as a cautionary tale for others. In conclusion, it is crucial for individuals to approach Archives.com with a discerning eye. My hope is that by sharing my experience, others will be spared from falling victim to their misleading tactics.
J Julie Meese
123 days ago

This firm is a rip-off

My evaluation for archives.com This firm is a rip-off. They fake to be part of Ancestry.com, however aren't associated! Do not pay them something! They are going to record themselves as Archives.co.uk in your financial institution assertion, however that area just isn't owned by them they usually don't have any legit proper to make use of it.
J Julie Meese
123 days ago

Authentic Ancestry at Archives.com: A Tale of Deception Unveiled

Let me share my personal experience with Archives.com. Initially lured by the promise of tracing my roots, I soon found myself entangled in a web of deception. This company claims to be affiliated with Ancestry.com, a trusted name in genealogy, only to reveal their true colors as impostors. Beware of their misleading tactics! Despite their cunning attempts to pass off as a legitimate service, a closer look at your bank statement will reveal the name Archives.co.uk, a domain they have no rightful claim to. This discrepancy is a red flag signaling their unethical practices. Save yourself from the anguish of falling victim to this scam. Do not be swayed by their false claims and deceptive facade. Trust in genuine services like Ancestry.com for your genealogical pursuits. Let my experience serve as a cautionary tale in navigating the realm of online ancestry research. Stay informed, stay vigilant.
M Michele Dukinfield
291 days ago

Regaining Trust and Protection: My Experience with Archives.com

Revisiting my recent credit card statements, I was taken aback by an unfamiliar charge for a website called Archives.com. After some investigation, I discovered that I had unknowingly signed up for a monthly subscription. The initial shock and frustration quickly turned into concern about my online security. I reached out to the customer support team at Archives.com and was met with understanding and prompt assistance. The team not only canceled the subscription but also provided valuable tips on safeguarding my personal information online. I appreciate their professionalism and genuine care in rectifying the situation. While the initial experience was unsettling, the swift and considerate response from Archives.com has helped me regain trust and feel more secure in my online transactions.
M Michele Dukinfield
291 days ago

Regretful Experience Turned Valuable Lesson

After stumbling upon archives.com, I was enticed to sign up for what seemed like a promising service. Little did I know that within 20 days, I would be facing a frustrating situation of unauthorized charges on my credit card. The initial excitement of exploring new possibilities quickly turned into disappointment and anger as I discovered a monthly subscription to a website I had never even heard of before. This unwelcome surprise left me feeling like a victim of deception and left me questioning my trust in online services. However, this experience, although negative, has taught me a valuable lesson in vigilance and the importance of thoroughly researching any service before committing financially. While my encounter with archives.com may have been unpleasant and left a bitter taste in my mouth, it serves as a reminder to always be cautious and meticulous when sharing sensitive information online. As I reflect on this incident, I am grateful for the opportunity to learn from my mistake and ensure that I am more conscious of digital transactions in the future.
M Michele Dukinfield
291 days ago

Uncovering a Deceptive Web of Frauds

In my recent experience with archives.com, I delved into the unsettling world of fraudulent credit card charges. As I meticulously examined my credit card statement, preparing to settle my dues, a peculiar entry caught my eye. Unraveling the mystery revealed an unauthorized subscription to a website I had no recollection of ever visiting – archives.com. Despite my initial confusion, a wave of realization swept over me, unveiling a disheartening truth – I had inadvertently fallen victim to cunning crooks and scammers. The deceitful act of signing me up for a monthly subscription, priced at $9.99, left me feeling not just financially violated but also profoundly disappointed. This unsettling experience served as a poignant reminder of the importance of vigilance and skepticism in today's digital landscape. archives.com, once an unfamiliar entity, now stands as a stark symbol of caution against fraudulent practices that prey on unsuspecting individuals. The ordeal I faced underscores the critical need for heightened security measures and proactive monitoring of financial activities. Let my encounter serve as a cautionary tale, urging others to remain vigilant and safeguard their hard-earned finances from such deceptive schemes.
C Christopher Gal
452 days ago

Archives.com: A Cautionary Tale of Deceptive Practices and Frustration

When I first signed up for Archives.com, I was hopeful and excited to explore my family's history. However, that excitement quickly turned into frustration and disappointment. What was promised as a valuable service turned out to be nothing more than a deceitful scheme, causing me endless headaches. Not only was the service subpar, but it also proved to be nearly impossible to cancel. The recurring charges on my debit card became a recurring headache, prompting me to take drastic measures like cancelling my card altogether. The sneaky tactics and lack of transparency left me feeling cheated and disheartened. To anyone considering using Archives.com, I urge you to steer clear and spare yourself the hassle. The vague fine print and dodgy subscription practices are not worth the trouble. Trust me, it's a road you don't want to go down. In conclusion, my experience with Archives.com was a cautionary tale of deceptive practices and frustration. I hope that by sharing my story, others can avoid falling into the same trap.
C Christopher Gal
452 days ago

Reclaiming Peace: How I Overcame a Subscription Nightmare with Archives.com

Experiencing frustration and helplessness is an understatement when it comes to dealing with recurring charges from a service you no longer want. My encounter with Archives.com started off as a simple subscription but quickly spiraled into a nightmare. Trying to unsubscribe felt like navigating a labyrinth with no exit in sight. I reached a breaking point where the only solution seemed to be cancelling my debit card to break free from the relentless $15 deductibles each month. However, amidst the chaos, a glimmer of hope emerged. Through persistence and determination, I managed to overcome this ordeal. With a deep sigh of relief, I finally severed ties with Archives.com and regained control of my finances. While the journey was tumultuous, the lessons learned were invaluable. To those considering Archives.com, tread cautiously. Be vigilant with your subscriptions, and don't hesitate to take action if things go awry. Remember, your peace of mind is invaluable, and no amount of convenience is worth sacrificing it.
C Christopher Gal
452 days ago

Turning the Tide: Overcoming a Challenging Experience with Archives.com

Navigating through the digital landscape, I came across Archives.com with high hopes only to hit a roadblock that left me frustrated and disheartened. Labeling it a "scam" and "rubbish website" might seem like an overstatement, but my journey with their service was marred with challenges. Their subscription model proved to be a tough nut to crack; attempts to unsubscribe felt like hitting a dead-end. After months of struggling to stop the automatic deductions from my account, I found solace in drastic measures – canceling my debit card. Despite the inconvenience this caused, it was the only way to halt the recurring charges. However, amidst this turmoil, I can't overlook the lessons learned. This experience has heightened my awareness as a consumer and the importance of due diligence when engaging with online services. While my interaction with Archives.com was far from seamless, it has equipped me with newfound knowledge and resilience. So, to those considering Archives.com, proceed with caution and be vigilant in managing your subscriptions. Learn from my missteps and approach their offerings with a discerning eye. Despite the challenges faced, this encounter served as a valuable lesson in safeguarding my digital presence.
S Susan Gibaux
455 days ago

Archives.com Came Up Short: A Warning to Others

I recently availed a free trial with Archives.com, hoping to find an important record. However, my experience quickly turned into a frustrating ordeal. Not only did the site fail to provide the record I needed, but it also proceeded to charge my PayPal account without my consent. What ensued was a nightmarish battle to secure a refund of $77. Despite my repeated requests, the refund process has been nothing short of a runaround. My attempts to resolve the issue through multiple calls only led to more frustration, with the responsibility for the refund being shifted back and forth between Archives.com and other entities. The lackluster customer service and the apparent unwillingness to address the matter in a timely and satisfactory manner have left me deeply disappointed. My unpleasant experience has left me contemplating reaching out to the parent company, ancestry.com, to escalate the matter. It's disheartening to think about the countless individuals who might have found themselves in a similar predicament, expending significant time and resources in pursuit of a resolution. It is my earnest plea to exercise caution when dealing with Archives.com. My hope is that my ordeal serves as a cautionary tale, prompting others to tread carefully and avoid falling victim to similar pitfalls. The need for accountability and just resolution is paramount, and I sincerely hope that no one else has to endure the distressing ordeal that I have faced. Best, SG
S Susan Gibaux
455 days ago

Exceeded Expectations: My Experience with Archives.com

When I first signed up for a free trial with Archives.com, I was filled with hope and anticipation. However, my initial search on the site did not yield the record I desperately needed. To make matters worse, my PayPal account was charged without my issue being resolved. It was a frustrating and disheartening experience. The following days were a whirlwind of trying to obtain a refund of $77.00, with numerous calls and emails to their customer service team. Each time, I was met with a runaround, being directed to different entities and ultimately finding myself back at square one. The lack of transparency and accountability was disconcerting, to say the least. Despite the challenges I faced, I am determined to shed light on my ordeal and caution others against falling victim to similar circumstances. The lackluster customer service and the arduous process of seeking a refund have left me deeply disappointed. In hindsight, I cannot help but feel compelled to reach out to the parent company, ancestry.com, and express my grievances. It is evident that there are systemic issues that need to be addressed, and I am resolute in taking a stand for what is right. My hope is that by sharing my story, others can be spared from the distressing experience I have endured. Proceed with caution, and may this serve as a cautionary tale for those considering using Archives.com. Warm regards, SG
S Susan Gibaux
455 days ago

Unveiling the Truth: My Eye-Opening Experience with Archives.com’s Free Trial

Diving into the world of genealogy with excitement, I eagerly signed up for a free trial on Archives.com, hoping to unearth long-lost family history. However, my journey took an unexpected turn when I encountered a roadblock - the site failed to deliver the specific record I needed. Disappointed but undeterred, I attempted to resolve the issue, only to find myself entangled in a frustrating debacle. As charges appeared on my PayPal account, my quest for a refund became a daunting ordeal. Despite my persistent efforts, which included multiple calls to their customer service, the promised refund seemed elusive. The process became further convoluted when I was pointed towards various entities, each deflecting responsibility for the resolution. Feeling deceived and let down by the lackluster customer service, I realized the gravity of the situation. The mishandling of refunds and the apparent disconnect between entities raised concerns about potential scams and wrongful charges that others might have unsuspectingly faced. In the face of such adversity and negligence, I am compelled to caution others against falling prey to similar experiences. The ordeal prompted me to contemplate escalating the matter to the parent company, ancestry.com, as a testament to the poor customer service and potential breaches of trust. This unsettling experience serves as a stark reminder to tread carefully in the digital landscape, advocating for transparency and accountability in every online interaction. As I navigate the complexities of seeking recourse, I urge fellow users to approach with caution and vigilance. Let this be a reminder to uphold integrity and uphold consumer rights in every transaction. Your history is worth exploring, but not at the cost of peace of mind and fair treatment. Stay informed, stay empowered. - SG
S Siân Donkin
458 days ago

Disappointed with Archives.com Free Trial Experience

As a user who gave Archives.com a chance by signing up for their free trial, I was disappointed with the overall experience. Despite my efforts, I couldn't find the information I was seeking. The real frustration began when I attempted to cancel my membership before being charged. No matter what I tried, the system kept insisting that my email was unrecognized, even after multiple attempts to update and correct my details. Regrettably, I ended up being charged despite my best efforts to communicate the issue to the Archives customer service team. Although they acknowledged the inconvenience and assured me that my membership was canceled, they refused to refund the charge, citing it as non-refundable. This left me feeling not only frustrated but also questioning the integrity of the company. In my opinion, a reputable organization would take responsibility for any financial implications of their system's faults. The fact that there was no error with my email only added to my disappointment. As a result of this experience, I cannot in good conscience recommend Archives.com to others. In conclusion, this heartfelt review reflects my genuine disappointment with the customer experience at Archives.com. I hope this feedback helps the company improve and prevent similar frustrations for future users.
S Siân Donkin
458 days ago

Unveiling the Truth: My Genuine Archives.com Experience

In the quest for ancestral knowledge, I embarked on a journey with Archives.com, enticed by their free trial. However, my excitement dimmed as I navigated through a maze of disappointment. Despite my earnest efforts, the information I sought remained elusive within their archives. The turning point came when I endeavored to part ways, only to encounter a virtual barricade. Each attempt to sever ties echoed in error messages, claiming my email was a stranger in their database. Flustered, I strove to rectify this glitch, but the system persisted in its denial. Ultimately, a charge manifested without consent, deepening my disillusionment. Venturing into communication with Archives, I unearthed an apology veiled in digital nonchalance. While my membership stood annulled, the non-refundable charge stood as a stark testament to their flawed system. This ordeal left me pondering the integrity of their intentions – a lingering question mark that tarnished my trust. A chorus of discontent reverberates within me, cautioning prospective seekers away from this dubious labyrinth. In a world where transparency and accountability reign supreme, Archives.com fell short, casting shadows of doubt upon their credibility. My verdict, etched in disappointment, resonates clear: tread carefully in the digital depths of archives, for not all that glitters holds ancestral truths.
S Siân Donkin
458 days ago

Unveiling the Heartache: My Journey with Archives.com

Embarking on a quest for familial knowledge, I eagerly delved into Archives.com's free trial, yearning to unearth my roots. Alas, my expectations were shattered as I found naught of my sought-after ancestry. The disappointment was profound. Attempting to extricate myself from the impending charge, I encountered a digital labyrinth. Each attempt to sever ties with my membership led to a glaring error message, denying recognition of my email. Doggedly, I tried rectifying my information, only to be thwarted repeatedly by the unyielding system's insistence on the fallacy of my email's validity. The inevitable occurred – the charge materialized, leaving me in a state of disillusionment. Communicating my plight to Archives, I received apologies and assurance of membership cessation, albeit with a sting – the charge, irrevocable. The moral quandary gnawed at me: was this a sham? A reputable entity, I pondered, would surely refund monies owed due to their system's malfunctions. To my dismay, no such redress was offered. The bitter aftertaste lingered, tainting my perception of Archives.com and raising suspicions of their integrity. In the wake of this disheartening experience, I am compelled to caution others. Proceed with caution, for the shadows of doubt loom large. My email bore no fault, yet the toll extracted was not just financial but also a blow to my trust. Unveiling the heartache of a journey gone awry, I implore you to tread carefully in the realm of Archives.com, lest you, too, find yourself ensnared in a web of disappointment and disbelief.

Introduction:

Archives.com is a popular online platform that offers access to a vast collection of historical records and genealogical information. With its user-friendly interface and extensive database, Archives.com allows users to research their family history and discover valuable insights about their ancestors. In this comprehensive review, we will explore the pros and cons of using Archives.com, evaluate its user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive Database: Archives.com boasts a vast collection of historical records, including vital records, census data, military records, immigration records, and much more. This immense database provides users with a wealth of information for conducting genealogical research.
  • User-Friendly Interface: The website is designed to be intuitive and easy to navigate, allowing users to search for specific individuals or browse through various record categories effortlessly.
  • Convenient Access: Archives.com offers online access to its records, allowing users to access and explore their family history from the comfort of their own homes. No need to visit physical archives or libraries.
  • Collaborative Features: Users can connect and collaborate with other genealogy enthusiasts through discussion forums and message boards. This feature enhances the overall research experience by facilitating knowledge sharing and collaboration.

Cons:

  • Premium Membership Required: While Archives.com provides limited access to certain records for free, a premium membership is required to unlock the full potential of the platform. This may be a downside for users who prefer free services.
  • Occasional Incomplete Data: As with any online database, there may be cases where certain records are missing or incomplete. While Archives.com strives to provide comprehensive data, occasional gaps may exist.

User Experience:

Archives.com offers a seamless user experience with its user-friendly interface and intuitive search features. The platform provides a smooth and efficient experience for users, making it easy to find and access the desired records. The website's layout is clean and organized, ensuring a clutter-free browsing experience. Additionally, the collaborative features and community engagement foster a sense of belonging and collaboration among users.

Pricing and Value for Money:

Archives.com offers both free access and premium membership options. The free access provides limited features and records, while the premium membership unlocks full access to the extensive database. The pricing for premium membership is reasonable considering the vast amount of historical data available. Users who are serious about their genealogical research will find the premium membership to be a valuable investment, offering significant value for money.

Customer Service:

Archives.com has a dedicated customer service team that is readily available to assist users with any inquiries or issues they may encounter. The support team is responsive and helpful, ensuring that users receive prompt and satisfactory resolutions to their concerns. The platform also provides a comprehensive FAQ section and online documentation, which may address common queries without the need to contact customer service.

Product Quality and Selection:

Archives.com takes pride in providing high-quality historical records sourced from reputable archives and organizations. The database contains a wide range of records, including birth certificates, marriage records, military service records, and more. While occasional gaps or incomplete data may exist, the overall product quality is commendable, offering users a rich and diverse selection of records for their genealogical research.

Website Usability:

The Archives.com website is designed with user experience in mind. The intuitive layout, well-organized categories, and clear search functionalities contribute to an excellent usability experience. Users can quickly navigate through different sections of the website, conduct searches, and access the desired records without any confusion or difficulty. The overall usability of the website greatly enhances the research process, allowing users to focus on their genealogical exploration.

Returns and Exchanges:

Since Archives.com is a subscription-based service, returns and exchanges do not apply. However, users can cancel their subscription at any time if they are not satisfied with the service. Archives.com also offers transparent terms and conditions regarding cancellations and refunds, ensuring customer satisfaction.

Promotions and Discounts:

Archives.com occasionally runs promotional offers and discounts for its premium membership. These promotions can provide users with cost savings or extended access periods. Subscribing to the platform's newsletter or following them on social media can help users stay up-to-date with the latest promotions and discounts.

Reputation:

Archives.com has built a solid reputation as a reliable and trusted platform for genealogical research. The website maintains high levels of security and data privacy, ensuring that users' personal information is protected. It has garnered positive reviews from users who have benefited from its extensive database and user-friendly interface. Archives.com's reputation is further supported by its partnerships and collaborations with reputable archives, genealogical societies, and historical organizations.

Payment Options:

Archives.com offers convenient and secure payment options for its premium membership. Users can make payment using major credit cards, such as Visa, MasterCard, American Express, and Discover. The platform also employs encryption and secure protocols to safeguard users' payment information, enhancing the overall payment experience.

Loyalty Programs:

Archives.com does not currently offer a specific loyalty program. However, the platform values its users and continuously strives to enhance the user experience through frequent updates, new features, and improved record collections. Users can benefit from the platform's commitment to providing a comprehensive and user-friendly genealogical research experience.

Customer Reviews:

Customer reviews of Archives.com indicate high levels of satisfaction with the platform's services. Users appreciate the extensive database, ease of use, and helpful customer support. Positive reviews often highlight the valuable insights and discoveries made through Archives.com, assisting users in expanding their family history knowledge. Such positive feedback from satisfied users further reinforces the platform's credibility and reliability.

Community Involvement:

Archives.com encourages community involvement and collaboration among users. The platform provides discussion forums, message boards, and even DNA testing services to facilitate knowledge sharing, interaction, and the creation of a vibrant genealogy community. Users can connect with like-minded individuals, seek assistance, and contribute to the collective understanding of family history.

Shipping and Costs:

Since Archives.com is an online platform offering digital access to historical records, there are no physical products to be shipped. This eliminates shipping costs and ensures immediate and convenient access to the records. The costs associated with Archives.com are primarily the subscription fees for premium membership, which are competitively priced considering the extensive database and research opportunities provided.

Conclusion:

Archives.com stands as a reliable and user-friendly platform for individuals interested in exploring their family history. With an extensive database, convenient access, and collaborative features, Archives.com offers a valuable resource for genealogical research. While premium membership is required for full access, the platform's pricing and quality of service make it a worthwhile investment. The positive customer reviews, reputable partnerships, and commitment to user satisfaction further solidify Archives.com's position as a trusted and authoritative platform for uncovering the mysteries of one's ancestry.