Introduction
Argento.com is an online jewelry store that specializes in bridal and fashion jewelry pieces. Established in 1997, Argento has grown into one of the leading online jewelers known for their unique collection of designer jewelry that ranges from high-end to affordable pieces. The store has an impressive range of jewelry pieces, including bracelets, necklaces, rings, earrings, and watches from world-renowned designs to in-house collections.
Pros and Cons
Pros:
- Wide selection of designer jewelry from renowned brands
- Excellent customer service and knowledgeable support team
- Flexible return policy and free shipping on orders over $500
- Easy navigation and well-organized website
Cons:
- Product pricing can be higher than competitors
- Limited jewelry customization options available
User Experience
Navigating Argento's website is easy and user-friendly, with well-organized categories and filters that allow customers to search and find their desired jewelry pieces easily. The website is visually appealing and presents the products beautifully with clear product descriptions and multiple product images from different angles.
Pricing and Value for Money
Argento's product pricing can be higher than some of its competitors. However, they offer a range of designer jewelry available at affordable prices, making them accessible to people with different budgets. Argento also provides a lifetime warranty on their products, ensuring that their customers are confident in the quality of their purchases.
Alternatives
If you're looking for an alternative jewelry store, consider Blue Nile or James Allen. These online stores offer a range of high-quality, customizable diamond jewelry pieces at competitive prices.
Customer Service
Argento's customer service is exceptional. They have a knowledgeable and friendly support team that's available to answer any inquiries you may have about their products or services. Their customer service representatives are accessible through email, phone, or chat, making it easy for customers to receive assistance.
Product Quality and Selection
Argento has a vast selection of designer jewelry from renowned brands and in-house collections. They feature unique and stylish pieces, including engagement rings, wedding bands, necklaces, bracelets, earrings, and watches, guaranteeing that there's something for everyone's taste and preference. Their products are of high-quality, ensuring that your purchases will last a lifetime.
Website Usability
Argento's website is visually appealing and user-friendly. It's easy to navigate, with clear product categorization, filtering options, and product images provided from different angles. Their website also includes product reviews, making it easy for customers to receive feedback from previous customers.
Returns and Exchanges
Argento has a flexible return policy, making it easy for customers to return their products, should they experience any issues. They offer a hassle-free return process, with a 30-day money-back guarantee and free shipping on all returns or exchanges.
Promotions and Discounts
Argento offers various promotions and discounts throughout the year, including end of season sales, holiday discounts, and email newsletter promotions. They also have a loyalty program that offers exclusive perks and discounts to repeat customers.
Reputation
Argento has an excellent reputation and has been in business for over two decades. They're known for their unique collection of designer jewelry pieces, exceptional customer service, and high-quality products.
Payment Options
Argento offers convenient payment options, including credit cards, PayPal, bank transfers, and Klarna pay later.
Loyalty Programs
Argento offers a loyalty program known as the Argento Club, which offers exclusive perks and discounts to its repeat customers. Customers can earn points for their purchases, which can be redeemed for discounts, free gifts, and early access to sales.
Customer Reviews
Argento has a high rating on Trustpilot, with customers praising the quality of the products, customer service, and easy return process.
Community Involvement
Argento is involved in various charitable organizations, including supporting the Princess trust and hosting fundraising events for various charities.
Shipping and Costs
Argento offers free shipping on orders over $500 and provides a range of shipping options, including standard, express, and overnight deliveries. They also offer international shipping at competitive prices, with delivery times varying depending on the destination.
