Users Voice for Argento

19% users rated Terrible
2% users rated Poor
2% users rated Average
2% users rated Very Good
75% users rated Excellent
Pie Chart Review Representation for Argento
Argento Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 30 Jul 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 4.2 5 1 4.9 1.4
Dec 2022 5 5 5 5 5 5
Jan 2023 4.8 3.6 2.7 4.9 4.8 1.4
Feb 2023 2.2 5 3 3 5 1.3
Mar 2023 3.5 5 5 5 5 5
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Detailed Argento Review by

Introduction

Argento.com is an online jewelry store that specializes in bridal and fashion jewelry pieces. Established in 1997, Argento has grown into one of the leading online jewelers known for their unique collection of designer jewelry that ranges from high-end to affordable pieces. The store has an impressive range of jewelry pieces, including bracelets, necklaces, rings, earrings, and watches from world-renowned designs to in-house collections.

Pros and Cons

Pros:
  • Wide selection of designer jewelry from renowned brands
  • Excellent customer service and knowledgeable support team
  • Flexible return policy and free shipping on orders over $500
  • Easy navigation and well-organized website
Cons:
  • Product pricing can be higher than competitors
  • Limited jewelry customization options available

User Experience

Navigating Argento's website is easy and user-friendly, with well-organized categories and filters that allow customers to search and find their desired jewelry pieces easily. The website is visually appealing and presents the products beautifully with clear product descriptions and multiple product images from different angles.

Pricing and Value for Money

Argento's product pricing can be higher than some of its competitors. However, they offer a range of designer jewelry available at affordable prices, making them accessible to people with different budgets. Argento also provides a lifetime warranty on their products, ensuring that their customers are confident in the quality of their purchases.

Alternatives

If you're looking for an alternative jewelry store, consider Blue Nile or James Allen. These online stores offer a range of high-quality, customizable diamond jewelry pieces at competitive prices.

Customer Service

Argento's customer service is exceptional. They have a knowledgeable and friendly support team that's available to answer any inquiries you may have about their products or services. Their customer service representatives are accessible through email, phone, or chat, making it easy for customers to receive assistance.

Product Quality and Selection

Argento has a vast selection of designer jewelry from renowned brands and in-house collections. They feature unique and stylish pieces, including engagement rings, wedding bands, necklaces, bracelets, earrings, and watches, guaranteeing that there's something for everyone's taste and preference. Their products are of high-quality, ensuring that your purchases will last a lifetime.

Website Usability

Argento's website is visually appealing and user-friendly. It's easy to navigate, with clear product categorization, filtering options, and product images provided from different angles. Their website also includes product reviews, making it easy for customers to receive feedback from previous customers.

Returns and Exchanges

Argento has a flexible return policy, making it easy for customers to return their products, should they experience any issues. They offer a hassle-free return process, with a 30-day money-back guarantee and free shipping on all returns or exchanges.

Promotions and Discounts

Argento offers various promotions and discounts throughout the year, including end of season sales, holiday discounts, and email newsletter promotions. They also have a loyalty program that offers exclusive perks and discounts to repeat customers.

Reputation

Argento has an excellent reputation and has been in business for over two decades. They're known for their unique collection of designer jewelry pieces, exceptional customer service, and high-quality products.

Payment Options

Argento offers convenient payment options, including credit cards, PayPal, bank transfers, and Klarna pay later.

Loyalty Programs

Argento offers a loyalty program known as the Argento Club, which offers exclusive perks and discounts to its repeat customers. Customers can earn points for their purchases, which can be redeemed for discounts, free gifts, and early access to sales.

Customer Reviews

Argento has a high rating on Trustpilot, with customers praising the quality of the products, customer service, and easy return process.

Community Involvement

Argento is involved in various charitable organizations, including supporting the Princess trust and hosting fundraising events for various charities.

Shipping and Costs

Argento offers free shipping on orders over $500 and provides a range of shipping options, including standard, express, and overnight deliveries. They also offer international shipping at competitive prices, with delivery times varying depending on the destination.

Argento Recent User Reviews

User Rating

5 stars

107

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Reviewer Name: CAROL

Review Submission Date: 2023-02-15

Review Title: Gorgeous item
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Review Description: Gorgeous item. Fast delivery and well packaged. Very pleased, would buy from Argento again with confidence.

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Reviewer Name: Leah McEvoy

Review Submission Date: 2023-02-14

Review Title: The earings where absolutely tiny and…
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Review Description: The earings where absolutely tiny and didn't look like sterling silver they looked cheap . And I didn't even get earing box they wjere just wrapped up bad and got big card board box to put tiny earings into .They where a gift for girlfriend for valentines and was really disappointed

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Reviewer Name: Veronica Barr

Review Submission Date: 2023-02-14

Review Title: Bought a Nomination bracelet for my…
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Review Description: Bought a Nomination bracelet for my daughters birthday and she was very pleased with it. Easy to order online and delivery was quick.

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Reviewer Name: Jennifer Mulligan

Review Submission Date: 2023-02-14

Review Title: Fast delivery free shipping easy to…
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Review Description: Fast delivery free shipping easy to purchase from no hassle on line shopping,great selection of Pandora love it

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Reviewer Name: N Hesketh

Review Submission Date: 2023-02-12

Review Title: Beautiful jewellery
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Review Description: Beautiful jewellery, great choice and very reasonably priced.Excellent shopping experience and fast delivery.Highly recommended!

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Reviewer Name: Shirley Pike

Review Submission Date: 2023-02-11

Review Title: Turquoise and silver set
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Review Description: Arrived promptly and nicely packaged- the earrings had a bigger piece of turquoise than the necklace which if I’d seen in person might have made me look again but overall happy

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Reviewer Name: Debbie

Review Submission Date: 2023-02-09

Review Title: Great website
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Review Description: Great website, prices and delivery service have used many times before However after wearing bracelet on few occasion one of the links opened and charm feel off.I only noticed when I spotted charm on floor.

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Reviewer Name: Sarah H

Review Submission Date: 2023-02-08

Review Title: Great product at a great price
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Review Description: Great product at a great price - got a Pandora charm in the sale and the delivery was super quick too, v happy ?

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Reviewer Name: Chris

Review Submission Date: 2023-02-07

Review Title: The customer service is terrible
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Review Description: The customer service is terrible. I purchased a pair of earrings that were not fit for the purpose of, broken. Returned them in Dec 22 but still have not received a refund for them after chasing several times, saying they are still going through their returns....... Unacceptable.

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Reviewer Name: QUIETMAN53

Review Submission Date: 2023-02-07

Review Title: Received in good time for my…
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Review Description: Received in good time for my granddaughter`s birthday, she was well pleased with the gift. Would buy more of this jewellery from Argento.