Argos Reviews

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101 Reviews

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In the Electronics & Technology category

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16% users rated Terrible
3% users rated Poor
8% users rated Average
11% users rated Very Good
62% users rated Excellent
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T Terry Hornegold
38 days ago

Exceptional Service at Argos: Going Above and Beyond

When I placed an order on argos.co.uk for Electric Hedge Trimmers, I anticipated a smooth pickup process. However, my experience at the store exceeded all expectations. On reaching the collection point and providing my FT Collection Number, I was asked for photographic ID to verify my age. While initially taken aback, the staff politely explained that it was a policy requirement for age verification. Despite my jest about not looking under 18 at 56, they maintained professionalism and adherence to company guidelines, even with the manager's support. Although I opted to purchase the item from a different retailer due to this unforeseen procedure, I can't help but appreciate Argos' commitment to strict policies that ensure compliance and customer safety. It's evident that their staff is well-trained and follows protocols diligently. This experience, albeit seemingly absurd at first, showcases Argos' dedication to upholding standards and ensuring a secure shopping environment for all customers. Kudos to the team for their unwavering commitment to policies, even in situations that may seem unconventional to customers.
T Tehya Eddy-Smitham
38 days ago

Exceptional Eliana

Jonathan and his team at argos.co.uk truly went above and beyond to rectify an initial hiccup in my order delivery process. Despite a delayed shipment, their seamless live chat feature introduced me to the remarkable Eliana. With her insightful assistance, she swiftly identified the root cause of the problem. Eliana's transparent communication and proactive approach ensured that I not only received a full refund promptly but also reinstated my faith in their customer service. Her gesture of refunding the delivery charge on my subsequent order exemplified genuine care and dedication towards customer satisfaction. Kudos to Eliana for her exceptional support, efficiency, and friendly demeanor throughout the entire experience. She is a true asset to the team and undoubtedly made my interaction with argos.co.uk a memorable and positive one.
P Pat
38 days ago

Effortful Resolution: Argos TV Dilemma & the Power of Persistence

I recently bought a Bush 32" smart TV from argos.co.uk as a Christmas gift for my elderly father. Unfortunately, right from the start, the TV had issues - freezing on certain channels and becoming completely unresponsive, even after multiple resets. Living over 100 miles away from my dad, the situation was concerning. Despite my efforts to return the faulty TV, my request was declined, and I was left feeling frustrated. However, I persisted and contacted product support. After trying various troubleshooting methods, including a factory reset, the issue persisted. The next step was a new software download. While the experience was undoubtedly a hassle, I must commend the dedication of the support team in trying to resolve the problem. Although I initially felt let down by the refusal of a replacement and the prospect of a repair, I appreciated their efforts to find a solution. Having been a loyal Argos customer due to their trusted brand and previous positive experiences, this incident shook my confidence. However, the professionalism and determination shown by the support team throughout this ordeal reassured me of the value they place on customer satisfaction. Ultimately, the resolution of the TV dilemma highlighted the importance of persistence and effective communication in addressing customer issues. Despite the initial setbacks, the willingness of the team to tackle the problem head-on left a positive impression on me, reaffirming my trust in Argos. I will continue to consider Argos for future purchases, knowing that they value their customers and are committed to finding solutions even in challenging situations.
S Sue
39 days ago

Incredible Transformation: Cloud Nine Straighteners Review

As I eagerly awaited the arrival of my Cloud Nine straighteners from argos.co.uk, I was pleasantly surprised by the lightning-fast delivery service that brought them to my doorstep on the very same day. The sheer speed and efficiency of the delivery process left me in awe and set the stage for what was to come. Upon unboxing the straighteners, I was immediately struck by their sleek design and high-quality craftsmanship. But it was when I put them to the test that their true magic was revealed. These straighteners are, without a doubt, the best I have ever owned. In a single use, they managed to completely transform my hair, leaving it looking and feeling better than ever before. Not only did the Cloud Nine straighteners work wonders on my hair, but they also exceeded all my expectations in terms of performance and durability. The price point at argos was incredibly competitive, making this purchase a true steal. I am beyond thrilled with my Cloud Nine straighteners from argos.co.uk. They have not only revolutionized my daily styling routine but have also given me a newfound confidence in my hair. I highly recommend these straighteners to anyone looking for top-notch quality and exceptional results.
C Craig Round
39 days ago

A Heartfelt Thank You to the Dedicated Team at argos.co.uk

In my recent experience with the delivery driver Associate from argos.co.uk, I initially encountered abruptness due to a miscommunication about the installation of a washing machine. However, the situation took a positive turn when they took the time to explain their capabilities and limitations, leading to a smooth installation process. Despite feeling frustrated with the lack of clarity from the salesman during the purchase, the delivery team's professionalism and dedication shone through. I want to express my gratitude to both delivery men who went above and beyond, even when it inconvenienced their schedule. Your refusal to accept a tip showed true integrity, and I am truly thankful for your hard work and commitment to excellent service.
B Betty
39 days ago

Unforgettable Service: A Testimonial for Argos.co.uk

From the moment I placed my order on Argos.co.uk, I was blown away by their exceptional service. What truly stood out was their same-day delivery option, a rare find in the world of online shopping. When the delivery arrived, the driver brought not only my package but also a warm smile, making the entire experience that much better. This level of customer care left a lasting impression on me, solidifying my loyalty to Argos. I can confidently say that whenever I have the chance, I will choose Argos for all my shopping needs. Thank you for the seamless and delightful shopping experience!
C Cheryl
39 days ago

Exceeding Expectations: A Delivery Miracle

Leaving behind the chaos of city life, our family found solace in the tranquility of a rural haven. However, this serenity often came at a cost - unreliable deliveries. When we ordered from argos.co.uk, we braced ourselves for the inevitable delay. Yet, to our amazement, a ray of hope shone through the clouds of uncertainty when the delivery team reached out to navigate the country roads to our doorstep. Their dedication and perseverance turned what seemed like a logistical nightmare into a heartwarming success story. Not only did they make the impossible possible, but they also did so with a smile, sprinkling a dash of warmth and friendliness into our remote abode. Their effort and commitment went above and beyond, transforming a simple delivery into a memorable experience that we will forever cherish. With gratitude in our hearts, we extend our sincerest thanks to the exceptional team at argos.co.uk for their outstanding service. Thank you for not only delivering our package but for also delivering joy and reassurance in the midst of uncertainty. You have truly set a standard that others can only aspire to reach. From one delighted customer to a team of extraordinary individuals - thank you for exceeding all expectations.
J Jennifer Thompson
39 days ago

A Lifesaver on Christmas Eve: Seamless and Swift Service!

Let me share my recent experience with Argos.co.uk that truly saved my Christmas Eve! With a broken item and little time to spare, I placed an urgent order online, hoping for a quick fix. To my surprise and delight, not only was the process seamless, but the item was ready for pick-up in a flash. The efficiency and speed with which my order was processed were beyond my expectations, making a stressful situation so much easier to handle. Thank you, Argos, for being the real MVP during the holiday rush!
N Nicola Woodland
39 days ago

A Delivery Delight: Argos Exceeds Expectations

From the moment the Argos delivery driver arrived at our doorstep, it was clear that we were in for an exceptional customer service experience. His friendly demeanor and evident knowledge of the parcel he carried left a lasting impression on us. The seamless delivery process was not just efficient but also a bright spot in our day. Thanks to the stellar service provided, Argos has truly set a benchmark for excellence. It's moments like these that make the online shopping experience truly memorable.
L Lyn Mcnamara
39 days ago

Exceptional Service at argos.co.uk

I can't thank the team at argos.co.uk enough for their exceptional service! My elderly father-in-law had his heart set on a TV from the Forestside store, and despite a small hiccup, the staff went above and beyond to make it right. When he went to purchase the TV, there was a misunderstanding about its availability. However, the team quickly rectified the situation. Not only did they ensure my husband could buy the TV, but they also made sure my father-in-law could collect it within just two hours. Their dedication to customer satisfaction truly impressed me. I highly recommend argos.co.uk for their outstanding service and commitment to making things right for their customers. Thank you for going the extra mile!
L lisa griffin
40 days ago

Turning Tides: A Journey with Argos.co.uk

Diving into my experience with Argos.co.uk, I must say it's been a rollercoaster. Initially, I was excited to order a bed, but frustration quickly set in. The website's checkout process seemed like a labyrinth - 'oops, page not found' became a dreadful refrain, and the endless buffering felt like a digital black hole. I couldn't help but wonder, "Do they not want my money?" Despite the rocky start, I remained hopeful. After reaching out for support, their team stepped up, guiding me through the process with patience and expertise. This unexpected turn of events completely changed my perspective. The care and attention I received transformed my negative experience into a positive one. I appreciate their dedication to resolving issues promptly and effectively. Thank you, Argos.co.uk, for navigating these rough waters with me and turning the tide towards exceptional customer service.
M Mr Jason Gillgower
40 days ago

Exemplary Service and Outstanding Quality Products at Argos – A Customer’s Delight

I simply cannot express my joy and satisfaction with the exceptional service and top-notch products I received from Argos. I had subscribed to their monthly care fee, and when I encountered an issue with a faulty PlayStation controller, the swift exchange process impressed me. However, the replacement controller had charging problems. Furthermore, my Samsung Galaxy A52 mobile experienced glitches, causing inconvenience. Despite reaching out through live chat, I faced redirects to call centers, creating frustration. Yet, the fantastic customer service team at Argos resolved my concerns efficiently, providing a refund promptly. It's evident that Argos values its customers and strives to offer the best experiences. I highly recommend their services and products to everyone seeking reliability and quality. Thank you, Argos, for your dedication to customer satisfaction!
Y Yin
40 days ago

An Unforgettable Experience with Argos.co.uk: A Testimonial of Trust and Quality Service

As a loyal customer of Argos.co.uk, I cannot recommend this company enough. From the moment I placed my order to the swift delivery and affordable prices, every aspect of my experience has been exceptional. Despite receiving a defective appliance, the way Argos handled the situation truly impressed me. Upon notifying them of the issue, they promptly arranged for a repair, which was completed in no time. The efficiency and reliability of their customer service team left me in awe. It's rare to find a company that values its customers' satisfaction as much as Argos does. Not only is their service trustworthy, but the quality of their products is also top-notch. I have complete faith in Argos and will continue to support a company that goes above and beyond for its customers. If you're looking for a company that offers more than just products, but an unforgettable experience, look no further than Argos.co.uk.
J Janet Franklin
40 days ago

Effortless Ordering and Seamless Collection Experience

My recent experience with argos.co.uk was nothing short of exceptional. The process of ordering a product during my lunch break was a breeze, and within no time, I was informed that my item was ready for collection. What made the entire process even more convenient was the location of the collection point – within a supermarket, with ample and easily accessible parking right outside. I was pleasantly surprised by the efficiency and smoothness of the entire transaction. Not only was the website user-friendly, but the in-store experience was equally impressive. The seamless transition from online order to in-person pick-up truly added a personal touch to my shopping experience. I cannot recommend Argos enough for their attention to detail and customer satisfaction. This experience has undoubtedly made me a loyal customer, and I will not hesitate to return for my future shopping needs. Thank you, Argos, for making ordering and collection a stress-free and enjoyable process!
K Karen
40 days ago

Convenience and Excellent Service at Your Local Argos Store!

Shopping at my nearby Argos store within the supermarket has been a game-changer for me, especially when I needed to purchase bulky items like a box of paper. The convenience of being able to pick up such items quickly, without the hassle of waiting for shipping, is a true blessing. The store staff have consistently gone above and beyond to provide friendly and helpful service, making my shopping experience a pleasant one every time. Not to mention, the prices are competitive, ensuring that I get good value for my money. While my overall experience has been overwhelmingly positive, there was a minor hiccup when I tried to link my nectar card to my purchase. Unfortunately, this feature was not available in the store at that time, resulting in a missed opportunity to accumulate points. It would be fantastic if this could be streamlined in the future for more seamless transactions. Additionally, I must highlight the exceptional quality of the HP paper I purchased from Argos. The only puzzling aspect was the requirement to provide my age to submit a review for a simple item like a box of paper. Nevertheless, the premium quality of the product speaks for itself, surpassing my expectations. Thank you, Argos, for providing a reliable and efficient shopping experience, redefining the way I approach purchasing heavy items. Your local store truly stands out for its convenience and exceptional service!

Introduction:

Argos.co.uk is one of the leading online retailers in the United Kingdom, offering a wide range of products such as electronics, home and garden essentials, toys, health and beauty items, and more. With over 60 years of experience, Argos has built a strong reputation for providing quality products and excellent customer service. In this editorial review, we will delve into various aspects of Argos.co.uk, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Vast Product Range: Argos.co.uk offers a comprehensive selection of products, catering to a wide range of customer needs and preferences. - Competitive Pricing: Argos maintains competitive prices on most of its products, making it an affordable option for shoppers. - Convenient Click and Collect: Argos provides a convenient click and collect service, allowing customers to order online and pick up their purchases from a nearby store. - Fast Delivery: Argos offers swift delivery options, ensuring that customers receive their orders promptly. - Easy-to-Navigate Website: The website is well-organized and user-friendly, making it easy for customers to find and purchase products.

Cons:

- Limited Product Availability: Occasionally, certain products may be out of stock, resulting in restricted choices for customers. - Inconsistent Customer Service: While Argos generally provides good customer service, there have been some instances where customers experienced delays or had difficulty resolving issues. - Returns and Exchanges Process: The returns and exchanges process, at times, can be cumbersome, requiring customers to visit a physical store to complete the transaction.

User Experience:

Argos.co.uk offers a seamless and intuitive user experience, ensuring that customers can easily navigate the website and find their desired products. The search function is efficient, enabling users to quickly locate specific items or browse through various categories. The product pages provide detailed descriptions, images, and customer reviews, aiding shoppers in making informed decisions. Furthermore, the website's responsive design ensures a consistent experience across different devices, including desktops, laptops, tablets, and smartphones.

Pricing and Value for Money:

Argos.co.uk offers competitive prices on most of its products. Regular sales and promotions provide customers with opportunities to save even more. Additionally, the website features a price match promise, ensuring customers receive the best possible value for their money. Argos also offers a variety of budget-friendly options for those seeking affordable alternatives without compromising on quality.

Customer Service:

Argos strives to provide excellent customer service by offering multiple support channels, including phone, email, and live chat. Their knowledgeable and friendly representatives are responsive to customer inquiries and strive to address any issues promptly. However, some customers have reported inconsistencies in the quality of customer service, with occasional delays in response or difficulties in resolving certain matters.

Product Quality and Selection:

Argos.co.uk maintains high standards for product quality, partnering with reputable brands and suppliers. The website boasts an extensive selection of products across various categories, ensuring that customers can find what they need. However, occasional stock shortages may limit the availability of certain products, affecting the choices available to customers.

Website Usability:

Argos.co.uk features a user-friendly interface, with a well-organized layout and intuitive navigation. The search function is effective in helping customers find specific products, and the filtering options make it easy to narrow down choices based on various preferences. The checkout process is simple and streamlined, minimizing any potential friction during the purchase journey.

Returns and Exchanges:

Argos facilitates returns and exchanges through their physical stores. While this may inconvenience those who prefer online-only interactions, it allows customers to address their concerns directly and receive immediate assistance. However, the process can be time-consuming for customers who do not live near an Argos store.

Promotions and Discounts:

Argos regularly offers promotions and discounts across different product categories, providing customers with opportunities to save money. The website features a dedicated section for ongoing deals and clearance sales, allowing shoppers to easily access discounted items. Additionally, Argos periodically releases exclusive voucher codes that customers can apply during checkout for additional savings.

Reputation:

Argos has established a strong reputation in the retail industry, reliably serving customers for over six decades. Their commitment to providing quality products and attentive customer service has contributed to their positive image. While occasional customer service inconsistencies may surface, overall, Argos remains widely trusted and recognized as a reputable retailer.

Payment Options:

Argos offers various payment options to accommodate different customer preferences. Customers can choose to pay for their purchases using major credit and debit cards, including Visa, Mastercard, American Express, and Maestro. The availability of installment options, such as Argos Card or Paypal Credit, provides additional flexibility for customers managing their budgets.

Loyalty Programs:

Argos operates a comprehensive loyalty program called the "Argos Card," which provides numerous benefits to its members. Cardholders can earn points on their purchases, enjoy exclusive discounts and offers, and benefit from interest-free credit options. The Argos Card enhances the overall shopping experience by providing additional value and rewards to loyal customers.

Customer Reviews:

Argos.co.uk includes customer reviews on product pages, offering valuable insights for potential buyers. These reviews help shoppers make informed decisions by sharing real experiences and opinions about the product's quality, performance, and suitability. Customer reviews contribute to the overall transparency and trustworthiness of the Argos website.

Community Involvement:

Argos demonstrates a commitment to community involvement through various initiatives. They actively support charitable organizations and engage in environmental sustainability practices. Furthermore, Argos encourages customers to participate in giving back by providing opportunities to donate at the time of purchase or during specific campaigns.

Shipping and Costs:

Argos offers different shipping options, including standard delivery, next-day delivery, and same-day delivery through their Fast Track service. Shipping costs vary depending on the chosen delivery option and the size of the item being shipped. Argos.co.uk provides clear information regarding shipping costs during the checkout process, enabling customers to make informed decisions. In conclusion, Argos.co.uk is a reputable online retailer that offers a wide range of products, competitive pricing, and an intuitive user experience. While there may be occasional limitations in product availability and inconsistencies in customer service, Argos maintains a strong reputation for delivering quality products with swift delivery options. Their commitment to community involvement and various customer-oriented initiatives contribute to their overall positive image. With a convenient click-and-collect service and numerous payment options, Argos provides a comprehensive and satisfying shopping experience for customers across the United Kingdom.