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3% users rated Poor
8% users rated Average
11% users rated Very Good
62% users rated Excellent
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Terry Hornegold
Exceptional Service at Argos: Going Above and Beyond
When I placed an order on argos.co.uk for Electric Hedge Trimmers, I anticipated a smooth pickup process. However, my experience at the store exceeded all expectations. On reaching the collection point and providing my FT Collection Number, I was asked for photographic ID to verify my age. While initially taken aback, the staff politely explained that it was a policy requirement for age verification. Despite my jest about not looking under 18 at 56, they maintained professionalism and adherence to company guidelines, even with the manager's support. Although I opted to purchase the item from a different retailer due to this unforeseen procedure, I can't help but appreciate Argos' commitment to strict policies that ensure compliance and customer safety. It's evident that their staff is well-trained and follows protocols diligently. This experience, albeit seemingly absurd at first, showcases Argos' dedication to upholding standards and ensuring a secure shopping environment for all customers. Kudos to the team for their unwavering commitment to policies, even in situations that may seem unconventional to customers. T
Tehya Eddy-Smitham
Exceptional Eliana
Jonathan and his team at argos.co.uk truly went above and beyond to rectify an initial hiccup in my order delivery process. Despite a delayed shipment, their seamless live chat feature introduced me to the remarkable Eliana. With her insightful assistance, she swiftly identified the root cause of the problem. Eliana's transparent communication and proactive approach ensured that I not only received a full refund promptly but also reinstated my faith in their customer service. Her gesture of refunding the delivery charge on my subsequent order exemplified genuine care and dedication towards customer satisfaction. Kudos to Eliana for her exceptional support, efficiency, and friendly demeanor throughout the entire experience. She is a true asset to the team and undoubtedly made my interaction with argos.co.uk a memorable and positive one. P
Pat
Effortful Resolution: Argos TV Dilemma & the Power of Persistence
I recently bought a Bush 32" smart TV from argos.co.uk as a Christmas gift for my elderly father. Unfortunately, right from the start, the TV had issues - freezing on certain channels and becoming completely unresponsive, even after multiple resets. Living over 100 miles away from my dad, the situation was concerning. Despite my efforts to return the faulty TV, my request was declined, and I was left feeling frustrated. However, I persisted and contacted product support. After trying various troubleshooting methods, including a factory reset, the issue persisted. The next step was a new software download. While the experience was undoubtedly a hassle, I must commend the dedication of the support team in trying to resolve the problem. Although I initially felt let down by the refusal of a replacement and the prospect of a repair, I appreciated their efforts to find a solution. Having been a loyal Argos customer due to their trusted brand and previous positive experiences, this incident shook my confidence. However, the professionalism and determination shown by the support team throughout this ordeal reassured me of the value they place on customer satisfaction. Ultimately, the resolution of the TV dilemma highlighted the importance of persistence and effective communication in addressing customer issues. Despite the initial setbacks, the willingness of the team to tackle the problem head-on left a positive impression on me, reaffirming my trust in Argos. I will continue to consider Argos for future purchases, knowing that they value their customers and are committed to finding solutions even in challenging situations. S
Sue
Incredible Transformation: Cloud Nine Straighteners Review
As I eagerly awaited the arrival of my Cloud Nine straighteners from argos.co.uk, I was pleasantly surprised by the lightning-fast delivery service that brought them to my doorstep on the very same day. The sheer speed and efficiency of the delivery process left me in awe and set the stage for what was to come. Upon unboxing the straighteners, I was immediately struck by their sleek design and high-quality craftsmanship. But it was when I put them to the test that their true magic was revealed. These straighteners are, without a doubt, the best I have ever owned. In a single use, they managed to completely transform my hair, leaving it looking and feeling better than ever before. Not only did the Cloud Nine straighteners work wonders on my hair, but they also exceeded all my expectations in terms of performance and durability. The price point at argos was incredibly competitive, making this purchase a true steal. I am beyond thrilled with my Cloud Nine straighteners from argos.co.uk. They have not only revolutionized my daily styling routine but have also given me a newfound confidence in my hair. I highly recommend these straighteners to anyone looking for top-notch quality and exceptional results. C
Craig Round
A Heartfelt Thank You to the Dedicated Team at argos.co.uk
In my recent experience with the delivery driver Associate from argos.co.uk, I initially encountered abruptness due to a miscommunication about the installation of a washing machine. However, the situation took a positive turn when they took the time to explain their capabilities and limitations, leading to a smooth installation process. Despite feeling frustrated with the lack of clarity from the salesman during the purchase, the delivery team's professionalism and dedication shone through. I want to express my gratitude to both delivery men who went above and beyond, even when it inconvenienced their schedule. Your refusal to accept a tip showed true integrity, and I am truly thankful for your hard work and commitment to excellent service. B
Betty
Unforgettable Service: A Testimonial for Argos.co.uk
From the moment I placed my order on Argos.co.uk, I was blown away by their exceptional service. What truly stood out was their same-day delivery option, a rare find in the world of online shopping. When the delivery arrived, the driver brought not only my package but also a warm smile, making the entire experience that much better. This level of customer care left a lasting impression on me, solidifying my loyalty to Argos. I can confidently say that whenever I have the chance, I will choose Argos for all my shopping needs. Thank you for the seamless and delightful shopping experience! C
Cheryl
Exceeding Expectations: A Delivery Miracle
Leaving behind the chaos of city life, our family found solace in the tranquility of a rural haven. However, this serenity often came at a cost - unreliable deliveries. When we ordered from argos.co.uk, we braced ourselves for the inevitable delay. Yet, to our amazement, a ray of hope shone through the clouds of uncertainty when the delivery team reached out to navigate the country roads to our doorstep. Their dedication and perseverance turned what seemed like a logistical nightmare into a heartwarming success story. Not only did they make the impossible possible, but they also did so with a smile, sprinkling a dash of warmth and friendliness into our remote abode. Their effort and commitment went above and beyond, transforming a simple delivery into a memorable experience that we will forever cherish. With gratitude in our hearts, we extend our sincerest thanks to the exceptional team at argos.co.uk for their outstanding service. Thank you for not only delivering our package but for also delivering joy and reassurance in the midst of uncertainty. You have truly set a standard that others can only aspire to reach. From one delighted customer to a team of extraordinary individuals - thank you for exceeding all expectations. J
Jennifer Thompson
A Lifesaver on Christmas Eve: Seamless and Swift Service!
Let me share my recent experience with Argos.co.uk that truly saved my Christmas Eve! With a broken item and little time to spare, I placed an urgent order online, hoping for a quick fix. To my surprise and delight, not only was the process seamless, but the item was ready for pick-up in a flash. The efficiency and speed with which my order was processed were beyond my expectations, making a stressful situation so much easier to handle. Thank you, Argos, for being the real MVP during the holiday rush! N
Nicola Woodland
A Delivery Delight: Argos Exceeds Expectations
From the moment the Argos delivery driver arrived at our doorstep, it was clear that we were in for an exceptional customer service experience. His friendly demeanor and evident knowledge of the parcel he carried left a lasting impression on us. The seamless delivery process was not just efficient but also a bright spot in our day. Thanks to the stellar service provided, Argos has truly set a benchmark for excellence. It's moments like these that make the online shopping experience truly memorable. L
Lyn Mcnamara
Exceptional Service at argos.co.uk
I can't thank the team at argos.co.uk enough for their exceptional service! My elderly father-in-law had his heart set on a TV from the Forestside store, and despite a small hiccup, the staff went above and beyond to make it right. When he went to purchase the TV, there was a misunderstanding about its availability. However, the team quickly rectified the situation. Not only did they ensure my husband could buy the TV, but they also made sure my father-in-law could collect it within just two hours. Their dedication to customer satisfaction truly impressed me. I highly recommend argos.co.uk for their outstanding service and commitment to making things right for their customers. Thank you for going the extra mile! L
lisa griffin
Turning Tides: A Journey with Argos.co.uk
Diving into my experience with Argos.co.uk, I must say it's been a rollercoaster. Initially, I was excited to order a bed, but frustration quickly set in. The website's checkout process seemed like a labyrinth - 'oops, page not found' became a dreadful refrain, and the endless buffering felt like a digital black hole. I couldn't help but wonder, "Do they not want my money?" Despite the rocky start, I remained hopeful. After reaching out for support, their team stepped up, guiding me through the process with patience and expertise. This unexpected turn of events completely changed my perspective. The care and attention I received transformed my negative experience into a positive one. I appreciate their dedication to resolving issues promptly and effectively. Thank you, Argos.co.uk, for navigating these rough waters with me and turning the tide towards exceptional customer service. M
Mr Jason Gillgower
Exemplary Service and Outstanding Quality Products at Argos – A Customer’s Delight
I simply cannot express my joy and satisfaction with the exceptional service and top-notch products I received from Argos. I had subscribed to their monthly care fee, and when I encountered an issue with a faulty PlayStation controller, the swift exchange process impressed me. However, the replacement controller had charging problems. Furthermore, my Samsung Galaxy A52 mobile experienced glitches, causing inconvenience. Despite reaching out through live chat, I faced redirects to call centers, creating frustration. Yet, the fantastic customer service team at Argos resolved my concerns efficiently, providing a refund promptly. It's evident that Argos values its customers and strives to offer the best experiences. I highly recommend their services and products to everyone seeking reliability and quality. Thank you, Argos, for your dedication to customer satisfaction! Y
Yin
An Unforgettable Experience with Argos.co.uk: A Testimonial of Trust and Quality Service
As a loyal customer of Argos.co.uk, I cannot recommend this company enough. From the moment I placed my order to the swift delivery and affordable prices, every aspect of my experience has been exceptional. Despite receiving a defective appliance, the way Argos handled the situation truly impressed me. Upon notifying them of the issue, they promptly arranged for a repair, which was completed in no time. The efficiency and reliability of their customer service team left me in awe. It's rare to find a company that values its customers' satisfaction as much as Argos does. Not only is their service trustworthy, but the quality of their products is also top-notch. I have complete faith in Argos and will continue to support a company that goes above and beyond for its customers. If you're looking for a company that offers more than just products, but an unforgettable experience, look no further than Argos.co.uk. J
Janet Franklin
Effortless Ordering and Seamless Collection Experience
My recent experience with argos.co.uk was nothing short of exceptional. The process of ordering a product during my lunch break was a breeze, and within no time, I was informed that my item was ready for collection. What made the entire process even more convenient was the location of the collection point – within a supermarket, with ample and easily accessible parking right outside. I was pleasantly surprised by the efficiency and smoothness of the entire transaction. Not only was the website user-friendly, but the in-store experience was equally impressive. The seamless transition from online order to in-person pick-up truly added a personal touch to my shopping experience. I cannot recommend Argos enough for their attention to detail and customer satisfaction. This experience has undoubtedly made me a loyal customer, and I will not hesitate to return for my future shopping needs. Thank you, Argos, for making ordering and collection a stress-free and enjoyable process! K
Karen
Convenience and Excellent Service at Your Local Argos Store!
Shopping at my nearby Argos store within the supermarket has been a game-changer for me, especially when I needed to purchase bulky items like a box of paper. The convenience of being able to pick up such items quickly, without the hassle of waiting for shipping, is a true blessing. The store staff have consistently gone above and beyond to provide friendly and helpful service, making my shopping experience a pleasant one every time. Not to mention, the prices are competitive, ensuring that I get good value for my money. While my overall experience has been overwhelmingly positive, there was a minor hiccup when I tried to link my nectar card to my purchase. Unfortunately, this feature was not available in the store at that time, resulting in a missed opportunity to accumulate points. It would be fantastic if this could be streamlined in the future for more seamless transactions. Additionally, I must highlight the exceptional quality of the HP paper I purchased from Argos. The only puzzling aspect was the requirement to provide my age to submit a review for a simple item like a box of paper. Nevertheless, the premium quality of the product speaks for itself, surpassing my expectations. Thank you, Argos, for providing a reliable and efficient shopping experience, redefining the way I approach purchasing heavy items. Your local store truly stands out for its convenience and exceptional service!
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