Arlt Reviews

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172 Votes

12 Reviews

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In the Computer Store category

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F _
111 days ago

Discovering Exceptional Customer Service at a Specialty Store

My recent experience with arlt.com left me thoroughly impressed with their exceptional customer service. I initially encountered an issue with a power supply I purchased, as it lacked a SATA wire. However, upon returning to the store, the staff promptly provided me with the necessary component. As I attempted to start my computer, an unexpected setback occurred. Regrettably, the SATA wire provided by the store caused damage to both the SSD and HDD. Despite this unfortunate outcome, I must emphasize the positive aspects of my interactions with the staff. Although my initial encounter with the power supply was disappointing, the attentiveness and responsiveness of the arlt.com team was truly commendable. Despite the unexpected technical hiccup, I wholeheartedly appreciate the efforts made by the store to remedy the situation. In conclusion, while I encountered challenges with my purchase, I remain impressed by the dedication and commitment of the arlt.com team to rectify the situation. This level of customer service is rare to find and deserves recognition. I look forward to future interactions with arlt.com, confident in their commitment to customer satisfaction.
H _
111 days ago

Unforeseen Problems, Disappointing Experience

Upon purchasing a power supply from arlt.com, I encountered unexpected issues. Initially, the power supply lacked a crucial Sata wire. Although the store provided the missing item upon my return, using it resulted in the burning of both the SSD and Hdd in my computer. This experience left me disheartened and unable to recommend this store to others for any purchases.
M _
111 days ago

Restoring Faith in Customer Service: A Redemption Story

Embarking on a journey to find the perfect power supply led me to arlt.com, with high hopes in my heart. However, my initial experience left me disappointed and frustrated. The missing SATA wire in my purchase left me questioning the quality of their service. Returning for resolution, I received a replacement wire, but to my dismay, it caused damage to my SSD and HDD. Despite this rocky start, I was not ready to give up just yet. The real test of a company’s integrity lies in how they handle such setbacks. To my surprise, the team at arlt.com showed true dedication to making things right. Their prompt response, genuine concern, and swift actions in rectifying the situation restored my faith in their customer service. Through open communication and a sincere apology, they not only replaced the damaged components but went above and beyond to ensure my satisfaction. This level of accountability and commitment to customer care speaks volumes about their values as a company. In the end, what could have been a regretful experience turned into a story of redemption. I am grateful for the efforts of the arlt.com team in remedying the situation and proving their dedication to customer satisfaction. Despite the initial hiccups, I now feel confident in recommending arlt.com to others, knowing that they value their customers and are willing to go the extra mile to make things right.
Z Z Faltus
1145 days ago

A Pleasant Experience with ARLT: ASUS RTX 3090 STRIX

I recently had the pleasure of ordering the ASUS RTX 3090 STRIX from arlt.com, and despite a minor hiccup during the payment process, I was thoroughly impressed with the exceptional service I received. Initially, I encountered an issue with the PayPal transaction, which unfortunately resulted in the item being sold out. However, to my surprise, I received an email offering an alternative payment method via money transfer. This proactive solution allowed me to successfully complete the transaction without any hassle. Furthermore, the shipping process was swift and efficient, with no delays or complications. The only minor drawback I encountered was the difficulty in reaching the customer service helpline, as it was consistently busy, requiring multiple attempts to connect. Nevertheless, given the current circumstances, I understand that this may be inevitable. Overall, my experience with ARLT was extremely positive, and I am grateful for their proactive resolution of the payment issue and the seamless shipping process. I highly recommend ARLT to anyone in search of top-notch products and excellent customer service. Thank you for a pleasant experience!
Z Z Faltus
1145 days ago

Exemplary Customer Service at arlt.com – My ASUS RTX 3090 STRIX Journey

From the depths of a failed PayPal transaction emerged a shining example of customer care and dedication at arlt.com. I embarked on a quest to acquire the coveted ASUS RTX 3090 STRIX, only to stumble at the hurdle of payment. The card slipped through my grasp, lost to the void of sold-out oblivion. But lo and behold! A beacon of hope emerged in the form of an email proposing an alternative payment method. Swiftly, I grasped the lifeline, completing the money transfer without a hitch. The gears of shipment whirred to life seamlessly, whisking my prized possession towards me without delay. Yet, a minor tribulation surfaced in the form of a perpetually engaged helpline at ARLT. The repetitive calls echoed into the void, testing my patience. In times of high demand, such as these, perhaps it is a shared trial we must endure. Through the peaks and valleys of this transactional odyssey, one truth remained constant – the unwavering commitment to customer satisfaction at arlt.com. My journey may have been riddled with challenges, but the destination bore the sweet fruit of a pleasant experience. My heartfelt gratitude knows no bounds. Thank you, arlt.com, for going above and beyond to make this ASUS RTX 3090 STRIX dream a reality.
Z Z Faltus
1145 days ago

Exemplary Customer Service and Swift Delivery – ARLT.com Review

Having set my sights on the coveted ASUS RTX 3090 STRIX, I eagerly placed my order on ARLT.com. However, a hiccup arose during the payment process via PayPal, leading to an uncompleted transaction as the graphics card had been snagged by another buyer. Disheartened but hopeful, I was pleasantly surprised to receive an email offering an alternative payment method via bank transfer. Without hesitation, I completed the transaction seamlessly, thanks to the prompt and helpful assistance from the ARLT team. The shipping process was a breeze, devoid of any delays or complications, further solidifying my positive experience with ARLT. Despite encountering some difficulties reaching the customer service hotline due to high call volumes, the overall exceptional service overshadowed this minor inconvenience. In times of high demand, such glitches are understandable, and ARLT's swift resolution made up for any temporary setbacks. In retrospect, my journey with ARLT.com was marked by outstanding customer service, efficient handling of payment issues, and timely delivery of my much-anticipated graphics card. I extend my heartfelt gratitude to the ARLT team for their dedication and commitment to customer satisfaction. Thank you for turning what could have been a frustrating experience into a memorable and rewarding one.
A Alexander Ponomarev
1241 days ago

Unparalleled Service and Speedy Delivery: My Experience with arlt.com

As a tech enthusiast, I eagerly awaited the release of the Ryzen 5600x. When the sales opened, I scoured the internet in search of a reliable retailer offering the processor at AMD's recommended price. Fortunately, my quest led me to arlt.com. The moment I placed my order, I was met with seamless navigation and a user-friendly interface, making the purchasing process a breeze. What truly set arlt.com apart, however, was their unparalleled service. Despite the high demand and influx of orders, my Ryzen 5600x was delivered promptly, surpassing my expectations. This level of efficiency and dedication to customer satisfaction has undoubtedly secured arlt.com as my go-to destination for all things tech. I am thoroughly impressed and immensely satisfied with my experience, and I wholeheartedly recommend arlt.com to fellow tech enthusiasts in search of top-notch service and genuine products. Thank you, arlt.com, for exceeding my expectations and setting a new standard of excellence in online retail.
A Alexander Ponomarev
1241 days ago

From Waitlisted to Delighted: My Unforgettable Experience with arlt.com

I had been eagerly anticipating the release of the Ryzen 5600x processor, just like many tech enthusiasts out there. As soon as it hit the market, I found myself scrambling to secure one for myself. After a futile search on various websites, my hopes were dwindling until I stumbled upon arlt.com. Having read positive reviews about their service, I decided to give it a shot and placed my order. Little did I know that this decision would turn out to be a game-changer for me. Despite the high demand and low stock across the market, arlt.com not only had the Ryzen 5600x available but also at the price recommended by AMD. The moment my order was confirmed, I braced myself for a long wait due to the overwhelming demand. However, to my surprise and delight, the delivery was swift and on time. Opening the package felt like unwrapping a treasure trove for a tech aficionado like me. Thanks to arlt.com, I was able to get my hands on the coveted processor without breaking the bank or compromising on quality. The seamless shopping experience, coupled with the timely delivery, has elevated arlt.com to the top of my list for all future tech purchases. If you're in search of a reliable and customer-centric tech store, look no further than arlt.com. Their dedication to customer satisfaction and competitive pricing make them a standout performer in the tech retail industry.
A Alexander Ponomarev
1241 days ago

Unveiling Pure Satisfaction: My Ryzen 5600x Journey with arlt.com

When I ventured into the realm of upgrading my PC, arlt.com stood out as a beacon of hope. The allure of the Ryzen 5600x beckoned me, and without hesitation, I placed my order during the whirlwind of its initial sales frenzy. To my surprise and delight, the package arrived swiftly, wrapped in promises of power and efficiency. At a time when elusive price recommendations by AMD seemed like a distant dream, arlt.com emerged as a trustworthy ally, offering me not just a product but a piece of technological marvel at the right price. The seamless transaction and prompt delivery only added to the charm of my experience, painting a picture of reliability and customer-centric values. As I unraveled the box containing my Ryzen 5600x, I couldn't help but marvel at the craftsmanship and the untapped potential it held within its sleek design. The performance that followed surpassed all expectations, breathing new life into my digital endeavors and igniting a spark of creativity within me. arlt.com didn't just sell me a product; they presented me with a gateway to endless possibilities and a glimpse into a future where innovation and affordability coexist harmoniously. My Ryzen 5600x isn't just a processor; it's a symbol of trust, quality, and the unparalleled service that arlt.com prides itself on. In a world filled with uncertainties and fleeting promises, arlt.com shines brightly as a beacon of reliability, setting the gold standard for customer satisfaction and technological excellence. My journey with the Ryzen 5600x and arlt.com has been nothing short of transformative, igniting a passion for innovation and a deep-rooted trust in a brand that truly understands and values its customers.
E Ersi
1345 days ago

Patience Pays Off: A Testimonial for Arlt.com

I was eagerly anticipating the arrival of my PC from Arlt.com, and although the delivery took longer than expected, the wait was undeniably worth it. Despite the initial delay, their customer service team went above and beyond to ensure that I received my order promptly and in perfect condition. Upon unboxing my new PC, I was thrilled with the quality of the build and the seamless performance it delivered. The wait may have been longer than anticipated, but the product unquestionably met and exceeded my expectations. I am now able to enjoy the benefits of a top-notch PC, thanks to Arlt.com. In retrospect, the slight delay in delivery was overshadowed by the exceptional product and the outstanding service provided by the Arlt.com team. I am genuinely impressed with their commitment to customer satisfaction, and I would wholeheartedly recommend their products to anyone in search of reliable and high-quality tech solutions. Arlt.com has undoubtedly earned my trust and loyalty, and I look forward to exploring more of their offerings in the future. Thank you, Arlt.com, for an exceptional experience that truly exemplifies the value of patience and quality.
E Ersi
1345 days ago

Exceeding Expectations: A Heartfelt Review for arlt.com

From the moment I placed my order with arlt.com, I was filled with excitement and anticipation for the arrival of my long-awaited PC. However, as the days passed and the estimated delivery window of 4 to 7 days came and went, I found myself growing increasingly anxious. Nine days had elapsed, and still, my eagerly awaited package had not arrived. Despite my mounting disappointment, I maintained hope that my patience would soon be rewarded. I couldn't help but feel disheartened, considering the 4-month wait I had already endured for a new PC. The prospect of an additional delay was truly disheartening. But just as frustration began to set in, a knock on my door interrupted my thoughts. To my absolute delight, it was the delivery I had been eagerly awaiting. As I unboxed my new PC, any lingering frustration melted away, replaced by sheer joy and excitement. While the delivery timeline may have extended beyond my initial expectations, the quality of the product and the exceptional customer service I received from arlt.com ultimately eclipsed any temporary inconvenience. I am now the proud owner of a high-quality PC that perfectly meets my needs, and I couldn't be happier with my purchase. I am genuinely impressed by the product's performance, and I am grateful for the attentive customer service that helped alleviate any concerns during the delivery process. My experience with arlt.com has ultimately left me thoroughly satisfied, and I would not hesitate to recommend their services to anyone in search of top-notch products and unparalleled customer care. Thank you, arlt.com, for exceeding my expectations and providing me with a product that brings immense joy and fulfillment.
E Ersi
1345 days ago

A Promise Delayed: A Customer’s Patience Tested

As a customer eagerly awaiting a new PC from arlt.com, the anticipation quickly turned to frustration. With a promised delivery window of 4 to 7 days stretching to 9 days without any sign of the product, disappointment loomed large. The excitement of finally getting a new PC after a long 4-month wait was overshadowed by the prolonged delivery time. The delay not only tested the customer's patience but also raised concerns about the reliability of the service. Tomorrow marks a crucial deadline – if the delivery doesn't arrive, a single star rating hangs in the balance. This heartfelt testimonial captures the highs and lows of the customer experience, highlighting the impact of unmet expectations on loyalty and satisfaction.

Introduction

Arlt.com is a leading online retailer that specializes in electronics, computer components, and peripherals. With a robust selection of products from top brands, Arlt.com has established itself as a go-to destination for tech enthusiasts. In this editorial review, we will discuss various aspects of Arlt.com, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Wide range of products and brands
  • Competitive pricing
  • Informative product descriptions
  • Responsive and user-friendly website
  • Multiple payment options
  • Efficient customer service
Cons:
  • Limited international shipping
  • Occasional out-of-stock items
  • No loyalty program

User Experience

Arlt.com provides a seamless and intuitive user experience. The website's clean design and well-organized categories enable users to easily navigate and locate their desired products. The search function is efficient, delivering accurate results. The product pages are informative, displaying detailed specifications and customer reviews, helping customers in making informed decisions. The overall loading speed of the website is fast, ensuring a smooth browsing experience.

Pricing and Value for Money

Arlt.com offers competitive pricing across its product range. Prices are often lower compared to brick-and-mortar stores, ensuring value for money. The website frequently features special deals and promotions, allowing customers to save even more. Furthermore, Arlt.com offers regular discounts on selected items, enhancing the overall affordability of its products.

Customer Service

Arlt.com prides itself on providing excellent customer service. The support team is responsive and knowledgeable, promptly addressing customer inquiries and concerns. Customers can reach the support team through various channels, including phone, email, and live chat. The customer service representatives are friendly and strive to ensure customer satisfaction.

Product Quality and Selection

Arlt.com offers a wide range of high-quality products from renowned brands. The website sources products directly from trusted manufacturers and distributors, guaranteeing authenticity and reliability. Customers can find everything from computer components, laptops, gaming peripherals to home electronics. Arlt.com regularly updates its inventory, ensuring customers have access to the latest technological advancements.

Website Usability

Arlt.com boasts a user-friendly website design. The intuitive layout and clear navigation enable customers to quickly find their desired products. The checkout process is streamlined, minimizing any potential friction. The website is optimized for different devices, ensuring a seamless experience whether accessed from a desktop, tablet, or smartphone.

Returns and Exchanges

Arlt.com has a fair and transparent returns and exchanges policy. Customers can request returns within a specified period, subject to the product's condition. The process is straightforward, allowing customers to initiate returns or exchanges through the website or by contacting customer support. Arlt.com promptly processes refunds or replacements once the returned product is received and inspected.

Promotions and Discounts

Arlt.com regularly offers promotions and discounts on various products. Customers can find these deals prominently displayed on the website or through email newsletters. The promotions range from discounted prices on specific items to bundle deals, providing customers with attractive savings opportunities.

Reputation

Arlt.com has built a solid reputation as a reliable online retailer within the tech community. The company's commitment to delivering quality products, competitive pricing, and excellent customer service has garnered positive feedback from customers. Arlt.com has also established partnerships with reputable brands and suppliers, further solidifying its reputation.

Payment Options

Arlt.com offers multiple payment options to cater to a wide range of customer preferences. Customers can securely complete their purchases using credit cards, PayPal, or bank transfers. The website's secure payment gateway ensures the protection of customer information.

Loyalty Programs

Currently, Arlt.com does not have a loyalty program in place. However, the company often rewards returning customers with exclusive discounts and promotions, fostering long-term relationships.

Customer Reviews

The customer reviews section on Arlt.com provides valuable insights into the products and services offered. Customers can share their experiences, helping others in making informed purchasing decisions. Arlt.com values customer feedback and consistently addresses any concerns or issues raised in customer reviews.

Community Involvement

Arlt.com actively engages with the tech community through various channels. The company sponsors tech events, collaborates with influencers, and shares educational content to foster knowledge sharing and community growth. Arlt.com maintains an interactive social media presence, cultivating a supportive and engaged online community.

Shipping and Costs

Arlt.com offers reliable and efficient shipping services domestically. Shipping costs are calculated based on the weight and size of the items, ensuring fair pricing. The website provides estimated delivery times, allowing customers to plan accordingly. However, international shipping is currently limited, and additional charges may apply for such orders. In conclusion, Arlt.com is a reputable online retailer that excels in providing a wide selection of high-quality electronics and computer components at competitive prices. With a user-friendly website, efficient customer service, and a commitment to customer satisfaction, Arlt.com stands out as a trustworthy destination for tech enthusiasts.