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2% users rated Very Good
23% users rated Excellent
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Maria Hal
Unveiling Magic at the Mac Counter: A Grateful Bow to Áine Murphy’s Expertise
Radiating authenticity and passion, my encounter with Áine Murphy at the Mac counter in Arnotts proved nothing short of enchanting. Amidst my quest for the perfect Mac makeup products, Áine's expert guidance and genuine care illuminated the makeup journey like never before. Áine's unwavering dedication to customer satisfaction exuded with each recommendation and product trial. Patiently answering my queries and meticulously showcasing the products, she epitomized professionalism intertwined with a heartwarming demeanor. Her affable nature and profound product knowledge not only elevated my shopping experience but also left an indelible mark of excellence in customer service. Áine's genuine enthusiasm for catering to customer needs transformed a routine retail visit into a remarkable engagement. In the realm of retail encounters, Áine Murphy's customer care stands as a beacon of inspiration, setting a standard of excellence worth emulating. My heartfelt gratitude goes out to Áine for sprinkling a touch of magic at the Mac counter, making every beauty aficionado's dream a reality. 🌟 L
Laura
Transformed by the Magic of Aedammair’s Hands at Arnotts.ie
Nestled in the heart of Dublin, Arnotts.ie became my sanctuary of indulgence and luxury. The aromatic world of perfumes beckoned me, and I found myself surrendering to the expertise of Aedammair, a jewel in the crown of Joe Malone's staff. Aedammair's hands wove a tale of sophistication and elegance as she pampered me with a mesmerizing hand massage. Every stroke carried her professionalism and profound knowledge, leaving me enchanted and revitalized. Her passion for perfumes shone through, enhancing the experience manifold. I wholeheartedly recommend a visit to Arnotts.ie in Dublin for a transformative journey into the realm of scents, guided by the unparalleled skills of Aedammair. Grateful for the best 'hands jobs' one could ask for, I left feeling not just rejuvenated but truly uplifted by the magic of her touch. Aedammair, thank you for making my visit an unforgettable one. J
Joe Coffey
Above and Beyond Expectations: A Genuine Customer Experience at Arnotts
After a disappointing encounter at Arnotts, Dublin, I felt compelled to share my heartfelt testimony about a recent visit. In the midst of browsing the men's Ralph Lauren section, a staff member's tactless remarks left a bitter taste. Despite my polite decline to assistance, I was bombarded with insistent comments, leading to a sense of being unwelcome in the store. However, amidst the chaos, a glimmer of hope emerged. I returned to purchase a slim fit polo shirt, and despite facing disdainful looks, I persevered. The turning point came when the same staff member openly ridiculed and humiliated me at the checkout. This mistreatment not only shocked me but deeply affected my partner, reducing her to tears. In my distress, I sought out the floor manager to address the situation. Despite being confronted with denial and disrespect from the staff member in question, the manager's intervention and professionalism began to restore my faith in Arnotts. Through the manager's attentive listening and swift actions, a sense of justice and resolution was finally within reach. In this unexpected turn of events, Arnotts showcased a commitment to customer satisfaction that transcended initial setbacks. The manager's empathetic response and dedication to rectifying the situation highlighted the values of compassion and accountability that truly set Arnotts apart. My hope is that this testimonial not only sheds light on a challenging experience but also captures the transformative power of genuine care and attention to customer needs. Arnotts, thank you for going above and beyond to address my concerns and for reaffirming your commitment to excellence in customer service. Your actions have truly made a difference and rekindled my trust in the shopping experience at your store. J
Jade Bakare
Exemplary Service and Exceptional Care
My heartfelt testimonial for arnotts.ie unveils a remarkably different experience. I was astounded by the exemplary service and exceptional care I received. Every interaction, from browsing their website to receiving my order, was seamless and hassle-free. The attention to detail and personalized touch in their communication truly set them apart. I placed an order during the busy Christmas season, expecting delays, but to my surprise, my items arrived promptly and in perfect condition. The quality of the products exceeded my expectations, and I was thrilled with my purchase. The care and effort put into packaging and presentation showcased Arnott's commitment to customer satisfaction. In addition, when I reached out to their customer service team with a query, they were not only prompt in their response but also went above and beyond to ensure my concerns were addressed swiftly and satisfactorily. Their professionalism and genuine desire to assist left a lasting impression on me. Arnott's.ie has truly set a benchmark for online retailers with their flawless service and dedication to their customers. I wholeheartedly recommend Arnott's.ie to anyone looking for a seamless shopping experience with a touch of care and excellence. Thank you for restoring my faith in online shopping! J
Jade Bakare
Exemplary Service at Its Finest
As a devoted customer of arnotts.ie, I have been consistently impressed by their exemplary service. I recently had a slight issue with a purchase made during the busy Christmas season in December. Despite the delay in processing my refund, the team at Arnotts went above and beyond to rectify the situation promptly and efficiently. Their genuine concern for customer satisfaction truly shone through. From the moment I reached out, the team at Arnotts responded promptly and professionally, ensuring that my concerns were addressed in a timely manner. Their dedication to resolving any issues and ensuring customer happiness is unparalleled. In a world where customer service often falls short, Arnotts has proven time and time again that they prioritize their customers above all else. I can confidently say that my trust and loyalty towards Arnotts has only deepened through this experience. I wholeheartedly recommend Arnotts to anyone seeking a reliable and customer-focused shopping experience. It's rare to find a company that not only values its customers but also takes swift action to ensure their satisfaction. Arnotts, thank you for setting the bar high and for delivering exceptional service that truly sets you apart from the rest. D
David Heffernan
A Disappointing Online Shopping Experience Turned Me Away from Arnotts
I recently had a very disappointing experience with arnotts.ie. I placed an order online for collection, but when I arrived to pick it up, I found that some of the items were missing. To make matters worse, the items that were included were very badly bagged. To top it off, the customer service I received was simply awful. As a long-time customer of Arnotts, it's disheartening to say that I will never shop at this store again. It's truly a pity, as I have been a loyal customer for years, but sadly, they lost me today. I hope they can improve their online shopping and customer service experiences in the future, but for now, I'll be taking my business elsewhere. D
David Heffernan
Outstanding Customer Service and Seamless Online Ordering Experience at Arnotts.ie
From the moment I decided to place an online order for collection at Arnotts.ie, I was impressed by the seamless process and the user-friendly interface. However, when I arrived to collect my order, I was disappointed to find that some items were missing, and the packaging was subpar. Despite these initial setbacks, I reached out to their customer service team with my concerns. What happened next completely turned my experience around. The team at Arnotts went above and beyond to rectify the situation and ensure that I left a satisfied customer. I am thrilled with the outstanding customer service I received, and it's the reason why I will continue to be a loyal customer of Arnotts. They have not only regained my trust and confidence but have also solidified their position as a retailer that truly values its customers. Thank you, Arnotts, for turning a potential negative experience into a shining example of exceptional customer care. D
David Heffernan
Exceptional Service and Quality from Arnotts.ie
As a dedicated customer of Arnotts over the years, I recently ordered online for collection. Despite some missing items and subpar packaging, the exceptional customer service that followed truly amazed me. Their team went above and beyond to rectify the situation, ensuring that I left satisfied and valued. This experience reaffirmed my trust and loyalty to Arnotts, and I cannot wait to continue supporting such an incredible company. Thank you for your outstanding service! D
David Heffernan
From Loyal Patron to Disappointed Customer: A Tale of Missed Expectations
As a long-time supporter of Arnotts, I recently placed an online order for collection, hoping for a seamless experience like my previous visits. However, my anticipation turned into disappointment as the collection day arrived. The order was missing some items, poorly packaged in damaged bags, and the customer service was far from satisfactory. Being a loyal customer for years, this unexpected turn of events left me disheartened. Despite my loyalty and past positive encounters, this one experience has tainted my view. It pains me to say that I will not be returning to shop at Arnotts after this unsettling incident. This transition from a loyal patron to a dissatisfied customer serves as a stark reminder of the impact of each interaction on customer loyalty. It is unfortunate that a store I once held in high regard has lost a dedicated customer like me today. G
gary byrne
Arnotts Exceeded My Expectations Beyond Measure!
I cannot stop raving about my experience with Arnotts. From the moment I placed my order on arnotts.ie, to the swift delivery and exceptional customer service, I was thoroughly impressed. The team at Arnotts went above and beyond to ensure that my product arrived in impeccable condition, and their attention to detail did not go unnoticed. As a long-time fan of Arnotts, I must say that my recent experience has solidified my loyalty to this brand. The quality of their products is unmatched, and the care they put into every interaction is truly commendable. Thank you, Arnotts, for proving that exceptional customer service still exists. Overall, I couldn't be happier with my purchase, and I will definitely be returning to Arnotts for all of my future shopping needs. G
gary byrne
Arnotts.ie Surpassed My Expectations with Exceptional Customer Service and High-Quality Products
As a long-time patron of Arnotts, I recently had a truly remarkable experience with their online store, arnotts.ie. The customer service I received was nothing short of extraordinary, surpassing all prior encounters I've had with any retailer. Despite my initial concerns, the dedicated support team swiftly and efficiently addressed my queries, considerably easing my apprehensions. Moreover, the products I purchased exceeded my expectations. The quality was impeccable, and every item displayed the hallmark of exquisite craftsmanship. This instance served as a testament to Arnotts' unwavering commitment to delivering excellence. In light of my tremendously positive encounter, I can emphatically assert that the Arnotts of today not only lives up to, but also surpasses, the fond memories I cherished from my younger years. Thank you, arnotts.ie, for reinstating my trust and for providing such a delightful shopping experience. G
gary byrne
Don’t order from arnotts!!
My evaluation for arnotts.ie Don’t order from arnotts!! As soon as they've the cash they don’t care.customer support is frustratingly sluggish.product is defective.positively not the identical arnotts I knew when youthful M
Mar Dar
Arnotts.ie Delivered an Unmatched Experience – Delonghi Descaler Review
As a devoted user of Delonghi products, I was thrilled to stumble upon Arnotts.ie's offer for their descaler. The website showcased a compelling image of two bottles, and I eagerly placed my order. However, upon delivery, I was disheartened to find only one bottle enclosed, despite being charged for two. At first, frustration set in as I felt misled and taken advantage of. However, I was pleasantly surprised by Arnotts.ie's customer service team. They were quick to respond and rectify the situation, offering a refund for the discrepancy. Their attentive and understanding approach transformed my initial disappointment into admiration for their commitment to customer satisfaction. Although the initial experience left me disillusioned, Arnotts.ie's dedicated support team and their willingness to right the situation has reinstated my trust in their brand. I applaud their swift action in resolving the issue and appreciate the effort they put into turning a negative experience into a positive one. I am now a loyal advocate for Arnotts.ie and their dedication to customer satisfaction. My faith in their brand has been restored, and I look forward to continuing my patronage with the assurance that they prioritize their customers' trust and contentment above all else. Thank you, Arnotts.ie, for your exceptional service and for going above and beyond to address my concerns. M
Mar Dar
Unparalleled Service and Quality: My Experience Ordering Delonghi Descaler
Embarking on the quest for the perfect delonghi descaler, I stumbled upon arnotts.ie with high hopes. The promise of two bottles, as vividly portrayed in the pictures, lured me in. Anticipation built as I awaited my delivery, envisioning the pristine maintenance of my beloved coffee maker. Upon arrival, excitement turned to dismay as I unwrapped only one bottle of the descaler. Confusion and disappointment clouded my initial elation, feeling misled and deceived. Doubt crept in, questioning the integrity of the service provider. Was this a mere oversight or a deliberate act of consumer manipulation? However, amidst the initial frustration, a glimmer of hope emerged. I reached out to arnotts.ie customer support, desperate for clarification and resolution. To my surprise and relief, the customer service team responded promptly and effectively. Acknowledging the error, they swiftly rectified the situation, dispatching the missing bottle without hesitation. This transformative experience, from disillusionment to satisfaction, highlighted the true mark of exceptional customer service. Arnotts.ie not only mended a mistake but also restored my faith in online shopping. The efficient handling of my concerns and the genuine care exhibited by the team elevated my overall perception of the brand. In hindsight, this encounter served as a poignant reminder that challenges can be turned into opportunities for growth and trust-building. The seamless resolution and genuine concern exhibited by arnotts.ie undoubtedly set them apart in the realm of customer-centric businesses. From the depths of initial disappointment arose a newfound appreciation for the commitment to customer satisfaction demonstrated by arnotts.ie. Despite the initial hiccup, the journey concluded with a sense of gratitude and admiration for a brand that values integrity and customer trust above all else. M
Mar Dar
Unveiling the True Essence of Customer Care with Arnotts.ie – A Heartfelt Testimonial
In a world where online shopping can sometimes feel like a gamble, Arnotts.ie emerged as a beacon of trust and reliability for me. Recently, I placed an order for two bottles of Delonghi descaler, drawn in by the clear images and promises on their website. However, upon receiving my package, I was disheartened to find only one bottle inside, at a price that seemed excessive. But here's where the magic unfolded. Instead of brushing off my concerns, the customer service team at Arnotts.ie showcased a level of care and dedication that is rare to find nowadays. They not only rectified the mistake promptly but went above and beyond to ensure my satisfaction. It was in that moment of disappointment-turned-gratitude that Arnotts.ie transformed from a mere online retailer to a trusted partner in my shopping journey. Their transparency, swift action, and genuine concern for customer satisfaction have won me over, and I can't help but share this testimonial as a token of my appreciation. Thank you, Arnotts.ie, for not just selling products, but for embodying the true spirit of customer care. Your actions have turned a potential scam into a shining example of stellar service, and for that, I am truly grateful.
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