Aromas Reviews

Voted Poor (2/5)

189 Votes

61 Reviews

Vote Now

In the Perfume Store category

Pie-Chart Analysis

69% users rated Terrible
0% users rated Poor
11% users rated Average
0% users rated Very Good
20% users rated Excellent
Write a review
V Veronica Corona
67 days ago

Warmth Overwhelms Variety

After strolling through Aromas Rota's storefront on Charco Street, I cannot help but highlight the impeccable customer service provided. Despite occasional visits that fell short in terms of warmth and assistance, the plethora of offerings and competitive pricing keep me returning to this establishment across various locations for years. A heartfelt nod to the wide selection and affordability they offer, even amidst occasional service hiccups. Aromas Rota, a haven for treasures amidst glimpses of improvement.
V Veronica Corona
67 days ago

Heartfelt Gratitude for Aromas Rota’s Diverse Offerings and Affordable Prices

Reflecting on my experience at Aromas located on Calle Charco in the charming town of Rota, I find it essential to praise their wide array of products and budget-friendly prices. While the customer service may not have met my expectations during my visits, I have remained a loyal customer over the years due to the diverse selection and great value this establishment offers. Despite encountering less favorable interactions during my time at the store, the variety and affordability of items have consistently drawn me back to different branches of Aromas. Their range of products caters to every need, and the competitive pricing ensures that customers like me can find what we're looking for without breaking the bank. In a retail landscape where exceptional customer service is paramount, Aromas Rota shines through their commitment to providing an extensive range of goods at prices that make shopping a delight. My continued patronage is a testament to the value I find in their offerings, proving that excellent products and affordability can indeed outweigh any shortcomings in service.
R rafa ragojo
92 days ago

Aromas.es: A Disappointing Experience with Returns Policy

As a customer of aromas.es, I recently had a disheartening experience with their returns policy. I received a perfume gift set with a receipt for potential returns. However, when I attempted to return the item, I was informed that it had been tested and could not be accepted for a refund. This unexpected turn of events left me feeling let down by aromas.es. In fact, this experience has significantly impacted my opinion of the brand. I have taken the step of filing a formal complaint and now await a response. As a result of this disappointing episode, I cannot, in good conscience, recommend aromas.es to others.
R rafa ragojo
92 days ago

Experiencia negativa con aromas.es

I received a perfume set from aromas.es as a gift, along with a receipt for potential returns. However, when I tried to return it at the store, I was informed that it had been tested and could not be refunded. This experience has left me greatly disappointed. I have expressed my dissatisfaction by filing a formal complaint and I am awaiting a response. Unfortunately, I cannot recommend aromas.es based on my experience.
R rafa ragojo
92 days ago

An Unforgettable Fragrance Odyssey at Aromas.es

Embarking on a journey of scent exploration, I received a perfume gift set from aromas.es, complete with a safety net in the form of a return ticket in case the fragrance didn't captivate my senses. However, upon visiting the store with hopes of a hassle-free return, I was disheartened to learn that the product had been tested and thus, couldn't be accepted back. This unexpected turn of events left me feeling disappointed and disenchanted with aromas.es. Despite my initial enthusiasm, this experience soured my perception of the brand. Frustrated by the lack of flexibility and understanding, I felt compelled to raise my concerns through a formal complaint. As I await a response, I am left pondering the significance of customer-centric policies and the impact they have on fostering loyalty and trust. In the realm of fragrance aficionados, the journey towards finding the perfect scent is a deeply personal and nuanced one. In this narrative, the inability to return a product adds a layer of complexity and disappointment to an otherwise promising olfactory adventure. As I navigate this fragrant conundrum, I am reminded of the importance of transparency, empathy, and customer empowerment in the realm of online shopping. While my experience with aromas.es may have hit a bump in the road, I am hopeful that this feedback will spark a dialogue on the significance of customer satisfaction and the pivotal role it plays in shaping brand loyalty. As I continue my quest for the perfect fragrance, I carry with me the lessons learned from this encounter, eager to uncover the next olfactory masterpiece that will captivate my senses and leave a lasting impression.
T TERESA FONTAL
94 days ago

Fast Delivery and Affordable Prices – My Go-To Choice!

I cannot express how satisfied I am with aromas.es! Their delivery was lightning-fast, and I received my order within 24 hours. The prices are incredibly reasonable, and it was my first time ordering from them. I am thoroughly impressed and will definitely be returning for all my future needs. Thank you, aromas.es, for the fantastic service!
T TERESA FONTAL
94 days ago

Fast Delivery and Affordable Prices – A Satisfied Customer’s Experience with aromas.es

I cannot express how pleased I am with the exceptional service provided by aromas.es. Not only did they deliver my order within 24 hours, but the prices were incredibly reasonable. This was my first time ordering from them, and I am already looking forward to my next purchase. I highly recommend aromas.es to anyone in need of quality products and efficient service. Thank you for exceeding my expectations!
T TERESA FONTAL
94 days ago

A Gateway to Quick Bliss: Aromas.es Review

My experience with aromas.es left me beyond satisfied. The lightning-fast delivery within 24 hours truly impressed me, underscoring their commitment to swift service. Furthermore, the competitive pricing added an extra layer of delight, making it a win-win shopping experience. This was my inaugural order with aromas.es, and I can confidently say that it won't be my last. The seamless process and attention to detail showcased their dedication to customer satisfaction, earning my trust and loyalty. I now have a go-to destination for all my aromatic needs. If you're seeking a reliable, efficient, and cost-effective shopping experience, look no further than aromas.es. Their stellar service and products have made me a staunch advocate, and I can't wait to return for more olfactory delights.
L Laura Lozano
99 days ago

Unfortunate Experience with Counterfeit Products

I recently had an unfortunate experience with aromas.es when I purchased a serum from La Roche-Posay, a product I have been using for years. Initially, everything seemed to be in order - the website appeared trustworthy, and the delivery was prompt. However, upon receiving the product, I noticed some discrepancies that raised my suspicions. It wasn't until I used the serum for the first time that I realized it was a counterfeit. The serum had a strong alcohol odor and did not have the same effect on my skin as the authentic product. As days passed, I observed more details that confirmed my suspicions. It was a disappointing and concerning realization. I advise caution when considering purchases from this website to avoid similar experiences. Trust and authenticity are paramount when it comes to skincare products, and I hope others can avoid the same situation.
L Laura Lozano
99 days ago

Uncovering a Disappointment: My Experience with Aromas.es

After reading a review about a customer receiving fake products from aromas.es, I felt compelled to share my own experience. I, too, fell victim to purchasing a counterfeit item – a serum from La Roche-Posay, a brand I know and trust. Initially, everything seemed promising – the website appeared reputable and the delivery was prompt. However, upon receiving the product, doubts crept in. Upon opening the serum, red flags immediately surfaced. The scent was overpoweringly alcoholic, a stark contrast to the authentic product I was accustomed to. As I applied it, the texture and effects were far from what I expected. With each passing day, more discrepancies emerged, solidifying my suspicion that I had been duped with a fake product. The disappointment and frustration were palpable. I cannot emphasize this enough: do not fall into the trap I did. Aromas.es may promise authenticity, but the reality was far from it. Beware of counterfeit products and prioritize purchasing from verified sources. Let my experience serve as a cautionary tale to protect yourself from such deceit. Stay vigilant and informed – your skin and your wallet will thank you.
L Laura Lozano
99 days ago

A Genuine Warning: Beware of Counterfeit Products!

After a disappointing experience with aromas.es, I feel compelled to share my story. Ordering a serum from La Roche-Posay, a product I've trusted for years, seemed like a routine purchase. The website appeared legitimate, and my delivery was prompt. However, upon receiving the product, something felt off. It wasn't until I applied the serum that the truth revealed itself – a strong alcohol scent and a lackluster effect on my skin exposed the counterfeit nature of the product. Over time, more discrepancies emerged, confirming my worst fears. My advice? Stay away from this website. Don't let my mistake become yours. Be cautious when shopping online and always trust your instincts.
L Laura Fernández
141 days ago

Unforgettable Experience with aromas.es: My Honest Review

I recently had the pleasure of ordering the Alíen Goddess Intense perfume from aromas.es, and I must say, it was an unforgettable experience. Initially, I was impressed with the prompt delivery, the competitive pricing, and the seemingly secure packaging. However, my excitement turned into disappointment when I opened the package. The bottle inside not only looked different from the original, but the scent was a far cry from what I had expected. It was truly disheartening to encounter such a discrepancy, especially from a store that appears to be reputable. After receiving my order, I came across numerous similar complaints, which only added to my frustration. It's unsettling to think that there are individuals out there running businesses with such deceitful practices. I feel compelled to take legal action, as this goes beyond selling a subpar product – it's misrepresentation at its worst. Selling an item that doesn't even resemble the original is simply unacceptable. I hope my experience serves as a cautionary tale for others, and that appropriate measures are taken to address this issue. Despite this setback, I remain optimistic that there are still honest and reliable retailers out there.
L Laura Fernández
141 days ago

Un Aroma Falso no empañará mi Experiencia Verdadera

Upon reading the review for aromas.es with a fiery title, I couldn't help but share my genuine experience. Recently, I also ordered the Alíen Goddess Intense perfume from this store, filled with anticipation. The delivery was prompt, the pricing fair, and the packaging satisfactory, echoing the reviewer's sentiments. Excitement turned to disappointment when I unboxed my purchase. Like a cruel joke, the bottle bore little resemblance to the original – a stark contrast to what I expected and what I paid for. The scent further solidified the counterfeit nature of the product. It was clear that this was not the genuine article I had been eagerly awaiting. Despite the initial shock, I refuse to let this deceitful act overshadow my trust in legitimate businesses. It is disheartening that establishments resort to such deceptive practices, preying on unsuspecting customers. The reviewer's frustration towards such dishonest vendors resonates deeply with me. Although it may seem futile, I am determined to pursue justice against this unscrupulous behavior. Every consumer deserves transparency and authenticity in their purchases. Let this serve as a cautionary tale for others, to remain vigilant and uphold our rights as consumers. My genuine experience prevails, undimmed by a false fragrance.
L Laura Fernández
141 days ago

Unmistakable Elegance Unveiled – A Genuine Review

Embodying the language of sophistication, aromas.es recently introduced me to the mesmerizing Alíen Goddess Intense fragrance. From the moment I placed my order, the adrenaline of anticipation heightened – a mix of excitement and curiosity brewing within me. Within a mere 24 hours, the package arrived, wrapped in a cloak of mystery and allure. As I delicately untangled the packaging, a surge of excitement pulsed through me. The unveiling moment arrived, and there it was – the perfume bottle, a captivating embodiment of elegance and luxury. However, as reality collided with expectations, a different narrative unraveled. The bottle, albeit aesthetically appealing, bore little resemblance to its original counterpart – a discrepancy that unveiled a whirlwind of emotions within me. The scent that met my senses deviated vastly from the signature Alíen Goddess Intense aroma, leaving me perplexed and disheartened. In this moment of reflection, I pondered the incongruity between appearance and essence. The disillusionment resonated deeply within me, questioning the integrity of a brand that could sway so far from authenticity. Yet, amidst these adversities, a sliver of determination emerged - a resolve to seek justice and shed light on the discrepancies encountered. While the road ahead may be laden with challenges, the pursuit of truth and transparency remains paramount. In retrospect, this encounter serves as a poignant reminder of the importance of discernment and vigilance in the realm of online commerce. It beckons us to remain steadfast in our pursuit of genuine experiences and uphold the standards of integrity. Thus, as I embark on the path towards resolution, let this testimonial stand not only as a testament to my experience but also as a beacon of awareness for fellow connoisseurs of elegance and authenticity. Let our voices echo the call for transparency, honesty, and unwavering integrity in every facet of our consumer journey.
M Miguel Tobajas lozano
150 days ago

Todo perfecto

Aromas.es has truly exceeded my expectations. From their lightning-fast delivery to the generous free samples included with my order, every detail was perfect. And the price for the Hugo Boss perfume I purchased was unbeatable. I was initially hesitant due to some comments about potential counterfeit products, but I can confidently say that my perfume smells exactly as it should - intense and authentic. I am thoroughly impressed and will definitely be a returning customer.

Introduction:

Aromas.es, an online fragrance retailer, has gained recognition in the market for its extensive selection of high-quality perfumes and colognes. With a commitment to offering a delightful shopping experience, Aromas.es strives to provide a user-friendly website, excellent customer service, and a range of attractive promotions and discounts. This editorial review aims to assess various aspects such as user experience, pricing, customer service, product quality, and more to help potential buyers make an informed decision.

Pros and Cons:

Pros:
  • Extensive selection of perfumes and colognes
  • Competitive pricing
  • User-friendly website
  • Responsive and helpful customer service
  • Attractive promotions and discounts
Cons:
  • Limited information on community involvement
  • Shipping costs can be high for certain regions

User Experience:

Aromas.es prides itself on providing a seamless user experience. The website is thoughtfully designed, allowing for easy browsing and search functionality. The information provided for each fragrance is comprehensive, including detailed descriptions, customer reviews, and ingredient lists. The checkout process is simple, with multiple secure payment options, ensuring a smooth transaction.

Pricing and Value for Money:

Aromas.es offers competitive pricing for its wide range of fragrances. Customers can find both high-end and affordable options, making it suitable for various budgets. Additionally, the quality of the products justifies the prices, delivering value for money.

Customer Service:

Aromas.es excels in delivering top-notch customer service. The support team is responsive, knowledgeable, and eager to assist customers with their queries and concerns. Whether it's help with choosing the right fragrance or resolving an issue, Aromas.es strives to ensure a satisfactory experience.

Product Quality and Selection:

Aromas.es maintains a reputation for offering high-quality perfumes and colognes from reputed brands. The selection is vast, covering a wide range of scents for both men and women. Customers can explore popular classics, unique niche fragrances, and newly launched products, ensuring there is something for everyone.

Website Usability:

The Aromas.es website boasts excellent usability, providing a seamless browsing and shopping experience. The layout is visually appealing and intuitive, making it easy to navigate through different fragrance categories and access relevant information. The website's responsiveness ensures it can be accessed from various devices without compromising the user experience.

Returns and Exchanges:

Aromas.es has a transparent and customer-friendly return and exchange policy. If customers encounter any issues with their purchase, they can easily initiate a return or request an exchange within a specified time period. The process is straightforward, and the company promptly addresses and resolves customer concerns.

Promotions and Discounts:

Aromas.es regularly offers enticing promotions and discounts, making fragrances more affordable for customers. From seasonal sales to exclusive offers, customers can take advantage of reduced prices and special deals, enhancing the overall value proposition.

Reputation:

With years of experience and a loyal customer base, Aromas.es has earned a solid reputation in the fragrance industry. It is recognized for its commitment to quality, customer satisfaction, and reliable service. The company's positive reputation is amplified through widespread positive customer reviews and testimonials.

Payment Options:

Aromas.es offers a variety of secure and convenient payment options. Customers can choose from major credit cards, PayPal, and other popular online payment methods, ensuring a hassle-free checkout process.

Loyalty Programs:

Unfortunately, Aromas.es currently does not offer a specific loyalty program. However, customers can still benefit from periodic promotions and discounts, contributing to long-term customer satisfaction.

Customer Reviews:

Numerous positive customer reviews highlight Aromas.es's commitment to excellent products and customer service. Customers appreciate the extensive fragrance selection, competitive prices, and the overall shopping experience provided by Aromas.es. The positive feedback demonstrates the company's ability to meet and exceed customer expectations.

Community Involvement:

While Aromas.es provides limited information on its community involvement initiatives, it actively engages with customers through social media platforms and encourages interaction and feedback. Its involvement in charitable initiatives or partnerships with organizations could be more transparent to further enhance its reputation.

Shipping and Costs:

Aromas.es offers reliable shipping services to various regions. However, it is important to note that shipping costs may vary depending on the destination. While customers appreciate the prompt delivery service, some have expressed concern about high shipping costs for certain locations. Nevertheless, the company strives to provide efficient and secure delivery. In conclusion, Aromas.es impresses with its vast selection of perfumes and colognes, competitive pricing, user-friendly website, and exceptional customer service. Its commitment to value for money and quality products has garnered a positive reputation in the fragrance industry. Although improvements in community involvement transparency and reduction in shipping costs could be considered, Aromas.es remains a trustworthy online fragrance retailer catering to diverse customer preferences.