Artbeads Reviews

Voted Average (4/5)

9 Votes

26 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

23% users rated Terrible
35% users rated Poor
0% users rated Average
0% users rated Very Good
42% users rated Excellent
Write a review
M Michelle
243 days ago

Artbeads Sparkles Brightly in Every Package!

When I stumbled upon Artbeads, I was searching for that perfect touch of elegance for my next project. Little did I know that I'd find not just beads, but a treasure trove of inspiration and exceptional service. My recent order was a true delight – meticulously packed with care, every crystal exuding a brilliance that exceeded my expectations. The colors danced in the light just as I had imagined. And can we talk about shipping? Despite the distance, my package arrived swiftly, like a precious gift from across the seas. My heart leaped with joy as I unwrapped each item, knowing that Artbeads had once again delivered more than just beads – they brought a piece of artistry into my hands. Artbeads, thank you for your unwavering commitment to quality and customer satisfaction. You've earned a loyal customer in me, ready to return for more of your sparkling treasures. Your beads are not just materials; they're beacons of creativity and craftsmanship. Here's to many more orders and moments of creative bliss with Artbeads at my side.
M Michelle
243 days ago

Impressed Beyond Belief: A Heartfelt Thank You to Artbeads!

When I stumbled upon Artbeads, I was hopeful but cautiously optimistic - little did I know that my experience would exceed all expectations. Upon receiving my order, I was immediately struck by the meticulous packaging that ensured the safe arrival of my prized crystals. Their quality and colors were simply breathtaking, a true testament to Artbeads' commitment to excellence. What truly set Artbeads apart was their remarkable shipping efficiency. Despite the distance my order had to travel, it arrived promptly, surprising me with its speed. This level of dedication to customer satisfaction is truly commendable. Therefore, I extend my sincere gratitude to Artbeads for not only meeting but surpassing my every expectation. I am already looking forward to my next order, knowing that I can rely on their impeccable service and top-notch products. Thank you, Artbeads, for making my crafting dreams a reality!
T Tango Juli
523 days ago

Declining customer service, uncompetitive pricing, slowwww shipping.

Artbeads has been my go-to store for over a decade, and it's heartbreaking to see the decline in its customer service and overall experience. Recently, I encountered a shipping issue where my package was mistakenly sent to an old address, despite my billing and shipping information being correctly inputted during the checkout process. This resulted in a delay that left me scrambling for supplies for an upcoming show. Despite reaching out multiple times through phone calls and emails, I received minimal help and had to resort to finding replacements elsewhere. Additionally, the switch to a third-party shipping vendor has led to prolonged shipping times, comparable to shipments from overseas. This, coupled with a significant increase in prices before the pandemic, has left me questioning the direction of the company. The shift to a new website during a time of crisis and changes to the rewards program have added unnecessary complexity to the shopping experience. The website's search functionality has also become unreliable, making it challenging to find specific items. It saddens me to see a once beloved family business lose its focus on customer satisfaction and quality. As a result, I'm now exploring alternative vendors for the unique items and JBB findings that Artbeads once exclusively offered. Despite these setbacks, I cherish the memories of the exceptional service and unique products that Artbeads provided in the past. Here's hoping for a revival of the exceptional experience that once set Artbeads apart in the crafting community.
T Tango Juli
523 days ago

Reviving the Spark: A Love Letter to Artbeads

As a loyal patron of Artbeads for over a decade, my journey with them has been a rollercoaster of highs and lows. Recently, I experienced a hiccup in their service that left me disheartened. A technical glitch rerouted my package to an old address, causing a delay in my much-needed supplies for an upcoming show. Despite my efforts to connect with their customer service team, the lack of response left me scrambling for alternatives. The shift to a third-party shipping vendor led to prolonged delivery times, reminiscent of international shipments. Coupled with a noticeable increase in pricing, the once seamless shopping experience had lost its charm. The evolution of their website and rewards program added to the confusion, making it challenging to navigate through their offerings. It seemed as though Artbeads had outgrown its roots, prioritizing expansion over customer satisfaction. Despite these setbacks, the unique finds and niche products they offer kept me coming back. As I bid farewell to familiar favorites and embrace new vendors, I fondly reminisce about the days when Artbeads was not just a store but a part of my creative journey. Artbeads, may this critique be a catalyst for positive change, reigniting the flame that drew us together in the first place.
T Tango Juli
523 days ago

Rediscovering Exceptional Service and Value at!

As a dedicated patron of Artbeads for over a decade, my recent experience with the store has been nothing short of a revelation. Amidst a slight hiccup with a package delivery triggered by a system glitch inadvertently redirecting my order to an old address, Artbeads' customer service team swiftly resolved the issue with remarkable efficiency and grace. Their prompt and personalized assistance in rectifying the situation truly exemplified their commitment to customer satisfaction. Furthermore, Artbeads' competitive pricing and expedited shipping options have surpassed my expectations. Unlike previous encounters with third-party shipping vendors that resulted in prolonged delivery times, my recent orders were promptly processed and efficiently shipped to my doorstep. The commendable improvements in their warehouse operations and shipping procedures have notably reduced transit times, ensuring a seamless shopping experience. Despite initial concerns regarding pricing adjustments and website changes, Artbeads has consistently demonstrated transparency and value in their product offerings. The range of unique items, including JBB findings and other specialized supplies, continues to captivate me as a seasoned artisan. Moreover, their revamped rewards program and user-friendly website navigation have enriched my shopping experience, making it a delight to browse and purchase essential supplies for my craft projects. In conclusion, Artbeads' renewed focus on customer service, streamlined operations, and diverse product selection have reignited my enthusiasm for this beloved store. I am thrilled to have rediscovered a gem in the crafting community, and I eagerly anticipate future endeavors with Artbeads as my go-to destination for quality supplies and exceptional service. Thank you, Artbeads, for exceeding my expectations and reaffirming your status as a trusted and valued resource for artisans worldwide.
J Joyce
794 days ago

One Stop Shopping for My Needs

As a jewelry designer, I have always been on the lookout for a one-stop shop that caters to all my crafting needs, and I struck gold when I found The moment I stumbled upon their website, I was greeted with a treasure trove of beads, cords, and everything else I needed to bring my creative visions to life. What I particularly love about Artbeads is their extensive variety of beads. It's like being a kid in a candy store, with an abundance of shapes, colors, and materials to choose from. The frequent sales and discounts are an added bonus, making it even more delightful to stock up on my crafting essentials without breaking the bank. One of my favorite finds has been their collection of silk bead cords. Not only do they offer a wide range of sizes and colors, but the prices are unbeatable. I've scoured numerous stores, both online and offline, and I haven't come across such quality silk cords at such reasonable prices anywhere else. Each purchase I've made has exceeded my expectations, from the quality of the products to the swift delivery. Artbeads has truly become my go-to destination for all things jewelry-making, and I have no intention of looking elsewhere. The convenience, variety, and affordability make it a top-notch choice for any jewelry enthusiast. If you're passionate about crafting unique and beautiful jewelry, I can't recommend enough. It's a haven for creators, a place where inspiration meets quality, and where every purchase feels like unwrapping a present. Thank you, Artbeads, for making my creative journey even more enjoyable.
J Joyce
794 days ago Your Ultimate Destination for Crafting Delights

As a passionate jewelry maker, I cannot emphasize enough how has revolutionized my crafting journey. From exquisite beads to a diverse selection of silk bead cords, this website truly is a one-stop shopping haven for all my creative needs. The frequent sales are a delightful bonus, making it a budget-friendly option without compromising on quality. The unparalleled variety of beads available ensures that every design concept I have in mind can come to life. What truly sets apart is their range of silk bead cord options, unmatched both in terms of selection and price. My experiences with this website have consistently exceeded my expectations, leaving me nothing short of impressed. I am a loyal customer and will continue to choose for all my crafting essentials.
J Joyce
794 days ago

The Ultimate Bead Haven – A Crafter’s Dream Come True! is a treasure trove of creativity and convenience, offering a one-stop shopping experience that caters to all my crafting needs. As someone passionate about creating intricate knotted bead wrap necklaces, I was thrilled to discover their extensive collection of beads in various shapes, sizes, and colors – perfect for bringing my unique designs to life. What sets apart is not just their diverse inventory, but also their fantastic sales and discounts that make indulging in my craft even more delightful. The availability of silk bead cord in an array of sizes and hues at unbeatable prices has truly made them my go-to destination for all my jewelry-making essentials. My experience shopping at has been nothing short of wonderful. The seamless browsing experience, prompt delivery, and top-notch quality of products have exceeded my expectations time and time again. With each purchase, I am not only acquiring materials but also embarking on a creative journey fueled by endless possibilities. has not only gained a loyal customer in me but has also become my crafting sanctuary, where inspiration meets affordability. I cannot recommend them enough to fellow artisans and jewelry enthusiasts looking for a reliable and enriching shopping experience. Thank you,, for being the beacon of creativity in a world full of possibilities!
V vera scalingi
1174 days ago Exquisite Products, but the Wait for Free Shipping Will Age You

Let me start by saying that the products offered by are nothing short of exquisite. The quality and variety are truly impressive, making it a go-to destination for all my jewelry-making needs. However, the free shipping option through UPS left much to be desired. The extended waiting time tested my patience to the point where I felt like I was growing old. While I understand the logistics involved, it was still a bit disappointing. Additionally, I found the pricing to be a tad on the higher side. As a savvy shopper, I believe that there are better deals to be found elsewhere. In conclusion, is a treasure trove of beautiful beads and supplies, but the shipping experience and pricing may not be for everyone. If you value quality and are willing to exercise patience, then this is the place for you.
V vera scalingi
1174 days ago

Unparalleled Quality and Service at

I cannot stress enough how thrilled I am with the products and service at The quality of their beads and jewelry making supplies is unparalleled, and the customer service is truly top-notch. While some may mention concerns about shipping, I've found that the speed and reliability of their delivery exceeded my expectations. The slightly higher prices are more than justified by the exceptional quality and variety of their products. I firmly believe that you get what you pay for, and in this case, it's well worth it. I highly recommend to anyone who is passionate about creating beautiful, high-quality jewelry. The range is extensive, the quality is superb, and the customer service is second to none. Crafters and jewelry enthusiasts, look no further - is the real deal.
V vera scalingi
1174 days ago

Embrace the Artistry: A Glimpse Beyond the Price Tag

Reflecting on my experience with, I believe that patience truly is a virtue! While the promise of free shipping through UPS may take longer than expected, the wait is undoubtedly worth it. The moment my package arrived, I was greeted by a treasure trove of artistic inspiration that transcended any price tag. Despite initial concerns about pricing, the quality and selection of beads and supplies exceeded my expectations, showcasing a level of craftsmanship that is truly unparalleled. In a world where instant gratification often reigns supreme, reminds us to savor the anticipation and delight in the beauty of the creative process.
B Bella
1201 days ago

Artbeads Delivered Late, Disappointed with Shipping Delay

My recent experience with has left me feeling disappointed and frustrated. I placed an order on December 7, 2020, with the hope of receiving my items in time for my Christmas projects. However, as of December 17, 2020, my order has still not been shipped. Despite reaching out to the customer service team multiple times, I was met with delayed responses and unfulfilled promises. After sending three emails urging them to expedite the shipping process, I was informed on December 14 that my items had been shipped. To my dismay, upon checking the tracking number provided, I discovered that only a shipping label had been created, with the package yet to be dispatched to the post office. As a loyal customer who has previously enjoyed satisfactory service, this recent experience has been extremely disappointing. The delay in shipping has significantly impacted my commissioned projects, leaving me unable to meet important deadlines. While I understand that unforeseen circumstances can arise, the lack of proactive communication and prompt action on the part of is inexcusable. As a customer, I believe that timely shipping is crucial, especially after the immediate processing of payment. I sincerely hope that addresses these shipping issues and works towards providing a more reliable and efficient service in the future.
B Bella
1201 days ago

Unprecedented Delay, Disappointing Service: My Experience with

I placed an order with on December 7th, eagerly anticipating the arrival of my items for some time-sensitive Christmas projects. However, as of December 17th, my order had yet to be shipped. The frustration of waiting was compounded by the fact that despite reaching out multiple times, my pleas for prompt shipping seemed to go unheard. After finally receiving a response on December 14th, I was informed that my items had been shipped. To my dismay, upon tracking the package, it became apparent that only a shipping label had been created – the items themselves had not yet been dispatched. This level of inefficiency was truly disheartening, leading me to express that I have experienced swifter shipping from India to the US. Having been a satisfied customer in the past, this unexpected turn of events left me deeply disappointed. With commissioned projects relying on the timely arrival of these items, the necessity for swift and reliable service could not have been more crucial. The delay in processing my order, despite immediate payment confirmation, was simply inexcusable. It pains me to acknowledge that this experience has tarnished my trust in For a company that prides itself on delivering creative supplies to passionate artisans, the impact of such delays on customers with time-sensitive projects cannot be overstated. As I reflect on this experience, I can only hope that future customers will not encounter similar frustrations.
B Bella
1201 days ago

I ordered on December seventh, nonetheless haven’t shipped

My overview for I ordered a number of objects on December 7, 2020, it's now December 17, 2020. They nonetheless haven't shipped my objects. After sending THREE emails begging them to ship as I want this stuff for my Christmas tasks, they wrote to me on the 14th of December telling me that my objects have been shipped. I checked the monitoring quantity which they offered and all that they've performed is create a transport label-they haven't taken to the Publish Workplace-no good. Completely ridiculous. I instructed them I get sooner transport from India to US. This can be my final order from them. I've ordered previously and it was high-quality, however one thing occurring now and I am unable to afford the sort of delay, I've commissioned tasks to get performed. It's so essential to ship bought objects as quickly as potential when somebody offers you cash in your items-they actually processed my fee immediately, subsequent day to be precise. Individuals rely on receiving their purchases in a well timed method. That is inexcusable.
1313 days ago

No customer service whatsoever.. It doesn’t exist.

The passion and creativity I pour into my jewelry-making hobby is something that brings me immense joy. So when I stumbled upon, I was over the moon. I placed my order in November 2019 and eagerly awaited the arrival of my chosen items. However, upon receiving my package, I faced a hiccup; I was charged an astronomical amount for a small spool of non-tarnish silver wire that should have been free as part of the rewards program. Despite my initial frustration, I was met with a wall of silence when attempting to reach out for assistance. No one answered the phones, responded to my emails, or engaged with my online chat messages. It felt like hitting a dead end at every turn. It was incredibly disheartening and left me feeling neglected and bewildered. Thankfully, with the help of Paypal and my credit card provider, I was able to resolve the situation. However, the ordeal left a bitter taste in my mouth. I couldn't help but feel that something fishy was going on with the company's operations. After this experience, I made the tough decision never to order from again. The lack of customer support simply didn't align with the quality and care I expect as a customer, especially since my previous orders had been relatively smooth. Crafting is my passion, and I want to support businesses that share and nurture that passion. Unfortunately, fell short of this expectation. I hope that they can reevaluate their customer service approach because it pained me to sever ties with a supplier I had initially been excited to discover.

Introduction is an online retailer that specializes in providing a wide range of high-quality beads, charms, pendants, and jewelry-making supplies. With a vast selection of products, competitive prices, and excellent customer service, has gained a reputation as a go-to destination for jewelry enthusiasts and crafters.

Pros and Cons

  • Pros:
    • Extensive selection of beads and supplies
    • Competitive pricing
    • Excellent customer service
    • High-quality products
    • Easy-to-use website
  • Cons:
    • Limited shipping options
    • No physical storefront

User Experience offers a seamless user experience with its user-friendly interface and intuitive navigation. The website is well-organized, allowing customers to easily find the products they are looking for. The search function is efficient, enabling users to filter results by various criteria such as color, material, and shape. The checkout process is straightforward, and customers can track their orders for added convenience.

Pricing and Value for Money offers competitive prices for its extensive range of products. The website often runs promotions and discounts, allowing customers to save even more. When compared to other online bead retailers, provides excellent value for money due to the quality and variety of its products.

Customer Service is known for its exceptional customer service. They have a dedicated team that is readily available to assist customers with any inquiries or concerns. Their response time is prompt, and they strive to ensure customer satisfaction. Whether it's a question about a product or an issue with an order,'s customer service team goes above and beyond to provide helpful and friendly support.

Product Quality and Selection takes pride in offering high-quality products that meet the expectations of their customers. The website boasts an extensive selection of beads, charms, pendants, and other jewelry-making supplies, catering to a wide range of tastes and styles. From affordable options to artisanal and luxury pieces, ensures that there is something for everyone.

Website Usability's website is designed with usability in mind. The layout is clean and visually appealing, allowing customers to navigate effortlessly through the various categories and subcategories. The product pages provide detailed descriptions, clear images, and helpful customer reviews, enabling shoppers to make informed decisions. Additionally, the website offers useful tutorials and project ideas to inspire creativity.

Returns and Exchanges has a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can return the item within a specified time frame for a refund or exchange. The process is straightforward, and the customer service team is always available to assist with any return-related queries or concerns.

Promotions and Discounts frequently offers promotions and discounts to provide customers with added savings. They have a dedicated section on their website where customers can find current deals, clearance items, and seasonal sales. By subscribing to their newsletter, customers can stay updated on the latest promotions and receive exclusive offers.

Reputation has built a strong reputation in the industry due to their commitment to providing high-quality products and exceptional customer service. They have garnered positive reviews and testimonials from satisfied customers, attesting to their reliability and trustworthiness. With years of experience in the market, is considered a reputable source for jewelry-making supplies.

Payment Options offers a variety of payment options to accommodate customer preferences. Customers can securely make purchases using major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, the website accepts PayPal, providing an additional layer of convenience and security for online transactions.

Loyalty Programs runs a loyalty program called the "Artbeads Rewards Program." By signing up, customers earn points for every purchase, which can be redeemed for future discounts or exclusive rewards. This program incentivizes customer loyalty and offers additional benefits to frequent shoppers.

Customer Reviews encourages customers to leave reviews on their website for the products they have purchased. These reviews provide valuable insights into the quality, usability, and overall satisfaction of the products. The website prominently features customer reviews, allowing potential buyers to make well-informed decisions based on real experiences.

Community Involvement actively engages with its community of customers by providing a platform for sharing ideas, tips, and project inspiration. They have a dedicated section on their website called "Ideas & Learning," which features tutorials, design inspiration, and a blog. Additionally, actively participates in social media platforms, hosting contests, and encouraging customers to share their creations.

Shipping and Costs offers shipping services within the United States and internationally. Shipping costs are calculated based on the weight and destination of the package. While the website offers reliable and prompt shipping, it would be beneficial for to explore additional shipping options to cater to a broader customer base. In conclusion, is a reputable online retailer that excels in providing a vast selection of high-quality beads and jewelry-making supplies. With competitive pricing, excellent customer service, and a user-friendly website, ensures a positive shopping experience for both beginners and experienced jewelry crafters.