Artdiscount User Reviews

Introduction

ArtDiscount.co.uk is an online art supplies retailer that offers a wide range of products to artists and hobbyists. They have been operating since 2008 and are known for their quality products, competitive prices, and excellent customer service. They cater to a broad audience and offer products such as canvases, paints, brushes, easels, and much more.

Pros and Cons

Pros:

• Large selection of products
• Competitive prices
• Excellent customer service
• Free UK delivery on orders over £49
• 30-day returns policy

Cons:

• No international shipping
• Website design can be overwhelming

User Experience

ArtDiscount.co.uk offers a seamless user experience to its customers. The website is easy to navigate, and products are well categorized. Each product has a detailed description and images, making it easier for customers to choose the right product. The checkout process is straightforward, and they accept various payment methods.

Pricing and Value for Money

ArtDiscount.co.uk offers competitive prices on their products. They have frequent promotions and discounts that allow customers to save even more. Their prices are, on average, 20-30% lower than other art supplies retailers, making them an excellent option for artists on a budget. They offer excellent value for money, and the quality of their products is exceptional.

Alternatives

Some alternatives to ArtDiscount.co.uk are Cass Art, Jackson's Art Supplies, and The Paint Spot. Each of these retailers offers a similar range of products with competitive prices, excellent customer service, and easy checkout.

Customer Service

ArtDiscount.co.uk offers excellent customer service. They respond promptly to customer inquiries via email or phone, and their staff is friendly and knowledgeable. They also have a comprehensive customer support center on their website, which offers solutions to most of the common issues customers face.

Product Quality and Selection

ArtDiscount.co.uk offers a wide selection of high-quality products. They source their products from reputable manufacturers, and their products undergo strict quality control tests before being sold. Their products are reasonably priced, which makes them an excellent choice for both beginners and professionals.

Website Usability

ArtDiscount.co.uk has a user-friendly website that is easy to navigate. The website is well designed, and products are well categorized. They also offer a search function that makes it easier for customers to find what they are looking for. Overall, the website is well optimized for user experience.

Returns and Exchanges

ArtDiscount.co.uk offers a 30-day returns policy on all their products. If a customer is not satisfied with their purchase, they can return it for a refund or exchange. All returns must be unused and in their original packaging. ArtDiscount.co.uk also offers a lifetime guarantee on some of its products, giving customers additional peace of mind.

Promotions and Discounts

ArtDiscount.co.uk offers frequent promotions and discounts on their products. They have a dedicated promotions page on their website where customers can find ongoing discounts and deals. They also offer promotional codes that customers can use during the checkout process to get a discount on their purchase.

Reputation

ArtDiscount.co.uk has an excellent reputation among its customers. They are known for their quality products, competitive prices, and excellent customer service. They have a high level of customer satisfaction, and many customers have left positive reviews about their products and services.

Payment Options

ArtDiscount.co.uk accepts various payment methods such as Visa, Mastercard, American Express, and PayPal. They also offer the option of paying via bank transfer, which is helpful for customers who prefer this payment method.

Loyalty Programs

ArtDiscount.co.uk has a loyalty program that allows customers to earn points when they make a purchase. These points can be redeemed for discounts on future purchases. They also offer a referral program where customers can earn points for referring their friends and family to ArtDiscount.co.uk.

Customer Reviews

ArtDiscount.co.uk has a high level of customer satisfaction, and many customers have left positive reviews about their products and services. They have an average rating of 4.8 out of 5 on Trustpilot, with many customers praising their fast delivery, quality products, and excellent customer service.

Community Involvement

ArtDiscount.co.uk is involved in the community and sponsors various art competitions and events. They are committed to promoting art and encouraging creativity. They also have a dedicated blog on their website where they share art-related news and tips.

Shipping and Costs

ArtDiscount.co.uk offers free UK delivery on orders over £49. For orders below that threshold, they charge a flat rate of £3.95 for standard delivery. They also offer next-day delivery and international shipping at an additional cost. They provide an estimated delivery time during the checkout process, which helps customers plan accordingly.

Conclusion

In conclusion, ArtDiscount.co.uk is an excellent online retailer for art supplies. They offer a wide selection of products at competitive prices, excellent customer service, and a seamless user experience. They have a high level of customer satisfaction, and their reputation is solid. Overall, they are a great option for artists and hobbyists looking for quality products at affordable prices.