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Introduction is an online art supply store that offers a wide range of quality products to artists and crafters. Established in 2015, the platform offers over 10,000 products, including canvases, paints, markers, pencils, brushes, and much more. aims to provide high-quality art and craft supplies to customers at reasonable prices.

Pros and Cons

  • Great selection of art supplies
  • Competitive prices compared to other retailers
  • Fast and reliable shipping
  • Loyalty program for frequent customers
  • Community involvement through social media platforms such as Instagram and Facebook
  • Limited variety of some products like easels and materials for pottery
  • Only two physical stores, one in the United States and one in Germany

User Experience offers an intuitive and user-friendly website with easy navigation. You can quickly find what you need using the search bar or browse the categories. The store provides a detailed description of the products, including photos and customer reviews, which help customers make informed decisions. The purchasing process is straightforward, and there are multiple payment options.

Pricing and Value for Money offers competitive prices, and their products give excellent value for money. Compared to other popular art supply retailers, the store provides affordable prices, especially for their own brand products. They also offer discounts when you buy in bulk and free shipping for orders over £39.


Other art and craft supply stores for comparison include Jackson's Art Supplies, Cass Art, and Hobbycraft. These stores offer a great selection of products with competitive prices and have established reputations within the industry.

Customer Service has a dedicated customer service team that is available 24/7 to answer any queries customers may have. The platform also provides a detailed FAQ section that answers common questions. They have a well-established social media presence, which also assists in addressing customer concerns.

Product Quality and Selection provides high-quality products that meet the needs of both professional artists and beginners. They have an extensive range of products with over 10,000 unique items, from high-quality paints to high-quality paper. The store also offers their brand of products, which are well-reviewed and competitively priced.

Website Usability is a well-designed website that is interactive and easy to navigate. The main features such as search, categories, and cart options are quickly accessible from the homepage. They also offer a well-designed mobile website that allows customers to browse the site easily on their mobile devices.

Returns and Exchanges accepts returns within 30 days of purchase provided that the products are returned in their original packaging and condition. The platform provides a hassle-free return process where customers can initiate returns via their online account with an option to print a return label. The store also has a secure and encrypted payment system that protects customer data.

Promotions and Discounts offers a variety of promotions and discounts throughout the year, including seasonal sales, student discounts, promotional discounts, and more. The store also provides a loyalty program that rewards repeat customers with points for every purchase made, which can then be redeemed for discounts on future orders.

Reputation has established a reputation as a reliable and reputable online art supply store. Their reputation is built on quality products, affordable prices, and excellent customer service. They have a high Trustpilot rating with over 120,000 positive reviews.

Payment Options accepts multiple payment options such as PayPal, Visa, Mastercard, and American Express. All transactions are secured and encrypted, ensuring customer data is protected.

Loyalty Programs loyalty program rewards customers for repeat purchases. Customers accumulate points for purchases, which can then be redeemed for discounts on future orders. They also offer exclusive discounts and promotions to loyalty program members.

Customer Reviews has an excellent rating on Trustpilot, with over 120,000 positive reviews. Customers appreciate the quality of their products, affordable prices, fast shipping, and outstanding customer service.

Community Involvement engages with its customers and the broader art community through their social media platforms such as Instagram, Facebook, and YouTube. They showcase artists' artwork created using their products, providing inspiration for their followers.

Shipping and Costs provides fast and reliable shipping, with free standard delivery for orders over £39. They also offer express delivery options for those who need their products urgently, and the cost of the shipping depends on the size and weight of the order. Their shipping rates are competitive compared to other online art supply stores.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...