Arthousesheffield Reviews

Voted Poor (2/5)

71 Votes

71 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

35% users rated Terrible
15% users rated Poor
10% users rated Average
15% users rated Very Good
24% users rated Excellent
Write a review


Arthouse Sheffield is a well-established art retailer that offers a wide range of art supplies, materials, and equipment. With an extensive selection of products and a focus on customer satisfaction, they have become a popular choice among artists, hobbyists, and professionals alike. In this editorial review, we will delve into various aspects of Arthouse Sheffield, including user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide range of art supplies and materials
    • High-quality products
    • Easy-to-use website
    • Responsive customer service
    • Regular promotions and discounts
    • Positive customer reviews
    • Engagement in community art events
    • Multiple payment options
  • Cons:
    • Shipping costs can be high
    • Returns and exchanges may be challenging

User Experience

Arthouse Sheffield provides a seamless and enjoyable user experience. Navigating through their website is straightforward, with clear categories and a search function that facilitates finding specific products. The site is well-organized, visually appealing, and optimized for various devices. Furthermore, the checkout process is quick and hassle-free, ensuring a positive user experience overall.

Pricing and Value for Money

Arthouse Sheffield offers competitive prices for their high-quality art supplies. While some products may have premium price tags, the superior quality justifies the cost. Moreover, they frequently run promotions and discounts, making their products even more affordable. Overall, customers can expect good value for their money when shopping at Arthouse Sheffield.

Customer Service

Arthouse Sheffield is known for their exceptional customer service. Their team is knowledgeable, friendly, and always ready to assist customers with their art-related queries. Whether it's helping customers find the right products, answering questions about specific materials, or providing guidance on techniques, the customer service team goes above and beyond to ensure customer satisfaction.

Product Quality and Selection

Arthouse Sheffield takes pride in offering a wide selection of high-quality art supplies and materials. Their inventory includes paints, brushes, canvases, sketchbooks, easels, and more, catering to various artistic mediums and techniques. Customers can rely on the durability and performance of the products available at Arthouse Sheffield, as they source their items from reputed brands recognized for their excellence in the art community.

Website Usability

Arthouse Sheffield's website is user-friendly and intuitive. The layout is well-structured, allowing customers to easily browse different categories and filter products based on their preferences. The search function works efficiently, yielding accurate results. Whether customers are novices or experienced artists, they can navigate the site with ease, making their shopping experience pleasant and efficient.

Returns and Exchanges

Arthouse Sheffield has a clear and fair returns and exchanges policy. If customers receive damaged or faulty products, they can contact customer service to initiate a return or exchange. However, it is important to note that customers may be responsible for covering the return shipping costs unless the error was on the retailer's end. The process may require some paperwork and communication, but overall, Arthouse Sheffield aims to resolve any issues promptly and satisfactorily.

Promotions and Discounts

Arthouse Sheffield frequently offers promotions and discounts to provide customers with additional value. They have seasonal sales, clearance offers, and limited-time discounts on specific product categories or brands. Customers can also subscribe to their newsletter to receive updates on upcoming promotions and exclusive offers. These discounts allow customers to save money while acquiring premium art supplies.


Arthouse Sheffield has established a strong reputation in the art community due to their commitment to quality products and excellent customer service. Their extensive range of art supplies and involvement in community art events have garnered positive attention and trust from customers. Artists rely on Arthouse Sheffield as a reliable source for their creative needs, solidifying their reputation as a reputable art retailer.

Payment Options

Arthouse Sheffield offers multiple payment options to ensure convenience for customers. They accept major credit cards, such as Visa, Mastercard, and American Express. Additionally, customers can also choose to pay through PayPal, providing added security and flexibility. The various payment options make purchasing hassle-free and cater to different customer preferences.

Loyalty Programs

Arthouse Sheffield does not currently offer a loyalty program. However, customers can still benefit from the regular promotions and discounts provided by the retailer. These opportunities to save money, combined with the excellent customer service and quality products, make Arthouse Sheffield a preferred choice for many artists.

Customer Reviews

Arthouse Sheffield has received overwhelmingly positive reviews from its customers. Artists appreciate the store's extensive range of products, efficient customer service, and reliable shipping. The positive reviews often highlight the quality of the art supplies and the retailer's commitment to meeting customer needs. The growing number of satisfied customer reviews solidifies Arthouse Sheffield's reputation for excellence.

Community Involvement

Arthouse Sheffield actively involves itself in community art events and initiatives. They sponsor local art exhibitions, collaborate with artists, and organize workshops and demonstrations. By engaging with the local art community, Arthouse Sheffield supports artists and fosters creativity within the community. This involvement demonstrates their dedication to the arts beyond being a retailer.

Shipping and Costs

Arthouse Sheffield ships both within the UK and internationally. While their shipping costs can be on the higher side, they ensure safe and efficient delivery of products. The exact shipping costs depend on factors such as the weight, dimensions, and destination of the package. Arthouse Sheffield aims to dispatch orders promptly, and customers can track their shipments online for added convenience.

In conclusion, Arthouse Sheffield is a reliable and customer-focused art retailer, offering a wide selection of high-quality art supplies and materials. Their easy-to-use website, competitive pricing, exceptional customer service, and extensive involvement in the art community make them a preferred choice for artists of all levels. With positive customer reviews, a strong reputation, and a commitment to customer satisfaction, Arthouse Sheffield continues to serve as a trusted source for all artistic needs.