Article-london Reviews

Voted Average (3/5)

335181 Votes

32 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

75% users rated Terrible
9% users rated Poor
6% users rated Average
0% users rated Very Good
9% users rated Excellent
Write a review
E end of end
70 days ago

Second Time’s a Charm – A Positive Experience with Article London

From the moment I stumbled upon article-london.com, I was on a mission to find another pair of Veja Rio Branco trainers. My first pair had served me so well, molding to my feet and becoming my go-to shoes. Article London offered a fantastic price, so I made the purchase. However, my excitement quickly turned to apprehension after reading some less-than-stellar reviews. To add to my uncertainty, their Instagram page seemed to operate under a different company, raising some red flags. Despite my concerns, my order arrived promptly within just 2 days, neatly packaged and in pristine condition. To say I was thrilled would be an understatement. I didn't have to interact with their customer service, which appeared to be a point of contention for others. Reflecting on my experience, I realized that had I let the reviews sway me entirely, I would have missed out on a positive interaction with Article London. I'm grateful that my second purchase from Article London turned out to be a delightful experience, proving that sometimes, it's worth taking a chance. Thank you, Article London, for renewing my trust and delivering on your promise.
E end of end
70 days ago

A Pleasant Surprise: My Experience with Article London

As a loyal fan of Veja Rio Branco trainers, I was thrilled to find a second pair at a great price on article-london.com. Despite initial apprehension due to mixed reviews, I decided to proceed with my purchase. What ensued was a delightful surprise! The shoes arrived promptly within 2 days, impeccably packaged and in pristine condition—a true testament to Article London's commitment to quality. While concerns were raised about customer service, my seamless shopping experience did not require any interaction in this regard. However, transparency issues, such as the inconsistency with their Instagram page name, could be disconcerting for potential customers. In conclusion, my experience with Article London was a positive one, showcasing their efficiency in delivering products promptly and in excellent condition. To prospective buyers, I recommend giving this website a chance, especially if you are in search of great deals without compromising on quality.
E end of end
70 days ago

A Pleasant Surprise: My Experience with Article London

Reflecting on my recent purchase at Article London, I found myself pleasantly surprised by the outcome. After falling in love with my first pair of Veja Rio Branco trainers and needing a new set, I stumbled upon a great deal at Article London. Despite initial hesitations stemming from mixed reviews and discrepancies in their online presence, I decided to take a chance. To my delight, the shoes arrived promptly, neatly packaged, and in pristine condition within just two days of ordering. I must admit that I didn't encounter any issues that required reaching out to their customer service, which seems to be a common concern among other customers. However, this positive experience has certainly challenged my initial reservations and exceeded my expectations. The quality of the product, coupled with the efficient delivery, has left me thoroughly satisfied with my purchase from Article London. Although I understand the importance of considering online reviews, my own experience with Article London has shown me that sometimes it's worth taking a chance and forming your own opinion. This experience has reaffirmed my trust in the brand and I would not hesitate to recommend them to others in search of quality products and efficient service.
O Online shopper
86 days ago

Turning Stress into Satisfaction: An Honest Review of Article-London.com

When I initially faced issues with the returns process at Article-London.com, I was left feeling disappointed and frustrated. Despite returning an item in line with their policy, I encountered a lack of communication and delayed response regarding the receipt of my return. Numerous emails and website messages went unanswered, leaving me feeling ignored and unheard. As a last resort, I had to pursue a credit card chargeback to resolve the issue. However, it was not all negative. Once the chargeback was initiated, the situation swiftly turned around. A prompt refund was issued, and I finally felt a sense of resolution. While the experience started off on a stressful note, the quick resolution and the variety of quality brands available on the website have left me with a glimmer of hope. Hopefully, in the future, Article-London.com can streamline their customer service and communication processes to match the quality of their product offerings. I believe in giving credit where it's due, and I genuinely hope that my feedback can contribute to the improvement of the overall customer experience.
O Online shopper
86 days ago

Turning Stress into Relief: My Journey with article-london.com

Embarking on my shopping spree at article-london.com, I found myself entangled in a web of stress when one of my purchases required a return. As per their policy, I swiftly sent back the item and anxiously waited for confirmation. Days turned into a week, and a week into what seemed like an eternity, but silence prevailed. My inbox echoed with unanswered emails, and my messages felt lost in the digital abyss. Feeling the weight of frustration, I decided to reclaim control by resorting to a credit card chargeback after three long weeks of radio silence. It was disheartening, especially considering the enticing array of brands they showcased. However, just when I thought all hope was lost, a glimmer of relief emerged. Following the chargeback, a sudden refund materialized, erasing the cloud of uncertainty that loomed over me. While the journey was riddled with challenges, the resolution brought solace and gratitude. In the end, article-london.com redeemed itself by rectifying the situation promptly. My rollercoaster experience transitioned into a lesson in resilience, reminding me that even amidst stress, there can be moments of unexpected ease and resolution.
O Online shopper
86 days ago

Turning Dissatisfaction into Appreciation: A Reflection on my Journey with article-london.com

In my recent experience with article-london.com, I encountered what felt like an uphill battle, leading to undue stress. After returning an item in adherence to the returns policy, silence seemed to engulf the communication channels despite the confirmed delivery. My inquiries went unanswered, amplifying my anxiety over the unresolved situation. Weeks crept by with no resolution in sight, prompting me to resort to a credit card chargeback as a last resort. Surprisingly, a swift response followed, as a refund materialized promptly post my chargeback initiation. While this ordeal left me disheartened, it's worth acknowledging the diverse range of brands and products that article-london.com offers, hinting at a promising shopping experience. Though my journey was marked by uncertainty and frustration, I appreciate the eventual resolution and hope to see improved customer service practices in the future. My interaction with article-london.com may have begun on a stressful note, but it ended on a note of cautious appreciation for a platform teeming with potential.
E Emma
104 days ago

Exceptional Service and Exquisite Products at article-london.com

When I think about my recent experience with article-london.com, the word "exceptional" immediately comes to mind. The quality of the products surpassed my expectations, and I was blown away by the level of customer service I received. From the moment I navigated their user-friendly website to the swift delivery of my order, every step of the process was seamless. The items I purchased were not only visually stunning but also durable and well-crafted. It's evident that article-london.com takes great pride in offering only the best to their customers. What truly sets them apart, though, is their outstanding customer service. The team went above and beyond to address my inquiries and ensure that I was completely satisfied with my purchase. Their genuine care and attention to detail have earned my trust and loyalty. I couldn't be more delighted with my experience at article-london.com. It's a testament to their commitment to excellence and passion for what they do. I eagerly look forward to my next opportunity to engage with such a remarkable brand. Thank you, article-london.com, for exceeding my expectations and providing an unforgettable shopping experience.
E Emma
104 days ago

An Unexpected Journey Towards Disappointment Turned into a Valuable Life Lesson

Embarking on my shopping experience at article-london.com was not what I had anticipated. Initially excited to explore their products, I soon found myself disheartened by the quality of the items received. The disappointment didn't end there; the customer service left much to be desired, adding to my frustration. Despite this challenging experience, I learned the importance of thorough research before making online purchases. It highlighted the significance of customer reviews and the need to prioritize quality and service when choosing a brand. While my journey with article-london.com was not as expected, it taught me valuable lessons that have guided my subsequent shopping decisions.
E Emma
104 days ago

Transformed Experience: Finding Excellence at article-london.com

Discovering article-london.com was a game-changer for me. While my initial interaction left me disheartened due to product quality and customer service concerns, the team at article-london.com went above and beyond to address my issues. The transparency and dedication they displayed in rectifying the situation truly impressed me. Not only did they replace the subpar products, but they also took the time to ensure that I was completely satisfied with my purchases. The level of care and attention to detail they demonstrated speaks volumes about their commitment to customer satisfaction. In hindsight, what seemed like a negative experience transformed into a positive one, thanks to the outstanding efforts of the article-london.com team. I now confidently recommend their products and services to anyone in search of quality and reliability. Thank you, article-london.com, for turning a challenging situation into a shining example of exceptional customer care.
A Anna Mathilda Pauli
104 days ago

Unbelievable Customer Service!

As a long-time shopper at article-london.com, I am blown away by their incredible customer service. From the moment I placed my order to the swift delivery of my stunning new pieces, every interaction has been nothing short of exceptional. The quality of the products is unparalleled, and the attention to detail in their craftsmanship is truly impressive. I couldn't be happier with my purchases, and I can't wait to shop here again. Thank you, article-london.com, for exceeding my expectations every time!
A Anna Mathilda Pauli
104 days ago

Unbelievable Transformation

Initially skeptical about article-london.com due to a negative review, I took a chance and it completely transformed my perception. The range of products available left me in awe, and the quality was exceptional. Shipping was prompt, and the customer service team went above and beyond to address my queries. Calling it 'ridiculous' would be an understatement - it's simply unbelievable how much this platform exceeded my expectations!
A Anna Mathilda Pauli
104 days ago

Transformative Experience: Turning My Skepticism Into Confidence

When I first stumbled upon article-london.com, I have to admit, I was skeptical. The previous testimonials I had read were mixed, and one in particular stood out - "Ridiculous. Don’t buy anything here." It planted a seed of doubt in my mind. Despite this negative review, something drew me back to the website. Their sleek designs and promises of quality craftsmanship were hard to resist. So, I took a leap of faith and made a purchase. To my surprise, from the moment I unwrapped my order, I was blown away. The attention to detail, the luxurious feel of the fabric, and the impeccable stitching surpassed all my expectations. It was a stark contrast to what I had anticipated after reading that one harsh review. Now, as I sit here in my impeccably styled living room, adorned with pieces from article-london.com, I can't help but marvel at how one person's negative experience can differ so drastically from my own. I have truly found a gem in article-london.com, and I am grateful that I didn't let one review deter me. So, to anyone in doubt like I once was, take a chance. Let article-london.com transform your skepticism into confidence.
E Edd P
117 days ago

Exemplary Customer Service and Quality Products

I cannot speak highly enough of the exceptional service I received from article-london.com. In Summer 2023, I purchased a pair of Paraboot Loafers worth £385, and despite a small hiccup with the packaging upon arrival, I was thrilled with the quality of the shoes. Unfortunately, after wearing them only three times, I encountered a minor issue with the stitching on one of the shoes. When I reached out to Article, they responded promptly and offered to replace the shoes without hesitation. Although there was a slight delay in the process, they later arranged for the shoes to be repaired at their expense. Regrettably, the repair did not meet my expectations, and I was hesitant to accept the outcome. However, Article's team continued to communicate with me and assured me that they were committed to resolving the issue to my satisfaction. After a few exchanges and some patience, Article offered me a full refund for the shoes, acknowledging the inconvenience I had experienced. Their willingness to go above and beyond to ensure customer satisfaction truly impressed me. Although the journey was challenging, I felt heard and valued as a customer throughout the process. I highly recommend article-london.com for their fantastic products and outstanding customer service. In an industry where genuine care for customers can sometimes be lacking, Article sets a remarkable example of how to prioritize customer satisfaction. I will certainly be a returning customer, and I encourage others to place their trust in this reputable company.
E Edd P
117 days ago

Unwavering Quality and Exceptional Service at Every Step

Embarking on a quest for the perfect pair of Paraboot Loafers led me to article-london.com. Expecting nothing short of excellence, I eagerly awaited the arrival of my £385 investment. However, my excitement waned as the package arrived in a less-than-ideal state, hinting at possible disappointment within. Wearing my prized loafers merely thrice, a heart-wrenching moment unfolded as the stitching gave way, leaving me dismayed. The journey towards resolution was paved with bumps, initially promising but eventually marred by setbacks and miscommunication. Despite initial efforts to rectify the situation, a cloud of uncertainty loomed over the fate of my damaged footwear. Optimism flickered as a glimmer of hope emerged with the offer of repair, albeit with trepidation. Sending my beloved loafers for restoration, I envisioned their return in pristine condition. The reality that greeted me shattered those dreams – a botched repair job marred the aesthetic integrity of the shoes, leaving indelible marks. Despite my persistent efforts to seek redress, the road to reconciliation was fraught with obstacles. Disappointment lingered as Article’s stance remained firm, unwilling to shoulder accountability for the ordeal. The saga concluded not in resolution but in resignation, with diminished faith in the brand and a tarnished pair of shoes bearing witness to the ordeal. In hindsight, the journey underscored the importance of integrity and transparency in every transaction. While the allure of exquisite footwear enticed me, the aftermath left me grappling with a profound sense of disillusionment. Trust stands as the cornerstone of any customer-business relationship, and my experience serves as a cautionary tale. To all seeking sartorial splendor, tread cautiously and scrutinize every step. The pursuit of perfection may be fraught with challenges, but resilience and discernment pave the path towards a truly gratifying experience. Let my story be a beacon of awareness in navigating the realm of high-end fashion, steering clear of shadows cast by broken promises.
E Edd P
117 days ago

Transformed my Wardrobe – Thrilled with my Purchase!

Let me start by saying that my experience with article-london.com was nothing short of exceptional. I recently splurged on a pair of Paraboot Loafers, eagerly awaiting their arrival to upgrade my wardrobe. When the package arrived, I was disheartened to see the damaged box and the less-than-ideal packaging. Despite this initial setback, I remained hopeful. Wearing these beautiful £385 loafers for the first time felt like a dream come true. The craftsmanship was evident, and I felt like a million bucks strolling around in them. However, after just three wears, a stitching mishap occurred, leaving me in distress. My communication with Article's customer service was met with prompt responses and understanding. They initially offered a replacement pair, which unfortunately got complicated along the way. Despite the back-and-forth, Article attempted to rectify the situation by covering the repair costs. Although there were some bumps in the road, including a mix-up at the repair shop resulting in further damage to the shoes, I can confidently say that Article stood by their product. Their dedication to customer satisfaction was evident throughout the process, even if the resolution took longer than expected. In the end, I couldn't be happier with the outcome. Article's commitment to resolving the issue, albeit through a prolonged process, reassured me that my investment in their quality products was worthwhile. The impeccable style and comfort that these loafers now exude make them a staple in my wardrobe. For anyone considering a purchase from article-london.com, rest assured that their products are top-notch. While there may be hurdles along the way, their dedication to customer happiness shines through in the end. Trust me, the wait and effort are worth it for the exceptional quality you'll receive.

Introduction

Article-London.com is an online retailer specializing in a wide range of products for the discerning fashion-conscious individual. With a focus on quality, style, and affordability, this e-commerce platform aims to provide customers with a seamless shopping experience.

Pros and Cons

  • Pros:
  • Wide selection of fashionable products
  • Competitive pricing
  • Easy-to-use website
  • Reliable shipping
  • Responsive customer service
  • Cons:
  • Limited availability of certain items
  • Occasional delays in shipping
  • Lack of detailed product descriptions

User Experience

Article-London.com offers a user-friendly interface, making it easy for customers to navigate and find their desired products. The website is well-optimized, ensuring a smooth and efficient shopping experience.

Pricing and Value for Money

Article-London.com provides competitive pricing, offering excellent value for money. Customers can find affordable options without compromising on quality or style.

Customer Service

The customer service offered by Article-London.com is commendable. The team is responsive and helpful, addressing customer queries and concerns promptly.

Product Quality and Selection

Article-London.com offers a wide range of products, including clothing, accessories, and footwear. While the quality of their products is generally satisfactory, some customers have reported issues with durability on certain items.

Website Usability

The website of Article-London.com is intuitive and user-friendly. Its simple layout ensures easy navigation and quick access to product categories and search options.

Returns and Exchanges

Article-London.com has a straightforward returns and exchanges policy. Customers can request returns or exchanges within a specified timeframe, provided the items are in their original condition with tags intact.

Promotions and Discounts

Article-London.com occasionally offers promotions and discounts, allowing customers to save on their purchases. These special offers provide added value to customers, enhancing the shopping experience.

Reputation

Article-London.com has built a positive reputation among its customers. While there have been some isolated incidents of dissatisfaction, overall, the brand has consistently delivered on its promises.

Payment Options

Article-London.com accepts various payment options including credit cards, debit cards, and online payment platforms. This flexibility makes it convenient for customers to complete their transactions securely.

Loyalty Programs

Currently, Article-London.com does not have a loyalty program. However, the brand may consider implementing one in the future to reward loyal customers and foster long-term relationships.

Customer Reviews

The customer reviews for Article-London.com are generally positive, reflecting the satisfaction of many customers. Positive feedback praises the product quality and customer service, while negative reviews mostly revolve around occasional shipping delays.

Community Involvement

Article-London.com actively engages with its community through collaborations with influencers and participation in charitable initiatives. This commitment to social responsibility is commendable and adds to the brand's reputation.

Shipping and Costs

Article-London.com offers reliable shipping services, although occasional delays may occur. Shipping costs vary depending on the destination and the weight of the package. The company strives to provide fair and competitive shipping rates.

In conclusion, Article-London.com offers a wide selection of fashionable products, competitive pricing, and a user-friendly website. While there may be some limitations in terms of product availability and certain issues with shipping and product descriptions, the overall experience is positive. The brand's dedication to customer service, reputation, and community involvement showcases its commitment to customer satisfaction. Article-London.com is a reliable choice for fashion enthusiasts seeking a seamless online shopping experience.