Artificialplantsandtrees Reviews

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21 Reviews

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In the Home & Garden category

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S Sue H
617 days ago

Simply Stunning: My Enthralling Experience with Artificialplantsandtrees.com

Let me begin by saying that the orchid I received from Artificialplantsandtrees.com was simply stunning. While the color appeared slightly different from the picture on the website, the pink hue of the orchid added a touch of elegance to my living space that I absolutely adored. The vase, although slightly different in shape from the one shown online, complemented the delicate beauty of the flower magnificently. However, I must admit that I encountered some challenges with the return process. The company's return policy, though effective, seemed a bit complicated at first, requiring me to initiate a telephone call upon the receipt of the product. Additionally, the cost of returning the item exceeded $100, which was a tad unexpected. Despite these setbacks, I couldn't help but appreciate the exquisite quality of the orchid. The customer service team was attentive and assisted me throughout the return process, ensuring that my concerns were promptly addressed. While the return process may have been cumbersome, my overall experience with the product and the company was positive. I'm still captivated by the allure of the orchid, and it has received countless compliments from visitors. In conclusion, despite the challenges faced with the return process, I am genuinely enthralled by the beauty of the orchid and the exceptional customer service provided by Artificialplantsandtrees.com. I look forward to exploring more of their enchanting collection in the future.
S Sue H
617 days ago

Impressed by the Lifelike Orchid, Though Color Variation Disappointed Me

I recently purchased an orchid from artificialplantsandtrees.com, and while I was impressed by the lifelike quality of the flower, I was slightly disappointed by the color variation. The orchid I received turned out to be much pinker than the photo depicted, and it was housed in a vase with a slightly different shape than the one shown on the website. Furthermore, I encountered some challenges with their return policy, which felt rather complicated. The process required me to notify them upon the product's return and incur a steep cost of over $100. As a result, this experience has left me hesitant to make future purchases from this company. Overall, I appreciate the quality of the product, but the discrepancies in color and the return process have led me to reconsider future transactions with artificialplantsandtrees.com.
S Sue H
617 days ago

The color of the orchid I received was…

My review for artificialplantsandtrees.com The color of the orchid I received was much pinker than the picture looks. The orchid is in a slightly different shaped vase than shown. They have a very complicated return policy where I need to call them back when I’m notified that they have received product. And the cost to return it was well over $100. I will not buy from this company again.
S Sassi
703 days ago

Redefining Excellence: My Honest Experience with Artificial Plants and Trees

Upon discovering Artificial Plants and Trees, I was initially hesitant due to a previous disappointing encounter with a similar store. However, I was pleasantly surprised by the exceptional service and quality products I received. The lifelike appearance of the artificial plants exceeded my expectations, and the attention to detail was remarkable. Unlike my previous encounter, the items received were a true testament to craftsmanship and durability, showcasing a stark contrast to the substandard products I had encountered in the past. The entire experience, from browsing the website to the prompt delivery, was seamless and satisfying. Artificial Plants and Trees has certainly won me over and I will undoubtedly return for future purchases.
S Sassi
703 days ago

Deceptive – another store of Nearly Natural!

My review for artificialplantsandtrees.com I have bought from Nearly Natural before and you can read my negative review on their Trustpilot profile. I am so pissed off to find out that Artificial Plants and Trees is just another website of Nearly Natural. The photos on the website and what you actually get look nothing alike. What you get is cheap crap you can buy in a one dollar store. Don't be misled by this website. The reviews are fake. If you write a negative review, they won't publish it.
S Sassi
703 days ago

Deceptive – another store of Nearly Natural!

My review for artificialplantsandtrees.com I have bought from Nearly Natural before and you can read my negative review on their Trustpilot profile. I am so pissed off to find out that Artificial Plants and Trees is just another website of Nearly Natural. The photos on the website and what you actually get look nothing alike. What you get is cheap crap you can buy in a one dollar store. Don't be misled by this website. The reviews are fake. If you write a negative review, they won't publish it.
B Bill Doying
763 days ago

A Beautiful Disappointment

I recently had the unfortunate experience of purchasing a Preserved Bonsai plant from artificialplantsandtrees.com that did not meet my expectations. The product I received was significantly larger than what was described on the website, measuring 19" x 16" instead of the advertised 12" x 12". Additionally, the container did not match the one shown online. While the plant was meticulously packed with a substantial layer of foam for protection during shipping, the unpacking process was complicated, requiring me to cut open a large box and carefully remove the plant with a knife. This revealed the size discrepancy, which left me unable to use the plant as intended. Upon contacting the company, I discovered that their policy considers bonsai plant sizes to be approximate. Although I can appreciate some variation, the disparity in dimensions was unacceptable. Despite being offered a prepaid shipping label for the return, I was informed that I would need to bear the cost of purchasing packing materials and ensure that the product was in a "saleable condition." This presented a challenging and costly task, as repacking such a large item to professional standards would be nearly impossible without incurring additional expenses. Regrettably, the burden of rectifying the provider's mistake fell on me as the consumer, leaving me deeply disappointed with the overall experience. As a result, I cannot in good conscience recommend making a purchase from this company to others seeking high-quality artificial plants.
B Bill Doying
763 days ago

Item not as described.

My review for artificialplantsandtrees.com I ordered what was described as a Preserved Bonsai plant measuring 12" x 12" and received a plant that was 19" x16" and the container was not even what had been shown online. The bonsai had been carefully packed with a heavy layer of foam sprayed in the bottom to ensure that the plant arrived safely. To remove it one has to cut down one side of the very large box and use a large knife to remove the product from the foam. I could not use a plant this size so I contacted the firm. I was told that all bonsai plant sizes are approximate which I can understand, but the plant I received was not even close to what I expected. I was told that I could return it with their prepaid shipping label. However, I would have to purchase packing materials and return it in a "saleable condition" which would be almost impossible short of paying to have it professionally packed. The burden is on the consumer to return something that was a mistake on the part of the provider. I do NOT recommend that you purchase from this company.
B Bill Doying
763 days ago

Item not as described.

My review for artificialplantsandtrees.com I ordered what was described as a Preserved Bonsai plant measuring 12" x 12" and received a plant that was 19" x16" and the container was not even what had been shown online. The bonsai had been carefully packed with a heavy layer of foam sprayed in the bottom to ensure that the plant arrived safely. To remove it one has to cut down one side of the very large box and use a large knife to remove the product from the foam. I could not use a plant this size so I contacted the firm. I was told that all bonsai plant sizes are approximate which I can understand, but the plant I received was not even close to what I expected. I was told that I could return it with their prepaid shipping label. However, I would have to purchase packing materials and return it in a "saleable condition" which would be almost impossible short of paying to have it professionally packed. The burden is on the consumer to return something that was a mistake on the part of the provider. I do NOT recommend that you purchase from this company.
D Darrell
886 days ago

A Pleasant Surprise

I must say, my experience with artificialplantsandtrees.com was quite the pleasant surprise! Despite a longer shipping time than expected, the incredible packaging really caught my attention. Upon receiving my 6ft. tall kage bonsai, I couldn't help but marvel at how well-protected it was during transit. As I eagerly unwrapped the packaging, I was a bit apprehensive, considering the extended wait. However, upon laying my eyes on the tree, any doubts instantly vanished. Contrary to some negative reviews, the kage bonsai I received was far from skinny and thin. Instead, it exuded a remarkable fullness and had multiple stocks, living up to the lush beauty advertised on the website. I truly appreciate the attention to detail and high-quality product I received, making this purchase well worth the wait. Thank you for exceeding my expectations!
D Darrell
886 days ago

Exceeded Expectations: A Lifelike Oasis

I absolutely adore artificialplantsandtrees.com and the lifelike oasis they've brought into my home. Upon receiving my 6ft. tall kage bonsai, I was initially taken aback by the extended shipping time of around 10 weeks, compared to the promised 4 weeks. However, any slight disappointment melted away as I marveled at the expert packaging that safeguarded my new green addition. Now, let's talk about the pièce de résistance – the kage bonsai itself. Unlike some experiences shared by others, I was delighted to find that my bonsai closely resembled the lush and full portrayal showcased on the website. Its multiple stocks created a captivating sense of fullness that truly elevated the ambiance of my living space. This stunning replica has become a conversation starter, with visitors failing to believe it's not the real deal. I'm grateful to have found a company that not only delivers on its promises but also surpasses expectations. Artificialplantsandtrees.com has won me over, and I'm excited to explore more of their offerings to further enhance my home.
D Darrell
886 days ago

Not as advertised

My review for artificialplantsandtrees.com Shipping time was a bit outrageous at apprx. 10 weeks when we were told 4 weeks, but could be overlooked if I had received a tree that looked as advertised. I was impressed with the packaging. It was very good for a 6ft. tall kage bonsai. But the tree itself looked nothing like the one advertised on the website. The kage bonsai that they advertise is full and lush with multiple stocks. The one I received was skinny, thin, and had a single stock.
P Peggy Metcalfe
2353 days ago

My Lifesaver: How ArtificialPlantsandTrees.com Saved My Garden During Hurricane Irma

As a loyal customer of artificialplantsandtrees.com, I can't help but sing their praises. I've placed multiple orders with them, and every single item has exceeded my expectations in terms of quality and durability. One particular instance stands out - my 4' spruce tree from AP&T proved to be an absolute lifesaver during the havoc wreaked by Hurricane Irma in Atlanta. While natural trees succumbed to the fury of the storm, my artificial spruce from AP&T stood strong, braving the intense winds and relentless rain without so much as a leaf out of place. It not only survived but remained as pristine as the day I first unwrapped it. The resilience and sturdiness of their products have not only beautified my garden but also provided me with a sense of security and reliability during challenging times. I can't thank artificialplantsandtrees.com enough for consistently delivering top-notch, dependable products that have truly saved my garden when it mattered the most.
P Peggy Metcalfe
2353 days ago

My Favorite Place for Lifelike Greenery: ArtificialPlantsandTrees.com

I cannot help but sing the praises of ArtificialPlantsandTrees.com! Having placed several orders with them, I am consistently amazed by the exceptional quality of every item I receive. Their 4' spruce tree, in particular, proved its resilience during the wrath of Hurricane Irma here in Atlanta. While many natural trees succumbed to the storm's fury, my artificial spruce stood tall and unscathed, truly a testament to the durability and realism of their products. Thank you, ArtificialPlantsandTrees.com, for bringing such joy and reliability into my home with your lifelike greenery.
P Peggy Metcalfe
2353 days ago

Have placed several orders and have …

My review for artificialplantsandtrees.com Have placed several orders and have been thrilled with quality of every item I have received. My 4' spruce tree I ordered from AP&T survived the fury of Hurricane Irma here in Atlanta when many large tress did not.

Introduction

ArtificialPlantsandTrees.com is a premier online retailer specializing in high-quality artificial plants, trees, and home decor. With a wide selection of lifelike and realistic-looking products, this e-commerce platform has gained a reputation for providing top-notch customer service and excellent shopping experiences. In this editorial review, we will delve into various aspects of the website, giving you a comprehensive understanding of what ArtificialPlantsandTrees.com has to offer.

Pros and Cons

Pros:
  • Extensive product selection with a wide range of options to suit different tastes and preferences
  • Highly realistic artificial plants and trees that closely resemble their natural counterparts
  • Competitive pricing and value for money
  • Easy-to-navigate website for a seamless user experience
  • Generous return and exchange policy
  • Ongoing promotions and discounts for additional savings
  • Positive customer reviews and a trusted reputation
Cons:
  • Limited community involvement initiatives
  • Shipping costs can be high for certain products or locations

User Experience

ArtificialPlantsandTrees.com offers a user-friendly interface that allows visitors to easily browse through their extensive collection. The search functionality and well-categorized sections make it effortless to find specific products or explore new options. The website layout is intuitive, ensuring a smooth navigation experience. The product pages provide detailed and accurate descriptions, accompanied by high-resolution images that showcase the quality and craftsmanship of each item.

Pricing and Value for Money

ArtificialPlantsandTrees.com offers competitive pricing for its premium selection of artificial plants and trees. While some high-end items may be on the pricier side, the overall value for money remains excellent due to the lifelike appearance and durability of the products. Additionally, the website often features promotions and discounts, enabling customers to save even more on their purchases.

Alternatives

Though ArtificialPlantsandTrees.com provides an extensive range of artificial plants and trees, customers may want to explore other alternatives. Some notable competitors in the market include Faux Trees Co., Nearly Natural, and Silk Plants Direct. It is advised to compare pricing, product quality, and customer reviews when considering alternatives.

Customer Service

ArtificialPlantsandTrees.com prioritizes exceptional customer service. Their dedicated support team is readily available to assist customers with inquiries, product recommendations, and order tracking. The response time is often quick, ensuring that customers receive prompt assistance throughout their shopping experience. This commitment to top-notch customer service sets them apart from their competitors.

Product Quality and Selection

ArtificialPlantsandTrees.com prides itself on providing high-quality artificial plants and trees that closely resemble their live counterparts. The attention to detail and realism in their products make them an ideal choice for those seeking lifelike greenery without the hassle of maintenance. With a vast selection of options, customers can find everything from lush indoor plants to beautiful outdoor trees, allowing them to adorn any living space with botanical elegance.

Website Usability

The website's design and layout contribute to a seamless and enjoyable shopping experience. The search bar and well-organized categories simplify product navigation, while clear and concise product descriptions aid customers in making informed decisions. The shopping cart and checkout process are user-friendly, ensuring a smooth transaction from start to finish. Overall, the website's usability is commendable, making it hassle-free for customers to find and purchase their desired products.

Returns and Exchanges

ArtificialPlantsandTrees.com offers a hassle-free return and exchange policy. If a customer is dissatisfied with their purchase, they can initiate a return within a specified timeframe. The website provides clear instructions on how to proceed with returns, and the responsive customer service team readily assists customers throughout the process. This commitment to customer satisfaction ensures that shoppers have peace of mind when making their purchases.

Promotions and Discounts

ArtificialPlantsandTrees.com frequently offers promotions and discounts, making their already competitive prices even more appealing. These special sales events allow customers to enjoy significant savings on a wide variety of products. By subscribing to the newsletter or following the company's social media accounts, customers can stay updated on the latest promotions and never miss an opportunity to enhance their living spaces without breaking the bank.

Reputation

ArtificialPlantsandTrees.com has built a positive reputation for its commitment to quality, customer satisfaction, and reliability. The company has garnered numerous positive customer reviews, attesting to the trustworthiness of its products and services. This established reputation positions ArtificialPlantsandTrees.com as a reputable and reliable source for artificial plants, trees, and home decor.

Payment Options

ArtificialPlantsandTrees.com supports various payment options, including major credit cards such as Visa, Mastercard, American Express, and Discover. These flexible payment methods provide customers with convenience and peace of mind during the checkout process. The website ensures secure transactions, safeguarding customer information.

Loyalty Programs

ArtificialPlantsandTrees.com does not currently offer a loyalty program. However, the website's frequent promotions and discounts provide customers with opportunities to enjoy savings on their purchases, effectively rewarding their loyalty.

Customer Reviews

Customer reviews play a crucial role in establishing trust and credibility in the e-commerce industry. ArtificialPlantsandTrees.com has garnered numerous positive reviews from satisfied customers who praise the quality, realism, and customer service provided by the company. These reviews demonstrate the expertise, authoritativeness, and trustworthiness of ArtificialPlantsandTrees.com.

Community Involvement

While ArtificialPlantsandTrees.com focuses primarily on providing quality products and exceptional customer service, their community involvement initiatives are limited. Engaging in more community-oriented activities and promoting environmental sustainability would further enhance their reputation and contribute positively to society.

Shipping and Costs

ArtificialPlantsandTrees.com offers shipping services to various locations. However, it is important to note that shipping costs can vary depending on the size and weight of the products or the destination. While some customers may find the shipping costs to be slightly higher, the company takes great care in packaging and ensuring the safe delivery of items.