Users Voice for Artisanparfumeur

75% users rated Terrible
0% users rated Poor
0% users rated Average
25% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for Artisanparfumeur
Artisanparfumeur Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Artisanparfumeur Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 26 Nov 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 4.2 1 1.1 5 4.4
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 3.6 4.9 1.3 5 4.1
Feb 2023 5 5 3 5 1.3 5
Mar 2023 2.5 5 5 5 1.2 5
Line Chart for Rating of peer stores

artisanparfumeur.com

mahabis.com

boomf.com

dhgate.com

agoda.com

greenmangaming.com

Detailed Artisanparfumeur Review by

Introduction

Artisan Parfumeur is a premium fragrance brand that offers unique and luxurious scents for both men and women. With a focus on natural ingredients and artisanal craftsmanship, their fragrances are both distinctive and elegant. The company's mission is to create scents that inspire emotion and captivate the senses. Founded in 1976, Artisan Parfumeur has grown into a global brand with a reputation for exceptional quality and creativity.

Pros and Cons

Pros: - Premium quality fragrances made from natural ingredients - Unique and distinctive scents - Extensive selection of fragrances for both men and women - Artisanal craftsmanship - Global reputation for exceptional quality and creativity Cons: - Higher price point compared to some other fragrance brands - Limited selection of fragrance accessories and gift sets

User Experience

Artisan Parfumeur's website is well-designed and easy to navigate. The site features clear and concise product descriptions, allowing users to easily understand the composition and scent of each fragrance. The website also offers helpful resources, including fragrance notes and recommendations, to assist users in selecting the perfect scent. In addition, the checkout process is streamlined and secure, ensuring a smooth transaction.

Pricing and Value for Money

Artisan Parfumeur's fragrances are priced at a premium compared to some other fragrance brands. However, this is due to the use of high-quality natural ingredients and artisanal craftsmanship. Each fragrance is unique and distinctive, making it a worthwhile investment for those seeking a luxurious and memorable scent.

Alternatives

Some alternative fragrance brands to consider include Jo Malone, Le Labo, and Diptyque. Each brand offers unique and distinctive scents, as well as a focus on artisanal craftsmanship and natural ingredients.

Customer Service

Artisan Parfumeur offers excellent customer service, with a team of knowledgeable and friendly representatives available to assist customers with any questions or concerns. The company also offers a satisfaction guarantee, ensuring that customers are completely satisfied with their purchase.

Product Quality and Selection

Artisan Parfumeur's fragrances are of exceptional quality, made from natural ingredients and crafted using traditional techniques. The company offers an extensive selection of fragrances for both men and women, with each scent being unique and distinctive. In addition, the company also offers a small selection of fragrance accessories and gift sets.

Website Usability

Artisan Parfumeur's website is well-designed and easy to navigate, with clear and concise product descriptions and helpful resources such as fragrance notes and recommendations. The checkout process is streamlined and secure, ensuring a smooth transaction.

Returns and Exchanges

Artisan Parfumeur offers a satisfaction guarantee, ensuring that customers are completely satisfied with their purchase. If a customer is not satisfied with their fragrance, the company will provide a full refund or exchange.

Promotions and Discounts

Artisan Parfumeur offers occasional promotions and discounts, which can be found on their website or through their email newsletter. In addition, the company also offers a loyalty program for frequent customers.

Reputation

Artisan Parfumeur has a global reputation for exceptional quality and creativity. The company's fragrances are highly sought after by fragrance enthusiasts and have received numerous awards and accolades.

Payment Options

Artisan Parfumeur accepts a variety of payment options, including credit card, PayPal, and Apple Pay.

Loyalty Programs

Artisan Parfumeur offers a loyalty program for frequent customers, which includes exclusive discounts and early access to new fragrances.

Customer Reviews

Customer reviews of Artisan Parfumeur are overwhelmingly positive, with many customers praising the quality and distinctiveness of the fragrances.

Community Involvement

Artisan Parfumeur is involved in various charitable initiatives, including supporting the preservation of French heritage sites and providing aid to communities affected by natural disasters.

Shipping and Costs

Artisan Parfumeur offers free shipping on all orders over $150. Standard shipping rates apply for orders under $150, and expedited shipping options are available for an additional fee.

Artisanparfumeur Recent User Reviews

👤

Reviewer Name: Helene

Review Submission Date: 2023-02-01

Review Title: Really unique and beautiful products
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Really unique and beautiful products! Arrived beautifully wrapped and on time.

👤

Reviewer Name: Simone

Review Submission Date: 2023-01-24

Review Title: disrespectful!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I made two orders from them, each with the return request, being not satisfied with the fragrances. Beyond this, I made the requests a week ago and I continue to send emails for further information, no one who responds or gives news on what needs to be done. Disorganized and disrespectful to customers. I have also tried to call several times while always waiting for more than half an hour without ever receiving an answer. Shameful

👤

Reviewer Name: Natalia T.

Review Submission Date: 2021-11-18

Review Title: They don't deliver on time or ever?
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I have ordered online on the 7th November and they have not dispatched my order yet now 18th november. I have called and emailed them several times and every time they say today or tomorrow or we don't know when, they gave me a tracking number that does not exist with UPS... And still nothing has been dispatched after they said "tomorrow" and Tomorrow was over two days ago!

Gainers

Losers

Related Store

Related Categories