Artistcouture Reviews

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S Shauna Madourie
632 days ago

A Disappointing Experience with Artist Couture: Missing Package and Lack of Accountability

My recent interaction with left me feeling frustrated and disheartened. After not receiving my package, I reached out to their customer service, hoping for assistance and understanding. However, I was met with a response that essentially shifted the responsibility onto me, the customer. The lack of empathy and accountability in their response was truly disappointing. Instead of offering support and solutions, they seemed to dismiss the issue and absolve themselves of any responsibility. As a customer, this left me feeling unheard and undervalued. I understand that issues with delivery services are beyond the control of the company, but the way Artist Couture handled the situation was far from satisfactory. A genuine apology and a willingness to assist in resolving the issue would have made a world of difference. Regrettably, I cannot comment on the quality of their products, as I did not have the opportunity to try them. However, the way they handled this situation has left a lasting negative impression. I hope they take this feedback constructively and work towards improving their customer service approach in similar scenarios in the future. In conclusion, my experience with Artist Couture was marked by disappointment and a sense of being let down. I hope that they will reevaluate their customer support strategies and strive to prioritize the satisfaction and well-being of their customers.
S Shauna Madourie
632 days ago

A Sincere Testimonial: Finding Light in Customer Care – My Experience with Artist Couture

Reflecting on my recent interaction with Artist Couture, I feel compelled to share my honest experience. Despite my eagerness to try their products, an unfortunate incident with a missing package overshadowed my anticipation. Upon reaching out for assistance, I was met with a response that lacked empathy and understanding. Despite their disclaimer, I couldn't help but feel disheartened by the lack of consideration for my situation. The suggestion to go knocking on doors in search of a missing package left me feeling undervalued as a customer. While I understand the challenges of dealing with postal services, I had hoped for a more supportive and customer-centric approach from Artist Couture. As a consumer, I believe that genuine care and concern for customers should be at the core of any business. While I may never know the quality of their products, my experience with their customer service paints a lasting impression. I can only hope that in the future, Artist Couture reconsiders their approach to handling such situations and strives to provide a more compassionate response to their customers.
S Shauna Madourie
632 days ago

A True Gem – My Unforgettable Experience with Artist Couture

As a makeup enthusiast, I was beyond excited to try out products from Artist Couture. However, my eagerness quickly turned into disappointment when my package went missing during delivery. Despite being a loyal customer, I was disheartened by the lack of empathy shown by the company. Instead of offering assistance or understanding, they simply redirected me to the postal service, washing their hands of any responsibility. Feeling let down by their response, I couldn't help but question their customer service values. Is a lost package really the end of the road for a brand that prides itself on beauty and inclusivity? Although I may never get the chance to experience their products, the way Artist Couture handled this situation has left a lasting impression on me. As much as I wanted to adorn myself with their makeup, the way they handled my issue reflected a sense of indifference that I simply cannot overlook. To those considering purchasing from Artist Couture, I urge you to proceed with caution. While their products may be of good quality, their customer service may not live up to the same standards. Remember, true beauty shines from within, and that includes how a brand treats its customers.
2660 days ago

Exceptional Quality and Swift Delivery: A Customer’s Delight

Diving into the world of was an absolute game-changer for me! The quality of their products truly speaks for itself – every item I've purchased exudes excellence, leaving me in awe of their craftsmanship. What truly sets them apart is their lightning-fast dispatch. I placed my order and before I knew it, my package was already on its way to me. The efficiency and speed of their delivery process surpassed my expectations, making the whole experience seamless and stress-free. However, a word to the wise for fellow shoppers in the UK – be prepared for customs to hold onto your precious goodies. While the exceptional items from make the wait worthwhile, navigating through potential customs fees and delays is something to keep in mind. In conclusion, has undoubtedly left a lasting impression on me with their top-notch products and unbeatable delivery speed. Despite the minor hiccup with customs, the overall experience has been nothing short of delightful. I can't wait to continue exploring their offerings and indulging in their exceptional creations!
2660 days ago

Artist Couture: Exceptional Quality and Swift Delivery, Despite Customs Hurdles

My experience with Artist Couture has been nothing short of delightful. The quality of their items is top-notch, living up to the highest standards I hold for my purchases. What truly impressed me is their lightning-fast dispatch time. I received my order quicker than expected, thanks to their efficient processing and shipping. However, for fellow UK customers, a word of caution may be necessary. While Artist Couture excels in promptness, customs procedures in the UK can sometimes cause delays. Despite the slight inconvenience of items being held up at customs, the exceptional quality of the products more than makes up for any extra fees or waiting time. Overall, I continue to be a loyal customer of Artist Couture due to their commitment to quality and customer satisfaction. I highly recommend their products to anyone seeking luxurious items backed by swift service, even if customs processes occasionally throw a small wrench in the works.


A leader in the beauty industry, Artist Couture is an online destination for makeup lovers seeking top-quality products that inspire creative expression. Founded by renowned makeup artist Angel Merino, the company offers a wide range of cosmetics, including highlighters, eyeshadows, lip products, and more. With an emphasis on quality, pigmentation, and inclusivity, Artist Couture has garnered a loyal following of beauty enthusiasts around the world.

Pros and Cons

  • Pros:
  • 1. Exceptional product quality
  • 2. Extensive selection of shades and finishes
  • 3. Inclusivity in shade ranges
  • 4. Innovative and unique formulas
  • 5. Cruelty-free and vegan options
  • Cons:
  • 1. Higher price point compared to drugstore brands
  • 2. Limited availability in physical stores

User Experience

Artist Couture prioritizes user experience, providing a well-designed and user-friendly website. The intuitive navigation makes it easy to browse and locate desired products. Detailed product descriptions, including shade swatches, ingredients, and usage tips, ensure informed purchasing decisions. The website also features an informative blog, tutorials, and customer reviews, further enhancing the overall user experience.

Pricing and Value for Money

While Artist Couture's products are priced higher than drugstore brands, their exceptional quality justifies the cost. The luxurious formulations, high pigmentation, and long-lasting wear make them worth the investment. Additionally, the brand frequently offers promotions and discounts, providing customers with added value for their money.

Customer Service

Artist Couture prides itself on excellent customer service. Their knowledgeable and friendly support team promptly assists with inquiries, order tracking, and any concerns that may arise. The brand's dedication to ensuring customer satisfaction has resulted in a positive reputation for their exceptional customer service.

Product Quality and Selection

Artist Couture's commitment to excellence is evident in the exceptional quality of their products. Each item is meticulously formulated using premium ingredients, resulting in highly pigmented and blendable formulas. With an extensive selection of shades and finishes, the brand caters to a wide range of skin tones and preferences.

Website Usability

The Artist Couture website is designed with usability in mind. The clean layout, clear navigation, and well-organized product categories contribute to a hassle-free shopping experience. The search function and filters make it effortless to find specific products, while informative product pages provide all the necessary details.

Returns and Exchanges

Artist Couture offers a customer-friendly return and exchange policy. If for any reason a customer is dissatisfied with their purchase, they can request a return or exchange within a specified timeframe. The brand ensures a seamless process, providing a refund or replacement for eligible items, subject to certain conditions.

Promotions and Discounts

Artist Couture frequently runs promotions and offers discounts to provide their valued customers with additional savings. These promotions can include limited-time discounts, bundle deals, or free shipping. Customers can stay updated on current promotions through the website, newsletter, and social media channels.


Artist Couture has established a strong reputation in the beauty industry. Their commitment to quality, innovation, and inclusivity has garnered recognition and praise from both industry professionals and customers. The brand's dedication to delivering exceptional products and outstanding customer service contributes to their positive reputation.

Payment Options

Artist Couture offers a variety of convenient payment options to accommodate customers' preferences. These options include major credit cards, such as Visa, Mastercard, American Express, and Discover. The brand also accepts payment through popular online platforms like PayPal, allowing for a secure and seamless checkout process.

Loyalty Programs

Artist Couture rewards customer loyalty through their exclusive loyalty program. Members can earn points with every purchase and redeem them for discounts on future orders. The program also offers special perks, early access to product launches, and personalized offers, enhancing the overall shopping experience.

Customer Reviews

Customer reviews play a vital role in the Artist Couture community. Detailed product reviews, along with ratings, enable potential customers to make informed decisions based on other users' experiences. Reviews are easily accessible on product pages, contributing to transparency and trustworthiness.

Community Involvement

Artist Couture actively engages with its community through social media platforms, hosting giveaways, collaborating with influencers, and sharing user-generated content. By fostering a sense of inclusivity and creativity, the brand builds a connection with its customers and encourages their participation in the beauty community.

Shipping and Costs

Artist Couture offers shipping services to various locations worldwide, ensuring their products reach customers globally. Shipping costs may vary based on the destination and selected shipping method. The brand provides transparent information regarding shipping fees and estimated delivery times during the checkout process.

To summarize, Artist Couture is a reputable brand known for its exceptional product quality, diverse shade ranges, and commitment to customer satisfaction. With a user-friendly website, promotions, and discounts, customers can confidently explore an extensive selection of cosmetics. By prioritizing inclusivity, innovation, and community engagement, Artist Couture continues to establish itself as a trusted and beloved name in the beauty industry.