Introduction

ArtNaturals is a skincare and wellness brand that is committed to providing natural and cruelty-free products to its customers. Founded in Los Angeles, California, in 2014, the company has quickly gained a reputation for its high-quality organic products that are affordable and effective. The brand offers a wide range of products, including hair care, skin care, aromatherapy, and bath and body products.

Pros and Cons

Pros: - The company uses natural and organic ingredients in all its products. - The brand is cruelty-free and doesn't test on animals. - ArtNaturals offers a wide range of products that cater to every skin and hair type. - The brand is committed to sustainability and uses eco-friendly packaging. - ArtNaturals prides itself on offering affordable products without compromising on quality. Cons: - Some users may experience allergies or sensitivity to natural ingredients. - Some customers have complained about slow shipping times. - The brand's customer service can be slow to respond at times.

User Experience

ArtNaturals' website is easy to navigate, and users can quickly find what they're looking for. The brand's product descriptions are detailed, and customers can read reviews from other users before making a purchase. The website also offers a subscription service that allows customers to save money and receive regular shipments of their favorite products.

Pricing and Value for Money

ArtNaturals offers affordable products without compromising on quality. The brand's products are priced competitively, and customers can find discounts and promotions on the website. The subscription service also offers additional savings.

Alternatives

There are several natural skincare and wellness brands available, including Burt's Bees, The Body Shop, and Lush. However, ArtNaturals sets itself apart by offering affordable products without compromising on quality.

Customer Service

ArtNaturals' customer service can be slow to respond at times, but the brand is committed to addressing customer concerns and questions. Customers can contact the brand via email, phone or live chat.

Product Quality and Selection

ArtNaturals prides itself on using natural and organic ingredients in all its products. The brand's products are of high-quality and cater to every skin and hair type. The brand's selection includes hair care, skin care, aromatherapy, and bath and body products.

Website Usability

ArtNaturals' website is easy to navigate, and users can quickly find what they're looking for. The website's design is clean and user-friendly, and the product descriptions are detailed.

Returns and Exchanges

ArtNaturals offers a 30-day money-back guarantee on all its products. Customers can return products for any reason within 30 days of purchase.

Promotions and Discounts

ArtNaturals offers promotions and discounts on its products regularly. Customers can find these deals on the website, social media or by subscribing to the brand's newsletter.

Reputation

ArtNaturals has gained a reputation for offering natural and affordable products that are of high-quality. The brand is committed to sustainability and social responsibility, and its products are cruelty-free.

Payment Options

ArtNaturals accepts several payment options, including credit cards, PayPal, and Amazon Pay.

Loyalty Programs

ArtNaturals' subscription service offers loyalty rewards to its customers. Subscribers can save up to 25% on their orders and receive free gifts with every purchase.

Customer Reviews

ArtNaturals' website features customer reviews for each product, allowing potential customers to read about the experiences of other users.

Community Involvement

ArtNaturals is committed to sustainability and social responsibility. The brand partners with several organizations to promote eco-friendly practices and supports various charities.

Shipping and Costs

ArtNaturals' shipping costs vary depending on the destination and the weight of the package. However, the brand offers free shipping on orders over $50 within the United States. The brand ships to several countries worldwide.

Akshita Ajitsariya Senior Editor

I'm Akshita Ajitsariya, a Master's in English student from the University of Delhi, and I am skilled in proofreading, editing, writing, and research. My passion for books extends beyond just reading them,...

Artnaturals Recent User Reviews

User Rating

5 stars

12

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Reviewer Name: JE

Review Submission Date: 2022-01-25

Review Title: Do not do business with Artnaturals
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Review Description: Do not do business with Artnaturals! I made a purchase on 1/1/22 and still have no information about when the product will be delivered 3+ weeks later. Multiple attempts at contacting customer service as well as contacting Route. No answers. I finally just disputed the charges with my credit card company. It’s a shame because I really liked their product that I first purchased at Costco. It all makes sense now why Costco stopped carrying their product…their company is a sham!

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Reviewer Name: JE

Review Submission Date: 2022-01-25

Review Title: Do not do business with Artnaturals
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Review Description: Do not do business with Artnaturals! I made a purchase on 1/1/22 and still have no information about when the product will be delivered 3+ weeks later. Multiple attempts at contacting customer service as well as contacting Route. No answers. I finally just disputed the charges with my credit card company. It’s a shame because I really liked their product that I first purchased at Costco. It all makes sense now why Costco stopped carrying their product…their company is a sham!

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Reviewer Name: Nick

Review Submission Date: 2022-01-25

Review Title: Beware this site, please read!
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Review Description: This is our second time buying from this site, not at all impressed by their customer service or lack there of. I bought some stuff during their sale almost a month ago, still haven't received the wipes. I've tried emailing, calling etc without any response whatsoever. I just filed a dispute with my credit card company, but this whole experience has made me stressed. Please take my experience as a warning to buying anything from this scam site.

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Reviewer Name: Nick

Review Submission Date: 2022-01-25

Review Title: Beware this site, please read!
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Review Description: This is our second time buying from this site, not at all impressed by their customer service or lack there of. I bought some stuff during their sale almost a month ago, still haven't received the wipes. I've tried emailing, calling etc without any response whatsoever. I just filed a dispute with my credit card company, but this whole experience has made me stressed. Please take my experience as a warning to buying anything from this scam site.

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Reviewer Name: Skinner

Review Submission Date: 2021-12-30

Review Title: Quick delivery and good prices
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Review Description: Quick delivery and good prices. I'm very pleased with their skincare products. Thank you for providing fantastic products and great service! Will absolutely order again!

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Reviewer Name: Skinner

Review Submission Date: 2021-12-30

Review Title: Quick delivery and good prices
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Review Description: Quick delivery and good prices. I'm very pleased with their skincare products. Thank you for providing fantastic products and great service! Will absolutely order again!

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Reviewer Name: Jeri gramly

Review Submission Date: 2021-12-09

Review Title: So horrible
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Review Description: I agree, fraudulent company! I ordered something and at the end of three weeks I had heard nothing about my order. When I inquired they just gave me a refund, so they say. Of course it will take 2-3 weeks to process it. It didn’t take them that long to take my money! Do not buy anything from them!!!

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Reviewer Name: Jeri gramly

Review Submission Date: 2021-12-09

Review Title: So horrible
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Review Description: I agree, fraudulent company! I ordered something and at the end of three weeks I had heard nothing about my order. When I inquired they just gave me a refund, so they say. Of course it will take 2-3 weeks to process it. It didn’t take them that long to take my money! Do not buy anything from them!!!

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Reviewer Name: Terri Hinshaw

Review Submission Date: 2021-11-20

Review Title: First 2 orders I received wrong…
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Review Description: First 2 orders I received wrong product. Yes, I tried a 3rd time because my hair likes the product and I can’t find it in any store around me. 4 weeks now since I ordered and still nothing. I called last week and they said it must be a technical issue why my order was still processing but they’ll send me a replacement order. Still nothing. Thank goodness I found another brand to try as I will not be ordering from here again.

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Reviewer Name: Terri Hinshaw

Review Submission Date: 2021-11-20

Review Title: First 2 orders I received wrong…
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Review Description: First 2 orders I received wrong product. Yes, I tried a 3rd time because my hair likes the product and I can’t find it in any store around me. 4 weeks now since I ordered and still nothing. I called last week and they said it must be a technical issue why my order was still processing but they’ll send me a replacement order. Still nothing. Thank goodness I found another brand to try as I will not be ordering from here again.