Artshack Reviews

Voted Excellent (5/5)

187015 Votes

0 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

No ratings for Terrible
No ratings for Poor
No ratings for Average
No ratings for Very Good
No ratings for Excellent
Write a review

Introduction: is an online art supplies store that offers a wide range of products for artists of all levels. With their extensive selection and competitive pricing, they aim to provide artists with all the materials they need to fuel their creativity. Whether you're a professional artist or a beginner, strives to offer a seamless shopping experience and top-notch customer service.

Pros and Cons:

Pros: - Diverse range of art supplies catering to different mediums and techniques. - Competitive prices and regular promotions make it more affordable for artists. - Responsive and knowledgeable customer service team. - User-friendly website with easy navigation and streamlined checkout process. Cons: - Limited physical store locations may not be accessible for some customers. - Shipping costs can be high for certain items or areas.

User Experience: provides a smooth and intuitive user experience, making it easy for customers to browse and find the art supplies they're looking for. The website is well-organized, with categories and filters that allow for quick searches. Detail-rich product descriptions and customer reviews help users make informed decisions. The checkout process is straightforward, and customers can easily track the status of their orders.

Pricing and Value for Money: offers competitive pricing, often beating or matching prices found in physical art stores. They frequently run promotions and discounts, enabling customers to save money on their purchases. Additionally, they have a price match guarantee, ensuring customers get the best value for their money.

Customer Service:

The customer service team at is known for their prompt and helpful support. They offer multiple channels for customer inquiries, including email and a dedicated helpline. Whether customers have questions about products, order tracking, or need assistance with returns, the knowledgeable and friendly staff is always ready to assist.

Product Quality and Selection: is committed to providing high-quality art supplies sourced from reputable brands. Their selection covers a diverse range of mediums, including paints, brushes, canvases, drawing tools, and more. With an emphasis on quality, artists can trust that the products they purchase from will meet their expectations and enhance their creative process.

Website Usability:

The website is designed for easy navigation and usability. It loads quickly, ensuring a seamless browsing experience. The search and filter functions enable users to find specific products efficiently. The layout is clean and intuitive, with clear product categorization and descriptions. Overall, the website's usability contributes to a positive shopping experience.

Returns and Exchanges: provides a hassle-free returns and exchanges policy. If customers receive damaged or defective items, they can easily initiate a return or exchange through the website or by contacting customer support. The store offers a fair timeline for returns and promptly processes refunds or replacements.

Promotions and Discounts: offers regular promotions and discounts to help customers save money on their art supply purchases. These promotions can include percentage-based discounts, buy-one-get-one deals, or free shipping offers. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest promotions and snag great deals.

Reputation: has built a reputable presence among artists and art enthusiasts due to their commitment to quality products and excellent customer service. Positive customer reviews and testimonials speak to their reliability and dedication to delivering a satisfactory shopping experience.

Payment Options: offers multiple payment options to cater to different customer preferences. Customers can pay securely using major credit cards such as Visa, Mastercard, and American Express. They also accept payment through PayPal, providing an extra layer of security.

Loyalty Programs: has a loyalty program in place to reward their loyal customers. By signing up, customers earn points for every purchase made. These points can be redeemed towards future purchases, allowing customers to save even more on their art supplies.

Customer Reviews:

Customer reviews play an important role in shaping the reputation of The website prominently features customer reviews and ratings for each product, offering insights into the experiences of fellow artists. This valuable feedback helps potential buyers make informed decisions and fosters trust in the quality of products.

Community Involvement: actively engages with the art community by sponsoring local art events, exhibitions, and workshops. They collaborate with artists and organizations to support and promote artistic endeavors. By fostering a sense of community, demonstrates their commitment to the thriving arts scene.

Shipping and Costs: offers shipping services across Canada. They carefully package orders to ensure items arrive in excellent condition. Shipping costs vary depending on the size, weight, and destination of the package. While shipping costs may be a consideration, strives to provide competitive rates and efficient delivery. They partner with reliable shipping providers to minimize shipping times and maintain the integrity of the products. In conclusion, is a reputable online art supplies store that offers a diverse range of products, competitive prices, and outstanding customer service. Their user-friendly website, quality products, and commitment to customer satisfaction make them a go-to destination for artists seeking to fuel their creativity. Whether you're a professional artist or a beginner, provides an exceptional shopping experience that meets the needs of all art enthusiasts.