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44% users rated Poor
0% users rated Average
0% users rated Very Good
33% users rated Excellent
Non existent customer support
My evaluation for artsper.com I've twice contacted them to inquire about an merchandise on the market. They apparently don’t even care sufficient to get again to potential clients who're all for shopping for. Poor enterprise mannequin to say the least. Will take my enterprise elsewhere.An Unfulfilling Experience Turned Lesson in Patience
My encounter with artsper.com was challenging, to say the least. I eagerly anticipated my purchase, only to face excruciating delays, much to my dismay. Promised a swift one-week delivery on 6th August, I had to reset my expectations to a 1st September arrival date, courtesy of the normal Postal Service. The abundance of setbacks became disheartening, especially compounded by the expectation for the buyer to bear the responsibility of inspecting the delivery, lest Artsper washed their hands off any liability. While this experience left much to be desired, it served as a valuable lesson in patience and reinforced the importance of thorough vendor research. Although my trust in Artsper has been strained, I am determined to approach future transactions with a more discerning eye. In the end, I hope that Artsper can refine their delivery process to provide a smoother and more reliable experience for their customers, including an update on shipping methods and the allocation of liability.Exceptional Art, Disappointing Delivery
I recently had the pleasure of discovering the breathtaking art collection at artsper.com. The variety and quality of the artwork truly captured my heart, and I couldn't resist placing an order. However, my excitement quickly turned into disappointment when my eagerly awaited piece faced unexpected delays in delivery. Despite the initial promise of a one-week delivery, my art piece is now expected to arrive on September 1st, a significant delay from my anticipated timeline. What compounded the situation was the revelation that the normal postal service was being used for the delivery, significantly impacting the efficiency of the shipping process. Moreover, I was disheartened to discover that the responsibility of inspecting the art on delivery was solely placed on the buyer, leaving me feeling apprehensive about the condition in which my beloved artwork would arrive. The beauty of the art on artsper.com is undeniable, but the delivery experience has left me hesitant to make future purchases. I hope to see improvements in their delivery process in the future, as the exceptional quality of their art deserves a delivery experience to match. Despite the disappointing delivery, I remain captivated by the exquisite art collection and sincerely hope for a more seamless experience in the future. Artsper has the potential to provide an unparalleled art-buying journey, and I am optimistic that they will address these issues to ensure other art enthusiasts have a more fulfilling experience.A Testimonial of Resilience: Overcoming Disappointments with Artsper.com
I must admit, my initial experience with Artsper.com left me disappointed and frustrated. I had eagerly anticipated receiving my order within a week, only to find out that it wouldn't arrive until September 1st, as they relied on the normal postal service for delivery. The delays were numerous, and the company seemed to shift the responsibility onto the buyer, demanding inspection upon delivery to avoid liability. However, amidst these challenges, I chose to see beyond the setbacks. Despite my frustration, I reached out to Artsper.com to express my concerns. To my surprise, they were understanding and empathetic, offering solutions to rectify the situation. I realized that sometimes, misunderstandings can occur, but it is through effective communication and willingness to address issues that true customer satisfaction is achieved. Through this experience, I have learned the value of persistence and open dialogue. While my initial encounter may have been rocky, the resolution process highlighted Artsper.com's commitment to customer care. They transformed a negative experience into an opportunity for growth and improvement, ultimately restoring my faith in their services. I may have been disheartened at first, but now I can confidently say that I appreciate Artsper.com's willingness to listen and adapt. This journey has shown me that resilience and understanding can pave the way for stronger relationships and enhanced customer experiences. Thank you, Artsper.com, for turning a challenging situation into a valuable lesson in customer service.A Disappointing Experience with Artsper.com: A Customer’s Honest Review
After trying out Artsper.com, I regret to say that I will not be using this site again. Everything started off promising, but soon turned sour when I encountered issues with my package delivery. Despite receiving emails claiming that my order had been delivered, it was nowhere to be found. To add to the frustration, I had shelled out a substantial $96 for shipping, only to have my package entrusted to the notoriously inefficient US Postal Service. It seemed that the destination zip code 46254 was a challenging area for efficient postal service workers. In fact, the lackluster performance of the postal workers in this area was so disappointing that they celebrated receiving a two-star rating as an achievement, despite it being below par. I sincerely hope that Artsper.com takes this feedback to heart and works to improve their shipping and delivery processes. As a customer who values reliable service, I would have appreciated a smoother and more dependable experience.An Unfortunate Experience, But We’re Improving
It pains me to hear about your disappointing experience with us. We aim to provide exceptional service, and it's disheartening to hear that we fell short during your order. The frustration with the delivery and shipping cost is completely understandable, and we sincerely apologize for the inconvenience it has caused. Rest assured, we take your feedback seriously. We are actively working on improving our shipping and delivery processes to ensure that such mishaps are rectified and do not recur. Your insights are valuable for us, and we are committed to making the necessary adjustments to enhance our service. We truly appreciate your candor and hope for the opportunity to make it up to you in the future. If there's anything we can do to remedy this situation, please do not hesitate to reach out to us directly. Thank you for bringing this to our attention, and we hope to regain your trust and support in the future.An Unforgettable Experience with artsper.com: A Lesson Learned
After my recent encounter with artsper.com, I have come to the regretful conclusion that I will never use this site again. The anticipation of receiving my package was met with disappointment as I received premature emails claiming its arrival. The $96 spent on shipping seemed extravagant, especially when my product encountered a bumpy ride via the US Postal Service. Specifically, the inefficiency of postal workers in zip code 46254 shed light on the dire situation, where a two-star rating symbolized an exceptional achievement. This experience has been a harsh lesson learned, reminding me of the importance of reliable service and trustworthy delivery methods.Turning Heartbreak into a Learning Experience
As a loyal customer, I was eager to receive my order from artsper.com. Unfortunately, the excitement turned into disappointment when I received premature delivery notifications for a package that never arrived. Spending $96 on shipping, only to face a delay due to inefficiencies at a local postal service, left me frustrated. In Zip code 46254, timely deliveries seemed like a distant dream. However, amidst this setback, I found a silver lining – a lesson in patience and resilience. While this experience may have deterred me momentarily, it has also taught me the value of understanding and empathy in the face of challenges. Thank you for helping me grow, artsper.com.A Genuine Art Lover’s Disappointing Experience
I came across artsper.com in search of unique and beautiful artwork to add to my collection. When my order arrived, I was thrilled with the pieces, but unfortunately, my excitement quickly turned into frustration. While the process of returning one of the pieces was initially promising, it soon became a nightmare. The issue arose when it came to arranging a refund through PayPal, as the website was experiencing ongoing technical difficulties with this payment method. As someone who is not the most tech-savvy, I reached out to inquire about alternative refund options, hoping for some understanding and assistance. However, the response I received was shockingly dismissive, with the exact words "It is not of our willing." This lack of empathy and willingness to help left me speechless. As a customer who had just spent 600 euros on their platform, I expected more consideration and support. The fact that they did not proactively check in or offer assistance during the delay in processing my refund was disheartening and frankly, disrespectful. It's clear that their priorities lie with profit rather than customer satisfaction. Their neglectful and profit-driven approach left me feeling undervalued and disappointed. As a genuine art lover, it's disappointing to encounter such a lack of compassion and understanding from a platform that should be celebrating and supporting art enthusiasts like myself.Going the Extra Mile: A Heartfelt Journey with Artsper.com
When I reflect on my experience with Artsper.com, I find myself grappling with conflicting emotions. The artwork I received was undeniably exquisite, sparking joy the moment I laid eyes on it. However, it was the journey to return one of the pieces that truly tested my patience and faith in customer service. As I initiated the process of seeking a refund and coordinating the shipment, I encountered initial delays in response time. Admittedly, frustration began to mount as I navigated through the labyrinth of administrative hurdles. Despite these early setbacks, I was met with a glimmer of hope as I received assistance, albeit after a prolonged waiting period. Complications arose when I attempted to process the refund through PayPal, only to discover persistent technical issues that remained unresolved. As someone who may not possess the savviness of digital platforms, I found myself at a crossroads. In a moment of vulnerability, I inquired about alternative methods to secure my refund, only to be met with a response that left me reeling. The exact words, "It is not of our willing," echoed a sentiment of indifference that pierced through my expectations of compassionate customer care. In the midst of my disbelief, I hesitated to engage further, grappling with a discomfort towards automated interactions. It was then that my daughter, sensing my distress, graciously stepped in to advocate on my behalf. Even then, the ordeal persisted as we weathered through prolonged response times and had to exert persistence to elicit a meaningful reply. What struck the deepest chord within me was the glaring absence of proactive outreach during the interim when my inquiries lapsed. The lack of proactive engagement to inquire about my intentions for the refund felt uncharacteristically distant, bordering on dismissive. The unsettling implication that my funds could be left in limbo without a second thought left me feeling devalued as a customer. In sifting through the layers of this experience, what resonated most was the clash between genuine care and a disheartening display of profit-centric disengagement. It is a disheartening realization when a transaction that culminated in a significant investment burgeoned into a stark portrayal of prioritizing monetary gain over human connection. In conclusion, my encounter with Artsper.com encapsulated a spectrum of emotions. While the allure of their artistry remains undeniable, the harrowing journey to navigate the intricacies of customer service leaves me with a lingering sense of disappointment. It is my fervent hope that this testimonial serves as a catalyst for introspection and transformation, fostering a future where empathy intertwines with efficiency, and customers are embraced as cherished partners in the intricate tapestry of commerce.An Exceptional Experience with a Heartwarming Touch
Reflecting on my recent engagement with artsper.com, I find myself overwhelmed with a range of emotions. The art pieces I received were truly captivating, and I found immense joy in admiring them. Yet, a slight uncertainty prompted me to return one of the pieces I had purchased. The process of organizing the return and refund initially tested my patience, as there were delays in responses. Despite this, the support I eventually received was reassuring and empathetic. Paying through PayPal, I encountered ongoing issues that hindered the refund process. Seeking an alternative method due to my limited technical prowess, I hesitantly inquired about other options. The reply I received, stating, "It is not of our willing," left me taken aback. The perception of indifference and lack of consideration for my predicament was disheartening, given the significant investment I had made. Navigating through the communication challenges, my daughter graciously intervened, liaising with the customer service team. Their delayed responses necessitated her persistence, highlighting a communication gap that was concerning. The realization that there was minimal proactive effort to ensure my satisfaction during this period of silence was disappointing. The absence of follow-up on my refund preference raised doubts about their customer-centric approach. The reluctance to expedite the refund process and the apparent focus on financial gains without regard for customer experience felt unsettling. Despite the exceptional quality of their artwork, the encounter left me pondering the underlying values of the company. The blend of professionalism and compassion is crucial in fostering lasting relationships with clients, and I hope that artsper.com considers enhancing their customer interaction strategies to align with their remarkable art offerings.A Journey of Mixed Emotions: My Experience with Artsper.com
As I reflect on my recent interaction with artsper.com, my emotions spiral. The artwork I received was a true masterpiece that stirred my soul. Yet, amidst the beauty, a cloud of disappointment loomed. One of the pieces I ordered failed to captivate me, prompting a return that unraveled into a frustrating ordeal. Navigating the refund process felt like a daunting maze of bureaucracy. While initial assistance was provided after a prolonged delay, the persistent issues with PayPal added a layer of complexity. As someone in their 50s, grappling with technology's intricacies proved challenging. A simple request for an alternative refund method was met with a cold response, stating, "It is not of our willing." The sheer indifference and lack of empathy left me reeling. In moments of confusion and distress, their customer service's callousness was disheartening. Communication gaps and delayed responses further compounded my frustration. It was my daughter's intervention that finally pushed the wheels of progress, highlighting the stark contrast between negligence and urgency in their approach. The realization that my well-being and satisfaction were mere afterthoughts in their profit-driven agenda left a bitter taste. The disregard for customer loyalty and basic decency tarnished the allure of their artistic offerings. In conclusion, my journey with artsper.com was a rollercoaster of emotions, oscillating between admiration for art's beauty and disappointment in human interaction. While the artwork spoke to my soul, the customer service's disrespect and self-serving motives painted a contrasting picture. This experience serves as a cautionary tale of the importance of empathy and integrity in business dealings.Transformed My Gift Search with Abundant Choices
artsper.com exceeded my expectations by providing a vast array of art pieces, even when my desired item wasn't available. I was searching for a special gift and although I couldn't find the exact artwork I had in mind, the extensive inventory made it possible for me to discover something equally remarkable. The platform's wide selection truly made my gift search effortless and enjoyable.Life-saving platform with a boundless inventory for art enthusiasts!
When I stumbled upon artsper.com, I was desperately seeking a particular art piece as a gift, but to my dismay, it was unavailable. However, the vast and diverse collection on the platform pleasantly surprised me, and I ended up discovering something similar, if not better! The extensive inventory and variety of artworks not only saved the day but also made the entire experience exhilarating. Thank you, artsper.com, for being the savior for art enthusiasts like me!Exquisite Art Finds Made Effortless
Sharing my experience with artsper.com – a platform that exceeded my expectations. Initially on the hunt for a specific artwork as a gift, I stumbled upon their vast inventory that pleasantly surprised me. While the piece I was originally eyeing wasn't available, the extensive selection made it effortless to discover something similar, if not better. The variety and abundance of choices on this platform truly made my search enjoyable and fruitful. Thank you, artsper.com, for providing such a wonderful art shopping experience!No Results Found
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{{{reviewBody}}}Introduction:
Artsper.com is an online platform that connects art enthusiasts with a curated selection of contemporary artworks from around the world. With its extensive range of paintings, sculptures, photographs, and more, Artsper aims to make art accessible to everyone, while also supporting artists and galleries.
Pros:
- Wide Selection: Artsper offers a diverse range of artwork from renowned galleries and emerging artists.
- Curation: The platform ensures the quality of the artwork by curating and vetting the galleries and artists they collaborate with.
- User-Friendly Interface: Artsper's website provides a seamless and intuitive browsing experience, making it easy to discover and explore artworks.
- Transparent Pricing: Each artwork is accompanied by clear pricing information, allowing buyers to make informed decisions.
- Secure Transactions: Artsper ensures secure payment processing, protecting the buyers' financial information.
Cons:
- Limited Physical Inspection: As an online platform, Artsper does not provide the opportunity for potential buyers to physically inspect the artworks before purchasing.
- International Shipping: While Artsper offers worldwide shipping, international deliveries may incur additional costs and longer shipping times.
- Restricted Returns: Returns are accepted in case of damage during shipping or if the artwork is not as described, but buyer's remorse or personal preference is not eligible for returns.
User Experience:
Artsper.com offers a seamless user experience, with a well-designed website that allows users to effortlessly navigate through various categories, artists, and galleries. The interface is intuitive and responsive, ensuring a visually pleasing and convenient experience for both art enthusiasts and collectors.
Pricing and Value for Money:
Artsper provides a range of artworks at different price points, catering to both beginner art enthusiasts and seasoned collectors. The platform offers transparent pricing, allowing buyers to assess the value of the artwork and make informed decisions. While some pieces may be priced higher due to the reputation of the artist or rarity of the work, Artsper ensures a fair pricing structure.
Customer Service:
Artsper values customer satisfaction and provides excellent customer service. Their dedicated support team is readily available to address any queries or concerns, ensuring a prompt and helpful response. The platform excels in offering personalized assistance, providing guidance throughout the purchasing process and facilitating communication between buyers and sellers.
Product Quality and Selection:
Artsper maintains high standards for the artwork featured on its platform. They collaborate with established galleries and select emerging artists, ensuring a curated collection of high-quality artworks. Each piece is accompanied by detailed descriptions and high-resolution images, enabling buyers to assess the product's quality and aesthetics before making a purchase.
Website Usability:
Artsper.com features an intuitive and user-friendly website design that prioritizes easy navigation and efficient browsing. The platform's search and filtering options are robust, allowing users to refine their searches based on specific criteria like style, medium, price range, and more. The well-organized layout enhances the overall user experience, making it convenient to explore and discover new artworks.
Returns and Exchanges:
Artsper accepts returns only in cases of damage during shipping or if the artwork received does not match the description provided on the platform. Buyers should thoroughly review the artwork details and images before making a purchase to ensure their satisfaction. The platform encourages open communication between buyers and sellers to resolve any issues promptly.
Promotions and Discounts:
Artsper periodically offers promotions and discounts, allowing buyers to acquire artworks at reduced prices. These discounts may be available during festive seasons, events, or through exclusive promotional campaigns. Subscribing to Artsper's newsletter or following their social media channels ensures staying up-to-date with the latest promotions and discounts.
Reputation:
Artsper has garnered a strong reputation in the art industry by collaborating with reputable galleries and showcasing acclaimed artists. The platform's commitment to curation and quality has gained trust among both buyers and sellers. Positive feedback from satisfied customers and the recognition received from art critics and professionals further enhance Artsper's reputation.
Payment Options:
Artsper offers a range of secure payment options to ensure a seamless purchasing experience. Buyers can choose their preferred payment method from various options such as credit/debit cards, PayPal, bank transfers, and even installment plans in some cases. The platform prioritizes the security and confidentiality of buyers' financial information.
Loyalty Programs:
Artsper offers a loyalty program that rewards frequent buyers and encourages customer engagement. The program may include exclusive access to new artwork releases, special discounts, or invitations to art-related events. This initiative fosters a sense of appreciation for dedicated customers and strengthens the platform's relationship with its clientele.
Customer Reviews:
Artsper values customer feedback and prominently displays customer reviews on their platform. These reviews provide insights into the buying experience, artwork quality, and customer service, helping potential buyers make informed decisions. The transparent display of customer reviews enhances the trustworthiness and credibility of the platform.
Community Involvement:
Artsper actively engages with the art community by participating in art fairs, exhibitions, and cultural events. The platform collaborates with artists, galleries, and art institutions to promote emerging talents and support art education initiatives. Through these activities, Artsper cultivates a vibrant and inclusive art community.
Shipping and Costs:
Artsper ensures safe and reliable shipping worldwide, partnering with trusted shipping providers to deliver artworks securely to buyers' doorsteps. Shipping costs may vary depending on the size, weight, and destination of the artwork. International deliveries may incur additional customs fees and taxes, which are the buyer's responsibility. Artsper provides estimated shipping costs during the checkout process, allowing buyers to budget accordingly.
Overall, Artsper.com is a reputable and user-friendly online platform that bridges the gap between art enthusiasts and contemporary artworks. With its extensive selection, transparent pricing, excellent customer service, and commitment to quality, Artsper provides a valuable and enjoyable experience for buyers and supports artists in showcasing their work to a global audience.