Arttoframe User Reviews

Introduction

ArtToFrame is a top-notch online store that offers an extensive collection of custom frames, canvas prints, and acrylic prints. The company has been around for over 80 years and is dedicated to providing its customers with personalized frames and prints that are tailored to their unique preferences.

Pros and Cons

Pros:

• Wide range of frame styles and sizes
• Free design consultation available
• Easy-to-use website interface
• Fast shipping

Cons:

• Cost of custom frames may be high for some customers
• Some users have faced issues with returns and exchanges
• Not a lot of information available regarding the company's community involvement

User Experience

ArtToFrame has a user-friendly website interface that allows customers to create custom frames and prints with ease. The website is well-organized and provides a variety of tools that make the customization process simple and accessible to everyone. Additionally, their customer service team is helpful and responsive, providing guidance to customers throughout the ordering process.

Pricing and Value for Money

The cost of custom frames may vary depending on the size and material chosen. In general, ArtToFrame's prices are reasonable and competitive with other online framing stores. Additionally, the company offers a price match guarantee, ensuring that customers receive the best possible deal. Overall, ArtToFrame provides excellent value for money, especially considering the quality of their products.

Alternatives

ArtToFrame faces competition from other online framing stores such as Framebridge and Simply Framed. While these companies offer similar services, ArtToFrame's customization options and price match guarantee set it apart from the competition.

Customer Service

ArtToFrame's customer service team is highly efficient and responsive. They offer a free design consultation service to ensure customers get the right frame for their artwork. Additionally, the team is available via phone or email to address any concerns or questions customers may have.

Product Quality and Selection

ArtToFrame offers a wide range of frame styles and sizes, ensuring that customers can find the perfect frame for their artwork. Their products are made from high-quality materials, ensuring that the frames are durable and long-lasting.

Website Usability

The ArtToFrame website is easy to navigate, and customers can quickly customize their frames and prints. The website provides clear instructions and helpful tips to ensure the ordering process is seamless.

Returns and Exchanges

ArtToFrame's return policy is relatively strict. Customers must alert the company within two business days of receiving a product to initiate a return or exchange. Additionally, custom frames cannot be returned unless they are damaged upon arrival.

Promotions and Discounts

ArtToFrame offers various promotions and discounts throughout the year, such as seasonal sales and coupon codes. Additionally, the company offers a rewards program that allows customers to earn points for every purchase they make, which can be applied towards future orders.

Reputation

ArtToFrame has an excellent reputation in the framing industry, with many satisfied customers praising the company's product quality and customer service. Additionally, the company has received positive reviews on popular review sites such as Trustpilot and Google.

Payment Options

ArtToFrame accepts various payment methods, including credit cards, PayPal, and Amazon Pay. Additionally, the company uses secure payment processing to protect customers' financial information.

Loyalty Programs

ArtToFrame offers a rewards program that allows customers to earn points for every purchase they make. Points can be redeemed for discounts on future orders.

Customer Reviews

Many customers have left positive reviews of ArtToFrame, highlighting the company's product quality, customer service, and fast shipping times. However, some customers have faced issues with returns and exchanges.

Community Involvement

There is limited information available regarding ArtToFrame's community involvement. However, the company has donated frames to various charity organizations in the past.

Shipping and Costs

ArtToFrame offers fast shipping, with most orders being shipped within one business day. Shipping costs vary depending on the size and weight of the order, as well as the customer's location. However, the company offers free shipping on orders over $75. In conclusion, ArtToFrame is an excellent online store for anyone looking to purchase high-quality custom frames and prints. While their prices may be higher than some other online framing stores, the company's dedication to customer service, product quality, and customization options make it a top-tier option for anyone looking to purchase custom frames.