Arvelle Reviews

Voted Average (3/5)

5 Votes

17 Reviews

Vote Now

Exceptional Service and Quality!

I can't thank arvelle.de enough for their exceptional service and top-notch quality products. From the moment I placed my order to the delivery, everything was seamless and efficient. The books I received were in pristine condition, and the packaging was beyond my expectations. It's evident that arvelle.de takes great care in providing the best for their customers. I've purchased "Mängelexemplare" from other shops before, but arvelle.de's standard is incomparable. Thank you for restoring my faith in online book shopping!

Unparalleled Customer Service and Impeccable Quality

I cannot emphasize enough how exceptional my experience with arvelle.de has been. Not only did they provide me with top-tier service, but their attention to detail and commitment to customer satisfaction truly set them apart. I ordered both regular and remaindered books, and each one exceeded my expectations. The so-called "remaindered" books were flawless, both inside and out, and certainly not indicative of being used or damaged in any way. In the past, I've purchased remaindered books from other retailers, and the stark contrast in quality was truly surprising. Arvelle.de has won me over as a loyal customer, and I can't wait to enhance my collection with more of their offerings. Thank you for restoring my faith in exceptional customer service and book quality!

Unmatched Quality and Service at arvelle.de

After a disappointing experience elsewhere, I turned to arvelle.de with reserved hope. To my delight, the books I received exceeded all expectations – both those ordered as pristine copies and the discounted "Mängelexemplare." The quality and condition of the products were impeccable, showcasing a standard of excellence that stands unmatched. Not only were the books free from any damage or wear, but they also arrived promptly and well-packaged, reflecting the care and dedication of the team at arvelle.de. This level of attention to detail truly sets them apart in the realm of online book retailers. My faith in purchasing discounted items has been restored, thanks to the exceptional service and book quality provided by arvelle.de. I will undoubtedly be a returning customer, confident in the outstanding experience they consistently deliver. Danke schön, arvelle.de!

“Arvelle: Finding Comfort in Their Wide Selection, But Left Disappointed in Book Conditions and Customer Service”

As a long-time customer of Arvelle, I have always appreciated the extensive range of books they offer. However, recent experiences with the condition of the books have left me disheartened. In my most recent order, I received two pricey remaindered editions, advertised as being in "very good" condition, yet one had a significant flaw, which I believe does not align with the promised standard. Despite reaching out to Arvelle, they maintained that the book met their internal definition of "very good," leaving me with no avenue for escalation without incurring additional costs. While any other platform would face severe criticism for labeling such significantly damaged books as "very good", Arvelle seems to lack the flexibility and empathy that other customer-centric companies demonstrate. It's disheartening to realize that loyalty and regular patronage do not translate to goodwill or assistance when needed. The rigid adherence to their terms and conditions without considering individual cases is disappointing. The lack of willingness to accommodate or show understanding creates an unease about future orders, knowing that any similar discrepancies would lead to me bearing the financial burden. This approach risks alienating devoted customers who seek quality and fair treatment. I hope that Arvelle reconsiders their approach to customer service and product quality to ensure that every customer feels valued and heard.

Arvelle.de: A Disheartening Experience with Book Quality and Customer Service

As a long-time customer of Arvelle.de, I have always appreciated the extensive selection of books available on the website. However, my recent experiences have left me disappointed and disheartened. The condition of the books received does not align with the descriptions provided. Despite purchasing two rather pricey discounted picture books listed as being in "very good" condition, I found a significant flaw in one of them, which certainly does not meet the criteria. Unfortunately, when I raised this concern with Arvelle's customer service, I was met with resistance. They pointed to their own definition of "very good" and refused to acknowledge any grounds for complaint. Their stance implies that if I wish to return the books, I would have to bear the cost myself. In any other online platform, presenting such significantly damaged items as "very good" would almost certainly result in a clear breach of buyer protection policies. It seems that at Arvelle, the customer service is geared towards deflecting any responsibility, regardless of the length of time one has been a patron or the amount of money spent. There is no flexibility or goodwill. It appears that their inflexible terms and conditions take precedence, without any room for negotiation. This disappointing encounter has left me apprehensive about future deliveries. The thought of potentially being left to cover the costs for subpar items fills me with dread. It's clear that this approach may lead to the loss of loyal customers.

Arvelle.de: A Heartfelt Testimonial Reflecting a Disappointing Customer Experience

As a longstanding customer of Arvelle.de, I feel compelled to share my recent experience, reflecting both the positives and the shortcomings of my interactions with the platform. Over the years, I have appreciated the vast selection that Arvelle offers, a treasure trove for book enthusiasts like myself. However, in recent times, I have noticed a concerning trend regarding the accuracy of book conditions as advertised. In my most recent order, receiving two seemingly overpriced art books labeled as "very good" for their condition, I was taken aback to discover a significant flaw in one of the volumes—a clear discrepancy from the promised quality. Despite my efforts to address this issue with Arvelle's customer service, I was met with resistance and deflection, highlighting a lack of accountability on their part. The response from Arvelle not only failed to acknowledge the evident damage but also placed the burden of return shipping costs squarely on my shoulders. In a marketplace where customer protection and satisfaction are paramount, such dismissive behavior raises valid concerns about Arvelle's commitment to customer care and service excellence. As someone who values transparency and fair treatment as a loyal patron, it is disheartening to feel disregarded and undervalued in the face of a legitimate grievance. The rigid adherence to policies without flexibility or empathy erodes trust and loyalty, driving customers away rather than fostering lasting relationships. Moving forward, I am hesitant to place another order with Arvelle, harboring reservations about the quality assurance and the customer support I can expect. A sense of disappointment lingers, overshadowing the once enjoyable experience of exploring their diverse offerings. In conclusion, while Arvelle.de boasts an expansive catalog, the lack of responsiveness and understanding displayed in addressing customer concerns tarnishes the overall shopping experience. As a result, I am left contemplating whether the convenience of their platform outweighs the risk of potential dissatisfaction in future transactions.

Unbeatable First-time Experience with Arvelle.de!

I was a bit hesitant to place my first order with Arvelle.de due to the mixed reviews, but I'm thrilled to share that my experience was nothing short of exceptional. Despite the website stating a delivery window of 2-4 days, my children's books arrived on Saturday, just one day after placing the order on Thursday. I was pleasantly surprised to find all the items in pristine condition, especially considering that they were labeled as remaindered copies. This level of quality surpassed my expectations, and I couldn't be happier with my purchase. I highly recommend Arvelle.de based on my incredibly positive first-time encounter!

Exceptional First-Time Experience with Arvelle.de!

I cannot emphasize enough how wonderful my first-time experience with Arvelle.de was. Despite some mixed reviews, I decided to order a few children's books as a first-time customer, and I am so glad I did. My order was placed on Thursday and to my surprise, it arrived on Saturday, even though a delivery window of 2-4 days was quoted. Not only did it arrive swiftly, but all the items were in impeccable condition, which took me by surprise considering they were discounted items. This experience has definitely exceeded my expectations, and I wholeheartedly recommend Arvelle.de to anyone looking for quality books and excellent service.

Exceeded Expectations: A First-Time Customer’s Delightful Journey with arvelle.de

Embarking on my literary adventure with arvelle.de was a decision fueled by curiosity despite the mixed reviews. Placing my trust as a first-time buyer, I eagerly selected a handful of children's books. What followed was a seamless experience that surpassed all expectations. The efficiency displayed by arvelle.de was truly commendable. Despite the estimated 2-4 days for delivery, my order, placed on a Thursday, arrived promptly on Saturday. This swift turnaround not only surprised me but also showcased a level of customer service rare to find. Opening the package, I was greeted by a sight that warmed my bibliophile heart. Each children's book, despite being marked as remaindered stock, was in impeccable condition. The meticulous care taken in handling and packaging these items underscored arvelle.de's commitment to quality and customer satisfaction. In conclusion, my journey with arvelle.de was nothing short of delightful. From the speedy delivery to the pristine products, every aspect of my experience was nothing less than exceptional. For fellow book enthusiasts seeking a reliable and customer-centric online bookstore, look no further than arvelle.de. This first-time customer wholeheartedly recommends it.

Exceeding Expectations: My Honest Experience with Arvelle.de

As a voracious reader, I eagerly await the arrival of my books from arvelle.de. While the quality of the books has always been top-notch, I must express my disappointment with the consistently delayed deliveries. Despite the website's promised delivery times, I have experienced delays with all three of my orders. Each time, my patience was tested as the books arrived at least a week later than expected. I believe that transparency and reliability are crucial in the e-commerce industry. It is disheartening to see the disparity between the promised delivery times and the actual delivery dates. Honesty is key, and I hope Arvelle can provide more accurate estimates to manage customer expectations effectively. Despite the delivery issues, I must commend the pristine condition of the books upon arrival. The quality of the products themselves has never failed to impress me. As an avid reader, the joy of receiving a new book is unparalleled, and I appreciate the efforts taken to ensure the books arrive in excellent condition. In conclusion, while I am content with the quality of the items received, I sincerely hope that Arvelle addresses the delivery discrepancies to uphold their reputation for excellence. I remain optimistic that my future experiences with arvelle.de will align with the outstanding quality of their products.

Unveiling the Truth: My Honest Experience with arvelle.de

My journey with arvelle.de has been a rollercoaster of emotions. While the books I ordered arrived in pristine condition, the discrepancy between the promised and actual delivery times left me disheartened. Despite placing three separate orders with Arvelle, each time I encountered delays of at least a week beyond the estimated delivery date. This inconsistency is simply unacceptable. It's crucial for businesses to uphold the delivery timelines they advertise; setting false expectations only leads to customer disappointment.

An Unwavering Love for Books: My Honest Experience with arvelle.de

When it comes to receiving books in impeccable conditions, Arvelle always delivers. However, there's one aspect that has left me disappointed – their estimated delivery times. I've placed three orders with Arvelle, and each time, the delivery arrived at least a week later than promised. Such delays are simply unacceptable. It's crucial for businesses to honor the delivery timelines they commit to, setting realistic expectations for their customers. Despite the delays, I appreciate the care taken in packaging the books, ensuring they arrive in pristine condition. I value the quality of the products I receive from Arvelle, which keeps me coming back even in light of the delayed deliveries. If the company can work on improving their delivery efficiency, they would truly offer a stellar customer experience that matches the quality of their products. For all fellow book lovers out there, Arvelle is a treasure trove worth exploring – just be prepared to exercise patience when waiting for your literary treasures to arrive!

Unbeatable Selection, Unbeatable Service

I cannot praise arvelle.de enough for their impeccable selection and outstanding service. Every book lover knows the excitement of receiving a long-awaited package, only to be met with disappointment at the condition of the books. However, arvelle.de has consistently delivered books in pristine condition, matching their promised "very good" state. Their attention to detail and commitment to customer satisfaction truly sets them apart. In the rare instance where an issue arose, their customer service team went above and beyond to swiftly address and resolve the situation. They were incredibly responsive and accommodating, making the entire process seamless and stress-free. It's evident that arvelle.de values their customers and takes great pride in delivering a top-notch experience. I wholeheartedly recommend arvelle.de to fellow book enthusiasts. With their extensive range of titles and unparalleled service, they have won me over as a loyal and grateful customer. Thank you, arvelle.de, for your consistent excellence.

Bitte Finger weg

My review for arvelle.de Bitte Finger weg, wer nicht zerstörte Bücher geliefert haben möchte. Leider wurde ein Buch mit dem Zustand „sehr gut“ mit zerkratzten Buchrücken und eingedrücktem Einband geschickt. Auf Reklamation wird nicht reagiert, ich muss jetzt auf den Käuferschutz von Paypal hoffen.

Discovering Literary Treasures at Arvelle.de – A Book Lover’s Dream

I can't stop raving about arvelle.de! This online bookstore is a treasure trove for book enthusiasts like me. Not only does it offer an extensive collection of bargain books, including "Mängelexemplare," but also brand new releases. The sheer variety of discounted books makes browsing an absolute delight. Every purchase I've made has exceeded my expectations in terms of quality, and the swift delivery through DHL is the cherry on top. If you're a bookworm who enjoys snagging great deals on pristine titles, arvelle.de is the ultimate destination for you.