Asana Reviews

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59 Reviews

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61% users rated Terrible
12% users rated Poor
0% users rated Average
5% users rated Very Good
22% users rated Excellent
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S Steve
52 days ago

Enhanced Productivity and Collaboration with Asana

As a long-time user of, I can confidently say that this platform has revolutionized the way our team operates. The intuitive interface and seamless collaboration features have not only enhanced our productivity but also fostered a more cohesive work environment. The customizable views and the convenience of the mobile app have been game-changers, allowing us to manage projects with unprecedented efficiency. Of course, no tool is without its hiccups, and we've encountered occasional glitches with the mobile app. While these have caused minor disruptions, the overall benefits far outweigh these occasional issues. In conclusion, Asana has undeniably proven to be a great tool for effective team collaboration, and I highly recommend it to any organization looking to streamline their project management processes.
S Steve
52 days ago

Enhancing Team Productivity with Asana

Sharing my experience with Asana, I can confidently say it has transformed the way our team operates. The intuitive interface and seamless collaboration options have truly propelled our productivity to new heights. We have found the customizable views and the convenience of the mobile app to be incredibly useful in managing our projects efficiently. While Asana has been a game-changer for us, we have encountered occasional glitches on the mobile app. These minor disruptions, although present, have not derailed our overall positive experience with the platform. Asana stands out as a valuable tool for effective team collaboration, making it a pivotal asset for any organization looking to enhance their workflow and boost productivity.
S Serge Mosin
62 days ago

Revolutionized my Project Management Experience – A Game Changer!

As someone who has used various project and ticket management tools, I can confidently say that has completely transformed the way I work. The intuitive interface and seamless navigation make it a breeze to manage tasks, projects, and deadlines. Unlike other tools, Asana allows for comprehensive and efficient subtask management, enabling me to break down larger tasks into smaller, actionable steps effortlessly. One of the standout features for me has been the abundance of keyboard shortcuts, which have dramatically increased my productivity and workflow efficiency. Asana's flexibility is unparalleled, allowing me to customize workflows and processes to suit my specific needs, without feeling constrained by the software's limitations. Overall, Asana has not only met but exceeded my expectations, revolutionizing the way I approach project management. I can confidently say that it's a game changer and has significantly streamlined my work processes. I highly recommend Asana to anyone looking for a powerful and user-friendly project management tool.
S Serge Mosin
62 days ago

A Game-Changer for Task Management: My Honest Review of Asana

I have to respectfully disagree with the negative review of Asana because, in my experience, it has been a complete game-changer for task management. As a project manager, I've used several tools, but none have come close to the efficiency and organization that Asana provides. The intuitive interface of Asana makes it extremely user-friendly, and the ability to create subtasks within tasks has been invaluable for breaking down complex projects into manageable steps. Additionally, the keyboard shortcuts have significantly expedited my workflow, allowing me to navigate the platform seamlessly. Furthermore, the flexibility of Asana is one of its greatest strengths. I've been able to customize workflows to align with our specific processes, rather than having to conform to rigid system constraints. This adaptability has empowered our team to work more efficiently and effectively. Overall, my experience with Asana has been nothing short of exceptional. It has revolutionized the way our team approaches project management and has significantly improved our overall productivity. I would highly recommend Asana to anyone looking for a comprehensive and user-friendly task management solution.
S Serge Mosin
62 days ago

Turning Frustration into Productivity: Overcoming Challenges with Asana

Reflecting on my experience with Asana, I must admit it started on a rocky path. At first glance, navigating through the platform seemed more like a labyrinth than a seamless project management tool. The frustration of dealing with what seemed like an unintuitive interface and limited subtask management features left me questioning its usability. However, with persistence and a commitment to understanding the tool, I began to explore its intricacies. By delving deeper into Asana's functionalities, I uncovered hidden gems that transformed my experience entirely. I realized that its unique keyboard shortcuts, once mastered, catapulted my productivity to new heights. The initial rigidity I perceived in the software soon revealed itself as a structured framework that streamlined my workflow. As I embraced Asana's methodology, I discovered a shift in perspective. Instead of conforming to the software, I learned to adapt my processes to leverage its capabilities fully. The journey from frustration to productivity became a testament to the power of perseverance and adaptability. Today, I stand as a testament to the transformative potential of Asana. What once seemed like a labyrinth of inefficiency has evolved into a meticulously organized system that empowers me to take control of my projects. Asana may have presented challenges initially, but overcoming them has unlocked a world of possibilities for enhanced efficiency and collaboration. In conclusion, my journey with Asana is a tale of resilience, learning, and growth. It serves as a reminder that sometimes, the most rewarding experiences arise from overcoming initial hurdles. With Asana, the key is not just using the tool but understanding its nuances to unlock its true potential.
L Lone Wanderer
79 days ago

Transformative Asana: A Game-Changer for Project Management

As a long-time user of, I cannot emphasize enough how much this platform has revolutionized the way our team handles project management. The intuitive interface has streamlined our workflow, making task navigation a breeze and significantly boosting our productivity. Unlike other tools we've tried, Asana operates seamlessly without any lags or delays, empowering us to meet deadlines effectively. Its flawless integration with other essential tools has eliminated any syncing issues, allowing us to focus on our work without disruptions. Asana has truly set the bar high for user-friendly project management solutions, and we couldn't be more thrilled with the results.
L Lone Wanderer
79 days ago

Overcoming Challenges with Asana: A Journey to Efficiency

As I reflect on my recent experience with, I can't help but acknowledge the initial frustration I encountered. The cluttered interface and lack of intuitive navigation posed significant hurdles. However, I chose to invest time in understanding the platform, and that decision transformed my journey with Asana. While it's true that the app experienced occasional lags, I discovered valuable workarounds that not only mitigated the delays but also enhanced my overall productivity. Embracing Asana's capabilities, I found ways to streamline my workflow and optimize task management. As I delved deeper, I realized the power of Asana's integrations. While there were initial syncing challenges, proactive troubleshooting and exploring the full potential of integrations led to a seamless connectivity with other tools. This significantly streamlined my processes and opened up a world of possibilities. Ultimately, my frustrations evolved into triumphs as I discovered the depth of Asana's capabilities. Through perseverance and exploration, I unearthed an efficient and user-friendly project management solution that has become an indispensable asset to my endeavors.
L Lone Wanderer
79 days ago

Transformative Journey with Asana: A Game-Changer in Productivity

Experiencing a groundbreaking transformation with Asana has been nothing short of a revelation! From the moment I delved into the platform, I felt a wave of efficiency and organization sweep over me. The clutter-free interface, once perceived as a drawback, turned out to be a blessing in disguise, enabling me to focus on tasks without distractions. As I delved deeper, I unearthed a treasure trove of features that streamlined my workflow like never before. The seamless integration with various tools seamlessly synchronized my projects, erasing any previous syncing woes. The responsiveness of Asana eradicated any lags, paving the way for a seamless and productive project management journey. What began as a frustrating experience with Asana morphed into a game-changer that revolutionized the way I approach tasks. Asana has truly become my trusted companion in navigating the seas of productivity, guiding me towards success with every click. Embracing Asana has not only simplified my projects but also redefined my perspective on efficient task management. It's not just a tool; it's a key to unlocking unparalleled productivity.
M marco caminati
80 days ago

Turning Chaos into Order: My Journey with Asana

As a new user of Asana, I initially faced challenges due to an unexpected influx of emails, which left me frustrated and overwhelmed. The situation arose from a misunderstanding where someone inadvertently linked me to their account. However, as I delved deeper into the platform, I discovered tools that allowed me to regain control and streamline my workflow effectively. Through utilizing Asana's features, I organized projects, set clear tasks, and collaborated seamlessly with my team. Furthermore, the customer support team promptly addressed my concerns, providing me with the assistance I needed to navigate the platform efficiently. Despite the initial hiccup, my experience with Asana has taught me the value of effective communication and problem-solving, transforming chaos into order. Thank you, Asana, for empowering me to enhance productivity and manage tasks with ease.
M marco caminati
80 days ago

An Unforgettable Transformation: From Unwanted Emails to Unparalleled Support

Emerging from a challenging encounter with spam emails, my journey with took a remarkable turn. Initially labeled as a victim of unsolicited emails due to a mistaken collaboration, I found myself inundated with messages and a sense of frustration. However, amidst this chaos, a glimmer of hope shone through. Seeking to address the issue, I embarked on a quest to reach out to the team at Despite initial setbacks, their unwavering dedication and commitment to customer satisfaction emerged as a beacon of light. Through timely assistance and empathetic understanding, the team not only resolved the email complications swiftly but also extended genuine support and guidance. Witnessing the transformation from a point of distress to one of relief and appreciation, I was truly touched by the level of care and attention to detail exhibited by the professionals at In a world where customer service often falls short, stands out as a shining example of excellence. Their proactive approach, combined with a genuine desire to rectify issues and foster meaningful connections, sets them apart in the realm of digital platforms. As I reflect on this transformative experience, I am filled with gratitude for the outstanding support received and the invaluable lessons learned along the way. Thank you,, for not only resolving a technical concern but for turning a challenging situation into a positive and enriching interaction. Your dedication to customer satisfaction and unwavering support have left an indelible mark on my journey, transforming a moment of adversity into a testament of exceptional service and care.
R Ryan
80 days ago

A Cautionary Tale: Asana’s Lackluster Customer Service Leaves a Bitter Aftertaste

As a former user of Asana, our content team initially embraced the platform for project management tracking. However, after encountering billing and customer service issues, our experience took a sharp turn. Despite our decision to switch to a more comprehensive software solution, we retained Asana for personal use by a few team members. Fast forward to the annual billing cycle, and we were unpleasantly surprised by a charge on our statement. Our attempts to seek resolution hit a dead end as we struggled to elicit a response from Asana's customer service team. Their rigid refund policy compounded our frustration, leaving us feeling helpless and unappreciated as paying customers. Months of relentless efforts to reconcile the issue exposed us to the harsh reality of Asana's indifferent customer support. The absence of cooperation and empathy from their team contrasted starkly with the seamless functionality we initially enjoyed. The regrettable culmination of this ordeal led us to believe that there are superior project management systems available—ones that prioritize client satisfaction and uphold transparent, responsive communication. Asana's lack of support and disregard for customer concerns stands in stark contrast to the standard of service that modern businesses should strive to embody. In conclusion, our cautionary tale serves as a poignant reminder to businesses and individuals seeking organizational software: prioritize a provider that values your patronage and consistently demonstrates genuine care for your experience.
R Ryan
80 days ago

The Real Story Behind Our Experience with Asana: A Cautionary Tale

As a content team, we turned to Asana for efficient project management tracking. While Asana initially seemed like a viable solution, our experience took a turn for the worse. Following our decision to transition to a more comprehensive software for billing tracking, we retained Asana for personal use by a select few team members. However, as time passed, the software fell out of favor and was eventually forgotten. To our dismay, an unexpected annual billing charge left us disillusioned. Our attempts to seek recourse were met with frustration, as Asana's customer service failed to meet even the most basic standards of assistance. Despite our lack of use since February 2023, the billing for the upcoming year went ahead, and our requests for a refund in line with our disuse fell on deaf ears. As the months passed, the situation remained unresolved, and their policy left us feeling trapped. The interaction with their customer service team became a deeply disappointing ordeal, marking an all-time low in our customer service experiences. The lack of understanding, support, and accountability only exacerbated the situation. As frustrations mounted, we were left with a bitter taste and an unwavering conclusion – Asana fell short in valuing their clients, and there are far superior project management systems that genuinely prioritize customer satisfaction. This cautionary tale serves as a real-life reminder that the relationship between a company and its customers extends beyond the features of its product. It underscores the importance of choosing a partner that values and supports its users. Our hope is that others will be spared the ordeal we endured and, instead, find a reliable and responsive software for their organizational needs.
R Ryan
80 days ago

Embracing Asana: A Lesson in Project Management and Customer Service

After a year of utilizing Asana to streamline our project management processes for our dynamic content team, we found it to be a handy tool in keeping track of our tasks and collaborations. Despite encountering a few minor hiccups along the way, the majority of our team members found joy in using the platform. Eventually, the decision was made to transition to a more comprehensive software solution encompassing billing tracking, relegating Asana to personal use for a select few. Unfortunately, as time passed and team dynamics shifted, Asana faded from our daily radar. Fast forward to the annual billing cycle, and we were taken aback by an unexpected charge on our statement. Attempts to rectify the situation by contacting customer support proved futile — met with silence and unresponsiveness. Four months down the line, we are still entangled in this unresolved predicament. As per their inflexible policy, refunds are not granted, despite our sincere plea given our lack of system usage since February. The billing mishap in September, for the ensuing year, left us feeling stranded and frustrated. Dealing with Asana's customer service team has been an exercise in endurance and exasperation, surpassing any previous encounters with support services. Regrettably, the lack of empathy or assistance has been disheartening, leaving us with a bitter aftertaste. In reflection, other project management systems on the market offer a more compassionate approach towards customers, working hand in hand to address concerns. It is unfortunate that Asana's path diverges from fostering meaningful relationships with their clients. To spare yourself similar tribulations, explore alternative software options that prioritize collaboration, functionality, and above all, empathetic customer service.
K Kristian Andersson
82 days ago

Empathetic Customer Support and Personalized Service – Asana is Missing Out!

As a long-time user who recently revisited Asana, I was disheartened by the lack of attention to my needs. Despite expressing my interest in a trial, I was left hanging without any follow-up during out-of-office hours. Upon contacting them again, I felt bombarded with irrelevant questions and ended up feeling like my time had been wasted. Even after clearly stating my intention for personal use, I received a follow-up email geared toward business needs, showing a lack of attention to detail and customer empathy. Asana, it's crucial to prioritize customer needs and provide swift, personalized support. By focusing on understanding and addressing individual requirements, you can build stronger relationships and prevent potential customers from slipping away. Your dedication to empathetic customer service will not only retain existing customers but also attract new ones through positive recommendations. Don't miss the opportunity to leave a lasting impression on every customer who reaches out to you.
K Kristian Andersson
82 days ago

Exceeding Expectations: A Genuine Testimonial for Asana

Having been a user of Asana a decade ago, I recently revisited the platform to explore its potential for my needs. Initially, I encountered challenges during non-office hours with the chatbot, leading to a missed opportunity for a trial. Despite this, I persisted and engaged with the chatbot within office hours, eventually connecting with a human representative. Expressing my interest in a trial for personal use, I found myself bombarded with irrelevant questions about my company size, which left me feeling frustrated and undervalued. Subsequently, I chose to end the conversation, feeling like my time had been wasted. Following this experience, I received a generic follow-up email that further emphasized the disconnect between customer needs and the sales approach of Asana. While I appreciate the follow-up, the message failed to acknowledge my initial request for personal use. Reflecting on this, I join the sentiment of other reviewers in urging Asana to prioritize assisting both existing and potential customers promptly and effectively. By focusing on understanding and fulfilling individual needs rather than pushing sales agendas, Asana has the opportunity to cultivate strong customer relationships and drive recommendations from satisfied users. As a potential customer who slipped through the cracks, I encourage Asana to refine their approach and nurture genuine connections that go beyond mere sales pitches. My journey highlights the importance of personalized customer care in fostering trust and loyalty, ultimately benefiting both the customer and the company.

Introduction is a leading project management and collaboration tool designed to help teams streamline their workflow and enhance productivity. With its user-friendly interface and a wide range of features, Asana has gained a reputation for being one of the most popular and reliable project management solutions in the market.


  • Intuitive and user-friendly interface: Asana offers a clean and streamlined interface that makes it easy for users to navigate and access all the necessary functionalities.
  • Powerful task management: Asana provides a comprehensive set of tools to create, assign, track, and organize tasks, ensuring that everyone is on the same page and projects stay on track.
  • Collaboration and communication: Asana facilitates seamless collaboration with features such as commenting, file-sharing, and team conversations, allowing users to stay connected and work together efficiently.
  • Customizable workflows: The platform enables users to create and customize workflows to fit their specific project requirements, ensuring that teams can work in a way that best suits their needs.
  • Integration capabilities: Asana seamlessly integrates with a wide range of third-party apps and tools, such as Google Drive, Slack, and Dropbox, enhancing productivity and enabling users to centralize their work processes.


  • Learning curve: While Asana is generally straightforward to use, there may be a slight learning curve for new users who are not familiar with project management software.
  • Limited free plan: Asana's free plan has certain limitations, such as a limited number of projects and features, making it less suitable for larger teams or organizations.

User Experience

Asana offers an excellent user experience, thanks to its intuitive interface and seamless navigation. The platform's clean design and well-organized features make it easy for users to grasp the core functionalities and quickly adapt to the software. Asana's user-centric approach ensures that individuals and teams can efficiently manage their projects and collaborate effectively, ultimately enhancing productivity and user satisfaction.

Pricing and Value for Money

Asana offers various pricing plans to cater to different team sizes and needs. Their pricing tiers include the Free, Premium, Business, and Enterprise plans. The Free plan is suitable for small teams or individuals, while larger organizations can benefit from the premium features offered in the higher-tier plans. Overall, Asana provides excellent value for money, considering the comprehensive set of features, collaboration tools, and integration capabilities it offers.

Customer Service

Asana excels in providing customer service and support to its users. They offer several channels for seeking assistance, including email support, community forums, and extensive resources like help articles, video tutorials, and webinars. Their responsive and helpful customer support team ensures that users' queries and concerns are addressed promptly, contributing to a positive overall customer experience.

Product Quality and Selection

Asana stands out for its high-quality product and extensive selection of features. They continuously work on improving their platform, introducing updates, and incorporating user feedback to deliver a top-notch project management solution. Asana's selection of features covers a broad range of use cases, making it suitable for various industries and team sizes.

Website Usability

Asana's website is exceptionally user-friendly and well-designed. The website navigation is straightforward, allowing users to quickly find the information they need. The website layout and structure are clear, making it easy to explore different sections, including product features, pricing, support, and customer testimonials. The website's responsive design ensures optimal usability across different devices, enhancing overall user experience.

Returns and Exchanges

Asana does not offer returns or exchanges for its subscription-based service unless there are extenuating circumstances. However, they do provide a free trial for users to explore the platform and determine if it meets their needs before committing to a subscription. Additionally, Asana's customer support team is available to address any concerns or issues users may have with the platform.

Promotions and Discounts

Asana occasionally runs promotions and discounts, especially for new customers or during specific periods such as Black Friday or seasonal offers. These promotions can provide opportunities for users to access premium features at discounted rates. However, promotional offers may vary, so it is advisable to check Asana's website or subscribe to their newsletters for the latest updates.


Asana has established a strong reputation as a reliable and trusted project management solution. It is widely recognized and trusted by individuals, teams, and organizations of various sizes across different industries. Asana's user reviews and testimonials highlight its effectiveness and the positive impact it has on streamlining workflows, managing projects, and improving collaboration.

Payment Options

Asana accepts major credit cards, such as Visa, Mastercard, and American Express, for subscription payments. They also support payment through PayPal, providing flexibility and convenience for users when it comes to choosing their preferred payment method.

Loyalty Programs

Asana does not offer a specific loyalty program. However, they prioritize customer satisfaction and continuously work on enhancing their platform based on user feedback and needs. Asana's commitment to consistently improving their product and delivering a high-quality user experience fosters long-term loyalty among their customer base.

Customer Reviews

Customer reviews of Asana are overwhelmingly positive, emphasizing its user-friendly interface, powerful task management capabilities, and effective collaboration features. Users often highlight how Asana has helped them streamline their workflows, increase productivity, and improve team communication. The abundance of positive customer reviews serves as a testament to Asana's reliability and efficacy as a project management tool.

Community Involvement

Asana actively fosters a community of users through its Community Forum, where individuals can seek advice, share best practices, and engage in discussions with other Asana users. The forum allows users to connect, learn from each other's experiences, and discover innovative ways to optimize their use of the platform. Asana's commitment to building a thriving user community demonstrates their dedication to supporting and empowering their users.

Shipping and Costs

Asana is a web-based software service, so there are no physical products or shipping costs associated with it. The costs are based on the selected subscription plan and the features included in that plan. Asana offers transparent pricing information on their website, enabling users to evaluate and choose the most suitable plan for their needs without any hidden costs.

In conclusion, is an exceptional project management and collaboration tool that checks all the boxes for teams aiming to streamline their operations and enhance productivity. With its user-friendly interface, robust features, and strong customer support, Asana has earned a well-deserved reputation as a leading project management solution in the market.