Asda-photo Reviews

Voted Average (3/5)

60 Votes

60 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

0% users rated Terrible
25% users rated Poor
38% users rated Average
37% users rated Very Good
0% users rated Excellent
Write a review

Introduction:

Asda Photo is an online platform that provides a wide range of photo printing services, personalized gifts, and home decor items. Their website, asda-photo.co.uk, offers a simple and user-friendly interface, allowing customers to easily upload and customize their photos for printing.

Pros and Cons:

  • Pros:
    • Extensive range of customizable photo printing options
    • Affordable pricing
    • Convenient online platform
    • Quick and reliable delivery
  • Cons:
    • Limited product selection beyond photo-related items
    • Occasional delays in delivery during peak seasons

User Experience:

The website offers a seamless user experience, with intuitive navigation and a clear layout. Customers can easily find and select the products they desire, customize them with personalized designs, and preview the final result before making a purchase. The uploading process for photos is straightforward, ensuring a smooth user experience overall.

Pricing and Value for Money:

Asda Photo provides competitive pricing, offering quality products at affordable rates. Their regular discounts and promotions make their services even more cost-effective, allowing customers to obtain excellent value for money.

Customer Service:

Asda Photo has a dedicated customer service team that can be reached through various channels, including email and phone. They strive to address any issues or concerns promptly and effectively, ensuring customer satisfaction. However, occasional delays in response during peak periods have been reported.

Product Quality and Selection:

Asda Photo maintains high product quality, using top-notch materials and printing techniques. They offer a wide selection of photo printing options, including standard prints, canvas prints, photo books, and personalized gifts. However, their product range is primarily focused on photo-related items, limiting choices for customers looking for other home decor items.

Website Usability:

The asda-photo.co.uk website is user-friendly, featuring a clean and organized layout. Customers can easily navigate through different product categories, quickly customize their items, and proceed with the checkout process without any hassle. The website is also optimized for mobile devices, ensuring a seamless experience for users on smartphones and tablets.

Returns and Exchanges:

Asda Photo follows a comprehensive returns and exchanges policy, allowing customers to return or exchange products within a specified timeframe if they are not satisfied with their purchase. However, personalized items may not be eligible for return or exchange unless they are defective or damaged.

Promotions and Discounts:

Asda Photo frequently offers promotions and discounts, providing customers with the opportunity to save on their purchases. These promotions can be found on their website or through email newsletters. Additionally, they occasionally collaborate with partner companies for special offers and discounts.

Reputation:

Asda Photo is part of the reputable ASDA brand, known for its commitment to quality and affordability. With a strong presence in the UK market, Asda Photo has gained a positive reputation for its reliable services and products that satisfy customer needs.

Payment Options:

Asda Photo accepts various payment options, including major credit cards, debit cards, and PayPal. This flexibility allows customers to choose the most convenient payment method for their transactions.

Loyalty Programs:

Asda Photo does not currently offer a specific loyalty program. However, they regularly provide discounts and exclusive offers to their email subscribers, rewarding customers for their continued support.

Customer Reviews:

Customer reviews for Asda Photo are generally positive, highlighting the quality of their products, ease of use of the website, and reliable delivery services. However, some occasional negative reviews mention delays in customer service responses or delivery during peak seasons.

Community Involvement:

Asda Photo actively engages with the community through various initiatives. They often collaborate with local charities and organizations, supporting community events and contributing to fundraising efforts through donations or sponsorships. They also encourage their customers to participate in community-driven projects.

Shipping and Costs:

Asda Photo provides shipping services within the UK at reasonable rates. The shipping costs depend on the size, weight, and destination of the order. They strive to ensure timely and secure delivery of orders, although occasional delays during peak seasons have been reported.