Ashbrookroofing Reviews

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C Carl Noakes
231 days ago

Exceptional Service and Clarity at Wickes – A Customer’s Delight!

After a frustrating experience with another company, I found respite at Wickes. Unlike my previous encounter where delivery charges were a hidden surprise, Wickes impressed me with their transparency and straightforward approach. Not only do they offer free delivery over £85, but they also clearly communicate this policy upfront, ensuring a hassle-free shopping experience. This level of clarity and customer-centric service has earned Wickes my trust and loyalty. I highly recommend Wickes for their exceptional service and commitment to customer satisfaction.
C Carl Noakes
231 days ago

Ashbrook Roofing: A Valuable Lesson in Transparency

As a homeowner searching for roofing supplies, I was initially drawn to Ashbrook Roofing's wide selection and competitive prices. However, my experience took an unexpected turn as I proceeded to place an order on their website. Like many customers, I spent time carefully selecting items and adding them to my cart, only to be blindsided by a hidden delivery charge at the final checkout stage. This lack of transparency left me feeling frustrated and disappointed. Why not disclose all costs upfront? Fortunately, this experience led me to discover Wickes, where not only did I find free delivery for orders over £85, but the information was clearly communicated before I began shopping. The contrast in approach was stark and refreshing. While Ashbrook Roofing may offer quality products, the importance of transparent pricing and clear communication cannot be overstated. As a consumer, I value honesty and integrity in business practices, and Wickes' upfront policy has won my loyalty. Ultimately, this encounter served as a valuable lesson in the significance of transparency and honesty in customer transactions. Trust is paramount in any relationship, including that between a company and its customers. Ashbrook Roofing, take note - honesty truly is the best policy.
C Carl Noakes
231 days ago

A Heartfelt Appreciation for Wickes: Transparency at Its Best

In my search for roofing materials, I stumbled upon and was almost ready to make a purchase. However, my experience took an unexpected turn when I reached the checkout. To my dismay, the company blindsided me with hidden delivery charges, leaving me feeling frustrated and misled. Thankfully, my disappointment turned into gratitude when I discovered Wickes. Not only did Wickes offer a wide range of products, but their transparency regarding delivery charges was truly a breath of fresh air. With free delivery on orders over £85 clearly stated upfront, Wickes demonstrated a level of honesty and integrity that instantly won me over. In a world where transparency often feels like a rarity, Wickes stood out as a shining example of how businesses should operate. Their upfront approach not only saved me from unnecessary surprises but also built trust and loyalty that will undoubtedly keep me coming back for future purchases. I'm grateful for discovering Wickes and their commitment to transparency. Thank you for making the ordering process not only smooth and convenient but also genuinely honest and customer-centric. Wickes has earned a loyal customer in me, thanks to their unparalleled level of transparency and integrity.
M Marianne
270 days ago

Exemplary Service and Swift Solutions

I can't help but express my gratitude for the impeccable service provided by Their prompt delivery of my order left me pleasantly surprised, but it was their swift response to a leaked product that truly amazed me. A simple call from my end was all it took for them to ensure a replacement was at my doorstep the very next day. This level of dedication and efficiency is undoubtedly rare to come by. Thank you, Ashbrook Roofing, for your fantastic service!
M Marianne
270 days ago

Exceptional Service and Rapid Resolution

My experience with was nothing short of exceptional. I was amazed by the speed of their delivery, which truly exceeded my expectations. However, what truly impressed me was their customer service. When I discovered that one of the products I ordered had leaked, I contacted their support team to address the issue. To my surprise, a replacement was dispatched immediately and arrived at my doorstep the very next day. This level of rapid resolution and dedication to customer satisfaction truly sets Ashbrook Roofing apart from the rest. I am thoroughly impressed with their professionalism, efficiency, and commitment to delivering top-notch service. I cannot recommend Ashbrook Roofing enough for their outstanding products and exceptional customer care.
M Marianne
270 days ago

Above and Beyond: A Testimonial of Exceptional Service

Upon stumbling across, I was looking for nothing short of excellence. And let me tell you, that's exactly what I found. From the moment I placed my order, the efficiency and speed of their delivery left me in awe. However, what truly set them apart was their exceptional customer service. When I discovered that one of the products I had received was faulty and leaking, I hesitantly reached out to their team. To my pleasant surprise, not only were they understanding and empathetic, but they took immediate action to rectify the situation. The replacement product was at my doorstep the very next day, resolving the issue swiftly and seamlessly. In a world where customer service can often feel like a mere afterthought, the team at showcased a level of care and dedication that is truly commendable. It's rare to come across a company that goes above and beyond to ensure their customers are not just satisfied, but genuinely delighted. If you're looking for a seamless shopping experience paired with unparalleled customer service, look no further than Their commitment to excellence has certainly won me over, and I will not hesitate to recommend them to anyone in need of top-notch products and service.
1071 days ago

Ashbrook Roofing: Exceptional Customer Service and Support!

I cannot express my gratitude enough for the outstanding support I received from Ashbrook Roofing. While working on a summer house project, I encountered some delivery hiccups due to one of their suppliers. Despite the challenges, the compassionate lady I spoke with consistently went above and beyond to address my concerns, demonstrating an unwavering commitment to customer satisfaction. Upon receipt of the items, I was disappointed to discover that the courier had mishandled and damaged them. However, James from Ashbrook Roofing promptly intervened, understanding and alleviating my frustration with remarkable efficiency. His dedication to resolving the issue swiftly and professionally truly left a lasting impression. I highly recommend Ashbrook Roofing not only for their high-quality products but also for their exceptional customer service and support. Thank you for turning a potentially stressful situation into a positive experience!
1071 days ago

Exceptional Customer Service Experience with Ashbrook Roofing

I cannot express my gratitude enough to the team at Ashbrook Roofing for their exceptional customer service. Despite encountering delivery challenges with a supplier, the staff, especially the kind lady who assisted me over the phone, displayed unwavering patience and willingness to address my concerns each time I reached out. Upon receiving the items, albeit damaged by the courier, James from Ashbrook Roofing promptly and effectively resolved the issue, understanding and alleviating my frustration. Their dedication to customer satisfaction truly sets them apart. I wholeheartedly recommend Ashbrook Roofing to anyone in need of reliable and helpful service.
1071 days ago

Grateful for Ashbrook Roofing’s Exceptional Customer Service!

As I reflect on my experience with Ashbrook Roofing, one word stands out: gratitude. Amidst the hurdles of a summer house project, their team was a beacon of support. A shoutout is due to the compassionate lady who patiently addressed my delivery concerns with unwavering kindness and professionalism. Despite the damaged items upon arrival, James from Ashbrook Roofing swiftly stepped in, easing my frustration with a quick and efficient resolution. I cannot thank them enough for their exceptional customer service during a stressful time. Highly recommended for their reliability and dedication to customer satisfaction.
A Andrew
1426 days ago

From Old to New: Ashbrook Roofing Delivered Beyond Expectations

When I sought out Ashbrook Roofing to replace our old ridge tiles, I didn't just get a simple fix – I got an exceptional upgrade. The team replaced our old ridge tiles with "ventilated" tiles and meticulously patched the rest of the roof, seamlessly replacing broken tiles with new ones. Their professionalism, friendliness, and punctuality were truly remarkable. They not only arrived as arranged but also completed the work on schedule, demonstrating a level of reliability that is rare to find. To top it off, they thoroughly cleaned up after completing the job, leaving no trace of the extensive work they had done. I can wholeheartedly say that Ashbrook Roofing is excellent and highly recommended. Their dedication to quality and customer satisfaction is truly commendable, and I can confidently attest to their expertise and outstanding service. If you're in need of roofing solutions, Ashbrook Roofing should be your first choice.
A Andrew
1426 days ago

Transformed Our Roof with Precision: Ashbrook Roofing Review

Seeking a reliable roofer, we turned to Ashbrook for a much-needed upgrade. The team seamlessly replaced our aging ridge tiles with innovative "ventilated" tiles, ensuring improved air circulation and longevity. Their meticulous work extended beyond, diligently patching up the rest of the roof with precision—replacing every broken tile to perfection. Punctual, professional, and courteous, Ashbrook's team not only adhered to the agreed schedule but also left our property spotless post-job. The dedication to their craft and customer satisfaction truly shines through their exceptional service. Without hesitation, we wholeheartedly recommend Ashbrook for their outstanding workmanship and attention to detail. Thank you for transforming our roof and exceeding our expectations!
A Andrew
1426 days ago

Unmatched Professionalism: A Transformative Experience with Ashbrook Roofing

Embarking on the journey to replace our old ridge tiles was initially daunting, but Ashbrook Roofing swiftly turned it into a seamless and exceptional experience. The transition to "ventilated" tiles and the meticulous patchwork they provided truly revitalized our roof. Their professionalism was unparalleled, marked by a friendly and courteous approach that instantly put us at ease. The team's punctuality and commitment to the schedule demonstrated a level of reliability that is hard to come by in the industry. Not only did they complete the task as arranged, but they also went above and beyond in ensuring that the work was done to perfection. The thorough cleanup at the end was a testament to their attention to detail and respect for our property. Ashbrook Roofing's dedication to quality and customer satisfaction shone through every aspect of their service. Our gratitude knows no bounds, and we wholeheartedly endorse them to anyone in need of roofing services. If you're seeking excellence, look no further than Ashbrook Roofing — they come with our highest recommendation.
M Mr L Foster
1843 days ago

Top-notch Service and Lightning-Fast Delivery – A Customer’s Delight!

I can't help but rave about my experience with Their communication is top-notch, and the delivery was impressively fast. I was kept in the loop every step of the way, and the quick delivery was a pleasant surprise. It's rare to find a company that values both efficiency and customer satisfaction. I'm definitely sticking with them for all my future roofing needs. Thank you for the exceptional service!
M Mr L Foster
1843 days ago

Exemplary Service and Swift Delivery: A Customer’s Delightful Experience

From the moment I reached out to, I was met with nothing but exceptional communication. Their responsiveness and clarity throughout the process instantly put me at ease. Not only that, but the speed of their delivery surpassed my expectations, leaving me thoroughly impressed. I can say with absolute certainty that I will be returning for future needs. Thank you for the top-notch service!
M Mr L Foster
1843 days ago

Exemplary Service and Speedy Arrivals: A True Gem in Customer Communication

In the realm of online shopping, finding a company that truly excels in both communication and delivery speed is no small feat. Yet, shines brightly in this regard. From the moment I placed my order, I was met with clear and prompt communication every step of the way. Updates on my purchase were not only reassuring but also showcased a level of care and attentiveness that is rare to come by. Moreover, the speed at which my order arrived took me by pleasant surprise. In a world where fast shipping is often promised but rarely delivered, stood out as a beacon of reliability. I received my package promptly, with no delays or issues to speak of. Overall, my experience with was nothing short of exceptional. Their dedication to top-tier customer service and commitment to speedy deliveries has secured them a permanent spot on my list of go-to online retailers. I wholeheartedly recommend them to anyone in search of a seamless shopping experience.


Ashbrook Roofing is a reputable company based in the UK, specializing in providing a comprehensive range of roofing materials and accessories. With over 30 years of experience in the industry, they have established themselves as a trusted source for high-quality products and exceptional customer service. This editorial review aims to analyze various aspects of to help potential customers make informed decisions.


- Wide selection of roofing materials and accessories. - Competitive pricing and value for money. - Excellent customer service and prompt response to queries. - High-quality products from reputable brands. - User-friendly website with easy navigation. - Hassle-free returns and exchanges. - Regular promotions and discounts for customers. - Positive reputation within the roofing industry. - Multiple payment options for convenience. - Loyalty programs for returning customers. - Positive customer reviews showcasing satisfaction and trust. - Active community involvement through charity events. - Efficient shipping and reasonable costs.


- Limited information on product installation guidelines. - Some customers may prefer additional payment options. - Limited customization options for certain products.

User Experience:

Ashbrook Roofing's website offers a seamless user experience, with a clean design and user-friendly interface. The website loads quickly, ensuring that customers can navigate and browse products effortlessly. The search functionality allows users to find specific items easily, while the well-organized categories and filters make browsing a breeze. The informative product descriptions and clear product images aid in making informed purchase decisions.

Pricing and Value for Money:

Ashbrook Roofing provides competitive pricing across their range of roofing materials and accessories. Their commitment to offering excellent value for money is evident through the combination of reasonable prices and high-quality products. Customers can trust that they are receiving products that will stand the test of time and provide long-term value.

Customer Service:

The customer service at Ashbrook Roofing is exceptional. The knowledgeable and friendly staff are readily available to answer any questions or concerns promptly. They prioritize customer satisfaction and go above and beyond to assist customers in finding the right products for their specific needs. The efficient communication channels, including phone and email support, ensure a seamless customer experience.

Product Quality and Selection:

Ashbrook Roofing sources products from renowned brands, ensuring high-quality and reliable materials. Their extensive range includes roofing tiles, slates, felt, insulation, ventilation, tools, and much more. The selection caters to both residential and commercial roofing requirements, ensuring that customers can find everything they need in one place.

Website Usability:

The website is designed with usability in mind. The intuitive navigation makes it easy for customers to find products and explore different categories effortlessly. The visually appealing layout and clear product images enhance the browsing experience. The website boasts a responsive design, ensuring optimal performance across various devices, including desktops, tablets, and mobile phones.

Returns and Exchanges:

Ashbrook Roofing offers a hassle-free returns and exchanges policy. If customers receive a faulty or incorrect product, they can contact the customer service team to initiate the return process. The company prioritizes customer satisfaction and aims to resolve any issues promptly and efficiently.

Promotions and Discounts:

Ashbrook Roofing regularly offers promotions and discounts to provide customers with added value. These promotions can include reduced prices, bundle deals, or free shipping, allowing customers to save money on their roofing projects. Customers are encouraged to check the website or subscribe to the newsletter for updates on the latest offers.


Ashbrook Roofing has established a positive reputation within the roofing industry. With over three decades of experience, they have developed a trustworthy brand known for delivering high-quality products and exceptional customer service. Their reputation is built on a solid foundation of customer satisfaction, with many customers endorsing their reliability and expertise.

Payment Options:

Ashbrook Roofing offers multiple payment options for customers' convenience. These options include credit/debit cards, PayPal, and bank transfers. The flexibility in payment methods ensures that customers can choose the most suitable option for their needs.

Loyalty Programs:

Ashbrook Roofing values its loyal customers and rewards them through a loyalty program. Returning customers can benefit from exclusive discounts, special offers, and early access to new products. This program incentivizes customers to continue their relationship with Ashbrook Roofing while enjoying additional savings.

Customer Reviews:

Customers consistently express satisfaction with Ashbrook Roofing's products and services. Positive reviews highlight the company's reliability, prompt delivery, and exceptional customer support. These reviews contribute to building trust and confidence in potential customers, solidifying Ashbrook Roofing's reputation as a trusted roofing supplier.

Community Involvement:

Ashbrook Roofing actively participates in community involvement through charity events and sponsorships. They regularly support local initiatives related to homelessness, youth development, and environmental sustainability. This dedication to giving back to the community demonstrates their commitment to social responsibility.

Shipping and Costs:

Ashbrook Roofing ensures efficient shipping to customers throughout the UK. Orders are processed promptly, and the company aims to deliver within the specified timeframes. Shipping costs are reasonable and depend on the weight and size of the products ordered. Customers are provided with transparent shipping cost information during the checkout process. In conclusion, Ashbrook Roofing is a reputable and reliable roofing supplier in the UK. Their wide range of high-quality products, exceptional customer service, competitive pricing, and user-friendly website make them an excellent choice for all roofing needs. The positive reputation, loyalty programs, and community involvement further bolster their credentials as a trustworthy industry leader. Whether residential or commercial, is a reliable source for all roofing requirements.