Ashdownmusic Reviews

Voted Average (4/5)

1 Votes

6 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

0% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
100% users rated Excellent
Write a review
D donald
340 days ago

Unparalleled Service and Unbeatable Tone: A True Ashdown Experience

When it comes to musical equipment, my journey with Ashdown has been nothing short of extraordinary. From the moment I stumbled upon, I was greeted with a level of service that surpassed all expectations. The team at Ashdown not only offers top-notch products but also goes above and beyond in customer care. A true testament to their dedication was when they sent me a new speaker for my 10-year-old out-of-warranty EB180 without accepting any payment. This act of generosity left me speechless and solidified my loyalty to the brand. What truly sets Ashdown apart is their unwavering commitment to excellence. The prompt delivery, unmatched technical support, and overall professionalism have made every interaction a delight. It's no surprise that I now own three Ashdown rigs, each one delivering that unmistakable warm tone that is simply unbeatable. Ashdown doesn't just sell gear; they create an experience that resonates with every musician's heart and soul. For anyone seeking not just a product but a partnership built on trust and quality, Ashdown is the epitome of excellence. Thank you, Ashdown, for setting the standard in both exceptional products and unparalleled customer service.
D donald
340 days ago

Unparalleled Customer Service and Unbeatable Quality: My Ashdown Experience

I can't help but share my outstanding experience with Dealing with them has been nothing short of exceptional. Not only do they offer top-notch products, but their customer service is also unparalleled. I was amazed when they sent me a new speaker for a 10-year-old, out-of-warranty EB180 without accepting any payment. Their willingness to go above and beyond for their customers is truly remarkable. They have always been readily available for technical support, ensuring that I never feel stranded with any product-related queries. Moreover, their prompt delivery further solidifies my trust in their brand. It's experiences like these that have led me to own not one, not two, but three Ashdown rigs. And let's not forget the rich, warm tone that their products exude—it's simply unbeatable. I highly recommend Ashdown to all music enthusiasts. Their combination of quality products and outstanding customer care makes them stand out from the rest. Thank you, Ashdown, for setting the bar so high!
D donald
340 days ago

Simply put, just great to deal with.

My review for Simply put. Brilliant company to deal with. Great products and fantastic customer service. Example: sent me a new speaker for an 10 year out of warranty EB180, wouldn't take any payment, always on hand for tech help, quick delivery, things like these are why I've three Ashdown rigs. And that lovely warm tone can't be beaten.
D donald
340 days ago

Unmatched Customer Service, Unforgettable Products: A Heartfelt Tribute to Ashdown Music

When I stumbled upon Ashdown Music, little did I know that I was about to encounter a company that would redefine my expectations of customer service. Their team not only delivers exceptional products but also goes above and beyond to ensure customer satisfaction. My experience speaks volumes about their commitment to excellence. Despite my EB180 being out of warranty for a decade, Ashdown Music not only sent me a new speaker promptly but also refused any payment for it. This act of generosity and dedication to their customers is a rare find in today's business world. What truly sets Ashdown Music apart is their unwavering support. Whenever I needed technical assistance, their team was just a phone call away, ready to provide guidance and expertise. Their speedy delivery further showcases their efficiency and reliability, making every interaction with them a seamless and enjoyable experience. And let's not forget about the music - the unmistakable warm tone produced by Ashdown rigs is unparalleled. It's not just about the products; it's about the soulful sound that emanates from them, creating an unforgettable musical journey every time. As I reflect on my journey with Ashdown Music, I can confidently say that their exceptional products and outstanding customer service have earned my loyalty. I proudly own three Ashdown rigs, each one a testament to the quality and care that defines this remarkable company. Thank you, Ashdown Music, for setting the standard of excellence in the music industry.
D donald
340 days ago

Unmatched Excellence and Generosity: A Customer’s Ode to Ashdown Music

Entering the realm of was a game-changer for me. Not many companies embody outstanding service and genuine care for their customers, but Ashdown Music sets the gold standard. When my trusty EB180 needed a new speaker a decade after its warranty expired, Ashdown Music didn't shy away from their responsibility. They swiftly sent me a replacement without expecting any payment, showcasing their integrity and commitment to customer satisfaction. Their unwavering support doesn't stop there – always ready to provide technical assistance and ensuring swift deliveries, Ashdown Music stands out as a beacon of reliability in the music industry. On top of their exceptional service, the unmistakably warm tone of their products creates an unparalleled musical experience that resonates deeply with every enthusiast. It's no wonder I now proudly own three Ashdown rigs; the exceptional quality, unmatched generosity, and soulful sound make Ashdown Music a treasure worth cherishing.
D donald
340 days ago

An Unforgettable Experience at Exceptional Customer Service and Quality Products

When I stumbled upon, little did I know I was about to encounter a remarkable level of service and expertise. From the moment I reached out with a query about my ten-year-old out-of-warranty EB180 speaker, I was treated with kindness and professionalism that surpassed all expectations. The team at Ashdown Music not only sent me a new speaker promptly but also refused any payment for it. Their dedication to customer satisfaction and willingness to go above and beyond is truly commendable. Whether it was providing technical support or ensuring quick delivery, every interaction with them left me thoroughly impressed. It's experiences like these that have earned my loyalty, leading me to own not one, not two, but three Ashdown rigs. And let's not forget the icing on the cake - the enchanting warm tone of their products that simply cannot be replicated. is more than just a music equipment provider; it's a symbol of excellence and reliability. If you're looking for a company that values its customers and delivers top-notch products, look no further than Ashdown Music. Trust me; you won't be disappointed.


Ashdown Music is a renowned retailer that specializes in amplifiers, cabinets, and bass guitars. With a commitment to craftsmanship and quality, they have become a trusted brand among musicians worldwide. Their official website,, serves as a platform for customers to explore and purchase a wide range of premium musical instruments and accessories.


  • Extensive selection of high-quality amplifiers, cabinets, and bass guitars
  • Excellent customer service with knowledgeable staff
  • Easy-to-navigate website design for a seamless user experience
  • Frequent promotions and discounts for added value
  • Positive reputation in the industry, known for their reliable products
  • Flexible payment options to suit different customer preferences
  • Engaged community involvement through social media platforms
  • Efficient shipping process and transparent cost calculations


  • Product prices may be higher compared to some competitors
  • Limited loyalty programs or rewards for repeat customers
  • Occasional delays in returns and exchanges process

User Experience

Ashdown Music's website offers a user-friendly interface that enables customers to easily browse and search for their desired products. The layout is intuitive, with clear categories and filters to streamline the shopping experience. Each product listing provides comprehensive details, high-resolution images, and customer reviews, aiding buyers in making informed decisions. The website is optimized for mobile devices, ensuring a seamless experience on smartphones and tablets.

Pricing and Value for Money

Ashdown Music is committed to maintaining a high standard of product quality, and this is reflected in their pricing. While their prices may be slightly higher than some competitors, customers can be assured of exceptional craftsmanship and durable instruments that offer excellent value for money. Additionally, frequent promotions and discounts provide opportunities for savings without compromising on quality.

Customer Service

Ashdown Music prides itself on providing excellent customer service. Their highly knowledgeable and friendly staff strives to assist customers with any inquiries or concerns promptly. Whether it's through email, phone, or their active social media presence, Ashdown Music ensures that customers receive the support they need, fostering a positive and trustworthy relationship.

Product Quality and Selection

Ashdown Music maintains a reputation for delivering top-notch product quality. Their amplifiers, cabinets, and bass guitars are carefully crafted with precision and attention to detail, ensuring professional-grade performance. They offer a diverse range of models and configurations to cater to various musical styles and preferences, providing musicians with ample options to find their perfect sound.

Website Usability

The website is designed with user-friendliness in mind. Its intuitive navigation allows customers to effortlessly explore different categories and refine their search criteria. The website's responsiveness and quick loading times enhance the overall browsing experience, while the streamlined checkout process simplifies purchasing, ensuring a hassle-free transaction for customers.

Returns and Exchanges

Ashdown Music understands that returns and exchanges are sometimes necessary. While occasional delays may occur due to processing times, customers can expect a fair and efficient resolution. Ashdown Music's dedicated customer service team consistently works to ensure that customers are satisfied with their return or exchange experience.

Promotions and Discounts

Ashdown Music frequently runs promotions and discounts, providing customers with opportunities to save money on their purchases. These offers range from seasonal sales to bundled deals, making it easier for musicians to acquire high-quality equipment at more affordable prices. Regularly checking and subscribing to their newsletter can help customers stay informed about the latest promotions.


Ashdown Music has established a strong reputation in the music industry. Their dedication to delivering reliable products has earned them the trust of musicians around the globe. Positive customer testimonials, along with endorsements from renowned artists who rely on Ashdown Music's instruments, contribute to their credibility as a reputable and trustworthy brand.

Payment Options

Ashdown Music offers a variety of payment methods to accommodate different customer preferences. These include major credit cards, such as Visa, Mastercard, and American Express, as well as PayPal. The secure online payment system ensures that customer transactions are protected and confidential.

Loyalty Programs

While Ashdown Music does not currently offer an extensive loyalty program, they prioritize providing every customer with an exceptional experience. While repeat customers may not receive specific rewards or points, they can still expect the same high level of service and reliable products that build long-term loyalty.

Customer Reviews

Customer reviews play a crucial role in Ashdown Music's transparency and authenticity. With the ability to leave feedback and ratings on individual product pages, customers can share their experiences with others. These reviews help prospective buyers gain insights into product performance and customer satisfaction, fostering a trustworthy and informed community.

Community Involvement

Ashdown Music actively engages with its community through various social media platforms, promoting interaction, conversation, and showcasing customer success stories. Musicians can connect with like-minded individuals, share their experiences, and receive updates on new product releases or upcoming events, creating an inclusive and vibrant community.

Shipping and Costs

Ashdown Music aims to provide a seamless and convenient shipping experience for its customers. They offer reliable shipping options both domestically and internationally, with transparent cost calculations at checkout. Customers can track their orders online and rely on Ashdown Music to ensure their purchases arrive in a timely and secure manner.

In conclusion, Ashdown Music's official website,, offers musicians a one-stop destination for premium amplifiers, cabinets, and bass guitars. With their commitment to quality, excellent customer service, and a wide range of products, Ashdown Music has become a trusted brand in the music industry. Their user-friendly website, frequent promotions, and positive reputation further enhance the overall shopping experience. Musicians can rely on Ashdown Music to provide exceptional instruments and accessories, ensuring their musical journey is supported by reliable and top-notch equipment.