Ashford.com is a leading online retailer of luxury watches, jewelry, and accessories. The company was founded in 1997 and has since become a household name for its high-quality products and exceptional customer service. Ashford.com offers a vast selection of designer watches and jewelry from prestigious brands like Rolex, Seiko, Movado, Tissot, Tag Heuer, and more.
Pros and Cons
- Extensive selection of watches and jewelry.
- Competitive pricing.
- Free shipping on most orders.
- 30-day money-back guarantee.
- Excellent customer service.
- Not all products are covered under the free shipping policy.
- Limited selection of some products.
- No in-store pickup option
Ashford.com is a user-friendly website, with a clean and easy-to-navigate design. It is easy to search for products, and the site offers multiple filters to help narrow down the search results. Customers can create an account to save their favorite watches and jewelry pieces, making future purchases more convenient.
Pricing and Value for Money
Ashford.com offers competitive pricing for its luxury products, often selling items at prices lower than their retail value. The site also offers frequent promotions and deals, making it an excellent value for money.
Some of Ashford's top competitors include Jomashop, WatchMaxx, and TheWatchery.com. These websites offer comparable products and pricing.
Ashford.com is known for its exceptional customer service, with a knowledgeable and friendly team that can assist with any queries or concerns. The company offers email, phone, and live chat support, making it easy for customers to get in touch.
Product Quality and Selection
Ashford.com offers a vast selection of luxury watches and jewelry from some of the world's most prestigious brands. Products sold on the site are authentic and of excellent quality, backed by a warranty and guarantee from Ashford.com.
Ashford.com is easy to navigate, with a well-organized layout that allows for easy browsing and purchasing. The site offers multiple filters to help customers find what they're looking for, and account creation makes future purchases more convenient.
Returns and Exchanges
Ashford.com offers a 30-day money-back guarantee on all products sold on the site. Customers can return or exchange items within this time frame, provided they are in their original condition and with all the accessories and documents included.
Promotions and Discounts
Ashford.com frequently offers limited-time promotions and discounts, which can be found on the site's homepage or through its newsletter. Customers can also find deals on the brand's social media pages.
Ashford.com has an excellent reputation, with a 4.7-star rating on Trustpilot, based on over 45,000 reviews. Customers frequently praise the company's high-quality products and exceptional customer service.
Ashford.com accepts multiple payment options, including credit and debit cards, PayPal, and Affirm financing.
Ashford.com currently does not offer a loyalty program.
Ashford.com has overwhelmingly positive customer reviews, with the vast majority of reviewers praising the quality of the products and the customer service provided by the company.
Ashford.com is not currently involved in any community initiatives or charitable giving programs.
Shipping and Costs
Ashford.com offers free shipping on most orders within the United States. However, not all products are covered under this policy, and shipping costs can vary based on the item's value and destination. Customers can choose from various shipping options during checkout, including standard and expedited shipping.