Users Voice for Ashleyblackguru

36% users rated Terrible
4% users rated Poor
0% users rated Average
0% users rated Very Good
60% users rated Excellent
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Review article published on: 18 Jun 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 1 1 4.4 5 4.2
Dec 2022 5 5 5 5 1.3 5
Jan 2023 5 1 1.5 4.1 5 4.1
Feb 2023 1 5 5 5 2.6 5
Mar 2023 5 5 5 5 2.7 5
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Detailed Ashleyblackguru Review by

Introduction

Ashleyblackguru.com is a wellness and skincare website that features products designed to improve fascia health and reduce the appearance of cellulite. The site is run by Ashley Black, a well-known fascia and wellness expert who has been featured on several media outlets. Ashley Black offers various products like FasciaBlaster tools, muscle activator creams, supplements, and skincare products.

Pros and Cons

Pros: - Ultimate Fascia Blaster tool is featured as one of the best cellulite reduction tools in the market - Wide range of innovative products that target fascia health - Free shipping on orders over $150 - Simple and easy to use website Cons: - Some products are more expensive compared to other similar brands - Limited skincare product selection

User Experience

The website offers a user-friendly interface that is easy to navigate, with clear product descriptions, and high-quality images. Its search engine is quite functional, enabling users to find products quickly. Ashleyblackguru.com also provides a secure checkout process with multiple payment options.

Pricing and Value for Money

The prices at Ashley Black Guru are relatively high compared to other similar brands in the market however, the products are effective and worth the price. Ashley Black also offers promotions regularly that enable customers to save on their orders.

Alternatives

Some of the recommended alternatives to Ashleyblackguru.com are Naked Cellulite, Fascia Freedom, and BodyGym. These brands offer products and tools that have similar benefits.

Customer Service

The customer service at Ashley Black Guru is excellent. The company provides multiple ways for clients to contact them or ask questions concerning their products or orders. There is an online contact form, and clients can also reach out via Facebook, Instagram, or Twitter.

Product Quality and Selection

The products offered at Ashley Black Guru are of excellent quality and are designed to reduce the appearance of cellulite and improve fascia health. The selection of products on their website is expansive, with everything from FasciaBlaster tools to skincare products.

Website Usability

The website is simple, easy to navigate, and is pleasing to the eye. The fonts, colors, and layout provide are aesthetically pleasing to visitors. Most importantly, the website is easy to use and search for products making shopping on Ashley Black Guru a pleasant experience.

Returns and Exchanges

Ashley Black Guru has strict policies on returns and refunds. The company only accepts unopened items returned within 30 days of shipment. Refunds are not given on shipping fees. For more detailed return policies, see their website.

Promotions and Discounts

Ashley Black Guru often offers promotions and discounts on their products through its social media platforms or email newsletter. Customers can also sign up for the VIP Membership program to receive exclusive deals and discounts.

Reputation

Ashley Black Guru has a commendable reputation as one of the best websites for fascia health and skincare products. The company has a significant following on social media and is endorsed by several celebrities and athletes.

Payment Options

Customers can pay for their orders using several payment options such as Mastercard, Visa, American Express, Discover, or PayPal. The checkout process is secure, making it safe for clients to order products on the website.

Loyalty Programs

Ashley Black Guru has several loyalty programs for customers to choose from. This includes the VIP Membership program or FasciaBlaster Rewards program, which both offer exclusive discounts and promotions.

Customer Reviews

The customer reviews on Ashley Black Guru are mostly positive. Customers report that the products are effective, and the customer service is exceptional. The customers also praise the company's commitment to their wellness with their expertise, content, and specialized selection of products.

Community Involvement

Ashley Black Guru is involved in several charitable organizations, including The Breast Cancer Research Foundation, the National Autism Association, and the Suzan G. Komen Foundation. The company also regularly posts health and wellness content on its social media platforms.

Shipping and Costs

Ashley Black Guru offers free shipping for orders above $150 for customers in the US only (international deliveries incur shipping fees). The delivery times range between 5-7 business days. The company also provides express shipping at an additional fee.

Ashleyblackguru Recent User Reviews

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Reviewer Name: EKonst

Review Submission Date: 2023-01-04

Review Title: I ordered some devices for more than…
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Review Description: I ordered some devices for more than $600, they said parcel was lost and they are not responsible for the aus post.

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Reviewer Name: Terri Hart

Review Submission Date: 2022-09-15

Review Title: Great method, but no customer service, and cheaply made products
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Review Description: Great product - overpriced, but effective. One item was left out of my original order. I contacted customer service and was told 4-8 weeks; it's been 12 and it has not shown up. Another item broke and after completing their ridiculous return process (form, multiple pictures of item on top of form), I cannot get any response to check status. I was contacted and they sent an email that contained a link to original form. No customer service phone number on the site. Buy the knockoff and watch the YouTube videos.

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Reviewer Name: Brina Salazar

Review Submission Date: 2022-09-05

Review Title: Products really work, and now they have top notch customer service too!
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Review Description: I wanted to update my review for Ashley Black's team. I recently had a problem with the blaster I bought in Fall and they had a wonderful representative named Tanya who deserves all the things! She was personable, professional, knowledgeable and helpful. She singlehandedly made me feel like a valued customer and prompted me to rewrite my review. Thank you!

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Reviewer Name: Jennifer Sima

Review Submission Date: 2022-07-21

Review Title: The product literally fell apart in my…
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Review Description: The product literally fell apart in my hands the 1st time I used it. I filed a inquiry on the website as instructed including photos and a description of the problem. That was 2 days ago and I have yet to hear back from anybody.

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Reviewer Name: Kimberly Haven

Review Submission Date: 2022-07-01

Review Title: Disappointed
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Review Description: Disappointed - the customer service is really bad. I ordered so many products - got the small ones and lotions etc but the main ones that I wanted were not delivered. After so many attempts to reach them it was determined that they would resend them and I agreed to pay for new shipping charges. I would be invoiced - that was 2 weeks ago. I have been dealing with this for a month and a half - seriously. Each time I email them I get a "we will get back to you in 48 hours" - what the heck? Really want to like this and the company but so far.....

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Reviewer Name: Julia

Review Submission Date: 2021-11-08

Review Title: I literally cannot live without my…
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Review Description: I literally cannot live without my fascia blaster. It's been amazing at helping my pain.I accidentally happened upon the site years ago and tried this.

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Reviewer Name: Julia

Review Submission Date: 2021-11-08

Review Title: I literally cannot live without my…
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Review Description: I literally cannot live without my fascia blaster. It's been amazing at helping my pain.I accidentally happened upon the site years ago and tried this.

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Reviewer Name: D.U

Review Submission Date: 2020-11-20

Review Title: Untrustworthy
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Review Description: I requested to return a product, sent it recorded delivery (it was delivered) but the company provided no refund and stopped responding to my emails.Eventually, PayPal issued a refund after a dispute.I also find it very concerning that their main Facebook page no longer allows public comments. There is no way to keep them accountable for misinformation and poor customer service. Also, there are several facebook groups with negative feedback on the company and the product.

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Reviewer Name: D.U

Review Submission Date: 2020-11-20

Review Title: Untrustworthy
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Review Description: I requested to return a product, sent it recorded delivery (it was delivered) but the company provided no refund and stopped responding to my emails. Eventually, PayPal issued a refund after a dispute. I also find it very concerning that their main Facebook page no longer allows public comments. There is no way to keep them accountable for misinformation and poor customer service. Also, there are several facebook groups with negative feedback on the company and the product.