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Recommended by 34+ verified customers on Trustpilot
Review Description: I love all of the workers! They are so nice and helpful. All the furniture is beautiful and comfortable. I really Recommend this store :)
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Reviewer Name: Fiona Gentry
Review Submission Date: 2022-03-29
Review Title: Chair Delivery in 6 months Table Pending
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Review Description: This is honest reviews and not paid ones,Bought dinning table In Nov 2021 from Online Ashley and they said due to Covid there might be delays which is understandable,but worst part is they just delivered chairs and kept the table till March 2022 and now saying they will deliver on Apr 2022,this is highly unacceptable and Ashley furniture cannot be considered a fair business becasue you see now i am stuck becasue they will not return chairs and they are not delivering the table
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Reviewer Name: Brooklyn Purkey
Review Submission Date: 2022-03-28
Review Title: Please do not purchase from this…
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Review Description: Please do not purchase from this company!! They lie about what all the warranty covers and lie about your delivery date. They had us sign an illegal contract with a delivery date 27 years away. They emailed us Marh 1, 2022 claiming they would issue us a refund but we have yet to receive the refund. They tried to deliver the furniture to us even after saying they cancelled our order and would refund us. They ignored our emails and still tried to show up without an appointment!
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Reviewer Name: Kimberly Rainey
Review Submission Date: 2021-11-16
Review Title: Terrible experience
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Review Description: Terrible experience. Worst customer service. Bought furniture, 3 months later still waiting on a piece of sectional
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Reviewer Name: J W
Review Submission Date: 2021-08-15
Review Title: Can’t believe they are still in biz!
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Review Description: Just go somewhere else unless you like to get pooped on!
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Reviewer Name: T
Review Submission Date: 2021-03-18
Review Title: Ashley Home Store 120 Day Mattres Comfort Guarantee
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Review Description: Ashley Home Store, Sunrise Florida, AKA City Furniture will not honor the 120 Day Mattress Comfort Guarantee. The sales practice regarding this is deceptive and misleading.
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Reviewer Name: customer
Review Submission Date: 2021-03-15
Review Title: Waited since August now to receive my…
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Review Description: Waited since August now to receive my order. Once they got all my money no-one cared past that point if I get it or not since its not cancelable . Totally not right.