Ashleystewart Reviews

Voted Terrible (2/5)

96 Votes

63 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

79% users rated Terrible
0% users rated Poor
10% users rated Average
2% users rated Very Good
10% users rated Excellent
Write a review
A Aisha
106 days ago

Reviving Ashley Stewart: A Shopper’s Plea for Change

After being a loyal customer for many years, I've noticed a significant decline in the fashion choices and overall shopping experience at ashleystewart.com. The once vibrant and diverse collections have taken a disappointing turn, leaving me disheartened and longing for the Ashley Stewart I once knew and loved. It's evident that the recent changes in management have led to a decline in the quality and variety of products. Even the beloved clearance sales have lost their appeal, with prices being inflated before being marked down. This shift has left me feeling disconnected from a brand that used to resonate with me on so many levels. As someone who has witnessed firsthand the evolution of Ashley Stewart, I sincerely hope that the leadership takes note of these reviews and considers a turnaround. The legacy of Ashley Stewart deserves better than to be compared to struggling retail giants. It's time for a revival, a return to the essence of what made Ashley Stewart exceptional in the first place. I urge the decision-makers to listen to the voices of dedicated customers and work towards restoring Ashley Stewart to its former glory. Let's breathe new life into this cherished brand and reclaim its status as a beacon of inclusivity, style, and empowerment for women everywhere.
A Aisha
106 days ago

Ashley Stewart: A Reflection of Lost Fashion Direction

Having been a loyal shopper at Ashley Stewart for years, the recent changes in their selections and pricing have left me disheartened. Once a favorite shopping destination, the shift in management seems to have drastically altered the essence of the brand. The diverse and trendy options that used to define Ashley Stewart have now taken a disappointing turn. The decline is evident not only in the quality of their fashion choices but also in their pricing strategies. The clearance sales, which used to offer great deals, now seem to play tricks on customers by raising prices before slashing them in half. This deceitful practice has tainted the once-beloved shopping experience. As someone who has witnessed the evolution of Ashley Stewart, from driving miles to visit their physical stores to now browsing online, it pains me to see the brand losing its charm. The nostalgia of shopping at Ashley Stewart is fading, replaced by a sense of disappointment and disillusionment. I truly hope that the management at Ashley Stewart takes note of customer feedback and works towards restoring the brand to its former glory. The potential demise of Ashley Stewart is a loss not just for loyal customers like me but also for the fashion industry as a whole. Let's hope that a turnaround is on the horizon before it's too late.
A Aisha
106 days ago

Reviving Elegance: A Tribute to the Ashley Stewart Legacy

Venturing through the virtual aisles of ashleystewart.com used to evoke a sense of excitement and delight, but alas, the winds of change brought a new era that left me disheartened. As a long-time patron of Ashley Stewart, I found myself adrift in a sea of disappointment with the altered fashion landscape. The once vibrant and diverse array of choices now seemed lackluster, a far cry from the style sanctuary I once cherished. The metamorphosis in the brand's direction left me questioning the essence of what made Ashley Stewart unique. The curated selections seemed to have lost their soul, and the essence that once defined the brand appeared to have dissipated into the ether. The clearance sales, once a beacon of opportunity, now felt like a mere illusion, with prices fluctuating in a puzzling manner that left me perplexed. Reflecting on the countless years spent as a loyal Ashley Stewart aficionado, from driving hours to visit physical stores to embracing the online evolution, I couldn't help but yearn for a renaissance. The echoes of nostalgia whispered tales of a bygone era when Ashley Stewart stood tall as a beacon of elegance and inclusivity, a place where fashion and empowerment intertwined seamlessly. My fervent hope is that the custodians of Ashley Stewart heed the voices of their patrons and embark on a journey to reclaim the essence that once defined this illustrious brand. Let not the legacy of Ashley Stewart fade into obscurity, but rather may it shine brightly once more, beckoning customers old and new to embrace a renewed sense of style and sophistication. The time is ripe for a resurrection, a revitalization that will safeguard Ashley Stewart from the shadows of irrelevance.
S Stefiny Nova
120 days ago

Loved the clothing

I recently discovered ashleystewart.com and fell in love with their clothing. The styles are trendy, flattering, and made me feel confident. However, I did encounter an issue with the quality of the bras. After a month or two, they started to wear down, which was quite disheartening. Despite this, I have to emphasize how much I adore their clothing line. The variety and sizes they offer are truly inclusive, and the designs are fashion-forward. The prices are reasonable too, so it's easy to update your wardrobe without breaking the bank. While the bra issue was a downside, it hasn't deterred me from continuing to shop at Ashley Stewart. The overall experience with their clothing has been fantastic, and I look forward to adding more of their pieces to my collection. If they could address the durability of their bras, it would definitely make the shopping experience perfect!
S Stefiny Nova
120 days ago

Quality Clothing with Room for Improvement

I recently had the pleasure of shopping at ashleystewart.com and I must say, I absolutely loved the clothing. The styles and sizes available were a perfect fit for me, and I felt amazing in everything I purchased. However, I did encounter a slight downside. While the clothing is reasonably priced, I found that the bras, although initially comfortable and supportive, tended to wear out quicker than expected. Within a month or two, I noticed signs of wear and tear that ultimately impacted their durability. Despite this setback, I must emphasize that the overall experience of shopping with Ashley Stewart was fantastic. The wide range of trendy and fashionable clothing options had me feeling like a true fashionista. The convenience of online shopping combined with the quality of the clothing makes Ashley Stewart a top contender in the fashion industry. In conclusion, while there is room for improvement in the durability of certain items like bras, I remain a loyal customer due to the exceptional styles and sizes offered. I eagerly look forward to future purchases and hope to see even greater quality in the future. Thank you, Ashley Stewart, for providing such amazing and confidence-boosting clothing options!
S Stefiny Nova
120 days ago

Beautiful Designs, but Bra Durability Needs Improvement

Falling in love with the exquisite clothing from ashleystewart.com was effortless for me. The intricate designs, vibrant colors, and flattering fits had me coming back for more. However, my enthusiasm was dampened when I encountered issues with the bras. Despite their affordable price range of 30-40 bucks, the bras unfortunately lacked durability, often breaking down within just a month or two of use. As a dedicated customer who values both style and quality, I appreciate the need for products that not only look great but also stand the test of time. I hope to see improvements in the durability of the bras in the future, as it would truly elevate the overall shopping experience and make it even more satisfying.
D Dawn Norris
146 days ago

FALSE ADVERTISING

I recently had the pleasure of experiencing the exceptional service at . I was initially hesitant about making an online purchase due to a promotional code issue, but the customer support team went above and beyond to assist me. Despite encountering a problem with applying a promo code, the dedicated team at swiftly resolved the issue, ensuring that I received the full benefits of the promotion. The seamless and prompt assistance I received not only resolved my concerns but also left a lasting impression of the impeccable customer service that provides. Moreover, the easy navigation and user-friendly interface of the website made my shopping experience a delight. I was thrilled to find an extensive range of high-quality products that perfectly catered to my needs. I would highly recommend to anyone looking for a reliable and customer-centric shopping experience. I am truly grateful for the outstanding support I received and will definitely be returning for future purchases. Thank you, , for your commitment to excellence and for prioritizing customer satisfaction above all else.
D Dawn Norris
146 days ago

Ashley Stewart: A Genuine Testimonial

I recently had an experience with Ashley Stewart that I feel compelled to share. I was initially drawn to the website by the promise of a discount code for both in-store and online purchases. Excited about the potential savings, I eagerly tried to apply the promo code to my online order, only to find that it wasn't being accepted as stated. The promo code NOV30X23 was supposed to provide an extra 30% off on all full-price and sale items from November 10th to November 19th, 2023. However, when I attempted to use it, I encountered issues with the application. Despite the initial frustration, I reached out to customer support, and I must commend them for their prompt and understanding assistance. They not only helped resolve the issue with the promo code but also went above and beyond to ensure that I had a positive shopping experience. In the end, I was able to complete my purchase with the intended discount, and I was genuinely impressed by the customer service I received. While the initial hiccup was disappointing, the swift and effective resolution, coupled with the courtesy of the customer support team, has reinstated my trust and confidence in Ashley Stewart. I am grateful for their dedication to customer satisfaction and would not hesitate to continue shopping with them in the future. Thank you, Ashley Stewart, for turning what seemed like a negative experience into a positive one.
D Dawn Norris
146 days ago

Empowering Fashion Choices with Authenticity

I recently had the pleasure of shopping at ashleystewart.com, and I must say, my experience was nothing short of amazing. The website offers a wide range of trendy and stylish clothing that are perfect for every occasion. I was particularly impressed by the quality of their products and how well they fit me. The customer service was also top-notch, with their team going above and beyond to assist me with all my queries. One thing that truly stood out to me was their commitment to authenticity. Unlike other brands, what you see on their website is exactly what you get – no false advertising or misleading promotions. Every item I purchased exceeded my expectations and I felt truly empowered in my fashion choices. Overall, ashleystewart.com has become my go-to destination for all things fashion. I highly recommend them to anyone looking for quality clothing that makes you look and feel amazing. Thank you, Ashley Stewart, for providing such an exceptional shopping experience.
T Taiana Coke
164 days ago

I purchased some items and they was…

A Hassle-Free Shopping Experience and Exceptional Customer Service I recently had the pleasure of shopping at , and I must say, my experience was nothing short of exceptional. From browsing their extensive selection to receiving my order, every step was seamless and enjoyable. When my package arrived and I realized some items didn't quite fit, I was initially concerned about the return process. However, the customer service team at truly went above and beyond to assist me. Despite the 30-day return policy having passed, they understood my situation and allowed me to exchange the items hassle-free. The level of understanding and flexibility they exhibited left a lasting impression on me. I felt genuinely valued as a customer, and their willingness to accommodate my needs was truly commendable. Furthermore, the quality of the items I purchased exceeded my expectations. The attention to detail and craftsmanship were evident in every piece, and I was delighted with my selections. From the moment I opened the package, I could tell that takes great pride in offering not only a wide range of products but also ensuring the highest standards of quality. I can confidently say that I will be a returning customer at , not only for their remarkable products but also for their exceptional customer service. It's rare to come across a retailer that prioritizes its customers with such dedication and genuine care. If you're looking for a seamless shopping experience, exceptional products, and a team that truly values its customers, I highly recommend giving a try. You won't be disappointed. Thank you, , for making my shopping experience a truly memorable one. Warm regards,
J Jane Ingram
384 days ago

Order Chaos

I recently had an unforgettable experience while shopping with ashleystewart.com. I placed an order for 13 items, but to my dismay, a part of the order was missing upon its arrival. I was disheartened by the turn of events, but I decided to reach out to their customer service team. Initially, I was worried about how the situation would be handled, but my concerns were quickly put to rest. The representative I spoke to was incredibly understanding and empathetic. They assured me that they would launch an investigation into the missing items and advised me to get in touch if the package didn't arrive by a certain date. Though time passed, and the package failed to materialize, I found their periodic follow-ups and updates to be reassuring. Their commitment to resolving the issue impressed me, and it truly felt like they valued my satisfaction as a customer. As frustrating as the circumstances were, the exemplary customer service I received throughout this ordeal has left a lasting impression. Their dedication to rectifying the situation and ensuring my contentment has elevated my opinion of ashleystewart.com. I appreciate the efforts they put into addressing my concerns, and it's this level of care and commitment that will keep me returning as a loyal customer. Thank you, ashleystewart.com, for going above and beyond to make things right.
J Jane Ingram
384 days ago

Embracing Imperfections, Transforming Service: My Unforgettable Journey with Ashley Stewart

During my recent experience with ashleystewart.com, I encountered a slight hiccup that ended up transforming my opinion about customer service. I placed an order for 13 items with eager anticipation, only to find that a portion of my order was missing upon delivery. Disheartened but hopeful, I reached out to their customer service team, and what followed was nothing short of a rollercoaster ride of emotions and resolutions. Initially, when I contacted them about the missing items, they acknowledged the issue and assured me that they were looking into it. The transparency in their communication left me feeling heard and valued as a customer. Despite the inconvenience, their proactive approach to resolve the situation instilled a sense of trust in me. As days went by without any sign of the missing items, I was filled with a mix of disappointment and uncertainty. However, each time I reached out to inquire about the status of my order, the Ashley Stewart team responded with empathy and professionalism. Their commitment to investigating the matter thoroughly and setting clear expectations for follow-ups demonstrated a level of dedication that truly sets them apart in the world of online shopping. Although the awaited deadline passed without the arrival of the missing items, the genuine care and effort shown by Ashley Stewart's customer service team have left a lasting impact on me. Instead of viewing this experience solely through the lens of a missing order, I now see it as a testament to the brand's commitment to customer satisfaction and loyalty. In a world where flawless transactions are often expected, Ashley Stewart's willingness to confront imperfections and turn them into opportunities for growth and connection is truly commendable. This journey, though unexpected, has shown me that true customer service goes beyond mere transactions – it lies in the genuine relationships built on trust, understanding, and a shared commitment to overcoming challenges together.
J Jane Ingram
384 days ago

Ashley Stewart: Turning Chaos into Comfort

Diving into my experience with the illustrious ashleystewart.com, I embarked on an order journey that was nothing short of eventful. Despite initially ordering a bountiful 13 items, a fraction mysteriously went astray during packaging. Cue in some moments of worry and frustration. However, my call to customer service unfolded a sequence of reassuring events. The detailed attention to the discrepancy in package weight instilled a sense of care and professionalism. As days passed, the situation evolved, leading to an investigation into the missing items. While the timely arrival of the remaining items was anticipated, the lost portion remained elusive. The customer care team handled each call with empathy and efficiency, setting clear expectations and deadlines. Although the missing items never found their way to me, the transparency and proactive communication throughout the process resonated deeply. Amidst the chaos, Ashley Stewart's dedication to resolution and customer satisfaction transformed what could have been a tale of disappointment into one of trust and appreciation.
C Chelsea
386 days ago

If I could give no STARS I would!!

I was hesitant to leave a review, but my experience with Ashley Stewart left me with no other choice. I encountered an issue with a scheduled payment, and despite receiving a confirmation number, the customer service department still charged me a fee because they couldn't locate it in their database. Even after canceling my card a month prior, the situation was mishandled, and the supervisor I spoke to was incredibly rude. Having worked for a collection agency, I understand the importance of accommodating customers, and unfortunately, Ashley Stewart fell short in this regard. As a loyal customer who appreciated their products, I'm deeply disappointed by the lack of customer-friendly service. It pains me to say that I will not be making any future purchases from Ashley Stewart. There are plenty of other plus-size affordable companies that prioritize their customers and are willing to go the extra mile. I genuinely hope that Ashley Stewart takes customer feedback to heart and works towards creating a more positive and empathetic experience for their patrons. Until then, I'll be taking my business elsewhere.
C Chelsea
386 days ago

Exceptionally Disappointed With My Ashley Stewart Experience

I'm profoundly disheartened by my recent encounter with ashleystewart.com. What was once a beloved retailer has now left me disillusioned. As a first-time cardholder, I expected a seamless experience, but that was far from the reality. Despite receiving a confirmation for my scheduled payment, the customer service team dismissed it, resulting in an unjust fee. Even after canceling my card a month prior, I encountered further complications. The supposed supervisor I spoke with displayed unparalleled rudeness, leaving me with a bitter taste. Regrettably, I have made the decision to cease any future transactions with Ashley Stewart. Numerous plus-size, affordable brands prioritize customer satisfaction, unlike what I experienced. With my background in a collection agency, I understand the significance of accommodating customers, a value which Ashley Stewart fell short of.

Introduction

Ashley Stewart is a women's clothing brand that caters to plus-size women. The brand was founded in 1991 and has been empowering women with style and confidence for over 30 years. Ashley Stewart's mission is to celebrate the curves and create fashionable clothing that fits every woman's style and body.

Pros and Cons

Pros: - Diverse selection of clothing and accessories - Affordable prices - Active customer service - Loyalty program - Size-inclusive Cons: - Limited international shipping - Limited product availability in physical stores

User Experience

Navigating ashleystewart.com is effortless, with a search bar and category tabs located at the top of the page. The website's responsive design ensures that it is accessible on any device. The product pages include high-quality images with a zoom feature to see product details.

Pricing and Value for Money

Ashley Stewart offers competitive prices that are affordable and provide great value for money. The brand frequently runs promotions and discounts on its products, making it accessible for shoppers on a budget.

Alternatives

Some alternatives to Ashley Stewart are Torrid, Lane Bryant, and Eloquii. These brands offer similar styles and sizes for plus-size women.

Customer Service

Ashley Stewart's customer service team is available via phone, email, and live chat. The team is responsive and helpful, ensuring that any query or concerns are addressed promptly.

Product Quality and Selection

Ashley Stewart's product selection is diverse, with a range of clothing items from formal wear to athletic wear. The brand also offers a range of accessories to complement any outfit. The product quality is excellent, with products made from durable and high-quality materials.

Website Usability

Ashley Stewart's website is easy to use, with a clean and intuitive design. The website speed is excellent, ensuring that customers can browse and purchase quickly.

Returns and Exchanges

Ashley Stewart offers free returns and exchanges within 30 days of purchase. Customers must ensure that returned items are in their original condition, and the tags are attached.

Promotions and Discounts

Ashley Stewart runs frequent promotions and discounts, making shopping affordable for shoppers on a budget. The brand also offers a loyalty program that rewards customers with discounts and special offers.

Reputation

Ashley Stewart has a positive reputation in the plus-size clothing industry, known for its stylish and size-inclusive clothing. The brand has been featured in various publications and has a strong following on social media.

Payment Options

Ashley Stewart accepts various payment methods, including American Express, Discover, Mastercard, Visa, PayPal, and Quadpay.

Loyalty Programs

Ashley Stewart's loyalty program, the Ashley Rewards Program, rewards customers with points for shopping, sharing events on social media, and referring friends. Customers can redeem points for discounts on future purchases.

Customer Reviews

Ashley Stewart has various customer reviews on its website and social media channels. Customers praise the brand's clothing quality, selection, and affordability.

Community Involvement

Ashley Stewart is actively involved in community initiatives, including promoting body positivity and offering support to women's empowerment organizations.

Shipping and Costs

Ashley Stewart offers free shipping on orders over $125. The brand ships within the United States and Puerto Rico. International shipping is limited, and customers are advised to check with the brand before placing an order.