Users Voice for Asianpaints

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Asianpaints
Asianpaints Overall rating
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User Interface
Quality

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Review article published on: 29 Jan 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.5 2 4.2 4.9 2.7
Feb 2023 5 5 1 5 3 3
Mar 2023 5 5 5 5 5 5
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Detailed Asianpaints Review by

Introduction:

Asian Paints is India's largest paint company with a presence in over 15 countries. With a legacy of 75 years, the brand is known for its quality, durability and innovative offerings. The company is driven by a mission to inspire colorful living around the world. The company's website, asianpaints.com, serves as a one-stop-shop for all information related to Asian Paints products and services.

Pros and Cons:

Pros: - Wide range of paint products for all surfaces and preferences, including eco-friendly options - Comprehensive product descriptions and usage instructions - Easy-to-use online color selection tool - User-friendly website design and layout - Regular promotions and discounts for online customers - Nationwide shipping and delivery options Cons: - Limited international shipping options - Higher prices compared to some competitors - Lack of online tutorials or DIY resources

User Experience:

Asianpaints.com offers a smooth and user-friendly experience. The website is easy to navigate with clear menus and a visually appealing design. The online color selection tool, "Color Visualizer," allows users to experiment with different shades and combinations.

Pricing and Value for Money:

Asian Paints offers a broad range of products for a variety of budget ranges. While the pricing may be higher than some competitors, the brand's reputation for quality and durability makes it a worthwhile investment for those seeking long-lasting solutions.

Alternatives:

Some of the alternatives to Asian Paints include Berger Paints, Nerolac, Dulux, and Sherwin-Williams.

Customer Service:

Asian Paints maintains a dedicated customer service team that responds to queries and feedback in a timely and professional manner. The company can be contacted via phone or email.

Product Quality and Selection:

Asian Paints is known for its high-quality and innovative paint products. The company offers a comprehensive range of paints, primers, and coatings for various surfaces, including walls, metal, and wood. Additionally, the brand offers eco-friendly and VOC-free options for customers who prioritize sustainability.

Website Usability:

The asianpaints.com website is easy to navigate with clearly labeled menus and a user-friendly interface. The website is optimized for both desktop and mobile devices, allowing users to access information and make purchases on the go.

Returns and Exchanges:

Asian Paints allows for returns and exchanges on defective or damaged products if the customer contacts the company within 24 hours of receiving the product.

Promotions and Discounts:

Asian Paints offers regular promotions and discounts for online customers. The brand also offers loyalty programs for frequent customers to earn rewards and exclusive benefits.

Reputation:

Asian Paints has a long-standing reputation for quality and innovation in the paint industry. The company has received several awards and recognitions for its products and services.

Payment Options:

Asian Paints accepts payments via credit cards, debit cards, net banking, and cash-on-delivery.

Loyalty Programs:

Asian Paints offers a loyalty program, "Asian Paints Advantage," for frequent customers to earn rewards and exclusive benefits.

Customer Reviews:

The customer reviews for Asian Paints on their website and third-party platforms are largely positive, with customers praising the brand's quality and durability.

Community Involvement:

Asian Paints is involved in several community initiatives and social responsibility programs, including education and skill development programs for underprivileged youth.

Shipping and Costs:

Asian Paints ships products nationwide in India. The shipping costs are calculated based on the weight and delivery location. Customers can also opt for free pickup from their nearest dealer.