Introduction

ASICS is a well-known athletic footwear and apparel company that has been in business for over 70 years. They offer a wide range of products for various sports and activities, including running, training, volleyball, basketball, and more. Their website, asics.com, is the go-to destination for athletic enthusiasts and athletes alike who are looking for high-quality products that can help them perform their best.

Pros and Cons

One of the biggest strengths of asics.com is the variety of products they offer. They have a substantial selection of high-quality athletic footwear, apparel, and accessories, so customers are sure to find exactly what they need. Additionally, their website is easy to use and navigate, with helpful filters and product descriptions to assist in making purchases. However, some customers may find the prices to be a bit steep, especially for premium items.

User Experience

Asics.com offers an excellent user experience, with a clean and straightforward layout that makes it easy to find what you're looking for. The site is fast and responsive, with helpful product descriptions and detailed photos of each item. Additionally, they provide sizing guidance to ensure that customers can find the perfect fit for their needs.

Pricing and Value for Money

ASICS products are typically priced on the higher end of the spectrum, but they offer excellent value for money. The quality of their products is second to none, and many customers find that they last longer than other, less expensive options. Additionally, they offer a number of promotions and discounts throughout the year, making it easier to get the products you want at a more affordable price.

Alternatives

Some alternatives to asics.com include Nike, Adidas, and Under Armour. While these brands offer similar products, each has its own unique style and target audience. It's worth exploring each option to find the perfect fit for your needs.

Customer Service

Asics.com has excellent customer service, with a helpful FAQ section and ways to contact them directly. They also offer a 60-day return policy, which is more generous than many other retailers. However, some customers have reported issues with customer service response time.

Product Quality and Selection

The quality of ASICS products is excellent, with attention to detail and craftsmanship in every item. Their selection is also impressive, with options for various sports and activities. However, some customers have reported that they would like to see even more variety in terms of color and design options.

Website Usability

Asics.com is easy to navigate, with a clean and simple layout that makes it easy to find what you're looking for. The site is well-organized, with helpful filters and search functions that allow customers to quickly narrow down their options. Additionally, they offer user accounts that allow customers to save their payment and shipping information for faster checkout.

Returns and Exchanges

ASICS offers a 60-day return policy, which is more generous than many other retailers. They also provide a prepaid shipping label for returns, making the process as easy as possible for customers. However, some customers have reported issues with the return process, including slow processing times and difficulty getting in touch with customer service.

Promotions and Discounts

Asics.com offers a number of promotions and discounts throughout the year, including seasonal sales and limited-time offers. Additionally, they provide a 10% discount for military personnel and first responders. Customers can also sign up for their email newsletter to stay up-to-date on the latest sales and promotions.

Reputation

ASICS has a solid reputation in the athletic footwear and apparel industry, with a focus on quality and innovation. They have received positive reviews from both customers and experts alike, earning accolades for their products and customer service.

Payment Options

Customers can pay for their asics.com purchases using a variety of payment options, including credit cards and PayPal. However, they do not currently offer payment through third-party payment services like Venmo or Apple Pay.

Loyalty Programs

ASICS offers a loyalty program called OneASICS, which provides points for purchases that can be redeemed for discounts on future purchases. Additionally, members receive access to exclusive products and promotions.

Customer Reviews

ASICS has received positive reviews from many customers, with high marks for product quality and customer service. However, some customers have reported issues with product availability and shipping times.

Community Involvement

ASICS is involved in a number of charitable organizations and initiatives, including the Breast Cancer Research Foundation and the Special Olympics. Additionally, they have a commitment to sustainability, with a focus on reducing their environmental impact.

Shipping and Costs

ASICS offers free standard shipping on orders over $50, with a flat rate of $5.00 for orders under $50. They also offer expedited shipping options for an additional cost. However, some customers have reported long shipping times, especially during peak seasons like the holiday season.