Users Voice for Asics

83% users rated Terrible
3% users rated Poor
1% users rated Average
0% users rated Very Good
14% users rated Excellent
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Asics Overall rating
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Quality

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Review article published on: 26 Aug 2019

Last updated by on 30 Jan 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1 3.7 5 1.4 1 4.5
Oct 2022 2.4 2.5 1 1 1 4
Nov 2022 5 3 5 5 1 4.2
Dec 2022 5 5 5 2.2 5 5
Jan 2023 1 5 2 5 1.5 4.1
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Detailed Asics Review by

What is Asics?

Asics is one of the biggest names in sports apparel. The company was founded in 1949 by Kihachiro Onitsuka and is headquartered in Kobe, Japan. They’re known for their quality running shoes but also make many other products, from socks to shirts to shorts. You can find Asics products in most sporting goods stores, but you can also buy them online from Asics. Asics is a well-designed website that’s easy to navigate. You can search for products by category or by keyword, and you can also browse by product type.

Asics Standout Features

Asics is a comprehensive website that offers a wide range of products for athletes of all levels. The website features an easy-to-navigate design and provides a wealth of information on each product, including customer reviews. Some of the standout features of Asics include the following:
  1. A wide selection of products: Asics offers a wide range of products for athletes of all levels, from beginners to professionals.
  2.  Detailed product information: The website provides detailed information on each product, including customer reviews. This makes it easy to find the right product for your needs.
  3. Easy-to-navigate design: The website is easy to navigate, making it quick and easy to find the products you're looking for.

Asics Pros and Cons

Asics is a popular website for buying running shoes and other athletic gear. However, like all online retailers, it has its pros and cons. Here is an editorial review of Asics, highlighting the website's pros and cons.
                      PROS                           CONS
  A wide selection of running shoes and other athletic gear   No brick-and-mortar stores
  Competitive prices   Returns can be costly
  Excellent customer service   The customer service department is not as responsive as it could be

Why Should you Use Asics?

If you're looking for high-quality, affordable running shoes, Asics is a great option. Asics is a well-known brand in the running community, and its website offers a wide selection of shoes for both men and women. You can filter your search by type of shoe, price, and size, making it easy to find the perfect pair of shoes for your needs. In addition to shoes, Asics also sells apparel and accessories for runners. Their prices are very reasonable, and they often offer sales and discounts.

Asics Website Performance

Asics is a leading online retailer of athletic shoes, apparel, and accessories. The company offers many products for men, women, and children. Asics has an extensive product range, including running, walking, tennis, golf, cross-training, trail running, and more. The company also offers a wide range of clothing and accessories, including T-shirts, shorts, jackets, pants, and hats. Asics offers excellent website performance. The website is easy to navigate and loads quickly. Products are well organized and easy to find. The website also features a variety of helpful tools, such as size charts and a fit finder tool. Customer service is excellent, with live chat available 24/7. Overall, Asics offers an excellent online shopping experience.

Asics Ease of Use

Asics is a user-friendly website that makes it easy to find the right product for your needs. The site is well-organized and easy to navigate, with clear product descriptions and helpful customer reviews. You can also search for products by category, so you can narrow down your options and find exactly what you're looking for. The checkout process is quick and straightforward; you can even track your order once it's been placed. Asics is a great online resource for all your running and fitness needs.

Asics Reliability

Asics is a reliable website for purchasing Asics shoes and other products. The website offers many Asics products, including running, walking, and tennis shoes. The prices of Asics are competitive with other retailers. We have had positive experiences with customer service when ordering from Asics and recommend this website to others seeking to purchase Asics products.

Asics Pricing

Asics is a leading online athletic footwear, apparel, and accessories retailer. Prices on Asics are very competitive, especially compared to other online retailers. For example, a pair of men's Asics running shoes that retail for $120 on Asics can be found for $110 on Amazon.com. In addition to competitive prices, Asics offers free shipping on orders over $50 and free returns within 60 days of purchase. Overall, the pricing at Asics is fair and reasonable, especially considering the products' quality.

Asics's Exceptional Customer Support

Asics offers excellent customer support. The customer service representatives are knowledgeable and helpful. They are available 24 hours a day, 7 days a week, to answer any questions about your order or the products on the website. We contacted customer support to ask about the return policy for items purchased on the website. The representative we spoke with was very friendly and explained the policy clearly. He also provided me with a return shipping label to return the purchased item. Overall, we were delighted with the customer support offered by Asics. The representatives are knowledgeable and helpful and available 24/7 to answer any questions.

Asics Return and Refund Policy

If unsatisfied with your purchase from Asics, you may return it within 7 days of purchase for a refund. Returns must be in the original condition, unworn, and with all tags attached. Shipping and handling charges are not refundable.

Asics Alternatives

Asics is a website that offers a wide range of shoes, apparel, and accessories for men, women, and children. However, several alternative websites offer similar products and services.
  1. One alternative to Asics is 6 pm. This website offers up to 75% discounts on brands such as Adidas, Nike, Puma, and more. 6 pm also offers free shipping on orders over $50 and has a rewards program that allows customers to earn points with every purchase.
  2. Another alternative to Asics is Zappos. This website offers a wide range of shoes, clothing, and accessories for men, women, and children from top brands such as Nike, Adidas, Vans, Converse, and more. Zappos also offers free shipping and free returns on all orders.
  3. Finally, Amazon is another excellent alternative to Asics. Amazon offers a wide selection of shoes, clothing, and accessories for men, women, and children from top brands such as Nike, Adidas, Puma, New Balance, Under Armour, and more. Amazon also offers free shipping on orders over $25 and has a Prime membership program that gives members access to exclusive deals and free two-day shipping on millions of items.

Recent News

ASICS launches GT-2000 11 to partner your short runs, long runs, and everything in between

Asics has always been a go-to brand for runners of all levels. They offer shoes for every different kind of runner, whether you're just starting or are an experienced marathoner. The new GT-2000 is the perfect shoe for those who want a versatile partner for their short runs, long runs, and everything in between. The GT-2000 is a lightweight yet durable shoe that can handle any distance. It has a cushioned sole that provides comfort and support, making it ideal for longer runs. But what makes the GT-2000 special is its ability to adjust to your needs. Asics' patented IGS (Impact Guidance System) technology helps to distribute impact evenly throughout the entire foot, making each stride more efficient. And if you need extra support on those long runs, the GT-2000 has an optional stabilizer that provides additional arch support. ASICS GT-2000 11 is the best shoe for runners because it provides unparalleled comfort, support, and stability. The innovative design of the shoe helps to distribute impact evenly throughout the foot, which results in a more comfortable run. ASICS GT-2000 11 is extremely lightweight and breathable, making it perfect for long runs or hot days. Whether you're just running or looking for a versatile shoe to take your training to the next level, the GT-2000 is a perfect choice. Try it out today and see how it can help you reach your goals! The GT-2000™ 11 is a versatile shoe for short or long runs. If you're looking for a shoe that will help you improve your performance and achieve your goals, the GT-2000™ 11 is a great option. Try it and see how it feels — you may be surprised at how well it works.

My Final Verdict

Asics is an excellent site for runners of all levels. The shoes they offer are high quality and have a good variety. The editorial content on the site is well-written and informative, and the customer service is excellent. The only drawback of Asics is that its prices are slightly higher than some other running shoe retailers. Asics is an excellent choice for reliable, high-quality running shoes.

Recommended by 627+ verified customers on Trustpilot

'Poor'
Based on 627 reviews

Asics Recent User Reviews

User Rating

5 stars

12

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Reviewer Name: AnbenK

Review Submission Date: 2022-12-02

Review Title: extremely slow shipping and no customer service
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Review Description: waited a week and the items are still not shipped. called them multiple times and all you get is: "there's nothing we can do."

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Reviewer Name: Nigel Thompson

Review Submission Date: 2022-11-30

Review Title: VERY POOR SERVICE
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Review Description: Wish I'd knew how lowly rated they are before trying to buy through them recently.I received a refund with no notification that the item was out of stock! this is the second time this has happened with them!

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Reviewer Name: Mike Crowley

Review Submission Date: 2022-11-25

Review Title: Trust this review 100 pet cent!
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Review Description: Trust this review 100 pet cent!They lie and they lie through their teeth. They are the most unethical and dishonest company I have ever, ever delt with. Beware, I hav warned you.If I could give a "0" that would truly be deserved by them.

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Reviewer Name: Stephanie

Review Submission Date: 2022-11-17

Review Title: Cyber sale false advertising
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Review Description: Cyber sale showed the model of shoe I wanted, said "7 colors", and it said "30%off beneath". It did not say one color only (at that time). Then it only allowed discount on one color. They later changed the ad to only show the one color but should have honored my purchase as I even had a picture as proof of original ad. First tried texting and then Calling customer service to no avail.

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Reviewer Name: Jiamin Jin

Review Submission Date: 2022-11-15

Review Title: No price match
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Review Description: No price match. A recent purchase prompted me to call their customer service. Basically, I received a pair of shoes two days ago, however found out they launched a big site-wide sale yesterday. Thought I would call them to ask about price match or credit, given this unfortunate timing. Unf I was turned down. To me, this is quite a common thing to consider in the policy making, but the company seems to choose to just disallow it.

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Reviewer Name: SamRSP

Review Submission Date: 2022-11-11

Review Title: Order did not received on time
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Review Description: Ordered a couple of pairs from the outlet. Never received them on time as they advertised. Taken a lot longer.

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Reviewer Name: Ger Hughes

Review Submission Date: 2022-11-05

Review Title: They use UPS for delivery unfortunately…
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Review Description: They use UPS for delivery unfortunately so won't be ordering again as ups doesnt delivery to apartments in Dublin 9 area, got an attempted delivery while I was home, driver never bothered getting out of the van, discracefull

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Reviewer Name: Mike

Review Submission Date: 2022-10-16

Review Title: The ASICSbrand.com website is located…
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Review Description: The ASICSbrand.com website is located in China I believe and they sent me the wrong shoes. They have a horrible return policy and took three weeks to receive I will NEVER buy anything from them again!!!!

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Reviewer Name: K H

Review Submission Date: 2022-10-14

Review Title: Asics Singapore refused to issue me a…
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Review Description: Asics Singapore refused to issue me a refund, they explained that Sale items cannot be returned after an online purchase, despite the presence of a "easy return" sticker the product page. Quiet misleading.

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Reviewer Name: Jan Nowak

Review Submission Date: 2022-09-29

Review Title: GERMAN SHIPPING!!!
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Review Description: Don`t be stupid, EVERY SINGLE thing is being shipped from, watch this, GERMANY, how the f...??? I never knew Asics is "german", by the way, it is NOT!!!