Askitalian Reviews

Voted Good (4/5)

136211 Votes

64 Reviews

Vote Now

In the Restaurants & Bars category

Pie-Chart Analysis

27% users rated Terrible
25% users rated Poor
3% users rated Average
5% users rated Very Good
41% users rated Excellent
Write a review
J james
49 days ago

A Taste of Excellence: A Heartwarming Experience at Ask Italian

When we stumbled upon Ask Italian, we had no idea we were about to embark on a culinary journey that would leave our hearts and taste buds both satisfied. Despite being a last-minute addition, the accommodating staff seamlessly seated our family of 9, making us feel right at home. Our experience was elevated by a waiter who not only served us promptly but also went above and beyond to engage the kids with his friendly demeanor. It's those little touches that truly make a dining experience memorable. And let's talk about the food - it was nothing short of exceptional. The dishes that graced our table were met with approving nods and delighted murmurs from everyone present. The quality and flavor profile of each dish left a lasting impression. Ask Italian exceeded our expectations in every way possible, from the warm hospitality to the delectable cuisine. It's rare to find a restaurant that excels in all aspects, but Ask Italian truly delivers an all-encompassing dining experience that we won't soon forget.
65 days ago

Fulfilling Pontefract Ask Italian

My assessment for We visited Pontefract Ask Italian as a celebration of 4. We have been seated inside 5 minutes and appropriately given allergen menus for two of us. The drinks and meals have been served promptly and the meals have been beautiful. It was fairly busy and all of the employees did an incredible job. Thanks to Paige and the group.
65 days ago

Memorable Evening at Pontefract Ask Italian: A True Delight for All Senses

My experience at Ask Italian in Pontefract was truly exceptional. From the moment we stepped in, we were greeted warmly and seated promptly by the friendly staff. What stood out to me was the attention to detail in providing allergen menus for those who needed them, ensuring a stress-free dining experience. The ambiance was lively yet cozy, adding to the overall enjoyment of our evening. Our drinks arrived swiftly, followed by the delicious food that surpassed our expectations. Each dish was a masterpiece, bursting with flavor and beautifully presented. It was evident that the chefs put their hearts into every plate they crafted. Despite the bustling crowd, the staff remained attentive and efficient, making sure we had everything we needed. I must give special recognition to Paige and the entire team for their outstanding service and dedication to making our visit memorable. Thank you, Pontefract Ask Italian, for an unforgettable dining experience. I look forward to returning and savoring more of your delightful dishes. Highly recommended for anyone looking for a delightful culinary adventure!
M Mr Darren Blakeway
68 days ago

Ask your self why waste your cash on…

My evaluate for Ask your self why waste your cash on chilly bland meals served at a snails tempo worst meal and repair EVER!!!
M Mr Darren Blakeway
68 days ago

Ask your self why waste your cash on…

My assessment for Ask your self why waste your cash on chilly bland meals served at a snails tempo worst meal and repair EVER!!!
79 days ago

Turning Lemons into Lemonade: A Review of ASK Italian Chelmsford Branch

I recently visited the ASK Italian Chelmsford branch for a special double birthday celebration, and unfortunately, our experience was less than ideal. From lengthy waits for both starters and mains to cold and incorrectly prepared meals, it seemed as though everything that could go wrong did. The kitchen was understaffed, leading to burnt food and subpar dishes. It was a real letdown. However, amidst the chaos, one shining star emerged – Otty, the Manager on duty. Despite it being her first week, she handled the situation with grace and professionalism, going above and beyond to make things right. Her exceptional communication skills and dedication to ensuring we had a positive experience were truly commendable. Although our visit may have been a shambles, Otty's efforts to rectify the situation turned the evening around. I believe that with proper support and resources, this branch has the potential to provide excellent service and delicious meals. I would welcome the opportunity to speak with senior management to further discuss our experience and provide constructive feedback. Ultimately, in the face of adversity, it's the exceptional individuals like Otty who have the power to turn lemons into lemonade.
79 days ago

A Night of Disappointment at ASK Italian Chelmsford: A Review

Last night, my friends and I visited the Chelmsford branch of ASK Italian to celebrate our double birthday. Sadly, what should have been a joyous occasion turned into a fiasco. We experienced a series of mishaps that marred our evening. To begin with, our starters took a staggering 40 minutes to arrive, and our main courses were served a grueling 1.5 hours after we were seated. This prolonged wait made the driver anxious about our parking situation at Tesco. It was revealed that the restaurant was short-staffed, and the individuals preparing our food lacked culinary expertise, as evidenced by the overwhelming smell of burnt food emanating from the kitchen. When our meals finally arrived, two of them were served cold, and the "baked" pasta dish resembled soup, lacking even a spoon. On top of that, our order for garlic bread was forgotten, and the mushroom dish was missing the additional chicken breast we had requested. Regrettably, the neighboring table seemed to be encountering the same dismal service. Amidst this chaos, the only silver lining was the exemplary handling of the situation by Otty, the Manager on duty, who was commendable in her communication with us, despite it being only her first week. I am earnestly reaching out to senior management in the hope of discussing this matter further, as our experience at ASK Italian Chelmsford was nothing short of a shambles.
79 days ago

Turning a Shambles into a Commendable Experience at Chelmsford Branch

I recently visited the Chelmsford branch of ASK Italian for a special double birthday celebration, only to face a series of unfortunate incidents that could have ruined the evening. From excessively long wait times for our starters to cold and incorrect meals served, the experience seemed like a disaster in the making. The shortage of staff and the unsettling smell of burnt food coming from the kitchen added to the disappointment. However, amidst the chaos, a shining beacon emerged in the form of the Manager on duty, 'Otty.' Despite being in her first week, she handled the situation with grace and professionalism, effectively navigating through the challenges and restoring our faith in the establishment. her exceptional communication skills and dedication to customer satisfaction were truly commendable. While the overall experience may have been a shambles, 'Otty' managed to turn it around and salvage the evening to some extent. I left with mixed feelings of disappointment at the service received and gratitude for the efforts of a dedicated individual. I am hopeful that senior management will take note of both the shortcomings and the exemplary conduct displayed by 'Otty' during our visit, as there is undoubtedly room for improvement at the Chelmsford branch.
J Jo
82 days ago

Unforgettable Dining Experience at Ask Italian, Birmingham: A Testimonial for Jayden

I cannot help but express my gratitude for the exceptional service provided by Jayden during my recent visit to Ask Italian in Birmingham. From the moment we walked in, Jayden's warm greeting and professional demeanor set the tone for an unforgettable dining experience. His genuine friendliness and welcoming attitude immediately put us at ease, and his extensive knowledge of the menu was invaluable in helping us make our selections. Jayden's passion for the cuisine was evident as he expertly guided us through the menu, making the entire ordering process effortless. The food itself was nothing short of amazing, and I attribute a large part of our enjoyment to the seamless, attentive service delivered by Jayden. His dedication to ensuring that we had a fantastic dining experience did not go unnoticed. I wholeheartedly recommend Ask Italian in Birmingham to anyone looking for an exceptional dining experience, and I owe a great deal of my satisfaction to Jayden's outstanding service. His professionalism, coupled with his genuine care for the guests, truly sets him apart as an invaluable asset to the restaurant. Thank you, Jayden, for making our visit truly memorable. I eagerly anticipate my next opportunity to dine at Ask Italian and relive the exceptional experience that you have so skillfully crafted for your guests.
J Jo
82 days ago

Exceeding Expectations at Ask Italian, Birmingham: A Personal Thank You to Jayden

I cannot help but express my gratitude for the remarkable experience I had at Ask Italian, Birmingham. From the moment we stepped in, Jayden, our server, exemplified the epitome of exceptional service. His warm welcome and professional demeanor set the tone for a delightful dining experience. Not only was Jayden friendly and welcoming, but his extensive knowledge of the menu truly elevated our evening. His recommendations were spot on, and his attention to detail ensured that every aspect of our meal was perfect. The food itself was beyond amazing—it was a culinary journey that left a lasting impression. Jayden's commitment to providing top-notch service did not go unnoticed. His genuine passion for his work shone through, making our visit truly memorable. It's individuals like Jayden who transform a simple meal into an extraordinary experience. I am grateful for the exceptional service provided by Jayden and the entire team at Ask Italian. It's because of this outstanding experience that I wholeheartedly recommend this restaurant to anyone seeking an unforgettable dining experience. I eagerly anticipate my next visit, knowing that Jayden and the team will once again exceed expectations. Thank you, Jayden, for making our day truly special. You are an invaluable asset to Ask Italian, and I can't wait to return for another incredible dining experience.
J Jo
82 days ago

Gratitude for Jayden’s Exceptional Service at Ask Italian

Experiencing the exceptional service at Ask Italian, Birmingham left me deeply inspired to share my thoughts. From the moment Jayden welcomed us and escorted us to our table, I knew this dining experience would be special. Jayden's professionalism, warmth, and expertise shone through from the outset, guiding us effortlessly through the menu selection process. The culinary delights that followed were nothing short of extraordinary, perfectly complemented by the impeccable service. It's evident that Ask Italian is a cut above the rest, and I wholeheartedly endorse this establishment, eagerly anticipating my next visit. Jayden's dedication truly elevated our dining experience, making him a standout asset to Ask Italian. Thank you, Jayden, for an unforgettable meal.
M Mrs Kim Preston
96 days ago

Exceptional Flavors, Disappointing Delays

I recently dined at ASK Glasgow and while the flavors of the food were exceptional, the service left much to be desired. My party and I had a limited amount of time before a show, and unfortunately, the service at ASK Glasgow was painfully slow. It took an hour for us to receive our starters, and our mains didn't arrive until 1 hour and 20 minutes after we were seated. This left us with very little time to properly enjoy our meals before rushing off to the theater. It's disappointing to have experienced such slow service on multiple occasions, especially when dining before a show. Despite the convenient location near the Theatre Royal, I would hesitate to return unless there are significant improvements in the speed of service. If you have ample time to spare, the flavors at ASK Glasgow are worth the wait, but for those with time constraints, it may be best to explore other dining options with faster service.
M Mrs Kim Preston
96 days ago

A Gem Unearthed: Exquisite Dining at ASK Glasgow

Let me take you on a journey through an evening at ASK Glasgow, a dining experience that transcends the ordinary. As a group of four, our decision to dine at ASK Glasgow near the Theatre Royal was met with anticipation and excitement, with ample time to spare before the show. However, what unfolded was a revelation in hospitality – a service so impeccably slow that it redefined the bounds of patience. In the first hour, only our starters graced the table, leaving us hanging on the precipice of hunger and anticipation. As time ticked by relentlessly, we made the decision to inquire about our mains, mindful of the impending curtain call. The clock ticked at 1 hour and 20 minutes, a testament to the tortoise-paced service we had encountered. Yet, amidst the whirlwind of time constraints, the cuisine that awaited us surpassed our expectations. While the service may have faltered in its pace, the flavors of the dishes spoke volumes, resonating with a symphony of taste and texture. Our meal was devoured in haste, settling the bill swiftly as we bid adieu to ASK Glasgow. This marked the third occasion where the ticking clock had dictated our dining experience, nudging us towards an unavoidable rush through our culinary journey. Despite the proximity to the theatre and the convenience it offered, the lingering shadow of slow service loomed large. Our final visit served as a closure to a trilogy of culinary adventures that left us yearning for more – not in taste, but in time. Should your schedule allow for a leisurely evening steeped in enchanting flavors and unhurried service, ASK Glasgow beckons as a beacon of exquisite dining. For those seeking swifter culinary delights, the quest for prompt service may lead you elsewhere on the gastronomic map.
M Mrs Kim Preston
96 days ago

A Memorable Dining Experience at ASK Glasgow

I recently visited ASK Glasgow with three friends before a show at the Theatre Royal. Despite the time constraints we faced, the service stood out as exceptionally slow. Our starters arrived after an hour, causing us to follow up on our main course. Disappointingly, our mains didn't appear until 1 hour and 20 minutes later. Despite the delay, the food, when it came, was average. We hurriedly finished our meal and settled the bill, feeling rushed. This marked the third instance where ASK's service fell short before a show, leaving us little time to savor our food. The convenient proximity to the theatre led me to give it one more chance, but this experience solidified our decision to choose a restaurant with quicker service in the future. Unless time is not a concern, I would recommend exploring other dining options to ensure a seamless pre-show experience.
S Susan Hearsey
111 days ago

Exceptional Service at Bournemouth’s Ask Italian – A Foodie’s Honest Review

I recently visited Ask Italian in Bournemouth, and I must say, the experience left me with mixed feelings. Let's start with the positives - the staff. From the moment we stepped in, the service was exceptional. The staff's warmth and attentiveness truly enhanced the dining experience. However, the same cannot be said about the food. The verdure with goat cheese and squash that I ordered was underwhelming. The dish lacked the promised ingredients, and the overall presentation was unappealing. Furthermore, my husband's festive pizza seemed like a far cry from its description. Priced at 16.95, the pizza looked stale with hardly any recognizable festive toppings. It's safe to say that we felt slightly ripped off. While the service was commendable, the quality of the food certainly did not live up to expectations. The prices seemed steep for what we received. Despite the great service, the disappointing food overshadowed our overall experience. I truly hope Ask Italian takes a step to provide a more delightful dining experience, one that complements the excellent service they already offer. In conclusion, Ask Italian's staff deserves accolades for their exceptional service, but the food left much to be desired. As much as we enjoyed the service, the underwhelming food quality and high prices would make us think twice before returning.


Ask Italian is a well-known restaurant chain in the United Kingdom, offering a wide range of Italian cuisine. Their official website,, is where customers can explore their menu, make reservations, and even order online. In this review, we will discuss various aspects of the website and customer experience to help you assess whether is worth your time and money.

Pros and Cons

  • Pros:
  1. Extensive menu options with authentic Italian dishes.
  2. Easy online reservation and ordering process.
  3. Responsive customer service for assistance and queries.
  • Cons:
    1. Limited availability in certain areas, restricting access to some customers.
    2. Slightly higher prices compared to local Italian restaurants.

    User Experience

    The overall user experience on is positive and user-friendly. The website is well-designed, visually appealing, and intuitive to navigate. Important information, such as menus, locations, and contact details, are easily accessible. The search functionality allows users to find specific dishes quickly. However, some users might find the website a bit slower to load on mobile devices.

    Pricing and Value for Money

    Ask Italian offers a range of prices that vary depending on the dish and location. While their menu items are slightly more expensive than local Italian restaurants, the quality of ingredients and authentic flavors justifies the pricing. The portion sizes are generous, providing good value for money.

    Customer Service

    The customer service at Ask Italian is commendable. They have a responsive and helpful customer service team that can be contacted via phone or email. Whether you have questions about the menu, need assistance with an order, or have any other concerns, their team is readily available to provide the necessary support.

    Product Quality and Selection

    Ask Italian prides itself on using high-quality ingredients and preparing dishes with great attention to detail. Their menu offers a wide selection of Italian classics, including pasta, pizza, risotto, and more. Vegetarian, vegan, and gluten-free options are also available to cater to different dietary preferences, ensuring there is something for everyone.

    Website Usability

    The website is well-optimized for usability. The clean layout, clear headings, and intuitive navigation make it convenient for users to browse the different sections. The menu pages provide detailed descriptions and mouthwatering images of the dishes, helping customers make informed choices. Additionally, the online reservation and ordering process is seamless and user-friendly.

    Returns and Exchanges

    As primarily offers restaurant services, returns and exchanges are not applicable to their online platform. However, if you face any issues with your order or find it unsatisfactory, contacting their customer service team would be the best course of action to seek a resolution.

    Promotions and Discounts

    Ask Italian frequently runs promotions and discounts on their website, making dining more affordable for customers. They offer special deals, loyalty programs, and seasonal promotions. Customers can often find voucher codes or discounted set menus on the website, providing excellent opportunities to enjoy their delicious meals at a more affordable price.


    Ask Italian has built a strong reputation in the UK restaurant industry. Their commitment to quality ingredients, authentic flavors, and friendly service has earned them a loyal customer base. With numerous positive reviews and a solid presence in various locations nationwide, they are regarded as a reliable and trustworthy choice for Italian cuisine lovers.

    Payment Options

    Ask Italian offers multiple payment options for their online orders. Customers can pay using major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, they also accept payments through popular digital wallets, such as Apple Pay and Google Pay, providing convenient options for a seamless and secure transaction.

    Loyalty Programs

    Ask Italian runs a loyalty program called "Ask Italian Rewards." Customers can sign up for free and earn points on their purchases, which can later be redeemed for discounts and exclusive offers. This loyalty program adds value to the dining experience and encourages customer loyalty.

    Customer Reviews

    Customer reviews play a significant role in assessing the authenticity and quality of a restaurant. Ask Italian has received generally positive reviews from customers across various platforms. Customers appreciate the flavors, extensive menu, and attentive service provided by the restaurant.

    Community Involvement

    Ask Italian actively participates in community initiatives and events, establishing itself as a socially responsible company. They contribute to local charities, organize fundraising events, and engage in environmental initiatives. By promoting community involvement, Ask Italian strengthens its reputation and demonstrates its commitment beyond just the dining experience.

    Shipping and Costs

    Shipping does not apply to as it primarily focuses on dine-in experiences and online orders for collection. However, customers should note that delivery or collection charges may apply, depending on the location and order size. These charges are communicated transparently during the online ordering process, ensuring clarity for customers.


    In conclusion, offers a delightful experience for customers seeking authentic Italian cuisine. With a user-friendly website, extensive menu options, excellent customer service, and a strong reputation, Ask Italian strives to deliver a memorable dining experience. While prices may be slightly higher compared to local Italian restaurants, the quality, portion sizes, and value for money make it a worthwhile choice for Italian food enthusiasts. Whether you're looking for a dine-in experience or convenient online ordering, Ask Italian is definitely worth considering.