Assaultfitness Reviews

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R Rick Mechammil
815 days ago

Above and Beyond: Assault Fitness’s Unbeatable Service Recovery

Let me start by saying that my recent experience with began on a rocky note. I had placed an order during a special promotion, but due to a glitch, it didn't go through on their end. Frustrated and disappointed, I reached out to their customer service via Instagram, and that's where the magic began. Despite initial hiccups, the customer support team on Instagram was incredibly responsive and empathetic. They provided me with a specific extension to call and assured me that the issue would be resolved. However, the following weeks were filled with unanswered voicemails and unreturned calls, leaving me feeling unheard and dejected. Undeterred, I reached out to the Instagram customer support once again, detailing my ongoing struggle. They swiftly gathered all the necessary information and assured me that I would be contacted promptly. When that didn't happen, I took matters into my own hands and found an alternative contact number through a quick Google search. To my relief, this led to a swift response from Assault Fitness's team. What happened next truly amazed me. Not only did they acknowledge the error and the inconvenience I had faced, but they also went above and beyond to make things right. Despite the initial offer not being honored, they made genuine efforts to find a solution and ensure customer satisfaction. It's rare to encounter such dedication to service recovery, especially in the realm of e-commerce. Despite the initial frustration, Assault Fitness impressed me with their commitment to resolving the issue and going the extra mile to rectify the situation. Their exemplary service recovery has not only restored my faith in their brand but has also left me eager to support a company that values its customers to such a high extent. I can confidently say that they have earned my loyalty, and I look forward to future interactions with them, knowing that they stand by their commitment to exceptional customer service.
R Rick Mechammil
815 days ago

Exceptional Equipment, Disappointing Customer Service

I'm devastated to admit that my experience with's customer service has left me disheartened. After eagerly placing an order for a tempting deal, I hit a snag when the purchase didn't register on their end. While I understand that glitches are inevitable, the absence of effective communication was truly frustrating. Despite my persistence in reaching out, my attempts to connect with their customer support team were met with silence. The Instagram customer support provided me with an extension to call, but my voicemails seemed to vanish into thin air. It was disheartening to feel as if my concerns were being overlooked. After sharing my woes once more on Instagram, I was reassured that someone would finally be in touch. However, to my dismay, I found myself waiting in vain yet again. It was only after resorting to a new phone number that I finally received a response. To my disappointment, not only was the initial offer not honored, but my attempt to find a middle ground was met with indifference. I was left wondering how the customer service team would have treated me if they already had my money in their hands. Despite this disheartening experience, I want to emphasize that the equipment offered by is exceptional. However, a company's true character often reveals itself in times of adversity, and in this aspect, I found them lacking. I sincerely hope that will take measures to elevate their customer service, as their offering truly deserves a customer-centric support system.
R Rick Mechammil
815 days ago

Turning a Lemon into Lemonade: My Experience with

When I stumbled upon a fantastic deal on, I couldn't resist placing my order. Excitedly, I awaited the delivery of my purchase, only to find out that there was a glitch in the system, and my order didn't make it through. Disappointing, yes, but I understood that hiccups can happen in the world of eCommerce. The challenge arose when reaching out to their customer service team. Despite being directed to a specific extension by their Instagram support, my attempts to contact them went unanswered for weeks. Frustrated, I turned back to Instagram for help, and although they tried to assist, the promised follow-up never materialized. Refusing to give up, I did some research and found another contact number. This time, I received a response. However, to my dismay, not only was the original offer not honored, but my willingness to negotiate a compromise was met with silence. It left me wondering – if this was their approach before receiving payment, how would they handle things afterward? Although my experience was far from ideal, it served as a reminder of the importance of customer service in any transaction. While I may not have been able to secure the deal I initially sought, I appreciate the opportunity to share my story and hope that it prompts improvements in their service for future customers.


Assault Fitness is a renowned online platform that specializes in high-quality fitness equipment for both commercial and home use. With a commitment to innovation and durability, Assault Fitness has gained a solid reputation in the fitness industry. They offer a wide range of products, including assault bikes, treadmills, rowing machines, and more, making it a one-stop-shop for fitness enthusiasts.

Pros and Cons


  • Wide selection of top-notch fitness equipment
  • Highly durable and reliable products
  • Innovative designs and features
  • User-friendly website with easy navigation
  • Responsive and helpful customer service


  • Pricing might be a bit higher compared to competitors
  • Limited availability of certain products

User Experience

Assault Fitness prioritizes user experience by offering an intuitive website. With a well-organized layout and search options, customers can easily find their desired products. The website provides detailed descriptions, images, and customer reviews for each item, enabling informed purchasing decisions. The checkout process is smooth, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Although Assault Fitness products may be slightly higher in price compared to competitors, they offer excellent value for money. The equipment's longevity, sturdiness, and advanced features justify the investment. Moreover, the company frequently offers promotions and discounts, making their products more accessible to a wider audience.


While Assault Fitness is a prominent player in the fitness equipment market, some alternative options include Rogue Fitness, NordicTrack, and Concept2. These brands also offer high-quality fitness equipment and have a strong customer following. However, Assault Fitness stands out with its specific focus on assault bikes, providing a more specialized option for users seeking intense cardio workouts.

Customer Service

Assault Fitness is dedicated to providing excellent customer service. Their team is responsive, knowledgeable, and ready to assist customers with any queries or concerns. Whether it's pre-purchase advice or post-purchase support, customers can expect prompt and helpful assistance.

Product Quality and Selection

With a commitment to quality, Assault Fitness delivers fitness equipment built to withstand intensive use. Their products are known for their durability and reliability, earning the trust of gym owners and individual users alike. The selection offered is comprehensive, covering the key equipment needed for a well-rounded fitness routine.

Website Usability

The Assault Fitness website is designed with usability in mind. Its clean and modern interface ensures an enjoyable browsing experience. The navigation is straightforward, enabling users to explore different categories and refine their search effortlessly. The inclusion of filters and sorting options makes finding the desired product quick and efficient.

Returns and Exchanges

Assault Fitness has a straightforward return and exchange policy. If a customer is not satisfied with their purchase, they can contact the customer service team within a specified timeframe to initiate the return process. The company strives to resolve any issues promptly, ensuring customer satisfaction.

Promotions and Discounts

Assault Fitness frequently offers promotions and discounts on their products. Customers can take advantage of these deals to save money on their fitness equipment purchases. The website prominently displays any ongoing promotions, making it easy for users to stay updated and make the most of these offers.


Assault Fitness has established a strong reputation in the fitness industry over the years. Their commitment to producing high-quality, durable, and innovative fitness equipment has earned them the trust of customers worldwide. Positive reviews and testimonials from satisfied users further validate their reputation as a trusted brand.

Payment Options

Assault Fitness offers various payment options to cater to different customer preferences. Customers can conveniently pay for their purchases using credit cards, such as Visa, Mastercard, and American Express. The secure payment gateway ensures the safety of personal information during transactions.

Loyalty Programs

While Assault Fitness does not currently have a specific loyalty program in place, they reward their customers through regular promotions, discounts, and exceptional customer service. These initiatives demonstrate their appreciation for customer loyalty and contribute to long-lasting relationships with their clientele.

Customer Reviews

Customer reviews play a significant role in building trust and confidence in Assault Fitness products. Many satisfied customers have shared their positive experiences with the brand, praising the equipment's durability, performance, and customer service. These reviews serve as a testament to the quality and effectiveness of their products.

Community Involvement

Assault Fitness actively engages with the fitness community by participating in industry events, sponsoring fitness competitions, and collaborating with fitness influencers. Their involvement in the fitness community showcases their dedication to promoting a healthy and active lifestyle.

Shipping and Costs

Assault Fitness offers reliable shipping services to ensure prompt delivery of their products. Shipping costs may vary depending on the customer's location and the weight of the ordered items. The website provides a transparent breakdown of shipping costs during the checkout process, ensuring customers are aware of the total expenses.

In conclusion, Assault Fitness is a reputable online platform that excels in providing top-quality fitness equipment. With a comprehensive product selection, user-friendly website, responsive customer service, and a focus on durability and innovation, Assault Fitness is a reliable choice for fitness enthusiasts. Though pricing may be on the higher side, the value for money, along with frequent promotions and discounts, makes it a viable option for those seeking long-lasting fitness equipment. Whether for commercial or home use, Assault Fitness is poised to meet the needs of individuals looking to prioritize their fitness goals.