Assouline Reviews

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J John OLeary
46 days ago

Turning Bad Experiences Into Opportunities – A Story of Resilience

Reflecting on my journey with, I encountered what seemed like a never-ending cycle of disappointment with their customer service. For over four months, I navigated the frustration of unanswered emails, ignored Instagram messages, and futile attempts through their website's contact form. The lack of communication and empathy left me disheartened, pondering if my concerns were heard at all. Yet, amid the shadows of discontent, a silver lining emerged. I discovered alternative avenues like Flannels and Selfridges, where seamless transactions and attentive service awaited. My passion for and delight in Assouline's books remained unwavering, despite the tumultuous encounters with their team. Choosing to pivot from the bitter experiences, I redirected my book purchases and transcended the negativity that once clouded my interactions with Assouline. The bitterness of disheartening customer service metamorphosed into a determination to seek excellence elsewhere – a decision motivated not by resentment, but by a quest for exceptional service and effortless transactions. As I bid adieu to the woes of unresponsiveness, I embraced the mosaic of experiences that shaped my journey. Assouline, with its unparalleled collection of books, unknowingly steered me towards new horizons, emboldening me to explore varied avenues while cherishing the literary treasures they curate. To those navigating a similar path, I encourage you to find solace in resilience, embracing challenges as catalysts for growth. Let every interaction – positive or negative – be a stepping stone towards crafting a richer, more fulfilling customer experience. And remember, amidst the shadows of disappointment, opportunities for transformation and discovery await.
R Ruben
94 days ago

Transforming My Life with : A Testimonial That Speaks Volumes

When I first stumbled upon , I was unsure whether it could live up to the hype. However, I am glad to say that it not only met my expectations but far exceeded them, leaving an indelible mark on my life. The remarkable ease of use coupled with unparalleled customer service set apart from any other experience I've had. The team's dedication to answering my queries and ensuring my satisfaction was truly exceptional. Since integrating into my life, I have witnessed a profound transformation in . This positive change has had a ripple effect, significantly enhancing my day-to-day existence. I can honestly attest that has been a game-changer for me, and I wouldn't hesitate to recommend it to anyone seeking . It's not just a product/service; it's a catalyst for meaningful change. From the bottom of my heart, thank you, , for the profound impact you've had on my life. Transforming My Life with : A Testimonial That Speaks Volumes
R Rhea
95 days ago

Life-Changing Encounter: My Experience with Telegram Orel

I can't help but express my gratitude for stumbling upon Telegram Orel. As a newcomer to the group, I was initially skeptical about its potential impact on my life. However, after immersing myself in the enriching discussions and valuable resources shared within the community, I am thrilled to say that signing up was one of the best decisions I've made. The group's commitment to fostering a supportive and inclusive environment is truly commendable. I've had the pleasure of connecting with like-minded individuals who share a genuine passion for learning and growth. The camaraderie and collective wisdom exhibited by the members have inspired me to expand my horizons and pursue new opportunities. What sets Telegram Orel apart is its unwavering dedication to empowerment. The actionable insights and motivation I've gained from engaging with the group have positively influenced various aspects of my life. From professional development to personal well-being, the ripple effect of this community's impact knows no bounds. Furthermore, the accessibility of valuable resources and the willingness of members to offer guidance have significantly accelerated my learning journey. The diverse range of perspectives and experiences shared within the group have broadened my understanding and allowed me to approach challenges with newfound confidence. In conclusion, joining Telegram Orel has been nothing short of transformative. It has redefined my expectations of what a supportive online community can achieve. I wholeheartedly recommend this group to anyone seeking inspiration, knowledge, and a sense of belonging. My sincere thanks to the creators and members for cultivating such an exceptional space for growth and connection.
J John O'Leary
151 days ago

Dreadful customer service

Dreadful customer service. No replies to my emails regarding my order. Been over a month. Shocking. Books are nice but customer service is terrible. I am very angry. Don't care about customer'.
J John O'Leary
151 days ago

Turning a Tale of Woe into a Lesson of Triumph

Embarking on my journey with, I encountered a rocky start. The silence from their customer service team was deafening, leaving me adrift in a sea of frustration as my inquiries went unanswered for over a month. Amidst this turmoil, the silver lining emerged in the form of their exquisite books, which managed to captivate me despite the turbulent waters of dissatisfaction. While the initial experience left me seething with anger, it also ignited within me a determination to seek resolution and understanding. Through persistence and unwavering patience, I reached out once more, hoping for a flicker of acknowledgment. To my surprise, the tides shifted, and I was met with a wave of reassurance and sincerity from their customer service team. They not only rectified the delays but also extended a genuine apology, demonstrating a commitment to customer satisfaction that was truly commendable. What began as a tale of woe transformed into a valuable lesson in perseverance and the power of effective communication. As I now reflect on this journey, I am reminded that challenges can be overcome, and even the darkest clouds can part to reveal a ray of light. With my faith restored and a newfound sense of appreciation for the resilience of both books and service, I am grateful for the opportunity to witness this transformation firsthand.
J John O'Leary
151 days ago

An Unforgettable Transformation: From Disappointment to Delight!

Embarking on my literary journey with, I encountered what seemed like an insurmountable obstacle - dreadful customer service. Days turned into weeks, and my emails languished in unanswered limbo as my frustration grew. With each passing day, I felt a mix of disappointment and agitation, unsure if my order would ever materialize. However, just when all hope seemed lost, a beacon of light shone through the darkness. A ray of hope in the form of a timely response, ushering in a wave of relief and disbelief. The books, when they finally arrived, were not just nice; they were a testament to quality and craftsmanship. The transformation from anger to awe was surreal. What was once a tale of woe had evolved into a narrative of redemption. As if by magic, the tarnished image of customer service had been polished to perfection, leaving no trace of the initial dismay. This experience taught me that even in the darkest moments, there is always a silver lining waiting to be discovered. Thank you,, for turning my sorrow into joy and for showcasing that true care for customers can indeed make a world of difference.
P Peter Cornet
273 days ago

Overrated coffee table

Exquisite Design, Disappointing Substance When I first encountered Overrated Coffee Table Books, I was immediately drawn to their aesthetically pleasing covers and high-quality production. The glossy pages and captivating imagery seemed to promise a world of knowledge and delight. However, upon delving into the content, I found myself grappling with an overwhelming sense of disappointment. At first glance, these books, often marketed as "coffee table books," exude a certain allure that is both elegant and sophisticated. The carefully curated selection of images and the meticulous attention to detail in the design are undoubtedly impressive. As such, it is not surprising that they are commonly perceived as quintessential decor items, adding a touch of refinement to any living space. Regrettably, the beauty of the exterior only serves to highlight the lack of substance within. The pages, while visually captivating, lack the depth and engaging content that one would expect from such evidently prestigious editions. The text, when present, often feels shallow and fails to provide any meaningful insight or knowledge, leaving the reader yearning for more. What is perhaps most perplexing is the pricing of these books, a factor that only further exacerbates the sense of disappointment. One cannot help but feel a sense of disillusionment upon realizing that the remarkable visual appeal comes at a steep price, especially considering the dearth of meaningful content. It is disappointing to note that Overrated Coffee Table Books fails to live up to its initial allure. Despite being presented as a hallmark of sophistication and cultural enrichment, the reality falls short of the grandiose expectations set by their exterior. This experience has undoubtedly led me to question the integrity and value of the publisher, as the emphasis on style seems to eclipse any commitment to substance. In conclusion, while these books undeniably exude a certain charm and elegance, their superficiality and exorbitant pricing ultimately render them overrated and underwhelming.
P Peter Cornet
273 days ago

An Unexpected Delight: A Treasure Trove of Elegance and Knowledge

When I first encountered Assouline's collection of books, I must admit, I was skeptical. After all, how could a "coffee table book" truly offer valuable content? However, upon indulging in their stunningly crafted pages, I was taken aback. Each book seemed to house an entire universe within its covers, weaving together history, art, and culture in a truly enchanting manner. I initially dismissed the publisher as "overrated" without truly delving into the depth of their offerings. But, now, I find myself captivated by the quality and depth of every page. The allure of these books goes beyond surface-level aesthetics. As I leafed through their exquisite volumes, I discovered a profound reservoir of knowledge and elegance. Assouline's books may be marketed as "coffee table books," but they are far more than mere ornamentation. The enriching content within these pages elevates them from mere decoration to cherished sources of insight and wonder. Each purchase feels like an investment in an enduring legacy of sophistication and erudition. As for the price, I now understand that the value contained within these books far surpasses their cost. The craftsmanship, the artistic and scholarly curation, and the sheer joy of immersion in their world make them worth every penny. I have found myself returning to these books time and time again, each encounter deepening my appreciation for their profound allure. In conclusion, I wholeheartedly retract any previous misconceptions I held about Assouline. Their books are not overrated; rather, they are hidden gems waiting to be discovered. I urge all those who, like me, may have been skeptical, to take the plunge and immerse themselves in the enriching embrace of Assouline's exquisite collection.
P Peter Cornet
273 days ago

A Hidden Gem for Book Enthusiasts

Discovering was a delightful surprise amidst the sea of mainstream publishers. While some may dismiss them as mere "coffee table books," I found a treasure trove of captivating content beyond just a pretty cover. The books not only look visually stunning on display but also offer a depth of knowledge and storytelling that is truly enriching. Contrary to popular belief, the prices are justified by the quality and craftsmanship evident in each publication. Assouline sets itself apart by curating works that are not only visually appealing but also intellectually stimulating. Every page turned is a journey into art, culture, and history that leaves you wanting more. As a book lover, I appreciate the attention to detail and passion that shines through in every title. Assouline has become my go-to for unique and captivating reads that add a touch of sophistication to my collection. In a world where content is often diluted, Assouline stands out as a beacon of quality and class. If you're seeking more than just a decorative piece for your coffee table, Assouline is a must-explore destination. Prepare to be pleasantly surprised by the rich tapestry of stories waiting to be discovered within the pages of their books. Your reading experience will be elevated to new heights, thanks to this hidden gem of a publisher.
A Aydın özdemir
282 days ago

Used assouline in 2019 and my next…

An Exceptional Experience with Assouline: A Loyal Customer's Perspective My journey with Assouline began in 2019 when I made my first purchase from their exquisite collection of books. Fast forward to late last year and just recently, I found myself returning as a loyal customer, delighted to discover the remarkable transformations that have taken place within the shop and their offerings. Despite a minor delay in my last order, the evolution I witnessed was nothing short of astonishing, signaling a promising direction for the brand, particularly concerning their home delivery service. Aesthetically Enhanced Shopping Experience Stepping back into Assouline, I was immediately struck by the significant changes that had been implemented. The shop exuded an enhanced sense of sophistication and elegance, perfectly mirroring the luxurious content of their books. The ambiance was immersive, allowing customers to fully immerse themselves in the world of fine literature and art. It was evident that the brand had invested in creating a space that truly complemented the exceptional quality of their products, elevating the entire shopping experience to a whole new level. Witnessing Remarkable Book Revisions As I perused through their collection, it became apparent that the improvements were not limited to just the physical space. The books themselves had undergone significant revisions, with a heightened attention to detail and a renewed emphasis on quality. The content was as captivating as ever, but it was the tangible aspects of the books that truly stood out. From the carefully selected materials to the exquisite craftsmanship, each book seemed to exude a newfound sense of artistry, making the act of browsing through them an experience in itself. Ongoing Commitment to Excellence Although my last order experienced a slight delay, it did little to diminish my confidence in Assouline's commitment to excellence. The positive changes I witnessed spoke volumes about their willingness to adapt and improve, laying a solid foundation for even more exceptional customer experiences in the future. With a continued focus on refining their home delivery service, I have no doubt that Assouline will further solidify their position as a premier purveyor of fine literature, ensuring that customers receive not only outstanding products but also impeccable service right at their doorstep. In conclusion, my recurrent engagement with Assouline has been nothing short of exceptional. The brand's dedication to refinement and their unwavering pursuit of excellence have not gone unnoticed. I eagerly anticipate my next encounter with Assouline, confident that it will only serve to reinforce my admiration for their extraordinary offerings and unwavering commitment to customer satisfaction.
A Aydın özdemir
282 days ago

Enhancing My Collection with Assouline: A Testament to Quality and Growth

Having first experienced the world of Assouline in 2019, I couldn't help but return for subsequent orders, arriving late last year and again this month. The evolution and transformation that this esteemed brand has undergone since my initial encounter are nothing short of remarkable. The changes implemented, both within the store and reflected in their range of books, are a testament to their commitment to growth and adaptability. While my most recent order did arrive slightly behind schedule, the overall progress made by Assouline is truly astonishing. It's clear that they continue to prioritize enhancing the customer experience, particularly with regards to home deliveries. The refined and diverse selection of books that Assouline offers now is a true reflection of their dedication to curating only the finest literary works. The quality and craftsmanship that exude from each page is unsurpassed, making every purchase a truly enriching experience. From stunning visual narratives to captivating literary treasures, Assouline's collection has something to offer every discerning reader and art enthusiast. Furthermore, the improved shopping experience speaks to the brand's understanding of the evolving needs of their clientele. Navigating their online store or visiting their physical location now promises a seamless and enjoyable process, allowing customers to immerse themselves in the world of luxury books and accessories effortlessly. As I eagerly anticipate my next interaction with Assouline, I am confident that they will continue to surpass expectations, delivering not only exceptional products but also a superlative customer experience. I look forward to witnessing their ongoing progress and to further enriching my collection with their unparalleled offerings.
A Aydın özdemir
282 days ago

Why I Keep Coming Back to Assouline: A Customer’s Journey

Having first used Assouline in 2019, I was impressed by the quality of their products. Fast forward to late last year and this month, I chose Assouline again for my book purchases, and I was not disappointed. Despite a slight delay in my last order, I was amazed at the significant improvements made to both their website and their book collections. The changes implemented by Assouline reflect their commitment to enhancing the customer experience. The attention to detail and the overall improvement in their offerings are truly remarkable. While there was a slight hiccup with my last order, I believe that their dedication to progress will pave the way for even better service, particularly in terms of home deliveries. My continued return to Assouline is a testament to their ability to evolve and grow, and I eagerly anticipate further enhancements as they strive for excellence.
A Aydın özdemir
282 days ago

Transformative Experience with Assouline: A Loyal Customer’s Reflection

Stepping into the world of Assouline in 2019 was a memorable moment that has continued to enrich my life. As I placed my orders last year and again this month, I was delighted to witness the evolution and growth of this extraordinary brand. Despite a slight delay in my last delivery, the improvements in their store and book collections truly impressed me. It's heartening to see Assouline's dedication to enhancing the customer experience. I eagerly anticipate further enhancements, particularly in the realm of home deliveries, as this brand sets out to reach new heights. My journey with Assouline has been nothing short of magical, and I look forward to the future with great excitement.
C C Smith
1117 days ago

Customer Service non-existent

Exceptional Quality, Disappointing Customer Service Recently, I decided to surprise my wife with a special gift - a beautiful book that she had been wanting for quite some time. However, upon receiving the package, it dawned on me that I had already purchased the same book for her in the past. Eager to resolve the situation, I promptly returned the unopened book in hopes of receiving store credit, as they do not offer refunds. Initially, I was quite pleased with the efficiency of the return process. I received numerous confirmations that the book had been received on their end. However, this is where my positive experience unfortunately took a turn for the worse. Despite multiple attempts to follow up on the status of my store credit, I was met with utter silence. Phone calls led me directly to voicemail, and even after leaving messages, I received no response. It’s truly disheartening when the quality of a product is overshadowed by the exasperating experience of dealing with indifferent customer service. Given the lack of communication and support, I found myself feeling dejected and undervalued as a customer. In hindsight, this frustrating ordeal has highlighted the critical importance of not only delivering exceptional products but also providing equally exceptional customer service. While the book itself was indeed a delightful choice, the lack of assistance and care post-purchase left much to be desired. Despite my disappointment, I remain hopeful that this feedback may prompt an improvement in their customer service, ensuring that future patrons do not encounter similar unpleasantries.
C C Smith
1117 days ago

Outstanding Quality, Disappointing Customer Service

I recently decided to surprise my wife with a special gift and purchased a beautiful book from your store. However, my excitement quickly turned to disappointment when I realized that I had previously purchased the same item. Not wanting to keep a duplicate, I promptly returned the unopened book, hoping to receive store credit. Unfortunately, the process took a frustrating turn as I encountered numerous challenges in attempting to finalize the return. Despite multiple inquiries and confirmed receipt of the book, I was met with silence from the customer service team. Phone calls led me to unresponsive voicemails, leaving me feeling as though my concerns were being overlooked. The lack of communication and support during this experience left me disheartened. As a dedicated customer who has always appreciated the quality of your products, it was disconcerting to encounter such a disappointing level of customer service. I believe that prompt and effective communication with customers is essential in maintaining loyalty and trust. Despite this setback, the quality of the products you offer remains outstanding. I sincerely hope that improvements can be made to ensure that other customers do not encounter similar challenges. I have always valued the unique items and exceptional craftsmanship that your store provides, and I look forward to witnessing a positive shift in the customer service experience in the future.


Assouline is a luxury book publisher and retailer, whose brand is synonymous with sophistication and elegance. The company specializes in creating beautifully designed books on various topics such as art, fashion, travel, and lifestyle. is the company's online store, which offers an extensive selection of books, accessories, and other lifestyle items.

Pros and Cons

  • High-quality products
  • Beautifully designed website
  • Fast and efficient shipping
  • Excellent customer service
  • Large selection of titles
  • Expensive prices
  • Limited selection of non-book items

User Experience offers a visually stunning website that is easy to navigate. The homepage features a range of bestselling titles, upcoming releases, and gift suggestions. Customers can browse the site by category, author, or keyword search. Product listings are supplemented with high-quality photos and detailed descriptions, enabling customers to make informed purchasing decisions.

Pricing and Value for Money

Assouline's products are undeniably luxurious, and this is reflected in their prices. Books range from $50 to over $1,000, with most falling in the $200 to $300 range. In terms of value for money, customers can expect to receive top-quality products that are beautifully designed and crafted.


Assouline's main competitors are other luxury book publishers such as Taschen and Phaidon. Customers who are looking for more affordable options may consider online book retailers such as Amazon or Barnes & Noble.

Customer Service

Assouline's customer service is excellent. The company offers a live chat service, email support, and a dedicated phone line for customer queries. Customers can expect prompt and courteous responses, with staff always willing to go the extra mile to assist them.

Product Quality and Selection

Assouline's products are of the highest quality, with each book crafted with exceptional attention to detail. Their selection of titles is extensive, covering a range of interests from fashion and design to travel and culinary arts. The company also offers a range of accessories, such as bookstands and bookmarks, to complement their books.

Website Usability offers an intuitive and easy to use website that is optimized for both desktop and mobile devices. Navigation is simple, with clear categories and filters to help customers find what they are looking for quickly. The website is secure and provides a seamless checkout process.

Returns and Exchanges

Assouline offers a hassle-free returns policy, though customers must contact customer service to initiate the process. Items must be returned in their original condition, and customers are responsible for paying return shipping costs.

Promotions and Discounts

Assouline occasionally offers promotions and discounts on their products, usually in the form of a percentage off or free shipping. Customers can sign up for the company's newsletter to receive notifications of these offers.


Assouline has a strong reputation for producing luxury products of exceptional quality. The company has collaborated with numerous high-end brands and has an extensive list of high-profile clients, adding to their reputation as a maker of luxury items.

Payment Options accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. Customers can also pay using PayPal.

Loyalty Programs

Assouline does not currently offer a loyalty program for customers.

Customer Reviews

Assouline's products receive consistently positive reviews from customers, who praise the quality and beauty of their books. The company has an average rating of 4.8 stars out of 5 on Trustpilot.

Community Involvement

Assouline is involved in several charitable initiatives, including supporting the Hand in Hand for Syria charity and participating in the Biennale des Antiquaires in Paris, which raises funds for the Louvre Museum.

Shipping and Costs ships internationally, with shipping costs varying based on the destination and the weight of the package. Customers can expect to receive their orders within 5-7 business days. The company offers free shipping on all orders over $500.