Astos Reviews

Voted Average (3/5)

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4 Reviews

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Horloge gekocht

I recently purchased a watch from astos.nl, and I couldn't be more disappointed with the customer service I received. After a short time, the watch band broke, and to my dismay, I found out that they don't sell replacement bands separately. I reached out to explain the situation and was met with a response stating that they do not offer replacement bands. I suggested returning the watch or exchanging it for a defective one, even offering to pay a reasonable fee, but they were firm about not providing any solutions. As a result, I am left with a nearly new watch that I can no longer use. This experience has left me feeling frustrated and undervalued as a customer. The lack of support and options for resolving the issue has soured my opinion of this company. I hope that astos.nl can consider offering better support and solutions for situations like mine in the future. It's not just about selling a product; it's about standing behind it and ensuring that customers are taken care of, especially when they encounter issues beyond their control. I expected better service and support, and I hope that others will have a more positive experience.

Turning a Bad Experience into a Valuable Lesson

I recently purchased a watch from astos.nl and unfortunately, the band broke shortly after. To my dismay, I discovered they don’t sell replacement bands separately. Feeling frustrated, I reached out to their customer service and explained my situation. Disappointingly, I was informed that they do not offer band replacements. Although I was disheartened by this news, I believe every negative experience teaches us a valuable lesson. In retrospect, I wish they had offered to take back the watch for repair or exchange, even if it meant a small fee. Now, I'm left with a nearly new watch that is rendered unusable due to a simple band issue. Despite this setback, I urge astos.nl to reconsider their stance on replacement parts to provide better customer service in the future. Sometimes, it’s the way a company handles challenges that truly defines its dedication to customer satisfaction. Thank you for the lessons learned.

Exemplary Service, Impeccable Product!

I recently ordered a watch from astos.nl and I must say, I was thoroughly impressed. The delivery was incredibly fast, and the packaging was done with such professionalism that it truly reflected the company's attention to detail. As I unwrapped the package, I was delighted to find a beautiful watch, exactly as described, complete with a warranty that provided me with peace of mind. The automatic function of the watch works flawlessly, adding a touch of convenience to its already stunning appearance. I wholeheartedly commend the team at astos.nl for their outstanding service and top-notch product. This experience has truly exceeded my expectations, and I look forward to future purchases from this exemplary company. Thank you for a job well done! Joey Bravo

A Timepiece of Excellence from Astos.nl: A Customer’s Journey

Embarking on my quest for the perfect watch, I stumbled upon astos.nl. The speed of their delivery left me in awe - truly living up to their promise of "snelle bezorging". Opening the well-packaged parcel, I beheld a timepiece that exuded professionalism in every detail. The stunning watch, accompanied by a warranty that spoke volumes of the brand's confidence in their product, was a sight to behold. As I carefully examined the automatic watch, every intricate part seemed to dance in harmony, a testament to the craftsmanship that went into its creation. Once adorned on my wrist, the watch not only looked impeccable but also performed flawlessly, reaffirming its quality with every second that ticked by. I cannot praise the team at astos.nl enough - their dedication to delivering excellence shines through in every aspect. To the individuals behind the scenes who make it all possible, including Joey Bravo, I extend my heartfelt thanks. Keep up the fantastic work, astos.nl - you truly are a shining star in the world of watch aficionados. Here's to more success and many more timepieces of exceptional quality!