Astutelighting Reviews

Voted Good (5/5)

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40 Reviews

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In the Lighting Store category

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0% users rated Very Good
95% users rated Excellent
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A Anthony Redhead
953 days ago

My Experience with Dimmable LED Battens from

I recently purchased dimmable LED battens from via Ebay, expecting seamless compatibility with my Varilight dimmable switch. However, upon installation, I encountered difficulties as the battens did not dim as promised. Frustrated with the situation, I reached out to Varilight for assistance. To my delight, the Varilight customer support team promptly responded to my email and provided invaluable guidance to rectify the issue. Their expertise and swift resolution not only resolved my dilemma but also restored my confidence in the product and its potential. I truly appreciate their dedication to customer satisfaction and willingness to go above and beyond to ensure a positive experience. Overall, despite the initial setback, the exceptional support from Varilight has transformed my purchase into a positive and commendable experience. I am now able to fully enjoy the benefits of the dimmable LED battens, thanks to the invaluable assistance from Varilight. I highly recommend for their quality products and commendable customer service. Thank you, Varilight, for your outstanding support and commitment to customer satisfaction.
A Anthony Redhead
953 days ago

Outstanding Customer Service Experience with Varilight: A Bright Solution to Dimmable LED Battens

I recently purchased LED battens from via Ebay, hoping for a dimmable feature that would seamlessly integrate with my Varilight dimmable switch. However, upon installation, I encountered an issue where the lights wouldn't dim as expected. Feeling perplexed, I reached out to Varilight's customer service team via email for guidance. To my delight, the Varilight support team promptly responded with valuable insights and expert advice on resolving the compatibility issue. Their efficient and knowledgeable assistance not only addressed my concerns but also provided me with the correct solution, ensuring that my LED battens worked perfectly with the Varilight dimmable switch. I was genuinely impressed by the exceptional level of customer service provided by Varilight, which not only resolved the technical challenge I faced but also demonstrated their commitment to customer satisfaction. Thanks to their swift intervention and expertise, I can now enjoy the full functionality of my LED battens, creating a well-lit and inviting ambiance in my space. I highly recommend Varilight for their outstanding customer service and dedication to ensuring a seamless lighting experience for their customers. Thank you, Varilight, for illuminating my home with your stellar support and innovative solutions!
M Mr Holland
970 days ago

Astute Lighting Exceeds Expectations with Exceptional Service

I recently had the pleasure of experiencing the outstanding service provided by Astute Lighting, and I must say, I am thoroughly impressed. While I encountered a minor issue with the carrier, the team at Astute Lighting addressed it with utmost efficiency and professionalism, leaving me completely satisfied with the resolution. From the moment I reached out to them, the customer service I received was nothing short of exceptional. The team went above and beyond to ensure that my concerns were promptly attended to, showcasing a level of dedication that is truly commendable. Their commitment to customer satisfaction is evident in every interaction, making it an absolute pleasure to do business with them. I cannot recommend Astute Lighting enough for their top-notch products and, most importantly, their remarkable service. They have undoubtedly set the bar high when it comes to providing a seamless and pleasurable customer experience. If you're in search of a company that values its customers and delivers on its promises, look no further than Astute Lighting. They have certainly earned my trust and loyalty.
M Mr Holland
970 days ago

Astute Lighting: Where Exceptional Service Shines Bright

Nestled within the realms of lies a gem of customer service excellence that truly stands out. As I embarked on my journey to illuminate my space with their exquisite offerings, a minor hiccup with the carrier posed a fleeting shadow on an otherwise seamless experience. However, what followed was nothing short of remarkable – their swift and efficient resolution of the issue illuminated their commitment to customer satisfaction like a beacon in the night. In the face of adversity, Astute Lighting's team shone through with their professionalism and dedication, turning a potential setback into a testament to their unwavering reliability. Their proactive approach and personalized care not only resolved the issue promptly but also left me with a renewed sense of trust and confidence in their brand. I wholeheartedly endorse Astute Lighting to anyone seeking not just products, but an experience enriched with exceptional service. They have proven that beyond the radiance of their lights, it is their commitment to their customers that truly sets them apart. With Astute Lighting, rest assured that your journey to illuminate your space will be illuminated by their unwavering dedication to excellence.
C customer
1112 days ago

Astute Lighting Delivered on Their Promise – Lightning-Fast Delivery!

I recently placed an order with, and I was blown away by their prompt delivery. The package arrived at my doorstep in record time. When I opened it, I was impressed by how well the items were packaged, ensuring that everything was in perfect condition. Although I haven't had the chance to install the lights yet, the quality is evident from the moment I laid eyes on them. I have no doubt that they will exceed my expectations once they're fitted. I highly recommend Astute Lighting to anyone looking for top-notch products and exceptional service. Thank you for delivering on your promise of fast delivery and excellent quality!
C customer
1112 days ago

Delivery very fast

My review for Delivery very fast, well packaged, have not fitted yet so can not comment on that but quality seems very good so am sure they will be great
P Peter
1128 days ago

Transformed My Workshop – Brilliant 75W LED Battens!

I've been on the lookout for powerful lighting solutions for my workshop, and I hit the jackpot with I bought eight of their 75W LED battens, and I couldn't be happier with the results. These lights have completely transformed my workspace. The brilliant white light they emit is so powerful that it floods the entire area, making it feel like broad daylight even when it's dark outside. The quality of these LED battens is top-notch, and their performance has far exceeded my expectations. I can now work comfortably and efficiently, no matter the time of day. The difference they've made to my productivity is incredible. I highly recommend to anyone in need of high-quality lighting solutions. Their products deliver exceptional results, and I'm one happy customer!
P Peter
1128 days ago

Transforming My Workshop: A Bright Revelation from

In my quest to revamp my workshop, I stumbled upon and decided to invest in 8 of their 75W LED batten lights. Let me tell you, this purchase has been nothing short of a game-changer. The moment I flipped the switch, my workshop transformed into a well-lit haven of productivity. The lights exude a powerful and crisp white glow that effortlessly brightens up the space, even on the sunniest of days. The quality of these LED battens is truly exceptional, proving to be a worthy addition to my project. Thanks to, my workshop is now a beacon of brightness, paving the way for creativity and efficiency. If you're looking to illuminate your space with top-notch lighting solutions, look no further than Trust me, the results speak for themselves!
J julie w
1241 days ago

Exemplary Customer Service and Quality Products

I cannot praise enough for their outstanding 5-star service. From the moment I reached out to them via email, I was met with prompt and informative responses that truly helped guide my purchasing decisions. The quality of their products exceeded my expectations, and the competitive prices made it an unbeatable combination. Furthermore, the swift delivery and meticulous packaging demonstrated their commitment to customer satisfaction. Without a doubt, I will be a returning customer for all my lighting supply needs. Thank you for the fantastic experience!
J julie w
1241 days ago

Exemplary Customer Care at Astute Lighting

As someone who values prompt responses and informative assistance when shopping online, I can confidently say that my experience with exceeded all expectations. The customer service team's dedication to providing top-notch support through email correspondence left me impressed and reassured. Moreover, the quality of the products I received was outstanding, especially considering the competitive prices offered. The swift delivery, coupled with meticulous packaging, showcased their commitment to customer satisfaction at every touchpoint of the purchasing process. Without a doubt, my experience with Astute Lighting was nothing short of fantastic. I look forward to returning for future purchases, knowing that I can rely on their exceptional service and superior products. If you're searching for a reliable and customer-centric lighting supplier, look no further than Astute Lighting.
I Ian
1389 days ago

Enhancing Our Home With Astute Lighting

From the moment we discovered, our home lighting experience has been transformed. We recently installed four lights from their collection, and the results have exceeded our expectations. The two small LED battens for our utility room are not only functional but sleek in design. They seamlessly blend into the space and provide the perfect illumination for our needs. However, it's the two dimmable and color-changing battens in our kitchen diner that have truly stolen the show. The installation process itself was a delightful surprise, as the design allowed for a discreet and elegant concealment of wires, elevating the overall aesthetic. When we finally turned on the lights, the ambiance they created was nothing short of breathtaking. The nightlight setting, in particular, has seamlessly integrated into our lifestyle, enhancing our evening routines. Astute Lighting has not only illuminated our home but has also added a touch of sophistication and practicality to our living spaces. We are genuinely impressed and grateful for the impact it has had on our daily lives. Thank you,, for exceeding our expectations and brightening up our home in the most stylish and functional way possible.
I Ian
1389 days ago

Enthusiastically Happy with My Astute Lighting Purchase

I cannot contain my excitement about my recent experience with! Let me share my journey with you. Upon browsing their website, I was captivated by the wide range of lighting options they offered. Eventually, I decided on purchasing 4 lights – two small LED batons for a utility room and two fancier, dimmable, and color-changing batons for my kitchen diner. When the lights arrived, I was pleasantly surprised at the attention to detail in their design. The installation process was seamless, and I loved how the wires could be discreetly hidden above the batons, utilizing existing holes effortlessly. As I switched on the lights for the first time, I was genuinely impressed by the ambiance they created. The dimmable feature and color-changing options added a touch of elegance and versatility to my space. One feature that truly won me over was the nightlight setting. Its subtle glow perfectly suits my nighttime routines, creating a cozy atmosphere that aligns with my lifestyle seamlessly. Astute Lighting has not only enhanced the aesthetics of my home but also improved functionality, truly exceeding my expectations. I am a truly satisfied customer, and I wholeheartedly recommend Astute Lighting to anyone in search of high-quality, innovative lighting solutions. Thank you for brightening up my living space in the most stylish and efficient manner possible!
J John
1609 days ago

Exemplary Service and Quick Resolutions

I cannot thank enough for their remarkable customer service. I inadvertently ordered cool white lightbulbs instead of warm white. Upon realizing my error, I promptly returned the items. To my surprise, they not only exchanged the bulbs without any additional charges but also expedited the process, ensuring I received the correct ones in no time. This level of dedication and efficiency truly sets them apart. has won my loyalty as a customer.
J John
1609 days ago

Nice customer support

My evaluation for Ordered 10 cool white lightbulbs by (my) mistake, as a substitute of heat white...posted them again and so they have been instantly modified to heat white and posted again to me with no cost. Excellent customer support is what units this firm aside.
C customer
1632 days ago

Impressive Service, but Wrong Lights Delivered – A Frustrating Experience

I recently made a purchase from and was initially delighted with their service until I encountered an issue. Despite ordering two 4000k spotlights, I received one 4000k and one 6000k spotlight. This may seem like a small mistake, but it caused quite an inconvenience. Having to haul out a long ladder to replace the lights, only to discover the mismatched color temperature upon installation, left me feeling disappointed and frustrated. Although I appreciate the effort involved in sending the incorrect light back and receiving the right one, it was undeniably back-breaking to go through the process of fitting the light again. Nevertheless, I hope my feedback serves as a constructive reminder to pay closer attention to orders and ensure that customers receive exactly what they have paid for. Despite this issue, I must acknowledge the commendable service I received from the customer support team. They were prompt and professional in addressing my concern, which I truly appreciate. However, I sincerely hope that in the future, such oversights can be avoided to provide a seamless experience for all customers. Thank you for your understanding.


Astute Lighting is a trusted online retailer specializing in high-quality and energy-efficient lighting solutions for residential and commercial purposes. With a wide range of products and exceptional customer service, they aim to enhance the ambiance and functionality of any space. This editorial review will provide a comprehensive analysis of Astute Lighting, focusing on various aspects such as user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Vast selection of lighting products. - High-quality and energy-efficient options available. - User-friendly website with easy navigation. - Excellent customer service. - Competitive pricing. - Secure and convenient payment options. - Positive customer reviews. - Community involvement in promoting sustainability. Cons: - Limited information on loyalty programs. - Shipping costs can be high for certain orders.

User Experience

Astute Lighting's website offers a pleasant user experience with its intuitive layout and organized product categorization. The search bar and filters help customers easily find their desired lighting solutions. Each product page provides comprehensive details, including specifications, features, and customer reviews, aiding users in making informed decisions. The overall browsing experience is seamless, ensuring a hassle-free shopping journey.

Pricing and Value for Money

Astute Lighting offers competitive pricing for its range of lighting products. While some premium options may have higher price tags, the superior quality justifies the expense. With the focus on energy-efficient solutions, customers can save on electricity bills in the long run. Promotional campaigns and discounts are frequently available, providing excellent value for money.

Customer Service

Astute Lighting stands out for its exceptional customer service. The support team is responsive, knowledgeable, and eager to assist customers with any queries or concerns. From product recommendations to technical assistance, they ensure a personalized experience. Prompt responses via email or phone contribute to a pleasant and satisfactory customer service experience.

Product Quality and Selection

Astute Lighting prides itself on offering high-quality lighting products from reputable brands. The selection includes a wide range of LED lights, ceiling lights, outdoor lighting, and various other options to meet diverse customer requirements. Each product undergoes rigorous testing to ensure durability, energy efficiency, and optimal performance.

Website Usability

Astute Lighting's website is designed with user convenience in mind. The intuitive interface allows for effortless navigation, making it easy to find desired products. The website's responsive design ensures compatibility across different devices, enhancing the user experience. The inclusion of detailed product information and customer reviews helps customers make informed decisions.

Returns and Exchanges

Astute Lighting has a transparent and customer-friendly returns and exchanges policy. If customers are unsatisfied with their purchase, they can return the item within a specified timeframe. The process is straightforward, and customers can expect prompt refunds or exchanges for eligible products. The company's commitment to customer satisfaction shines through in their return policy.

Promotions and Discounts

Astute Lighting frequently offers promotions and discounts, providing customers with the opportunity to purchase high-quality lighting products at even more affordable prices. These promotions can range from seasonal sales to clearance deals, ensuring that customers have access to cost-effective options to meet their lighting needs.


Astute Lighting has established a solid reputation as a reliable and trusted provider of lighting solutions. With a focus on sustainability and energy efficiency, they have gained the trust and loyalty of countless customers. Positive reviews and testimonials further attest to their excellent reputation in the industry.

Payment Options

Astute Lighting offers a range of secure and convenient payment options to cater to diverse customer preferences. Customers can choose to pay via major credit and debit cards or utilize trusted third-party payment gateways. The secure payment process instills confidence in customers, ensuring a worry-free transaction.

Loyalty Programs

While information on Astute Lighting's loyalty programs is limited, they occasionally offer loyalty rewards and incentives to valued customers. These programs may include exclusive discounts, early access to promotions, or personalized offers. Customers are encouraged to sign up for newsletters or follow social media channels to stay updated on loyalty program benefits.

Customer Reviews

Astute Lighting has garnered numerous positive customer reviews, highlighting their exceptional products and customer service. Customers appreciate the quality, durability, and energy efficiency of the lighting solutions. The prompt response and assistance from the support team also receive praise, emphasizing the company's commitment to customer satisfaction.

Community Involvement

Astute Lighting actively participates in community involvement initiatives, especially those related to sustainability and energy efficiency. They support and promote eco-friendly practices, striving to make a positive impact on the environment. Their efforts to engage with the community through educational campaigns and partnerships demonstrate their commitment to a greener future.

Shipping and Costs

Astute Lighting offers reliable and expedited shipping to customers within the United Kingdom. While shipping costs can vary based on the size and weight of the order, they are clearly communicated at the checkout stage. Additionally, the company may occasionally offer free shipping promotions or discounts on large orders, enabling customers to save on shipping expenses. In conclusion, Astute Lighting is a reputable online retailer offering a vast selection of high-quality and energy-efficient lighting solutions. Their commitment to superior customer service, competitive pricing, and sustainable practices sets them apart from competitors. With a user-friendly website, generous promotions, and positive customer reviews, Astute Lighting emerges as a trusted source for all lighting needs.