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81% users rated Terrible
5% users rated Poor
0% users rated Average
2% users rated Very Good
12% users rated Excellent
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Review article published on: 07 Mar 2019

Last updated by on 26 Jan 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 1.4 4.7 4.2 1 3.9 4.8
Nov 2022 5 4.5 3.9 1 4.1 4.9
Dec 2022 5 5 5 5 5 5
Feb 2023 1.6 4.1 3.1 1 3 4.8
Line Chart for Rating of peer stores

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Detailed Asus Review by

What is Asus?

Asus is a website that offers a variety of products and services from the Asus company. These include laptops, tablets, smartphones, motherboards, graphics cards, and more. Asus was founded in 1989 by Ted Hsu, M.T. Liao, Wayne Tsiah, T.H. Tung, and Luca D.M. and is headquartered in Beitou District, Taipei, Taiwan. The website also provides information on Asus news, events, and drivers. In addition, Asus offers an online store where customers can purchase Asus products.

 Asus Standout Features

Asus has various unique features that make it stand out from other websites.
  1. Asus offers many products, including laptops, tablets, smartphones, and more.
  2. Additionally, Asus provides detailed product descriptions and specifications to help consumers make informed purchasing decisions.
  3. Furthermore, Asus offers a variety of helpful resources, such as user manuals, drivers, and software updates. These resources are designed to help consumers get the most out of their Asus products.
  4. Finally, Asus offers a comprehensive warranty program that covers all of its products for one year. This warranty program is one of the best in the industry and gives consumers peace of mind knowing that their investment is protected.

Asus Pros and Cons

                      PROS                           CONS
  A wide variety of products to choose from   Some products are overpriced
  Easy to find what you're looking for   Shipping can be expensive
  Great customer service   Products sometimes arrive damaged

Why Should you Use Asus?

Asus is a website that provides customers with information about Asus products and services. The website also offers customer support and a forum for discussion. The main reason to use Asus is for the product information and customer support it provides. Suppose you are considering purchasing an Asus product or already own one. In that case, Asus is an excellent resource for learning more about your options and getting help with any issues you may have. In addition to product information and customer support, Asus offers a community forum where users can discuss various topics related to products and services. This can be a helpful way to get ideas and feedback from other users or to chat with like-minded people about your shared interests.

Asus Website Performance

Asus is a popular website for computer hardware and electronics. The site has been around for many years and is known for its reliable performance. However, recent studies have shown that Asus's performance has been slipping in recent years. One study found that Asus took an average of four seconds to load on a desktop computer, which was slower than the average of three seconds for other websites in the study. Another study found that Asus's mobile website took an average of six seconds to load, which was also slower than the average of three seconds for other websites in the study. These studies suggest that Asus's performance has declined in recent years. This is likely because the website has not been updated to keep up with new web standards. As a result, Asus's users will likely experience slow loading times and difficulty accessing the website's content.

Asus Ease of Use

Using Asus is straightforward and easy. The website has a simple, user-friendly design. Navigation is intuitive and logical. Information is easy to find, and the search function works well. Asus offers a great user experience. The website is well-designed and easy to use. Navigation is logical, and information is easy to find. The search function works well, making it quick and easy to find what you're looking for.

 Asus Reliability

Asus offers a wide variety of electronics and computer products, making it a reliable source for these items. The website is easy to navigate, and product information is readily available. Asus also provides helpful customer support, which can be accessed via phone or email. Overall, Asus is a reliable source of electronics and computer products.

Asus Pricing

Asus is a computer hardware and electronics company based in Taiwan. The company manufactures many products, including laptops, motherboards, graphics cards, and other computer components. Asus is also one of the largest laptop manufacturers in the world. Asus offers a wide variety of products at very competitive prices. Their website is easy to navigate and offers a great selection of products. They also have a good reputation for customer service and offer a 7-day money-back guarantee on most products. Asus is a great place to shop for computer hardware and electronics. They offer great prices on various products and have an excellent reputation for customer service.

Asus's Excellent Customer Support

Asus provides excellent customer support through its online help center. You can find answers to many common questions and contact information for customer service if you need it. The site also offers a live chat option, which is very convenient. We had a great experience with the customer service representative we spoke to, who was very helpful and knowledgeable. Overall, we were delighted with the customer support Asus provided.

Asus Return and Refund Policy

Asus has a pretty straightforward return and refund policy. If you're unsatisfied with a product, you can return it within 7 days for a full refund. There are a few exceptions, such as available software products and digital content, but otherwise, you can return anything you don't want for your money back. Shipping costs are non-refundable.

Asus Alternatives

Many Asus alternatives offer similar products and services. These alternatives include Acer, Dell, HP, Lenovo, and Microsoft. Each of these companies has a website that offers a variety of laptops, desktops, and other electronics.
  1. Acer's website offers a wide range of laptops, including ultrabooks, gaming laptops, and Chromebooks. Acer also offers a variety of desktop computers, all-in-one PCs, monitors, projectors, and accessories.
  2. Dell's website offers a wide range of laptops, including ultrabooks, gaming laptops, and 2-in-1s. Dell also offers a variety of desktop computers, all-in-one PCs, monitors, projectors, and accessories.
  3. HP's website offers a wide range of laptops, including ultrabooks, gaming laptops, and 2-in-1s. HP also offers a variety of desktop computers, All-in-One PC monitor projectors, printers, Ink & Toner cartridges, 3D scanners, digital cameras, and more.
  4. Lenovo's website offers a wide range of laptops, Including ThinkPad business laptops, IdeaPad consumer notebooks, Yoga convertibles & tablets, Legion gaming PCs & Laptops, and Chromebooks created for students. Lenovo also offers Towers & SFF Desktops workstations designed for businesses or demanding users.

Recent News

Asus VivoBook S 14X laptop with gorgeous 2.8K 120Hz OLED display now on sale for 45% off

Asus has unveiled a new laptop that is sure to turn heads with its gorgeous 2.8K 120Hz OLED display. The VivoBook S 14X is now on sale for 45% off, making it a desirable option for anyone in the market for a new laptop. The VivoBook S 14X has a 14-inch OLED display with a resolution of 2880x1620 and a refresh rate of 120Hz. It also features a very slim bezel design, allowing for more screen real estate in a smaller overall footprint. Asus' new VivoBook S X laptop features a gorgeous 2.8K 120Hz OLED display, and it's now on sale for $1,499.99. That's a total of $500 off the regular price of $2,000, and it's the lowest price we've seen for this model. The VivoBook S X is one of the first laptops to feature a 2.8K OLED display, and it looks incredible. The 120Hz refresh rate makes everything look smooth and fluid, and the colors are incredibly accurate and vibrant. Even though the resolution is higher than most laptops, the VivoBook S X still gets excellent battery life thanks to its efficient Intel Core i7 processor and NVIDIA GTX 1050 Ti Max-Q graphics card. The Asus VivoBook S X laptop is powered by an Intel Core i7 processor and has 16GB of RAM. This powerful combination makes the perfect laptop for gaming, video editing, or other resource-intensive tasks. The beautiful OLED display is the perfect way to enjoy your favorite movies and shows or take advantage of the excellent viewing angles to get some work done. The VivoBook S X is on sale now for $1999, a savings of $200 off the regular price. The Asus VivoBook S X laptop with a gorgeous 4K UHD IPS display is now available for % off. This is an incredible deal on a powerful and beautiful laptop. The Asus VivoBook S X has a 1TB SSD and a 4K UHD IPS display. It also has 16GB of RAM and an Intel Core i7 processor. This laptop is powerful enough to handle any task you throw at it, and the 4K display is stunning. The Asus VivoBook S 14X is a gorgeous laptop with a 2.8K 120Hz OLED display. It's now on sale for 45% off, making it an even better value. If you're in the market for a new laptop, this is one that you should consider.

My Final Verdict

The website has undergone many redesigns and improvements, making it one of the most user-friendly and comprehensive tech websites today. The site offers a wide range of product reviews, buying guides, how-to articles, and news stories on all things tech. Asus also has an extensive forum where users can ask questions and get advice from other tech-savvy individuals. Overall, Asus is an excellent resource for anyone interested in staying up-to-date on the latest technology news and products. The site is well-designed, easy to navigate, and provides a wealth of helpful information.  

Recommended by 1237+ verified customers on Trustpilot

'Poor'
Based on 1237 reviews

Asus Recent User Reviews

User Rating

5 stars

19

1 stars

133

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Reviewer Name: RAM JEE SINGH

Review Submission Date: 2023-01-13

Review Title: Worst product i Ever purchased.
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Review Description: Worst product i Ever purchased.I suggest please not to buy this ASUS product.I have two laptop purchased one upon another one mother board dead within a warranty period. Mother board replaced by company but immediately same dead again. Now I have to pay from my pocket to get it repaired.Second one is just some how trying to manage with kot of troubles.

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Reviewer Name: Joan

Review Submission Date: 2023-01-10

Review Title: ASUS Chrome Book has Ths the absolute…
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Review Description: ASUS Chrome Book has Ths the absolute worst customer service I have ever seen, They do not backup your data if repair your PC

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Reviewer Name: Milan Simard Rodrigue

Review Submission Date: 2023-01-09

Review Title: NO REMOTE ACCESS - SUPPORT ARE THE STEPS ON GOOGLE
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Review Description: I contacted them many times, no remote access, the same basic steps that u can see on Google are the way they are helping, MICROSOFT over ASUS ! Most garbage support service that I have ever seen from a multibillion company.

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Reviewer Name: NG

Review Submission Date: 2023-01-07

Review Title: Graphic card Asus GTX 1080 Broke after Warranty
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Review Description: I had a Graphic card Asus GTX 1080 that broke one year after ending warranty.After contact with ASUS support had to send the card to Czech Republic, pay expenses to send board. After a few days, I receive the news that they claim that is had no possibility to repair and please pay more 12 euros for our report.I was so disappointed that I contact ASUS to see if they can do something, but just had the classical responses, warranty is over. Last thing I will ever buy from ASUS, advice to everyone.

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Reviewer Name: Alistair Lawrie

Review Submission Date: 2023-01-05

Review Title: Troubled doubled
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Review Description: A replacement Vivobook was bought for me. Now I discover installed Windows11 needs an update version 22H2, but using Microsoft website that does not download/install. Sadly Microsoft have numerous reports this the install for this version does not function.Now I'm going back the seller for a full refund.Beware of ASUS, even their customer service talk a good game, but don't play it.

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Reviewer Name: Al. Poulin

Review Submission Date: 2023-01-05

Review Title: Asus gave wrong answer
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Review Description: I asked a question for the motherboard Asus that I have bought. Asus support just gave me a complete wrong answer. And that cause me problem.

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Reviewer Name: Caz Wakelin

Review Submission Date: 2023-01-05

Review Title: Useless lying scumbags
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Review Description: Useless customer services, chromebook went back for repair 3 times using third party who falsely claimed customer spilage abd asus did nothing. Lying scumbags ripped me of with a Chromebook that bever worked properly from purchase.

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Reviewer Name: Al

Review Submission Date: 2023-01-04

Review Title: A waste of time
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Review Description: Like others ; I have an issue with laptop. Through a whole button pressing session; left to wait on the line with no one answering.

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Reviewer Name: C Thrupp

Review Submission Date: 2023-01-03

Review Title: I don't feel like I now own on my own?
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Review Description: I recently purchased a Google Chromebook, the screen resolution quality is not as good as my Nexus 2 gen or my zen pad 10. I think that Google don't do as well with their Chromebook as my two previous ASUS devices, as I can download and open APK apps, which I cannot do with my new purchase, surely Google shouldn't playing a moderator for none Google apps? I know I am not techy enough the go via the Linux route, why should any other of us not be able to do what we want with something that now belongs to us.?

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Reviewer Name: Alice Susan Harding

Review Submission Date: 2023-01-03

Review Title: Attempted to contact Customer Services…
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Review Description: Attempted to contact Customer Services after my Asus Chromebook went completely dead after less than six months. After going through a ridiculous amount of blurb including about whether I was a child or not and if I was, what would happen, yada, yada. A long list of options according to which product but ZERO mention of 'Chromebooks' or 'laptops', just 'notebooks'. Then after being on the telephone for ages NO ANSWER!! Now done with them!