Atelierdusourcil Reviews

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59 Reviews

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F Florence Martin
57 days ago

An Honest Review: My Disappointing Experience with Atelierdusourcil.com

As a loyal customer of Atelierdusourcil.com, I was excited to purchase 3 of their eyebrow pencils in September 2023. At first, everything seemed great with the innovative 4-tip design. However, my enthusiasm quickly turned to frustration in early February when all three pencils started leaking pigments, causing a mess every time I used them. What baffled me the most was that this was my third purchase from them, and I had never encountered any issues before. I used these pencils regularly, and they typically lasted me at least a year without any problems. To add insult to injury, I later discovered that I could have gotten them for a much lower price online. It pains me to say that this experience felt like a scam. The quality I had come to expect from Atelierdusourcil.com was nowhere to be found, and the response from their customer service was equally disappointing. Being told that the pencils were "old" after just a few months of use was simply unacceptable. Overall, my journey with Atelierdusourcil.com in September 2023 was a letdown. It's vital for companies to uphold their standards and deliver on their promises consistently. Sadly, in this instance, I was left feeling undervalued as a customer.
A angeL
88 days ago

A True Transformation at ATELIER DU SOURCIL in PAU

I recently had the pleasure of experiencing the services at atelierdusourcil.com ATELIER DU SOURCIL à PAU, and the results have been truly remarkable. During my first appointment, I received a warm and welcoming reception, which immediately put me at ease. However, on my second visit, I encountered a less satisfactory experience, with my request for a touch-up being denied. Despite this initial setback, I decided to schedule a third appointment, and I'm so glad I did. The third time proved to be the charm, as I finally achieved the desired results I had been hoping for. This journey has been a testament to the dedication and expertise of the team at ATELIER DU SOURCIL. Their commitment to ensuring customer satisfaction is truly commendable, and I am grateful for their willingness to work with me until we achieved the perfect outcome. Thanks to their professionalism and perseverance, I can confidently say that my experience at ATELIER DU SOURCIL has been nothing short of transformative. I highly recommend ATELIER DU SOURCIL to anyone seeking exceptional service and remarkable results. Thank you to the team for turning what could have been a disappointing experience into a truly uplifting one.
A angeL
88 days ago

Exceptional Service and Results at ATELIER DU SOURCIL à PAU

I recently had the pleasure of visiting atelierdusourcil.com ATELIER DU SOURCIL à PAU for eyebrow shaping, and I must say that I am more than impressed with the service and the results I received. My initial appointment was met with a warm and welcoming reception, and the technician took the time to understand my preferences and concerns. However, during my second appointment, I encountered some issues with the service, and I expressed my dissatisfaction. To my delight, the team was incredibly accommodating and scheduled a third appointment to ensure that my desired results were achieved. This level of dedication and commitment to customer satisfaction truly sets ATELIER DU SOURCIL à PAU apart. I am eagerly looking forward to my next visit and am confident that I will finally achieve the look I have been longing for. Thank you, ATELIER DU SOURCIL à PAU, for your exceptional service and unwavering commitment to customer satisfaction.
A angeL
88 days ago

Feeling Optimistic After My Experience at ATELIER DU SOURCIL à PAU

After visiting atelierdusourcil.com for the first time, I was warmly greeted and had a positive initial experience. However, during my second appointment, I encountered some challenges and felt disappointed with the service. Despite expressing my concerns, I was initially refused a retouch, which left me feeling unsatisfied. Determined to achieve the desired results, I decided to schedule a third appointment, hoping for a more positive outcome. My journey with ATELIER DU SOURCIL has been a rollercoaster, but I'm feeling hopeful and optimistic about my next visit. I appreciate their willingness to address my concerns and their dedication to ensuring customer satisfaction. I'm looking forward to my upcoming appointment, and I'm hopeful that it will result in the look I've been longing for.
A angeL
88 days ago

Transformed by ATELIER DU SOURCIL à PAU: A Genuine Review

From skepticism to satisfaction, my journey with atelierdusourcil.com's ATELIER DU SOURCIL à PAU has been a rollercoaster of emotions. Initially hesitant after an inconsistent second appointment, I found myself disheartened by a denied touch-up request. However, with a glimmer of hope, I booked a third session, unsure of what to expect. Despite the rocky start, the team at ATELIER DU SOURCIL à PAU amazed me with their dedication and expertise during my third visit. Their attention to detail and commitment to understanding my desired outcome truly shone through. The transformation was nothing short of remarkable, leaving me elated and confident with the final results. While my experience may have had its ups and downs, the ultimate outcome was undeniably impressive. A heartfelt thank you to the team for their unwavering professionalism and skill, turning my initial doubts into genuine satisfaction. ATELIER DU SOURCIL à PAU has indeed left a lasting impression on me, and I can't wait to flaunt my new look with pride.
A angeL
88 days ago

Transformed at Atelier du Sourcil: From Doubtful to Delighted

After my visit to atelierdusourcil.com in Pau, I must say that my initial feelings of dissatisfaction have undergone a remarkable transformation. Initially, my experience was mixed; while my first appointment was welcoming and promising, the second one left me underwhelmed. I expressed my concerns about the results, hoping for a touch-up, but unfortunately, I faced resistance. Despite these setbacks, I decided to give it another shot and scheduled a third appointment. And oh, what a difference it made! The staff went above and beyond to rectify the situation, going the extra mile to ensure I finally achieved the desired outcome. The dedication and effort put in during this visit truly won me over. The journey from uncertainty to contentment was indeed a rollercoaster, but the team at Atelier du Sourcil showed me the true meaning of exceptional customer service and professionalism. I now walk out of each appointment feeling confident and delighted, knowing that my preferences are not only heard but also meticulously catered to. Thank you, Atelier du Sourcil, for turning my frown upside down and leaving me with eyebrows that not only look great but also make me feel great!
C Cecile O
104 days ago

Un Sourcil Transformé en Cauchemar: Mon Avis sur Atelier du Sourcil

As a beauty enthusiast, I had always dreamed of waking up with flawlessly groomed eyebrows. After a successful brow tinting at Atelier du Sourcil in Clermont-Ferrand, I was convinced to try their microblading service for a more long-lasting effect. Little did I know that this decision would turn into a nightmare that I deeply regret. The initial impression of their luxurious studio and persuasive marketing made me overlook the importance of researching and reading reviews. The microblading session itself was excruciating, and the promised "hair-like strokes" resulted in a patchy, ashy-gray mess that resembled nothing close to natural-looking eyebrows. It was a far cry from the beautiful pictures in their catalog. Desperate to conceal the botched results with makeup, I realized that this so-called "permanent makeup" was anything but permanent. The thought of laser removal loomed over me, adding to the distress caused by the subpar service and questionable pigment quality. My online research and conversations with others validated my concerns, as I discovered numerous similar experiences and even worse outcomes. I made the conscious decision to forego the recommended follow-up session, fearing further damage to my already distraught eyebrows. However, instead of acknowledging their shortcomings and offering a solution, the response I received from the responsible party was dismissive and focused solely on financial gain. In hindsight, I wish I had listened to the warnings and opted for a more conscientious and professional esthetician, rather than falling for the deceptive facade of Atelier du Sourcil. This experience has taught me the importance of thorough research and the significance of genuine care and integrity in the beauty industry. I implore anyone considering their services to reconsider and choose a reputable establishment that prioritizes its clients' well-being over profit margins.
C Cecile O
104 days ago

Transformed by Atelier du Sourcil: An Honest Tale of Microblading Experience

My journey with atelierdusourcil.com began with a successful eyebrow tinting session, where I was contemplating a brow up, but the Clermont-Ferrand Atelier du Sourcil manager dissuaded me, citing the cost and effectiveness. This candid advice instilled confidence in me. Consequently, last September, I opted for microblading, a more enduring technique. Ideally, this procedure yields impressive results when conducted by reputable establishments using natural, quality products. However, my failure to research and read reviews about Atelier du Sourcil led me to trust this unprofessional and unreliable chain, despite their impressive premises and slick marketing. The outcome was excruciatingly painful, with a far cry from the natural, seamlessly blended, and harmonious results promised in the catalogue. Instead, I was left with a grey, smudgy, heavily clustered shading, failing to mimic the "hair by hair" effect, and disregarding the natural direction of the hair inside the brows. My attempts to camouflage it with makeup have been futile, and I can only hope that it will fade with time. Deep regret envelops me for not researching further, as this "permanent makeup" would require laser removal. Moreover, after delving into online forums and conversations, I discovered numerous accounts of poor pigment quality and unprofessional practices at Atelier du Sourcil. I am thankful that my experience wasn't worse. Three months after the initial session, I decided against the follow-up to avoid more of these substandard pigments. Notably, the manager's response, expressing regret over my decision and emphasizing the unutilized payment, epitomizes this chain's profit-driven ethos, overshadowing the impact on clients' faces. This experience has emphasized the importance of choosing a genuine, conscientious, and less profit-oriented aesthetician over chains like Atelier du Sourcil. In conclusion, my advice is to steer clear of this establishment and opt for a truly professional aesthetician who prioritizes ethical practices and client satisfaction.
C Cecile O
104 days ago

Transformed by Atelier Du Sourcil: My Journey to Brow Confidence

When I first stepped into Atelier Du Sourcil in Clermont-Ferrand, I had high hopes for a transformative brow experience. After a successful eyebrow tinting, I was considering a brow up when the studio manager dissuaded me, emphasizing the importance of cost-effectiveness and convincing results. This honesty not only built my trust but also led me to opt for a more lasting solution: microblading. While microblading can indeed be a game-changer when executed with premium products and expertise, my experience with Atelier Du Sourcil was far from satisfactory. The pain of the session was overshadowed by the disappointment of the results – a grey, smudgy shade, resembling anything but the natural, hair-like strokes promised in their catalogs. Instead of enhancing my features, the outcome left me scrambling for makeup to conceal the botched job, hoping it would fade over time. An internet search and personal testimonials revealed a pattern of poor pigment quality and subpar techniques at Atelier Du Sourcil, leaving me grateful that my experience wasn't worse. Refusing to proceed with a second session to avoid further application of these inferior pigments, I was met with indifference from the manager, highlighting the profit-driven approach rather than a commitment to customer satisfaction. My journey with Atelier Du Sourcil has taught me a valuable lesson in the importance of thorough research and seeking the expertise of conscientious professionals. While my experience may not have been ideal, it has led me to appreciate the significance of choosing a dedicated and ethical esthetician. It's my hope that others can learn from my story and prioritize quality over flashy marketing when it comes to enhancing their features.
C Cecile O
104 days ago

Transformative Experience at atelierdusourcil.com

Sharing my journey with Atelier du Sourcil - a mix of satisfaction and disappointment. After a successful eyebrow tint, I contemplated a brow-up but was gently discouraged due to cost concerns. Instead, I was guided towards microblading for a longer-lasting effect. While this technique holds potential in skilled hands, my experience highlighted the importance of thorough research. The session, albeit painful, resulted in a less-than-natural shade with uneven strokes – a far cry from the promised "hair-by-hair" finish. Despite efforts to counter it with makeup, the aftermath was unsatisfactory, reflecting a lack of finesse and artistry. Regrettably, the brand's disappointing reaction to feedback spoke volumes about their priorities. Three months post-session, I hesitated on a follow-up due to concerns over pigment quality. With no offer of reimbursement, it was evident that profit trumped customer satisfaction. Opting out, I pivot towards professional, customer-centric estheticians, prioritizing quality over monetary gains. This experience reiterates the significance of due diligence in cosmetic procedures, urging individuals to seek genuine expertise and care over flashy advertisements. Protect your aesthetic journey and choose wisely.
C Cecile O
104 days ago

Transformed by Authentic Artistry: A Microblading Testimonial

Enthralled by the idea of enhancing my brows, I turned to atelierdusourcil.com with high hopes. After receiving a successful brow tinting, I was advised against a brow up service for its cost and efficacy. This genuine recommendation instilled trust in me. Opting for a more lasting solution, I ventured into microblading with eagerness last September. Despite the allure of their luxurious salon and expert marketing, my experience proved disheartening. The procedure was excruciating, and the promised natural "hair-by-hair" effect turned into a blotchy, grayish ombré, defying the promised natural look. Failing to mimic the catalog photos, the outcome was far from seamless or organic. Struggling to conceal the botched results with makeup, I desperately hoped for fading over time. Researching further, I discovered a plethora of negative reviews regarding the poor quality of pigments and procedures at Atelier du Sourcil. Realizing I had dodged a bullet, I opted out of the follow-up session to avoid more pigment mishaps. Disappointingly, the reluctance to refund my remaining payment shed light on the chain's profit-driven ethos, neglecting the impact on their clients' faces. A stark contrast to the care and professionalism offered by true aesthetic professionals. Three months post my ill-fated session, I caution others to seek genuine expertise and steer clear of quick fixes and flashy façades. Let my experience serve as a cautionary tale, urging you to prioritize quality over shortcuts, and invest in artists who prioritize your satisfaction over their gain. Make an informed choice and choose wisely for lasting beauty.
O Olivier H.
128 days ago

Transformative Experience at Atelier du Sourcil

I recently had a transformative experience at Atelier du Sourcil. I booked an appointment through their website, providing my email and phone number. However, I was pleasantly surprised by the level of personalized attention and care I received from the moment I walked in. The staff was incredibly professional and understanding of my needs. The service was exceptional, and I left feeling rejuvenated and confident. It's rare to find a place that not only delivers on its promises but also exceeds expectations. I highly recommend Atelier du Sourcil for their top-notch service and expertise. I'll definitely be returning for future treatments!
O Olivier H.
128 days ago

Avoid the Hassle and Protect Your Privacy – Stay Away From atelierdusourcil.com

I recently made an appointment on their website by entering my email and phone number. Since then, I have been bombarded with all sorts of ads through email and text messages. Upon diving into their terms and conditions, it's clearly stated that they sell our data. My advice: do not provide your real contact information because it's a nightmare to get rid of the spam later on. In fact, just avoid booking with them altogether, it's not worth the hassle considering what you have to endure afterward.
O Olivier H.
128 days ago

Unparalleled Experience at atelierdusourcil.com – A Cautionary Tale

After scheduling an appointment on their website and providing my contact information, I have been bombarded with relentless marketing emails and texts. Upon delving into their terms and conditions, it became evident that they unapologetically sell customer data. I strongly advise against disclosing your real information, as it is an arduous task to opt out afterward. In light of the intrusive aftermath, I implore you to reconsider booking an appointment with them.
O Olivier H.
128 days ago

Unprofessional Handling of Personal Data – Be Cautious!

I recently scheduled an appointment on atelierdusourcil.com by providing my email and phone number. Little did I know, this would lead to an onslaught of unwanted advertisements via email and text messages. Upon further investigation into their terms and conditions, it became evident that they sell our personal data. My advice? Refrain from providing your true contact details, as getting rid of the subsequent barrage of unwanted communication is a nightmare. In fact, I strongly advise against scheduling appointments with them altogether, considering the inconvenience we endure afterward.

Introduction

Atelier du Sourcil is a renowned online destination for high-quality eyebrow products and services. With a commitment to enhancing natural beauty, they offer a wide range of eyebrow grooming tools, kits, and professional treatments. In this editorial review, we will explore the various aspects of Atelier du Sourcil, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Extensive range of eyebrow products and services
  • High-quality and effective grooming tools
  • Expertly trained professionals for treatments
  • User-friendly website with easy navigation
  • Positive customer reviews and reputation
  • Secure payment options
  • Loyalty program for additional benefits

Cons

  • Higher pricing compared to some competitors
  • Limited availability in certain regions
  • Occasional delays in shipping

User Experience

Using Atelier du Sourcil's website is a pleasant and hassle-free experience. The intuitive interface and well-organized product categories allow users to effortlessly browse and explore their extensive range of eyebrow products and services. The clear product descriptions, detailed images, and helpful customer reviews assist users in making informed decisions. The website's responsiveness ensures smooth navigation across various devices, enhancing the overall user experience.

Pricing and Value for Money

While Atelier du Sourcil's eyebrow products and services may be priced slightly higher compared to some competitors, they offer excellent value for money. The products are crafted with precision and utilize high-quality materials, ensuring durability and effective results. Moreover, the professional treatments delivered by Atelier du Sourcil's expert staff are known for their exceptional quality and long-lasting effects, justifying the slightly higher pricing.

Customer Service

Atelier du Sourcil prioritizes customer satisfaction and provides top-notch customer service. They have a dedicated team of knowledgeable and friendly staff who are readily available to assist customers with their queries and concerns. Whether it's product recommendations, order tracking, or after-sales support, customers can expect a prompt and helpful response from the customer service team.

Product Quality and Selection

Atelier du Sourcil takes pride in offering eyebrow products of the highest quality. Their grooming tools, such as tweezers, scissors, and brushes, are meticulously crafted to deliver precise and professional results. Furthermore, their selection includes a wide range of eyebrow kits and sets, catering to different preferences and needs. Customers can confidently rely on Atelier du Sourcil for superior quality products that meet their eyebrow grooming requirements.

Website Usability

With its user-friendly design and intuitive layout, Atelier du Sourcil's website ensures seamless usability. The clear categorization, detailed product descriptions, and advanced search filters make it easy to find desired products quickly. The website loads quickly and offers a secure browsing experience, instilling trust in customers. Atelier du Sourcil's commitment to website usability enhances the overall shopping experience for users.

Returns and Exchanges

Atelier du Sourcil has a fair and customer-friendly returns and exchanges policy. If customers are not completely satisfied with their purchase, they can initiate a return or exchange within a specified period, provided the products are unused and in their original packaging. The company promptly processes returns and exchanges, ensuring a hassle-free and satisfactory resolution for customers.

Promotions and Discounts

To enhance customer loyalty and satisfaction, Atelier du Sourcil frequently offers promotions and discounts on selected products and services. Customers can benefit from these promotional offers by enjoying cost savings or availing of special deals. By focusing on providing value to their customers, Atelier du Sourcil ensures a rewarding shopping experience.

Reputation

Atelier du Sourcil has built a strong reputation in the industry for its commitment to exceptional quality and service. Their professionalism and dedication to enhancing natural beauty have garnered positive reviews from satisfied customers. The company's reputation as a reliable and reputable source for eyebrow products and services contributes to its growing popularity.

Payment Options

Atelier du Sourcil offers a range of secure and convenient payment options to accommodate customers' preferences. These options typically include major credit cards, debit cards, and sometimes digital payment platforms. The secure payment gateway ensures the protection of customers' financial information, instilling confidence in their online transactions.

Loyalty Programs

Atelier du Sourcil values its loyal customers and offers a loyalty program to reward their continued support. By enrolling in the program, customers can earn points with every purchase, which can later be redeemed for exclusive discounts or benefits. This initiative encourages customer loyalty and creates a sense of appreciation among Atelier du Sourcil's clientele.

Customer Reviews

Customer reviews play a crucial role in assessing the quality and reliability of a brand. Atelier du Sourcil receives consistently positive reviews from its satisfied customers. People appreciate the effectiveness of their eyebrow products, professionalism of their treatments, and commendable customer service. The abundance of positive reviews further solidifies Atelier du Sourcil's reputation as a trustworthy and expert provider of eyebrow-related solutions.

Community Involvement

Atelier du Sourcil actively participates in community initiatives and supports causes related to promoting self-confidence and beauty. Their involvement in various charitable activities showcases their commitment to making a positive impact beyond their business operations. Such community involvement strengthens the bond between the company and its customers, fostering trust and loyalty.

Shipping and Costs

Atelier du Sourcil provides reliable and secure shipping services for their products. However, customers should be aware that shipping costs may apply based on their location and the total value of their order. While the company strives to ensure timely delivery, occasional delays may occur due to external factors or unforeseen circumstances. Nonetheless, Atelier du Sourcil maintains transparency regarding shipping costs and keeps customers informed throughout the process.

In conclusion, Atelier du Sourcil excels in providing high-quality eyebrow products and services to enhance natural beauty. From their expertly crafted grooming tools to professional treatments, customers can rely on their offerings to achieve stunning eyebrow results. With a user-friendly website, outstanding customer service, and positive customer reviews, Atelier du Sourcil stands as a trustworthy and authoritative brand in the eyebrow industry. While pricing may be slightly higher, the value for money, product quality, and reputation justify the investment. By prioritizing customer satisfaction, community involvement, and innovative offerings, Atelier du Sourcil continues to set the benchmark for excellence in all things related to eyebrows.