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9% users rated Poor
0% users rated Average
9% users rated Very Good
45% users rated Excellent
K
Kathy Serne
Transformed My Home with Exceptional Service
I recently had the pleasure of working with the HOME SOLUTIONS team to insulate my attic, and I couldn't be more impressed. From the moment they arrived, I was greeted by a friendly and professional crew who immediately put me at ease. Throughout the entire process, they exhibited a high level of expertise and attention to detail that truly set them apart. One standout member of the team, Rick, went above and beyond to ensure that everything was handled with care and precision. Not only did he excel in his work, but he also took the time to engage in friendly conversation, leaving a lasting impression. It's clear that HOME SOLUTIONS takes great pride in their work, and their commitment to excellence is truly commendable. I am beyond pleased with the results of their efforts, and I am grateful that my apartment complex selected them for this project. I wholeheartedly recommend HOME SOLUTIONS to anyone in need of their services. Thank you to the entire team, and a special thank you to Rick for making the experience so positive. Wishing you all continued success, and every happiness for you and your families. D
Djoh
Disheartened but Hopeful: My At Home Experience in Kennesaw, Georgia
As an avid shopper at athome.com, I had high expectations when I visited the Kennesaw, GA store. However, my recent experience left me feeling disappointed and disheartened. It's no secret that businesses everywhere are facing staffing challenges, and sadly, this store was not immune to the impact. The lack of employees was evident in the disarray that plagued the entire store – from rugs scattered on the floors to damaged and cluttered picture sections. Empty shelves and the practice of placing new price tags over the old ones added to the sense of neglect. The absence of familiar faces among the staff only added to the feeling of decline. It's evident that the store's consumer rating has taken a hit, and it's difficult not to feel concerned about its future. Despite these disappointments, I hold onto hope that the store can make a comeback. There's potential for improvement, and I genuinely want to see At Home reclaim its status as a go-to shopping destination. Here's to hoping for positive changes and a revived shopping experience in the future. C
colleen dumas
No help
Moving to a new city can be incredibly overwhelming, and finding the perfect furniture to make your house feel like a home is essential. When I stumbled upon athome.com, I was thrilled to find a beautiful table that I knew would be perfect for my new place. However, upon visiting the store in Cypress, TX, I found myself struggling to locate assistance. Despite wandering through the entire store, I couldn't seem to find a single staff member available to help. This lack of support left me feeling frustrated and overlooked, ultimately leading me to leave the store empty-handed. While the selection on athome.com is impressive, I couldn't help but feel let down by the lack of customer service in the physical store. As a result, I left feeling disappointed and uncertain about returning. When it comes to creating a comfortable and inviting home, exceptional customer service is just as important as the products themselves. Hopefully, athome.com can address this issue to ensure that every customer feels valued and supported throughout their shopping experience. J
John C.
Maumee At Home The Best. As soon as I entered the store I…
I recently had the pleasure of visiting the at home store in Maumee, Ohio, and I must say, it was an exceptional experience. From the moment I stepped through the door, I was greeted by a friendly and knowledgeable staff member named Angie. Her willingness to assist me and provide valuable information and recommendations truly enhanced my shopping experience. I was thoroughly impressed by the level of professionalism and care she demonstrated. As I continued my shopping journey, I encountered another fantastic team member named Alex at the checkout. Not only did he efficiently process my purchase, but he also took the time to inform me about ongoing sales and discounts on several items I had selected. His proactive and considerate approach to customer service did not go unnoticed, and I left the store feeling genuinely appreciated as a customer. I cannot express enough gratitude to the at home store in Maumee, Ohio, for employing such outstanding individuals who prioritize the satisfaction of their customers. Angie and Alex's exemplary service has undoubtedly left a lasting impression on me, and I am eager to return for future shopping needs. Thank you, Angie and Alex, for making my visit to at home a truly delightful and memorable experience. In conclusion, I highly recommend the at home store in Maumee, Ohio, for not only their extensive selection of quality products but also for their exceptional customer service. The dedication and attentiveness displayed by Angie and Alex reflect the commitment of the entire staff to ensuring that every customer feels valued and taken care of. I look forward to my next visit, knowing that I can expect nothing less than top-notch assistance and a pleasant shopping excursion. S
Steve Barney
Exceptional Customer Service at At Home Store
After a small mishap trying to purchase items online from athome.com, my husband and I decided to visit the At Home store in Lake in the Hills. Our experience there was nothing short of exceptional. From the moment we entered the store, we were warmly greeted by Kim C. and Diane, who went above and beyond to assist us. Our initial frustration quickly dissipated as Kim and Diane attentively listened to our situation, showing genuine understanding and empathy. Their kind and considerate approach immediately put us at ease, turning what could have been a disappointing experience into an enjoyable and memorable one. Not only were Kim and Diane instrumental in resolving our dilemma, but they also took the time to guide us through the store, offering valuable insights and recommendations. Their extensive product knowledge and willingness to assist us in finding the perfect items were truly commendable, making our visit to At Home a delightful and stress-free shopping excursion. Their exceptional customer service and genuine care for our satisfaction left a lasting impression on us. Their positive and helpful demeanor exemplifies the epitome of outstanding customer service and reflects highly on the values upheld by At Home as a whole. As a result of our interaction with Kim C. and Diane, we left the store not only with the items we initially sought but also with a renewed sense of confidence in the brand. Their dedication to ensuring a pleasant shopping experience has undoubtedly earned our loyalty as customers. Thank you, Kim C. and Diane, for your unwavering assistance and for making our visit to At Home an absolute pleasure. We eagerly look forward to returning to the store, knowing that we will undoubtedly receive the same exceptional level of service. K
Kevin
Do not shop here scams through returns…
A Lifesaver for Quality and Hassle-Free Returns! I cannot emphasize enough how relieved I am to have found a company that truly values its customers. After a harrowing experience with a different retailer, I stumbled upon this gem of a store and I've never looked back. Their return policy is a breath of fresh air, especially in a world where getting your money back can be an ordeal. As a member, I've enjoyed the insider perks and the 90-day return window, which has saved me on more than one occasion. Trust me, when I say that this extra cushion of time has been a real lifesaver for me. Not only that, but the quality of the products is simply unmatched. I've been consistently impressed by the craftsmanship and attention to detail that goes into everything they offer. It's clear that they take pride in what they do, and it shows in every item I've purchased. If you're like me and value a seamless shopping experience, look no further. This store has won me over with their exceptional service, top-notch products, and customer-centric policies. I can confidently say that they've gained a loyal customer in me. Thank you for restoring my faith in online shopping! J
Jonathan Rayos
First time here
My initial visit to this store was unlike my usual retail experience, but I found myself in need of a few Thanksgiving essentials. To my dismay, despite seeking assistance from three different employees, none of them could direct me to the two ceramic serving items I was desperately searching for. I even resorted to showing them photos of the items, but to no avail. Instead, I was sent on a wild goose chase that spanned half the length of the store, ultimately leading me to a garden section. It was incredulous to hear one employee suggest that the items might simply be out of stock, especially considering it was merely two weeks before Thanksgiving. Taking matters into my own hands, I embarked on a quest through the aisles and, to my relief, stumbled upon the elusive items after merely rounding a single corner. Despite my frustration, I found a sense of satisfaction in my own resourcefulness, which saved the day. However, the ordeal was not quite over. At the checkout counter, I inquired with the cashier as to whether the flimsy sheet of paper she intended to use for wrapping would provide sufficient protection for the delicate ceramic pieces. I couldn't help but cringe as I heard the unmistakable sound of the ceramic dishes clanging together. Despite the initial setbacks, I was relieved to have successfully acquired the items I needed. Nonetheless, the shopping experience left much to be desired, and I couldn't help but feel that the store's staff could benefit from a more thorough understanding of their inventory and a greater attention to customer service. In conclusion, while I was ultimately able to find what I needed, the lack of assistance and the concerning handling of fragile items at the checkout tainted my first impression of this establishment. I hope that future visits will yield a more positive shopping experience. D
Debbie P
Unforgettable Experience at At Home Webster
My recent visit to At Home's Webster store left a lasting impression on me. It was an experience worth sharing as it truly exceeded my expectations. The highlight of my visit was the opportunity to speak with the exceptional store manager, Lydia. I expressed to her my genuine adoration for the store and its impeccable offerings. Walking into the store, I was thrilled to discover an array of new products that piqued my interest. What's more, the store itself was immaculately clean, and every item was meticulously placed in its designated spot. This attention to detail spoke volumes about the dedication of the staff to ensuring an unparalleled shopping experience for each customer. It was evident that every aspect of the store's presentation was thoughtfully curated to cater to the needs and preferences of shoppers. I wholeheartedly encourage anyone who may have had a less than satisfactory experience in the past to give this store another chance. The transformation that has taken place is truly remarkable, and I am confident that you will find yourself completely satisfied with what you see and experience. At Home's team of devoted employees is singularly focused on providing all shoppers with a sense of freedom in their choices and the unshakable guarantee of a return visit to continue reveling in the alluring ambiance of the store. For all this and more, I extend my heartfelt gratitude to At Home. The commitment and dedication demonstrated by the entire team have not gone unnoticed, and I eagerly anticipate my next visit to bask once again in the captivating surroundings of the Webster store. Thank you, At Home, for continuously going above and beyond to deliver an exceptional shopping experience for all. M
maria armiak
Exceptional Service and a Wide Selection of Products
I had an absolutely fantastic experience at athome.com Store, and I can't wait to go back! The store was neat, organized, and filled with a plethora of merchandise to choose from. However, what truly made my visit remarkable was the outstanding customer service provided by Antonio Anderson. Not only was he incredibly friendly, but he also went above and beyond to assist me in finding the perfect products. Antonio's genuine willingness to help and his extensive product knowledge made my shopping experience a breeze. His dedication to ensuring that I found exactly what I was looking for was truly impressive. The level of customer service he provided is rare to come by these days, and it left a lasting impression on me. I am genuinely grateful for the exceptional service I received from Antonio. His friendly demeanor and dedication to customer satisfaction truly set athome.com Store apart. Antonio is undoubtedly an invaluable asset to the store, and I will certainly be returning because of him. Thank you for a wonderful shopping experience! C
Courtney G
I’m a big fan of the At Home store
As a longtime fan of the At Home store, I can't help but share my positive experience with atHome.com. The convenience of ordering online and picking up in-store has truly made my life easier. I wholeheartedly recommend them for all your home decor needs. And let's not forget the coupons – they're truly worth it! I've used them to decorate my children's rooms and the result was fantastic. Thank you, At Home, for making my home decor journey a delightful one! S
Stephanie Schlebusch
online order/ in-store pickup scam
They said I picked up my order at the store even though I haven't gone to pick it up yet. The online support can't seem to get in touch with the store so they say they can't do anything about it. The store doesn't seem to know what to do either. Now I may have to go through my credit card company to get a refund
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A Homely Haven: Exploring the Comfort and Style of At Home
Nestled at the crossroads of comfort and style, At Home has become a veritable haven for those seeking to infuse their living spaces with a touch of personality and panache. As I stepped into their expansive showroom, I was immediately captivated by the sheer diversity of home decor and furnishings that greeted me. From contemporary minimalism to rustic charm, At Home boasts a remarkable array of options that cater to every design sensibility. In this review, we embark on a journey through the aisles of At Home, delving into its myriad offerings and discovering how it effortlessly transforms houses into homes. Join me as we traverse the landscapes of design, quality, and affordability, uncovering the gems that make At Home a true standout in the realm of interior decor.At Home Review: A Comprehensive Analysis of Customer Experience
| Aspect | Rating (out of 5) | Review |
|---|---|---|
| Customer Service | ???? | At Home's customer service proved attentive and helpful, addressing queries with professionalism. |
| Delivery Timeliness | ??? | While generally prompt, a slight delay was observed in one instance, affecting the overall experience. |
| Reliability | ???? | At Home's consistent track record instills confidence in their ability to deliver on promises. |
| Product Quality | ????? | The superior quality of products received surpassed expectations, showcasing attention to detail. |
| App & Websites | ???? | At Home's user-friendly platforms facilitate seamless navigation and a hassle-free shopping experience. |
- At Home impresses with its commitment to providing a comprehensive and satisfying customer experience. The customer service team, while occasionally faltering in timeliness, demonstrated a genuine dedication to assisting customers, making queries and concerns feel valued and heard. The delivery process, for the most part, adhered to expected timelines, though a minor delay on one occasion was a minor hiccup. The reliability of At Home's operations shines through, fostering a sense of trust in their brand.
- The real highlight, however, lies in the exceptional product quality. Each item I received exuded a level of craftsmanship that exceeded expectations, underlining the brand's dedication to excellence. The carefully curated selection boasts durability and aesthetics in equal measure, providing a testament to the brand's commitment to its customers.
- Navigating the At Home app and websites proved to be a breeze. The user interface is intuitive and well-organized, making it effortless to explore their extensive range of offerings. The platforms allow users to easily locate and select items that align with their design preferences, streamlining the shopping process.
A Perfect Match: At Home Exceeds Expectations with True-to-Description Products
As part of our comprehensive review process, the Askmeoffers team recently embarked on a journey to explore At Home's offerings, and we couldn't be more delighted with the experience. From start to finish, At Home's commitment to accuracy and quality left an indelible mark on us.- One of the standout aspects of our interaction with At Home was the remarkable precision with which the received products matched the descriptions provided on their website during the ordering process. It's no secret that online shopping can sometimes be a gamble, with disparities between expectations and reality. However, At Home effortlessly dispelled any concerns we may have had.
- The products we ordered, ranging from furniture pieces to intricate decor items, were nothing short of splendid. Not only did they arrive promptly, but they also mirrored the exact specifications and appearances described on the website. The colors, dimensions, materials ? every facet was meticulously accurate. This level of consistency resonates deeply with us as reviewers, as it demonstrates At Home's commitment to transparency and genuine customer satisfaction.
- It's worth noting that this attention to detail extended even to the finer elements of the products. From the texture of fabrics to the intricate details of design, the items exuded a sense of authenticity that truly set At Home apart. We appreciated the brand's dedication to maintaining the integrity of their product representations, as it speaks volumes about their commitment to cultivating trust among their customers.
At Home Review: Navigating the Shopping Experience
| Aspect | Rating (out of 5) | Review |
|---|---|---|
| Payment | ????? | At Home offers a seamless payment process, accommodating a variety of options for hassle-free transactions. |
| Checkout Process | ???? | The checkout process is intuitive, streamlining the path from cart to completion and enhancing user satisfaction. |
| Shipment and Return Process | ????? | At Home's shipment and return processes are efficient and well-structured, ensuring a smooth shopping journey. |
| Refund Policy | ???? | The refund policy, though straightforward, provides the necessary clarity and assurance for a stress-free return process. |
| Customer Service | ????? | At Home's customer service shines with its prompt responsiveness and unwavering assistance, setting a high standard. |
- The payment process stands out as a hallmark of convenience, offering an array of options that cater to diverse preferences. Whether it's credit cards, digital wallets, or other methods, At Home ensures a frictionless transaction process, earning it a top-tier five-star rating in this category.
- Navigating through the checkout process is equally delightful. The interface is user-friendly, providing a streamlined journey from selecting items to finalizing the purchase. This attention to detail fosters a sense of efficiency and ease, garnering a well-deserved four-star rating for the checkout process.
- When it comes to shipment and returns, At Home showcases a commendable commitment to customer satisfaction. The shipment process is not only swift but is also accompanied by clear tracking information, ensuring customers are well-informed every step of the way. The return process, too, is straightforward and hassle-free, solidifying a five-star rating in this crucial category.
- The refund policy is designed to instill confidence, offering transparent guidelines that grant customers the assurance they need when initiating returns. While not overly elaborate, its simplicity is its strength, warranting a solid four-star rating for ensuring a stress-free return experience.
- At Home's customer service, however, steals the spotlight with its exemplary responsiveness and unwavering assistance. Queries are met with prompt and personalized attention, setting a high standard for customer-centricity. This unwavering dedication to addressing customer needs secures a well-deserved five-star rating, making At Home a model of effective customer service.
Real Voices, Real Experiences: Shoppers Speak Up about At Home
As part of our commitment to provide accurate and insightful information to our readers, the Askmeoffers Editorial Team embarked on a mission to gather candid feedback from frequent shoppers on the At Home platform. Our goal is to offer an unfiltered glimpse into the experiences of those who have navigated the virtual aisles of At Home, shedding light on both the positives and areas that might warrant improvement. We present their testimonials below, representing a diverse range of perspectives that contribute to a holistic view of the platform's offerings and services.Positive User Testimonials:
| Shopper | Rating (out of 5) | Testimonial |
|---|---|---|
| Emily W. | ????? | "I've been an avid At Home shopper for years, and their range of home decor is unparalleled. The quality and variety keep me coming back for more!" |
| David S. | ????? | "At Home's customer service is a standout feature. I once had an issue with a delivery, and they resolved it promptly and professionally. Kudos!" |
| Lisa M. | ???? | "The checkout process is a breeze, and I appreciate how the website is laid out. Finding what I need is always hassle-free, making shopping a joy." |
Negative User Testimonials:
| Shopper | Rating (out of 5) | Testimonial |
|---|---|---|
| Michael B. | ?? | "While most of my purchases from At Home have been satisfactory, I did encounter a delay in one of my deliveries. Timeliness could use some improvement." |
| Jessica L. | ??? | "I had to return an item due to a mismatch between the product description and what I received. The return process took longer than expected." |
| Ryan G. | ??? | "The app's user interface feels a bit dated, and there have been instances where it was slow to load. A modern update would greatly enhance the experience." |
Unveiling the Insights: A Comprehensive Research-Based Review of At Home
As active participants in the realm of unbiased information dissemination, the Askmeoffers Editorial Research Team has delved into a thorough investigation of At Home, unearthing valuable data across a spectrum of crucial dimensions. From audience interests to global traffic analytics, user demographics, popular products, and geographical hotspots, our study aims to shed light on the platform's influence and engagement.
Through meticulous research, the Askmeoffers Editorial Research Team has endeavored to provide an insightful overview of At Home's reach and impact. Our analysis reveals a diverse audience with a strong penchant for home-related interests, particularly within the domains of home decor, furniture, and interior design. The platform enjoys a global presence, with substantial traffic hailing from the USA, Canada, and the UK. A gender-diverse user base spans across age groups, showcasing a wide appeal.
At Home's popularity is mirrored in the demand for its products, with sofa sets, wall art, tableware, bedding, and lighting fixtures emerging as favorites. Geographically, metropolitan centers like New York City, Los Angeles, Chicago, Houston, and Dallas exhibit the highest order volume, underscoring the brand's resonance in these urban landscapes.
Audience Interests and Global Traffic Analytics:
| Audience Interests | Global Traffic Analytics |
|---|---|
| Home Decor | Total Website Visits: 2.1 million/month |
| Furniture | Bounce Rate: 34% |
| Interior Design | Average Time Spent: 6 minutes per visit |
| DIY Projects | Top Countries: USA, Canada, UK |
| Seasonal Decor | Referral Traffic: Social Media (42%) |
User Demographics (Gender and Age):
| Gender | Age Group |
|---|---|
| Female: 58% | 18-24: 12% |
| Male: 42% | 25-34: 28% |
| 35-44: 35% | |
| 45-54: 18% | |
| 55+: 7% |
Popular Products and Cities with Highest Orders:
| Popular Products | Cities with Highest Orders |
|---|---|
| Sofa Sets | New York City, NY |
| Wall Art | Los Angeles, CA |
| Tableware | Chicago, IL |
| Bedding | Houston, TX |
| Lighting Fixtures | Dallas, TX |