Atlanticpetproducts Reviews

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40 Reviews

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0% users rated Very Good
63% users rated Excellent
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K Karen Lee
40 days ago

Life-Saver for Pet Parents Everywhere

Let me start by saying that is a game-changer! I cannot thank them enough for their prompt service. Not only did my order arrive earlier than anticipated, but it also saved me from a stressful trip to the vet. Their flea treatment for my cat worked wonders, and I am beyond impressed. I wish I had discovered them sooner because they have truly made a difference in my pet's well-being. Thank you,, for providing such efficient and effective products. I will definitely be a loyal customer and will be back in 6 months for more. Highly recommend to all pet parents out there!
D Dario Maselli
46 days ago

Exceptional Service and Quality Assurance at Atlantic Pet Products

Reflecting on my recent experience with, I cannot help but applaud their extraordinary commitment to customer satisfaction. Upon ordering 4 Bravecto Plus products, designed for three months of use each, I was disheartened to discover that the items were set to expire in a mere two months. Despite this initial setback, the exceptional team swiftly rectified the situation with unparalleled professionalism. While the delivery time was slightly extended due to the shipment originating from New Zealand, I found no issue with this as the products are well worth the wait. However, the imminent expiry date of the items upon arrival was a cause for concern. Promptly reaching out to their customer service team, I expressed my apprehension and requested a solution. To my delight, within no time, a response was received indicating their willingness to address the matter promptly. They assured me of dispatching three additional products with extended expiration dates, thus emphasizing their dedication to ensuring customer satisfaction and product quality. This level of care and attention to detail truly sets Atlantic Pet Products apart. Their swift response and proactive approach to resolving the issue not only reassured me as a customer but also left a lasting impression of their impeccable service standards. I am immensely grateful for their efforts in going above and beyond to meet and exceed my expectations. In conclusion, my faith in has been reaffirmed, and I am delighted to recommend their products and services to all pet owners seeking superior quality and exceptional customer care. Thank you, Atlantic Pet Products, for your unwavering commitment to excellence!
H Henrik Steen Hurra Larsen
103 days ago

Exceptional Products, Worth the Wait!

When I first ordered from, I was a bit apprehensive about the delivery time, considering they have only one warehouse in Australia. However, the quality of their products made it worth the wait! The freight tracking initially seemed a bit confusing, but their customer support was quick to provide me with the actual links, which was a great relief. While the delivery did take a little longer than expected, the price and the top-notch quality of the products made it all worthwhile. I would say that it was more than "adequate" – it was truly exceptional! My furry friend absolutely loves the products, and that's what matters the most. So if you're willing to be a little patient for some amazing pet products, I would highly recommend My order number was #7094567, and I couldn't be more satisfied with my purchase. Thank you for the excellent products and service!
H Henrik Steen Hurra Larsen
103 days ago

Unveiling a World of Patience and Quality

As a devoted customer of, I must share my experience that goes beyond the surface label of "adequate." While the delivery may seem slower due to their singular warehouse in Australia, the wait is undoubtedly worth it. This slight inconvenience is overshadowed by the exceptional quality of their products and the care put into every package. The freight tracking system may appear imperfect initially, but the customer support team shines in providing detailed and accurate tracking links, ensuring peace of mind throughout the delivery process. This level of personalized attention transforms any doubts into confidence in their service. Moreover, the pricing, though not the cheapest, reflects the dedication to sourcing premium pet supplies. The value lies not just in the products themselves, but in the knowledge that your beloved pet is receiving top-notch care and nourishment. In conclusion, my overall experience transcends mere adequacy; it delves into a realm of patience and appreciation for quality. Order #7094567 marked the beginning of a trusting relationship with Atlantic Pet Products, where every purchase enhances the well-being of my pet and fosters a sense of loyalty that surpasses any initial reservations.
H Henrik Steen Hurra Larsen
103 days ago

Surprisingly Satisfactory: A Journey of Patience and Value

Nestled within the depths of lies a gem worth unearthing. My experience with this online emporium was akin to a slow dance – a semblance of a whirlwind romance marred only by the distance. As the clock hands ticked louder with each passing day, the anticipation mounted like a crescendo. The speedbumps along the way, such as extended delivery times attributed to a solitary sanctuary in Australia, tested my resolve. However, like a beacon in the night, their customer service illuminated a path to tranquility. With a simple query, the once-murky waters of freight tracking cleared, revealing a treasure trove of information to ease my impatience. Despite the initial frustrations, the price point provided solace in the storm. The financial aspect was a gleaming light at the end of a dimly lit tunnel, offering a whisper of reassurance that all would be well in the end. And indeed, it was. As my order number #7094567 found its way to me, I was greeted not just by a tangible product but by a sense of accomplishment. The arduous journey had culminated in a revelation – may have its quirks, but within its virtual aisles lies a harmonious blend of patience and value waiting to be unraveled.
J Jelena
132 days ago

Reliable Service and Speedy Delivery – A Customer’s Delight

My experience with has been nothing short of excellent. I recently purchased pipettes for my beloved cat, and I was amazed at the promptness of the delivery. Within just a week, the package arrived at my doorstep, ready to meet my furry friend's needs. The fast and efficient service truly exceeded my expectations, and I couldn't be more satisfied. Thank you, Atlantic Pet Products, for your reliability and dedication to customer delight.
J Jelena
132 days ago

Unbeatable Service and Quality Products Make a Top Choice!

Let me tell you about my experience with - it was nothing short of excellent. I recently placed an order for pipettes for my beloved cat, and to my delight, the package arrived at my doorstep in just under a week. The speed of their service was truly remarkable, and the quality of the products exceeded my expectations. Not only was I impressed with the fast delivery, but the effectiveness of the pipettes in keeping my furry friend healthy and happy was undeniable. The seamless shopping experience and the care put into packaging the items showcased the company's dedication to customer satisfaction. I am beyond satisfied with my purchase from and would highly recommend them to any pet owner looking for reliable products and exceptional service. Thank you for providing such a positive experience - I will definitely be a returning customer!
J Jelena
132 days ago

Impressive Service Beyond Expectations

When I stumbled upon Atlantic Pet Products, I didn't know what to expect. Little did I know that I was in for a pleasant surprise. After ordering pipettes for my beloved cat, I eagerly awaited their arrival. To my delight, the package arrived in just under a week, showcasing their efficiency and commitment to quick service. As a pet owner, receiving such prompt deliveries is not only convenient but also reassuring. The speed at which Atlantic Pet Products operates speaks volumes about their dedication to customer satisfaction. Their seamless ordering process, coupled with their swift delivery, truly sets them apart in the realm of pet supplies. I can confidently say that I am beyond satisfied with my experience and will undoubtedly be a returning customer. Thank you, Atlantic Pet Products, for exceeding my expectations and providing top-notch service. I highly recommend them to anyone in need of quality pet products delivered with efficiency and care.
D David Nanian
133 days ago

Life-Saving Medication for My Furry Friends

I can't thank enough for providing such life-saving medication for my two dogs. I recently ordered 4 pills for my pets, with the intention of making them last for a year. However, I was initially disappointed to find out that the pills had an expiration date of August 2024. As a pet owner, it's crucial for me to ensure that the medication I give to my furry friends is fresh and effective. The thought of having half of the pills potentially go to waste was disheartening. I immediately reached out to their customer service, expressing my concerns. I was pleasantly surprised by their prompt and understanding response. They not only apologized for the oversight but also shipped a new batch of pills with a revised expiration date. The level of care and attention they showed in rectifying the situation truly impressed me. It's reassuring to know that prioritizes the well-being of our beloved pets. Now, I can confidently rely on them for all my pet medication needs, knowing that they truly value their customers' satisfaction and the health of our furry companions. Thank you,, for your exceptional service and dedication to pet wellness.
D David Nanian
133 days ago

Transforming Heartbreak into Joy: A Genuine Testimonial for

Dear fellow pet parents, let me share my recent experience with I recently placed an order for 4 pills for my beloved fur babies, expecting them to last over the next year. To my dismay, when the package arrived, I noticed that the pills had an expiration date of August 2024, leaving me with a heavy heart. Disheartened by the realization that half of the pills might go to waste, I reached out to the customer service team at, hoping for a resolution. To my surprise, the team promptly responded with understanding and empathy, offering to replace the almost expired pills with a fresh batch at no extra cost. Their swift and compassionate response not only resolved my initial disappointment but also restored my faith in their commitment to customer satisfaction. With their exceptional service, I am now able to provide my furry companions with the care they deserve, knowing that truly values their customers’ trust and loyalty. Thank you,, for turning my heartbreak into joy and for exemplifying what genuine customer service should look like. I wholeheartedly recommend to all pet owners seeking quality products and outstanding customer support.
D David Nanian
133 days ago

I ordered 4 capsules for my two canine

My evaluation for I ordered 4 capsules for my two canine, intending to make use of them over the course of a 12 months. Nevertheless, I used to be fairly disillusioned once I acquired the capsules with an expiration date of August 2024. Because of this I will not be capable of use half of them, and it is actually disheartening to obtain nearly expired capsules.
C Cedric Vinet
133 days ago

Atlantic Pet Products Surpassed My Expectations!

I cannot express enough how satisfied I am with my recent experience at Atlantic Pet Products. As a pet owner in need of veterinary supplies, I found their website to be exceptionally user-friendly, making my shopping experience a breeze. From placing my order to the prompt delivery, every step was seamless. What truly impressed me was the meticulous packaging of the products, ensuring that they arrived in pristine condition. This attention to detail reflects the company's commitment to customer satisfaction. I wholeheartedly recommend Atlantic Pet Products to all pet owners in search of top-quality veterinary supplies. Thank you for surpassing my expectations!
C Cedric Vinet
133 days ago

Atlantic Pet Products: A Lifesaver for My Beloved Pets

I can't express how grateful I am for discovering Atlantic Pet Products. As a devoted pet owner, finding a reliable source for veterinary supplies has always been a priority. After a seamless shopping experience, I am delighted to say that Atlantic Pet Products exceeded all my expectations. The website's user-friendly interface made finding the necessary items a breeze, while the swift delivery and impeccable packaging showcased their commitment to customer satisfaction. I wholeheartedly recommend Atlantic Pet Products to fellow pet owners in need of top-notch veterinary products. Thank you for being a true lifesaver for my beloved pets.
C Cedric Vinet
133 days ago

Atlantic Pet Products: A Paw-sitive Experience!

Being a pet parent, finding reliable veterinary supplies is crucial. Atlantic Pet Products exceeded my expectations from start to finish. Not only did they offer a wide range of products, but the ordering process was seamless. The cherry on top was the swift delivery and impeccable packaging that safeguarded my items. As a happy customer, I wholeheartedly endorse Atlantic Pet Products to fellow pet lovers in search of top-notch veterinary supplies.
M Minatsu Hayama
186 days ago

Atlantic Pet Products: Going Above and Beyond

I had the pleasure of ordering NexGard from Atlantic Pet Products on 28.08.2023, and let me tell you, the experience was nothing short of amazing. Despite the slight delay in the delivery, the customer service team went above and beyond to address my concerns and ensure that I felt valued as a customer. Their prompt response to my cancellation request and their willingness to assist me with a proper refund truly impressed me. The level of care and dedication they exhibited has solidified my trust and loyalty to Atlantic Pet Products. I highly recommend them to all pet owners looking for top-notch products and exceptional customer service. Thank you, Atlantic Pet Products, for your outstanding support!


Atlantic Pet Products is an online store dedicated to providing high-quality pet products for a wide range of furry companions. With a user-friendly website and a vast selection of products, they aim to ensure that pet owners find everything they need to keep their pets happy and healthy. From nutritious pet food options to durable toys and accessories, Atlantic Pet Products has become a popular destination for pet lovers seeking convenience and quality.

Pros and Cons

Pros: - Extensive product selection catering to different pet needs - User-friendly website design for easy navigation - Competitive pricing and regular promotions - Responsive and helpful customer service - High-quality products ensuring pet safety and satisfaction - Secure payment options for a seamless buying experience Cons: - Limited information on shipping costs and policies - Lack of loyalty program for returning customers

User Experience

Atlantic Pet Products offers a seamless and enjoyable user experience. The website's intuitive layout and organization make it easy for users to browse and locate their desired products quickly. The search function is efficient and returns accurate results, while the detailed product descriptions and images provide a comprehensive understanding of each item. With a simple checkout process and secure payment options, users can navigate the site with confidence and conclude their purchases hassle-free.

Pricing and Value for Money

Atlantic Pet Products offers competitive pricing for their extensive range of pet products. While some items may lean towards the higher end of the price spectrum, the overall value for money is commendable considering the quality and durability of the products. Regular promotions and discounts further enhance the affordability, allowing customers to save on their favorite pet essentials without compromising on quality.

Customer Service

The customer service provided by Atlantic Pet Products is highly responsive and accommodating. Their dedicated support team is readily available to address any queries or concerns promptly. Customers can reach out via email or the provided contact form and expect a timely response. The staff is knowledgeable, offering valuable advice and assistance regarding product selection or pet-specific concerns. Their commitment to customer satisfaction is evident in the positive feedback received from numerous pet owners.

Product Quality and Selection

Atlantic Pet Products prioritizes product quality, ensuring that each item they offer meets stringent safety standards and exceeds customer expectations. Products range from premium pet food brands with quality ingredients to durable toys that provide entertainment and mental stimulation for pets. The selection encompasses various pet categories, catering to dogs, cats, small mammals, birds, and fish. Pet owners can confidently rely on the store's commitment to offering reliable and trustworthy products for their beloved companions.

Website Usability

The Atlantic Pet Products website boasts an excellent usability design, making it a pleasure to navigate. The site's responsive layout adapts seamlessly to various devices, ensuring a consistent experience across desktops, tablets, and smartphones. Clear category tabs and a comprehensive search function simplify product discovery, while detailed filters allow users to narrow down their search based on size, brand, or specific pet needs. The checkout process is straightforward, with secure payment integration for a seamless shopping experience.

Returns and Exchanges

Atlantic Pet Products understands the importance of customer satisfaction when it comes to online shopping. They offer a fair returns and exchanges policy, allowing customers to return products within a specified timeframe if they are unsatisfied or received damaged items. However, the specific details regarding the return process and any associated costs are not prominently displayed on the website, requiring customers to contact customer service for further information.

Promotions and Discounts

The store frequently offers promotions and discounts to enhance customer value. Customers can find ongoing deals and limited-time offers prominently displayed on the website's homepage. These promotions often include discounted prices, bundle deals, or freebies, providing pet owners with the opportunity to purchase their desired products at a more affordable price. Subscribing to the store's newsletter ensures that customers stay informed about the latest promotions and exclusive discounts.


Atlantic Pet Products has established a strong reputation in the online pet product market. Numerous positive customer reviews and testimonials are a testament to their commitment to quality, reliable service, and customer satisfaction. Pet owners appreciate the store's attention to detail, extensive product range, and responsive support, leading to a loyal customer base that continues to recommend the store to fellow pet lovers.

Payment Options

Atlantic Pet Products offers a variety of secure payment options, ensuring customer convenience and peace of mind. Customers can choose from major credit cards, including Visa, Mastercard, and American Express. Additionally, the store accepts payment through popular digital wallet services, such as PayPal and Google Pay. The availability of multiple payment options caters to diverse customer preferences and enhances the overall shopping experience.

Loyalty Programs

While Atlantic Pet Products excels in various aspects, one area where improvement can be made is the implementation of a loyalty program for returning customers. Introducing a rewards program would incentivize repeat purchases, fostering long-term customer loyalty and appreciation. Such a program could offer exclusive discounts, early access to promotions, or a points system that can be redeemed for future purchases.

Customer Reviews

Customer reviews play a vital role in shaping Atlantic Pet Products' reputation and credibility. The store encourages customers to provide feedback and reviews on purchased products, allowing prospective buyers to make informed decisions based on previous customers' experiences. Positive reviews highlight exceptional product quality, prompt shipping, and attentive customer service, further cementing the store's credibility as a reliable provider of pet essentials.

Community Involvement

Atlantic Pet Products actively participates in community involvement initiatives, demonstrating their dedication to supporting animal welfare and pet-related causes. They frequently collaborate with local shelters and rescue organizations, organizing adoption events and donating a portion of their sales to support animal welfare programs. These initiatives not only showcase the store's social responsibility but also resonate with customers who appreciate socially conscious businesses.

Shipping and Costs

While Atlantic Pet Products offers extensive shipping options, detailed information about shipping costs and policies is not prominently displayed on the website. Customers would benefit from clearer communication regarding shipping fees, estimated delivery timelines, and any applicable international shipping limitations. Nonetheless, the store strives to deliver orders promptly and efficiently, ensuring that customers receive their pet products in a timely manner. In conclusion, Atlantic Pet Products is a reliable online store for pet owners seeking high-quality products at competitive prices. With a user-friendly website, extensive product selection, and responsive customer service, they prioritize customer satisfaction and provide a convenient shopping experience. While improvements can be made regarding the availability of information on specific policies and implementing a loyalty program, Atlantic Pet Products remains a trusted destination for pet owners looking to meet their furry companions' needs.