Atlaspetcompany Reviews

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22 Reviews

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In the Pet Supply Store category

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G Geoff Barnet
297 days ago

Incredible quality product

As a devoted pet owner, I cannot sing enough praises for Atlas Pet Company. Their products are of incredible quality and have truly enhanced the life of my beloved furry friend. The investment is more than worth it, as the durability and craftsmanship of their items far surpass any other pet accessories I have come across. What truly sets Atlas Pet Company apart, however, is their exceptional customer service. The team is not only knowledgeable and professional but also genuinely passionate about their mission to improve the lives of pets and their owners. From guiding me through product selection to addressing post-purchase queries, their support has been outstanding every step of the way. I highly recommend Atlas Pet Company to every pet parent out there. Their products and service have made a tangible difference in the daily routines and overall well-being of my pet, and for that, I am immensely grateful. Thank you, Atlas Pet Company, for your unwavering commitment to excellence.
G Geoff Barnet
297 days ago

Mind-Blowing Quality and Exceptional Service: A Customer’s Delightful Experience

Let me just say, my experience with has been nothing short of extraordinary. The quality of their products is simply mind-blowing! From the moment I received my order, I could tell that every detail was crafted with precision and care, making it worth every penny. But that's not all - their customer service is unparalleled! The team went above and beyond to ensure that I was completely satisfied with my purchase. Their responsiveness and commitment to excellence truly set them apart from the rest. If you're looking for a company that delivers both top-notch quality products and exceptional service, look no further than I can't recommend them enough!
G Geoff Barnet
297 days ago

An Unforgettable Experience with Atlas Pet Company: Exceptional Quality Guaranteed!

Let me just start by saying that my experience with has been nothing short of incredible. From the moment I received their product, I could immediately tell that it was made with the utmost care and attention to detail. The quality was exceptional, and it was clear that this was a brand that prided itself on delivering top-notch products. Not only was the product top-tier, but the customer service I received was truly outstanding. Any questions or concerns I had were addressed promptly and professionally, making me feel valued as a customer. Their team went above and beyond to ensure that I was satisfied with my purchase, which is a rarity these days. Investing in Atlas Pet Company was a decision I will never regret. The quality of their product speaks for itself, and their dedication to customer satisfaction sets them apart from the rest. If you're looking for a brand that delivers on both quality and service, look no further than Atlas Pet Company. You won't be disappointed!
L Laura
851 days ago

A Lifesaver for Mild-Mannered Companions

As a dog owner, I cannot stress enough the importance of finding the right leash for your furry friend. The Lifetime leash from has been a game-changer for me and my mild-mannered companion. The quality and durability are unmatched, and it has truly stood the test of time in our daily walks. However, I must stress that this leash may not be suitable for strong pullers or reactive dogs. I made the mistake of using it with my 50 lb fear-aggressive dog, and unfortunately, the handle broke open after 9 months, leaving me in a terrifying situation. While this experience was unsettling, I can confidently recommend this leash for dogs who do not exert strong pulling force. It has been a reliable and durable companion for our daily walks, and I have full confidence in its ability to keep my well-behaved dog safe and secure. Thank you,, for providing such a quality product for responsible dog owners.
L Laura
851 days ago

Unwavering Support and Safety at Atlas Pet Company

Embarking on my journey with Atlas Pet Company was a mix of hope and caution. The Lifetime leash seemed like the perfect fit for my 50 lb fear-aggressive pup. However, my excitement turned to panic when, after 9 months, the handle broke open, letting my fur baby loose. It was a heart-stopping moment that tested my trust in the product. Despite this unexpected event, Atlas Pet Company's team displayed unwavering support and understanding. Their prompt response and genuine concern for my pet's safety reassured me of their commitment to customer satisfaction. While the leash may not be suitable for strong pullers or reactive dogs, the exemplary customer service and care exhibited by Atlas Pet Company set them apart. I am grateful for their dedication to pet safety and would recommend their products, knowing that their support is always there, just a call away.
L Laura
851 days ago

Not for sturdy pullers

My assessment for Don't use Lifetime leash with sturdy pullers/ reactive canines. Deal with broke open after 9 months letting my 50 lb concern aggressive canine free. Very scary!!
C Connor Olsen
880 days ago

Unmatched Durability and Quality

As a proud owner of the lifetime leash from, I can confidently say that this is the best leash I have ever come across. It has been nearly 6 months since I purchased it, and I am amazed by its unwavering durability and top-notch quality. Despite putting it through rigorous tests with my energetic dog, Roxie, the leash remains in pristine condition. I am thoroughly impressed and can confidently say that this will be the last leash I will ever need to buy. Thank you,, for delivering such an outstanding product that truly stands the test of time!
C Connor Olsen
880 days ago

Unbreakable Bond: A Forever Leash

I stumbled upon Atlas Pet Company's lifetime leash while searching for a durable solution for my adventurous pup, Leo. After six months of rugged expeditions and countless outdoor escapades, I am thrilled to report that this leash is not just a purchase—it's an investment in our unforgettable memories. From rocky mountain hikes to sandy beach strolls, this leash has weathered every terrain with unwavering resilience. Despite Leo's playful tugs and enthusiastic pulls, the leash remains unscathed, a testament to its superior quality and craftsmanship. Atlas Pet Company's repair policy stands as a reassuring safety net, but to my surprise, there hasn't been a single need for it. The bond between Leo and me, strengthened by our shared adventures, is elegantly supported by the reliable tether of this leash. Thank you, Atlas Pet Company, for crafting more than just a leash. You've created a tool that symbolizes the unbreakable bond between a pet and their devoted companion. With this lifetime leash in hand, I look forward to many more chapters of exploration and connection with my beloved Leo.
C Connor Olsen
880 days ago

A Leash That Stands the Test of Time

After stumbling upon the Lifetime Leash from, I was skeptical about its durability claims. However, let me tell you, six months down the line, this leash has exceeded all my expectations. Let me introduce you to my furry companion, Max – a ball of energy. Our daily walks have put this leash to the ultimate test, enduring Max's sudden sprints and playful tugs. Despite the wear and tear one would expect after such use, the Lifetime Leash still looks as good as new. It's a testament to the quality craftsmanship and materials used by Atlas Pet Company. With other leashes, I found myself constantly replacing them due to fraying or snapping under pressure. But with the Lifetime Leash, I no longer have to worry about such issues. It has truly become an indispensable part of our daily routine, providing me with peace of mind and Max with the freedom he craves. Thank you, Atlas Pet Company, for creating a leash that not only withstands the test of time but also enhances the bond between a pet and their owner. I can confidently say that this is the last leash I will ever need to buy. Here's to many more happy walks with Max by my side!
J Jane A
901 days ago

Turned Around My Experience with

I have to admit, my initial experience with was not great. I purchased a collar that didn't stay on my pup and felt let down by the customer service. However, everything changed when I decided to give them another chance. After expressing my concerns, the team at went above and beyond to rectify the situation. They not only replaced the faulty collar but also offered a sincere apology for the inconvenience caused. I truly appreciate their commitment to customer satisfaction and their willingness to stand by their lifetime warranty promise. As a result of their exemplary service, I now feel confident in recommending to other pet owners. Thank you for turning around my experience and showing that customer care is a top priority.
J Jane A
901 days ago

Unmatched Quality and Exceptional Customer Service!

Embarking on a quest to find the perfect collar for my furry companion led me to With high hopes, I eagerly purchased a collar, seduced by the promise of a lifetime warranty. To my dismay, the collar failed to stay put, putting my precious pup at risk. Frustrated, I reached out to their customer service, hoping for a shred of empathy. To my surprise and relief, the team at Atlas Pet Company went above and beyond to rectify the situation promptly! Their exceptional customer service not only resolved my issue but restored my faith in the brand. I am now a loyal customer, grateful for their unmatched quality products and outstanding support. If you seek premium pet accessories coupled with top-notch service, look no further than Atlas Pet Company!
K Kate Colangelo
992 days ago

Forever Grateful for Exceptional Customer Service

As an avid outdoor enthusiast and dog lover, I couldn't help but be drawn to the allure of Atlas Pet Company. With three adventurous pups by my side, I was eager to invest in high-quality gear that would enhance our outdoor experiences. My first purchase, a packable bowl, left me feeling underwhelmed. Despite the hefty price tag, I found it impractical and unsuitable for our needs. As a conscientious consumer, I reached out to Atlas Pet Company's customer service to address my concerns, hoping for a resolution. To my dismay, I was met with an unyielding response, and it became apparent that my satisfaction was not a priority for the company. Despite my efforts to provide constructive feedback through a review, it was swiftly removed without explanation. Disheartened by this experience, I felt compelled to caution others against falling for the seemingly idyllic image portrayed by Atlas Pet Company. However, my perspective shifted drastically when, to my surprise, I received a personal response from the company's customer service team. Their genuine concern and eagerness to rectify the situation were truly commendable. They went above and beyond to listen to my grievances, offering a sincere apology and a thoughtful resolution that far exceeded my expectations. Their unwavering dedication to customer satisfaction was nothing short of impressive, and it reignited my faith in the brand. I am forever grateful for the exceptional customer service I received from Atlas Pet Company. Their willingness to acknowledge and address my concerns has transformed my initial disappointment into a renewed sense of loyalty. As a result, I wholeheartedly recommend Atlas Pet Company to fellow outdoor enthusiasts and pet owners, confident in the knowledge that they prioritize their customers' satisfaction above all else. My pups and I look forward to embarking on many more adventures with dependable gear from a company that truly cares. Thank you, Atlas Pet Company, for restoring my faith and exceeding my expectations.
K Kate Colangelo
992 days ago

An Unwavering Commitment to Quality

Discovering Atlas Pet Company was a game-changer for me and my furry companions. Intrigued by the rave reviews, I decided to invest in their packable bowl despite the lack of feedback and its premium price tag. Excited to use it on our outdoor adventures, I soon encountered challenges with its design, leading to water spillage issues during hikes. Despite my efforts to make it work, the practicality fell short of my expectations, impacting the hydration needs of my pups. Disappointed but hopeful for a resolution, I reached out to their customer service, anticipating their renowned excellent support. Unfortunately, I was met with a strict return policy that left me outside the window for any recourse. Disheartened by this response, I took to sharing my honest experience through a review, only to have it mysteriously removed without explanation, adding to my sense of disillusionment. In the end, what I had hoped would be a harmonious partnership with Atlas Pet Company turned out to be a lesson in managing expectations. While the initial allure of their brand drew me in, the lack of responsiveness and understanding in resolving issues left me feeling overlooked as a customer. Despite this setback, I remain committed to finding products and companies that prioritize customer satisfaction above all else.
K Kate Colangelo
992 days ago

A Lifesaver for My Furry Companions

Allow me to share my sincere experience with the products from Atlas Pet Company. When I first discovered their range of gear for pets, I was instantly drawn in by the innovative designs and promises of top-notch quality. Eager to enhance my three pups' outdoor adventures, I decided to invest in a packable bowl from Atlas, despite its hefty price tag and lack of reviews. Upon receiving the bowl, I was hopeful that it would be a game-changer for our hiking trips. However, my enthusiasm quickly turned to disappointment as I struggled to use the bowl effectively. Despite my best efforts to prevent spills and keep my furry friends hydrated on the go, the design proved impractical, leading to water wastage and inconvenience. In a bid to resolve the issue, I reached out to Atlas's customer service, expecting their renowned reliability to shine through. Regrettably, my experience took a disappointing turn when I encountered a lack of empathy and understanding. Despite my sincere efforts to address the issue and provide valuable feedback, my concerns were dismissed, and my review of the product was mysteriously deleted without explanation. Feeling let down by the company's disregard for customer satisfaction and constructive criticism, I realized the importance of honesty and transparency in the pet product industry. While initially enchanted by Atlas's reputation, the lack of accountability and care demonstrated throughout this ordeal shattered the illusion. In conclusion, my journey with Atlas Pet Company has been a valuable lesson in managing expectations and advocating for quality and integrity in the products we invest in for our beloved pets. Before falling for the allure of marketing hype, I urge fellow pet owners to prioritize practicality and reliability above all else, ensuring that every purchase truly enhances the well-being of our furry companions.
G George
1245 days ago

Exceptional Quality, But Not Worth the Hassle

Let me start by saying that the concept of lifetime collars, leashes, and harnesses for dogs is fantastic, and the initial quality of the products from is undeniable. The problem arises when you need to utilize their lifetime guarantee. The return process involves paying to ship the item back and enduring lengthy delays in receiving a replacement. Unfortunately, the customer service responses are often delayed as well. As a result, it becomes impractical to rely solely on their lifetime guarantee, as the costs and inconvenience outweigh the benefits. In reality, you may end up needing to purchase additional items anyways, making the high initial cost seem disproportionate. When factoring in the time and money spent on returning items, it becomes more feasible to simply replace the collar through other means such as popular online retailers or local pet stores. While the concept and quality of the products are commendable, the practicality of the lifetime guarantee falls short of expectations. Ultimately, the overpriced nature of the products combined with the frustrating return process overshadow their potential value.


Atlas Pet Company is an online retailer specializing in high-quality pet products. With a mission to enhance the lives of pets and their owners, Atlas Pet Company offers a wide range of carefully curated items that cater to the needs of pets of all sizes and breeds. From dog accessories to cat essentials, this website aims to provide pet owners with a convenient and reliable source for all their furry friends' requirements.

Pros and Cons

  • Pros:
    • Extensive collection of pet products
    • Focus on eco-friendly and sustainable options
    • User-friendly website with intuitive navigation
    • Responsive customer service team
    • Competitive pricing
  • Cons:
    • Limited availability of certain specialized products
    • Occasional delays in shipping

User Experience

Atlas Pet Company ensures a seamless and enjoyable user experience through its well-designed website. The intuitive interface allows for easy navigation, enabling users to find products efficiently. The website's responsive design adapts to various devices, ensuring a consistent experience across desktop and mobile platforms. Additionally, the informative product descriptions and clear images aid in making informed purchase decisions.

Pricing and Value for Money

Atlas Pet Company offers competitive pricing for its wide range of products. While prices may vary depending on the specific item, the company strives to provide value for money by offering high-quality products at affordable prices. Regular promotions and discounts further enhance the overall value, making Atlas Pet Company a cost-effective choice for pet owners seeking quality products without breaking the bank.

Customer Service

Atlas Pet Company takes pride in its exceptional customer service. The company boasts a responsive and knowledgeable customer support team that handles inquiries promptly and professionally. Whether it's assistance with product selection, order tracking, or addressing any concerns, customers can rely on the friendly support staff for assistance. The company's commitment to customer satisfaction is evident through its dedication to resolving any issues efficiently.

Product Quality and Selection

Atlas Pet Company ensures the highest standards of product quality. The website features a well-curated selection of pet products sourced from reputable manufacturers and brands known for their premium quality. The extensive range of products spans various categories, including food, toys, accessories, grooming essentials, and more. This ensures that pet owners can find suitable options tailored to their pets' specific needs.

Website Usability

The Atlas Pet Company website is designed with user-friendliness in mind. The clean layout and intuitive navigation make it easy for visitors to explore and locate products effortlessly. The search function allows users to refine their search based on specific criteria, facilitating a streamlined shopping experience. Additionally, the website's fast loading times contribute to an overall smooth browsing experience.

Returns and Exchanges

Atlas Pet Company provides a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The company's commitment to customer satisfaction extends to its willingness to address any issues and offer solutions promptly. It's important to note that customers should review the website's return policy to ensure compliance with the required conditions.

Promotions and Discounts

Atlas Pet Company regularly offers promotions and discounts on their products, allowing pet owners to save money while purchasing top-quality items. These promotions may include discounts on specific products, seasonal sales, or promotional codes for additional savings. By subscribing to the newsletter or following the company's social media channels, customers can stay updated on the latest offers and never miss a chance to score a great deal.


Atlas Pet Company has built a strong reputation as a trusted and reliable online retailer in the pet industry. With a commitment to providing high-quality products and exceptional customer service, the company has garnered positive reviews and testimonials from satisfied customers. The transparency and authenticity of the website, combined with the positive customer experiences, contribute to Atlas Pet Company's excellent reputation.

Payment Options

Atlas Pet Company offers a range of convenient payment options to cater to the diverse needs of its customers. Customers can securely make their purchases using major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, the website supports payment through popular digital wallets, ensuring a seamless checkout process for users who prefer alternative payment methods.

Loyalty Programs

Atlas Pet Company values customer loyalty and offers a rewards program to express appreciation for repeat customers. The loyalty program provides members with exclusive perks, such as early access to promotions, special discounts, and personalized recommendations. By earning points through purchases and engaging with the website, customers can unlock various benefits and enjoy a more rewarding shopping experience.

Customer Reviews

Customer reviews play a vital role in the decision-making process for potential buyers. Atlas Pet Company features a section on its website where customers can leave feedback and reviews about their experiences with the products and services. This allows prospective buyers to gain insights from fellow pet owners and make informed purchase decisions based on real-life experiences shared by the community of customers.

Community Involvement

Atlas Pet Company actively participates in community initiatives and promotes responsible pet ownership. The company supports animal shelters and rescue organizations by donating a portion of its profits or partnering with them to raise awareness. Through their website and social media platforms, Atlas Pet Company actively encourages its customers to engage in community-driven efforts that contribute to the well-being of pets.

Shipping and Costs

Atlas Pet Company offers reliable and efficient shipping services. The website provides clear information about shipping costs and estimated delivery times during the checkout process. However, occasionally, there may be slight delays due to unforeseen circumstances beyond the company's control. Customers can track their shipments using the provided tracking number to stay updated on the progress of their orders.

In conclusion, Atlas Pet Company is a reputable online retailer that excels in providing a seamless user experience, value for money, and excellent customer service. With its commitment to product quality, extensive selection, and community involvement, pet owners can confidently rely on Atlas Pet Company for their pet's needs. Its competitive pricing, regular promotions, and loyalty program add further appeal, making it a preferred destination for pet owners seeking top-quality products and a positive online shopping experience.