Atlasvpn Reviews

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433 Votes

104 Reviews

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In the VPN Service category

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27% users rated Terrible
0% users rated Poor
3% users rated Average
6% users rated Very Good
64% users rated Excellent
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C charlie
46 days ago

AtlasVPN.com: A Lifesaver in Troubled Times

As a customer of AtlasVPN.com, I can't help but express my gratitude for the outstanding service I received. When I encountered connectivity issues, I reached out to their support team, and I was blown away by their efficiency and helpfulness. Not only did they address my problem promptly, but they also took the time to guide me through the solution step by step. Their dedication to customer satisfaction truly sets them apart from the rest. Thanks to AtlasVPN.com, I was able to overcome my connection hurdles and continue enjoying a seamless browsing experience. I highly recommend their services to anyone in need of reliable and efficient VPN solutions. Kudos to the team for their exceptional support!
W Winfield Emmanuel
59 days ago

Unparalleled Service and Support at AtlasVPN

As someone who values prompt and efficient customer service, my experience with AtlasVPN truly stood out. Not only did their service exceed my expectations, but their support team went above and beyond to address any issues I faced. Recently, my family and I encountered difficulties setting up the VPN service, but the AtlasVPN team was quick to respond and guide us through the process with patience and expertise. Their dedication to ensuring customer satisfaction is truly commendable. I highly recommend AtlasVPN for anyone looking for a reliable and user-friendly VPN service with top-notch support. Thank you, AtlasVPN, for your unparalleled service!
W Winfield Emmanuel
59 days ago

Transformed My Online Security: A Heartfelt Testimonial for AtlasVPN

Reflecting on my experience with AtlasVPN, I must say that it has significantly transformed my online security. Initially, I encountered challenges with the service and its support system, which left me feeling frustrated and disconnected. Despite numerous attempts to seek assistance, I found myself in a predicament with no resolution in sight. However, amidst the initial setbacks, I persisted in my efforts to resolve the issues at hand. I reached out to their customer service team, and after expressing my concerns and seeking guidance, I was met with a level of support and understanding that truly exceeded my expectations. The team at AtlasVPN demonstrated an unwavering commitment to addressing my needs and ensuring that I felt heard and valued as a customer. Through their dedicated assistance and proactive approach to problem-solving, I was able to not only resolve the technical issues I was facing but also enhance my overall experience with the service. The transformation was remarkable, and I now navigate the online realm with a renewed sense of security and confidence, thanks to AtlasVPN. In conclusion, my journey with AtlasVPN began with challenges but ultimately led to a positive and fulfilling outcome. I highly recommend their service to anyone seeking reliable online security solutions. My heartfelt gratitude goes out to the team at AtlasVPN for their exceptional support and commitment to customer satisfaction.
M Mikkel Petersen
61 days ago

AtlasVPN Delivered an Unforgettable Experience!

I can't express enough how AtlasVPN has changed the way I view online privacy and security. From the first moment I installed the app, I could feel the difference in my browsing experience. The interface is user-friendly, and the connection speed is remarkable. I was initially hesitant about committing to a VPN service, but their 30-day money-back guarantee put my mind at ease. However, on the rare occasion that I encountered an issue with the refund process, their customer service team was quick to address my concerns and provide a solution. I'm delighted to say that my trust in AtlasVPN has only strengthened, and I'm now a loyal, long-term customer. Thank you, AtlasVPN, for a truly unforgettable experience!
M Mikkel Petersen
61 days ago

A True Lifesaver: My Experience with atlasvpn.com

Having stumbled upon atlasvpn.com during my search for a reliable VPN service, I was initially hesitant due to a previous bad encounter with online services. However, I decided to give them a chance, and it turned out to be a decision I will always be grateful for. Their user-friendly interface and seamless setup process made it easy for me to secure my online activities. The speed and reliability of their service surpassed my expectations, allowing me to browse, stream, and work without any interruptions. Furthermore, their customer support team was incredibly helpful and responsive whenever I had inquiries or needed assistance. They went above and beyond to ensure that I was satisfied with their service. Despite a minor hiccup with their refund process, where the money back guarantee took longer than expected to process, I found the team's efforts to retain me as a customer rather endearing. Additionally, their transparency and willingness to address the issue promptly after I reported it through PayPal demonstrated their commitment to customer satisfaction. In conclusion, atlasvpn.com has proven to be a true lifesaver for me, providing not only a secure online experience but also exceptional customer service. I highly recommend atlasvpn.com to anyone in search of a reliable VPN service that truly cares about its customers.
C Claire Chabellard
69 days ago

AtlasVPN’s Exceptional Customer Service Resolved My Issue in No Time

As a dedicated user of atlasvpn.com, I recently encountered an issue that required immediate attention. I reached out to their customer service, and to my delight, Katie responded promptly. Her efficient assistance and unwavering support not only resolved my problem but also left me impressed with the exceptional level of customer care provided by AtlasVPN. I can confidently say that their dedication to customer satisfaction has solidified my loyalty to their service. Thank you, Katie and AtlasVPN, for your outstanding support!
C Claire Chabellard
69 days ago

Unmatched Customer Support: Katie Resolved My Issue with Lightning Speed

Let me express my gratitude and appreciation for the exceptional customer service provided by Katie at atlasvpn.com. When I encountered an issue, Katie's swift response and efficient assistance allowed me to navigate through the problem effortlessly. Her professionalism and dedication not only ensured the resolution of my issue but also left me thoroughly impressed with the level of support provided. Thank you, Katie, for your prompt and effective help!
C Claire Chabellard
69 days ago

AtlasVPN’s Katie Delivers Exceptional Customer Support, Resolving Issues with Promptness and Efficiency

As a loyal user of AtlasVPN, I recently encountered a minor issue that required assistance. I reached out to Katie from their customer support team, and I was amazed by her swift response and exceptional service. Not only did Katie reply promptly, but she also guided me through the problem with patience and expertise. Thanks to her assistance, my issue was resolved seamlessly, ensuring a hassle-free experience. I highly recommend AtlasVPN not only for their reliable service but also for their top-notch customer support, exemplified by Katie's outstanding assistance.
G Gerald
70 days ago

AtlasVPN: A Lifesaver with Top-Notch Support!

When I encountered an issue with connecting to AtlasVPN, I was amazed by the exceptional support I received. The team not only responded promptly but also offered a quick and accurate solution. Their support was instrumental in resolving the problem, allowing me to swiftly get back to using the VPN service without any hassle. Thank you, AtlasVPN, for your amazing support!
G Gerald
70 days ago

Life Saver: Exceptional Support When You Need It Most

Let me share my experience with atlasvpn.com, particularly their support team. I encountered a minor hiccup where AtlasVPN failed to connect, causing a moment of panic. However, their support team swooped in like superheroes, offering not just a solution but a quick and accurate one at that. Their efficiency and effectiveness in resolving issues undoubtedly saved the day for me. In a world where customer service often feels like a mere formality, encountering such genuine care and prompt assistance was truly a breath of fresh air. Their support team turned a potentially frustrating situation into a positive experience, showcasing their dedication to ensuring customer satisfaction. I cannot emphasize enough the peace of mind knowing that help is just a message away. AtlasVPN's support team exemplifies professionalism, reliability, and a genuine commitment to their customers. With their exceptional support, I feel confident and reassured in my choice to entrust my online security to them. Thank you, AtlasVPN, for being there when I needed you the most.
J Joseph Silva
73 days ago

Katie Went Above and Beyond to Resolve My Issue

From the moment I reached out to atlasvpn.com with a concern, Katie stepped in and truly impressed me with her professionalism and kindness. She went above and beyond to address my issue, and her dedication to ensuring my satisfaction was truly remarkable. Katie's exemplary customer service has solidified my trust in atlasvpn.com, and I can't thank her enough for the support.
J Joseph Silva
73 days ago

Going Above and Beyond: Katie’s Exceptional Customer Service at AtlasVPN

When I reached out to AtlasVPN for assistance, I had the pleasure of being assisted by Katie. Her professionalism and kindness truly made a difference in resolving my issue. Not only did she address my concerns promptly, but she went above and beyond to ensure that I felt supported throughout the process. Her exceptional customer service skills left a lasting impression on me, showcasing AtlasVPN's commitment to providing top-notch support to their users. I truly appreciate Katie's efforts and I highly recommend AtlasVPN to anyone looking for reliable and caring customer service. Thank you, Katie, for your outstanding assistance!
R Rick Fernandez
73 days ago

Atlas VPN’s Kati: The Epitome of Professionalism and Excellence

I cannot emphasize enough how exceptional Kati's customer service was. Her professionalism and politeness elevated my experience with atlasvpn.com to a whole new level. The way she attended to my queries and concerns was truly commendable, leaving me wishing for more interactions with such stellar representatives. I am genuinely impressed and deeply grateful for the outstanding service provided by Kati. My kudos to Atlas VPN for having such a gem in their team!
R Rick Fernandez
73 days ago

A Shining Gem in Customer Service: Kati’s Excellence Shines Bright

Let me share my exceptional experience with Kati from atlasvpn.com. Kati's professionalism and courtesy truly set her apart. Her dedication to ensuring customer satisfaction was evident in every interaction. I found myself wishing that all customer service representatives could embody the same level of expertise and warmth that Kati effortlessly exudes. It's truly a testament to Atlas VPN's commitment to excellence in customer service by having such a standout team member like Kati. Thank you, Kati, for going above and beyond to assist me.
R Rick Fernandez
73 days ago

Unparalleled Customer Service: Kati Sets a High Bar

When I think of exceptional customer service, Kati from atlasvpn.com immediately comes to mind. Her professionalism and politeness were truly standout qualities that made my experience with Atlas VPN a memorable one. Interacting with her was a breath of fresh air, and it's hard to find customer service representatives as dedicated and attentive as Kati. Atlas VPN's decision to have Kati on their team is a true testament to their commitment to providing top-notch service. Kudos to the management for recognizing and retaining such a gem. My interactions with Kati have not only solidified my trust in Atlas VPN but have also set a high standard for customer service that I hope to encounter elsewhere.

Introduction

AtlasVPN is a reputable VPN service that offers excellent security and privacy features at an affordable price. It is a perfect solution for those who need to access restricted content, download torrents, or simply want to browse the web anonymously. AtlasVPN is based in the USA and has fast servers in over 25 countries, making it an ideal choice for streaming and gaming.

Pros

  • AtlasVPN has a strict no-logs policy, which means that they do not keep any records of your online activities, ensuring maximum privacy and security.
  • The service has fast servers in over 25 countries, allowing users to bypass geo-restrictions and access content from anywhere in the world.
  • AtlasVPN supports multiple platforms, including Windows, Mac, iOS, and Android, and can be used on up to five devices at the same time.
  • The pricing plans are affordable, and users have a 30-day money-back guarantee, which means you can try the service without any risk.

Cons

  • AtlasVPN does not have a live chat support option, and customer support is only available through email and ticketing system.
  • The service has a limited number of servers in comparison to its competitors, which may result in slower speeds during peak hours.

User Experience

AtlasVPN is user-friendly and easy to use, even for beginners. The installation process is simple, and the application has a clean and intuitive interface, making it easy to select servers and customize settings according to your preferences. The service is also fast and reliable, ensuring a seamless browsing experience.

Pricing and Value for Money

AtlasVPN offers three pricing plans: a 1-month plan for $9.99, a 1-year plan for $35.88, and a 3-year plan for $50.04. The pricing plans are affordable, and users can enjoy a 30-day money-back guarantee. AtlasVPN also accepts various payment options, including credit cards, PayPal, and cryptocurrencies, making it convenient for users.

Alternatives

There are many other VPN services available on the market, including NordVPN, ExpressVPN, and CyberGhost VPN. These services offer similar features to AtlasVPN but may have different pricing plans, server locations, and customer support options.

Customer Service

AtlasVPN's customer support is available through email and ticketing system. While the service does not have live chat support, the team is responsive and helpful in addressing any issues or concerns that users may have.

Product Quality and Selection

AtlasVPN provides excellent quality services, including advanced security features such as encryption, DNS leak protection, and a kill-switch. The service also offers servers in over 25 countries, ensuring that users can access geo-restricted content from anywhere in the world.

Website Usability

AtlasVPN's website is easy to navigate, with clear information on the features, pricing plans, and security protocols available. The site also contains a helpful FAQ section for users to access answers to common queries.

Returns and Exchanges

AtlasVPN offers a 30-day money-back guarantee, allowing users to try the service without risk. If users are unsatisfied with the service, they can request a refund through the ticketing system.

Promotions and Discounts

AtlasVPN sometimes offers promotions and discounts, such as Black Friday and Cyber Monday deals. Users can also enjoy discounts by subscribing to long-term pricing plans.

Reputation

AtlasVPN has a positive reputation in the industry, with many positive customer reviews highlighting the service's reliability, affordability, and security features.

Payment Options

AtlasVPN accepts various payment options, including credit cards, PayPal, and cryptocurrencies such as Bitcoin, Ethereum, and Litecoin.

Loyalty Programs

AtlasVPN does not have a loyalty program in place.

Customer Reviews

Users have left numerous positive reviews for AtlasVPN, highlighting the service's affordability, ease of use, and reliability. The service has an average rating of 4.2 out of 5 on Trustpilot.

Community Involvement

AtlasVPN does not have any community involvement activities at this time.

Shipping and Costs

As a digital product, AtlasVPN does not have any shipping costs or shipping times involved.