Users Voice for Atlasvpn

17% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
80% users rated Excellent
Pie Chart Review Representation for Atlasvpn
Atlasvpn Overall rating
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User Interface
Quality

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Review article published on: 22 Sep 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 4 5 4.5 2 5
Dec 2022 5 5 5 5 5 2.2
Jan 2023 4.6 2.6 2 4.1 1.4 5
Feb 2023 3.7 5 1 5 5 1.3
Mar 2023 5 5 5 5 5 1.2
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Detailed Atlasvpn Review by

Introduction

AtlasVPN is a reputable VPN service that offers excellent security and privacy features at an affordable price. It is a perfect solution for those who need to access restricted content, download torrents, or simply want to browse the web anonymously. AtlasVPN is based in the USA and has fast servers in over 25 countries, making it an ideal choice for streaming and gaming.

Pros

  • AtlasVPN has a strict no-logs policy, which means that they do not keep any records of your online activities, ensuring maximum privacy and security.
  • The service has fast servers in over 25 countries, allowing users to bypass geo-restrictions and access content from anywhere in the world.
  • AtlasVPN supports multiple platforms, including Windows, Mac, iOS, and Android, and can be used on up to five devices at the same time.
  • The pricing plans are affordable, and users have a 30-day money-back guarantee, which means you can try the service without any risk.

Cons

  • AtlasVPN does not have a live chat support option, and customer support is only available through email and ticketing system.
  • The service has a limited number of servers in comparison to its competitors, which may result in slower speeds during peak hours.

User Experience

AtlasVPN is user-friendly and easy to use, even for beginners. The installation process is simple, and the application has a clean and intuitive interface, making it easy to select servers and customize settings according to your preferences. The service is also fast and reliable, ensuring a seamless browsing experience.

Pricing and Value for Money

AtlasVPN offers three pricing plans: a 1-month plan for $9.99, a 1-year plan for $35.88, and a 3-year plan for $50.04. The pricing plans are affordable, and users can enjoy a 30-day money-back guarantee. AtlasVPN also accepts various payment options, including credit cards, PayPal, and cryptocurrencies, making it convenient for users.

Alternatives

There are many other VPN services available on the market, including NordVPN, ExpressVPN, and CyberGhost VPN. These services offer similar features to AtlasVPN but may have different pricing plans, server locations, and customer support options.

Customer Service

AtlasVPN's customer support is available through email and ticketing system. While the service does not have live chat support, the team is responsive and helpful in addressing any issues or concerns that users may have.

Product Quality and Selection

AtlasVPN provides excellent quality services, including advanced security features such as encryption, DNS leak protection, and a kill-switch. The service also offers servers in over 25 countries, ensuring that users can access geo-restricted content from anywhere in the world.

Website Usability

AtlasVPN's website is easy to navigate, with clear information on the features, pricing plans, and security protocols available. The site also contains a helpful FAQ section for users to access answers to common queries.

Returns and Exchanges

AtlasVPN offers a 30-day money-back guarantee, allowing users to try the service without risk. If users are unsatisfied with the service, they can request a refund through the ticketing system.

Promotions and Discounts

AtlasVPN sometimes offers promotions and discounts, such as Black Friday and Cyber Monday deals. Users can also enjoy discounts by subscribing to long-term pricing plans.

Reputation

AtlasVPN has a positive reputation in the industry, with many positive customer reviews highlighting the service's reliability, affordability, and security features.

Payment Options

AtlasVPN accepts various payment options, including credit cards, PayPal, and cryptocurrencies such as Bitcoin, Ethereum, and Litecoin.

Loyalty Programs

AtlasVPN does not have a loyalty program in place.

Customer Reviews

Users have left numerous positive reviews for AtlasVPN, highlighting the service's affordability, ease of use, and reliability. The service has an average rating of 4.2 out of 5 on Trustpilot.

Community Involvement

AtlasVPN does not have any community involvement activities at this time.

Shipping and Costs

As a digital product, AtlasVPN does not have any shipping costs or shipping times involved.

Atlasvpn Recent User Reviews

User Rating

5 stars

97

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Reviewer Name: William Descoteaux

Review Submission Date: 2023-02-13

Review Title: Monica did a great job
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Review Description: Monica was very patient and a great help. Thank you.

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Reviewer Name: Arielle

Review Submission Date: 2023-02-08

Review Title: Webster was great
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Review Description: Webster was great - solved my problem within 5 minutes after researching the solution for over 30 min on my own

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Reviewer Name: Mistah D country jerk

Review Submission Date: 2023-02-08

Review Title: I was really stuck to the point i was…
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Review Description: I was really stuck to the point i was about to ask for my money back and ended up speaking to Monica an she was so helpful I forgot I was upset after she put my mind at ease to ask all the questions i could think of especially as it was my first time

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Reviewer Name: Adam Straumann

Review Submission Date: 2023-02-07

Review Title: Very polite and clear instructions
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Review Description: Very polite and clear instructions. Name of helper: webster

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Reviewer Name: K K

Review Submission Date: 2023-02-05

Review Title: It was clear and simpel explained from…
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Review Description: It was clear and simpel explained from Miss Poppy even for a guy that dont know much English

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Reviewer Name: Mike

Review Submission Date: 2023-01-30

Review Title: By far the best and fastest VPN out…
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Review Description: By far the best and fastest VPN out there. Staff responds quickly. No dns leaks. Will renew. Thank you Atlas Vpn

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Reviewer Name: Kris Halbert

Review Submission Date: 2023-01-26

Review Title: Extending my plan
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Review Description: I spoke to Monica about extending my plan and she offered me a brilliant discount which I will definitely be using. She was very friendly and knowledgeable to answer the questions I had. Brilliant customer service.

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Reviewer Name: Alexia

Review Submission Date: 2023-01-24

Review Title: Connection issues
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Review Description: My issue was resolved very quickly and the best bit was that I talked to a human who understood me straight away!

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Reviewer Name: Mr Joe Ellis

Review Submission Date: 2023-01-21

Review Title: Problems running AtlasVPN.
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Review Description: Had problems getting AtlasVPN running correctly. After an on-line chat with Webster (from the Atlas VPN support) he quickly solved my problem. He was very quick and efficient with his responses and got to the heart of problems really quickly. Would not hesitate to contact Atlas support again if it was needed.

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Reviewer Name: Krystian Galicki

Review Submission Date: 2023-01-20

Review Title: Keep up the good work Webster!
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Review Description: I have contacted a support about my connection issues, Webster helped me in 5min and it fixed my problems :)Glad you have such a competent employees :)Keep up the good work Webster !