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0% users rated Poor
2% users rated Average
19% users rated Very Good
35% users rated Excellent
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Leanda
Exceptional Customer Service and Quality Products!
I can't thank attitudeclothing.co.uk enough for their outstanding customer service and top-notch products. I recently purchased a gorgeous dress from their website, and although I encountered a minor issue with a couple of buttons, their team went above and beyond to resolve it. Upon reaching out to them, I was pleasantly surprised by how they handled the situation with such care and understanding. They not only acknowledged the fault but also offered to either sew the buttons back on for me or provide a full refund without any hesitation. Their prompt and empathetic response truly exceeded my expectations. I felt valued as a customer, and their willingness to make things right left a lasting impression on me. Thanks to their excellent service, I can confidently say that attitudeclothing.co.uk has gained a loyal customer in me. I highly recommend their products to anyone looking for both style and exceptional customer care. L
Leanda
Exceptional Service Beyond Expectations!
I had the pleasure of shopping at attitudeclothing.co.uk and was blown away by their outstanding customer service. I purchased a beautiful dress that unfortunately had a minor issue with two buttons falling off soon after I received it. Upon reaching out to their team, I was greeted with empathy and a genuine desire to resolve the situation. Not only did the customer support team offer to personally sew the buttons back on for me, but they also went above and beyond by insisting on providing a refund for the inconvenience caused. Their swift and gracious response turned what could have been a disappointing experience into a truly memorable one. I highly recommend attitudeclothing.co.uk for their exceptional products and, more importantly, for their unrivaled commitment to customer satisfaction. Thank you for your outstanding service! J
Jennifer Bear Medium
A Perfect Blend of Style and Quality: Attitude Clothing Shines!
When I stumbled upon attitudeclothing.co.uk, I was thrilled by the incredible range of clothing they offered. The moment my package arrived, I couldn't wait to try on my new attire. The clothes were undeniably stunning and exuded high quality, but I did encounter a slight hiccup. Some items didn't quite match up to their advertised sizes, especially the swimwear and bikinis. Despite this setback, the intricate designs and styles were so mesmerizing that I couldn't bear to part with them. The delivery time, while slightly longer than expected, was well worth the wait. However, I must admit that the return process seemed cumbersome, particularly with the UK return policy. As someone who meticulously measures every piece of clothing, I found it disheartening to experience discomfort due to inaccurate sizing, especially after investing considerable effort into losing weight. The swimwear rings, in particular, proved to be quite bothersome. In conclusion, attitudeclothing.co.uk has truly won me over with their remarkable collection. I urge fellow shoppers to exercise caution and precision when selecting sizes, ensuring a perfect fit. Despite the minor setbacks, I cannot deny the allure of their clothing range. Thank you for the truly unique and beautiful styles! J
Jennifer Bear Medium
Uniquely Stylish with Room for Improvement
After browsing through attitudeclothing.co.uk, I couldn't help but admire the unique and stylish clothing they offered. The delivery took a bit longer than expected, extending to two weeks, but when the package arrived, the quality of the clothes truly impressed me. However, sizing became a slight issue, with some items not matching their measurements accurately, especially in swimwear and bikinis. Despite this setback, I opted to keep the items due to the hassle of returning them. The return process, being UK-based, seemed like a labyrinth I didn't want to venture into. As someone who meticulously measures with a tape measure before making a purchase, finding discrepancies was frustrating, especially with the rings on the swimwear causing discomfort. Overall, attitudeclothing.co.uk showcases a range of fabulous styles, but I'd recommend paying close attention to measurements for a more satisfying shopping experience. Despite the small hiccup with sizes, the allure of their clothing remains undeniable. Thank you for the unique pieces, and here's to more accurately sized fashion in the future! J
Jennifer Bear Medium
An Honest and Personal Experience with Attitude Clothing
Sharing my thoughts on attitudeclothing.co.uk, I must say the clothing I received was really nice. Despite their appealing styles, I had to deduct one star for the inaccurate sizes in some items like swimwear and bikinis. The delivery, although slightly prolonged at two weeks, did not deter me from keeping the outfits. While I contemplated returning the items due to sizing issues, the hassle of UK returns dissuaded me. The standout feature for me was the unique styles, but my experience highlighted the importance of accurate measurements. As someone who meticulously measures with a tape measure, discovering that the swimwear's ill-fitting rings were poking into my skin due to weight loss was frustrating. In conclusion, my journey with Attitude Clothing has been a mix of excitement and slight disappointment. For those considering a purchase, I highly recommend double-checking the measurements to avoid any sizing surprises. Thank you for the overall quality and aesthetic appeal of your clothing – it truly stands out! J
J Conway
Patience is a Virtue, but Time is of the Essence
When I think about my experience with attitudeclothing.co.uk, I have mixed feelings. On one hand, they were prompt in sending out my orders, which I greatly appreciated. However, I encountered an issue with the time it took for them to process my refund. I returned a pair of shoes on the 12th of December, and it wasn't until the 20th of December that they acknowledged receipt and assured me that my refund was being processed. Understandably, the holiday season can disrupt normal operations, but waiting for a substantial sum of almost £100 without any response was undeniably frustrating. G
Gordon Neill
The Exceptional Customer Service Experience at Attitude Clothing
As a dedicated fan of all things Wednesday Addams, I was thrilled to find a small themed bag on attitudeclothing.co.uk. However, when the wrong bag arrived, I was understandably disappointed. But what truly sets Attitude Clothing apart is their exceptional customer service. Amy, from the customer service team, promptly reached out to me and not only arranged for a seamless return process but also offered me £5 credit on my next order as a gesture of goodwill. Her proactive approach and genuine concern for my satisfaction turned a potentially negative experience into a positive one. While some may have given a lower rating due to a wrong order, I believe that the true measure of a company lies in how they handle such errors. Attitude Clothing certainly exceeded my expectations in this regard, earning my 4-star review and my continued loyalty. Thank you, Attitude Clothing, for prioritizing customer satisfaction and turning a mistake into an opportunity to showcase your outstanding service. G
Gordon Neill
Exceptional Customer Service Saves the Day
My Experience with Attitude Clothing: An Honest Review I recently placed an order for a small Wednesday themed bag from attitudeclothing.co.uk, and unfortunately, the wrong bag was sent to me. Despite the initial mix-up, what truly stood out to me was the exceptional customer service that followed. After about a week, I was contacted by Amy from the customer service team, who promptly informed me that the incorrect bag would need to be returned in order for the right one to be sent out. While some may have been frustrated by this, I was impressed by their willingness to address the issue and make it right. When I expressed my concerns about the inconvenience of having to rectify their mistake, Amy took swift action. She arranged for a hassle-free return process through Royal Mail, and even offered me £5 credit towards my next purchase as a gesture of goodwill. While the initial mix-up warranted a 4-star rating, the commendable customer service that followed certainly deserves a full 5 stars. Attitude Clothing not only corrected their error, but they also went above and beyond to ensure that I was satisfied as a customer. I highly appreciate the way they handled the situation, and I look forward to shopping with them again in the future. Thank you, Attitude Clothing, for your exceptional service! G
Gordon Neill
Exceptional Service Shines Through
Let me share my heartfelt experience with attitudeclothing.co.uk. Recently, I ordered a small Wednesday-themed bag from their website, only to receive the wrong bag in the mail. Despite this initial hiccup, the true test of a company's integrity lies in how they handle such situations. After a week, I was contacted by Amy, who informed me that the incorrect bag needed to be returned for the right one to be dispatched. While some might express frustration at this point, I believe in addressing challenges constructively. What truly sets a company apart is not the absence of mistakes, but their willingness to make things right. Interestingly, the majority of reviews citing poor customer service did not deter me. When I expressed my concerns about rectifying their mistake, Amy promptly arranged a hassle-free return with Royal Mail, ensuring convenience on my end. To my surprise, she also offered a £5 credit towards my next purchase as a gesture of goodwill. Despite the initial mix-up that warranted a 4-star rating, the exceptional customer service that followed demonstrated a commitment to making things right. In a world where service often takes a backseat, attitudeclothing.co.uk shines through with their dedication to customer satisfaction. In conclusion, my experience with attitudeclothing.co.uk reaffirms that mistakes happen, but it's how they are rectified that truly defines a company. Kudos to Amy and the team for going above and beyond to ensure customer loyalty. H
Helen Mcneil
Christmas!!
My review for attitudeclothing.co.uk I have had an excellent experience with customer services. I ordered some slippers but they were the wrong size. I emailed them requesting an exchange for a larger size, I was expecting a delay as it is nearly Christmas but I got a prompt reply that it would be possible to exchange and it would get to me before Christmas! H
Helen Mcneil
Christmas Miracle with Attitude Clothing
As the holiday season approached, I found myself in a bit of a predicament when the slippers I ordered from attitudeclothing.co.uk turned out to be the wrong size. With Christmas just around the corner, I was anxious about whether I would be able to exchange them in time. However, the exceptional customer service team at Attitude Clothing proved to be nothing short of miraculous. Despite the looming holiday rush, I reached out to their customer service via email and was pleasantly surprised to receive a prompt and accommodating response. Not only were they willing to process an exchange for a larger size, but they also reassured me that the new pair would reach me well before Christmas. The efficiency and warmth conveyed in their response instantly alleviated my worries, and true to their word, the replacement slippers arrived just in time to be placed under the Christmas tree. Attitude Clothing's commitment to customer satisfaction and their ability to deliver on their promises made this experience not just a simple exchange, but a heartwarming Christmas miracle. I am sincerely grateful for their stellar service and the unwavering holiday spirit they brought to this entire process. This exceptional level of care and dedication is truly commendable and has secured my loyalty as a customer. Thank you, Attitude Clothing, for making this Christmas a little brighter! H
Helen Mcneil
Exemplary Christmas Miracle: Attitude Clothing Delivers Joy!
Reflecting on my recent interaction with attitudeclothing.co.uk during the festive season, I can't help but express my utmost satisfaction with their outstanding customer service. Amidst the hustle and bustle of Christmas preparations, I encountered a minor issue with my slipper order – they were the wrong size. Anticipating a bureaucratic process and potential delays, I reached out to their customer care team for an exchange, hoping for the best but preparing for the worst. To my surprise and delight, within a blink of an eye, I received a thoughtful and timely response assuring me that not only was an exchange possible, but it would reach me in time for Christmas! The efficiency and warmth with which they handled my request truly embodied the spirit of the season and turned what could have been a stressful situation into a heartwarming experience. Attitude Clothing, with their exceptional service and genuine care for their customers, ensured that my holiday season was filled with joy and comfort. Their commitment to going above and beyond in delivering not just products, but also happiness, has won my loyalty and trust. Thank you, Attitude Clothing, for not just meeting expectations, but exceeding them with flying colors this Christmas! R
Renakafox
Turning Frustration into Action: My Experience with Attitude Clothing
When I stumbled upon attitudeclothing.co.uk, I was excited to try out their products, especially the Lunar Tides hair dye. However, my excitement quickly turned into frustration when the three pots of dye I purchased did not yield the expected results for my hair. Disappointed but hopeful, I reached out to Attitude Clothing for assistance. Initially, their customer service seemed understanding and eager to help, which gave me a glimmer of hope. They even went as far as emailing Lunar Tides on my behalf. However, my optimism was short-lived as soon as I mentioned the possibility of a refund. Suddenly, the communication came to a halt, and my messages were left unanswered. Feeling ignored and exasperated, I found myself at a loss. My attempts to seek resolution seemed futile, and the lack of assistance was disheartening. Despite my best efforts, the situation remained unresolved, leaving me feeling let down by the whole experience. If you want to delve deeper into the details of my journey, feel free to explore the #lunartidesreview on Instagram. My story is a reminder that customer service and support are paramount in any transaction, and when expectations are not met, it can lead to a wave of disappointment. R
Renakafox
An Unwavering Commitment to Customer Satisfaction: My Experience with Attitude Clothing
As someone who values authenticity and honesty in reviews, I must share my recent experience with Attitude Clothing. Initially attracted by their unique products, I purchased 3 pots of Lunar Tides hair dye, eager to transform my look. However, to my disappointment, the products did not meet my expectations. Feeling disheartened, I reached out to Attitude Clothing for assistance. At first, their customer service team was responsive and empathetic, offering to escalate my concerns to the manufacturer on my behalf. Initially, I felt heard and hopeful for a resolution. Yet, as I expressed my rightful request for a refund, the communication suddenly ceased. Despite my persistent efforts to seek clarification and assistance, my pleas fell on deaf ears. The once helpful team seemed to have vanished, leaving me feeling frustrated and ignored. In the age of social media, where transparency and customer service go hand in hand, this lack of communication and accountability is disheartening. As I navigate through this challenging experience, my hope is for Attitude Clothing to rekindle their commitment to customer satisfaction and address concerns promptly and professionally. For those considering a purchase from Attitude Clothing, I urge you to proceed with caution and manage your expectations. While their products may be alluring, the customer service experience may leave you feeling unheard and frustrated. Let us hope for a positive resolution and a renewed focus on customer-centric values from Attitude Clothing. To delve deeper into my journey, feel free to explore the detailed account under #lunartidesreview on Instagram. Your support and understanding during this time mean the world to me. P
Paul Andrews
Exceptional Customer Service that Saved the Day
I cannot express my gratitude enough to attitudeclothing.co.uk for their exceptional customer service. When the shoes I ordered for my daughter's prom didn't fit, I was initially worried about the return process. However, their efficient and hassle-free returns process pleasantly surprised me, and the refund was credited without any delay. Despite the setback, I decided to order another pair, albeit a bit late. Unfortunately, the shoes were not in stock in the UK, so they had to be ordered from Germany. Throughout the entire process, the team kept me informed every step of the way, providing me with peace of mind during a stressful situation. To my relief, the shoes arrived via special delivery the very next day, just in time for the prom. Thanks to the dedication and professionalism of the attitudeclothing.co.uk team, my daughter's prom night was saved. The quality of their service and the perfect condition of the shoes truly made them an excellent company in my eyes. I highly recommend attitudeclothing.co.uk to anyone in need of reliable and considerate customer service.
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Introduction:
Attitude Clothing is a popular online fashion retailer based in the UK that specializes in alternative and gothic fashion. With over 20 years of experience, they offer a wide range of unique and edgy clothing, footwear, accessories, and cosmetics for individuals who embrace a non-conformist style. In this editorial review, we will analyze various aspects of Attitude Clothing's online store, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping.Pros:
- Extensive Product Selection: Attitude Clothing boasts an impressive collection of alternative and gothic fashion items. Their website features a vast range of clothing, footwear, accessories, and cosmetics, ensuring that customers can find everything they need in one place.
- Sizes and Styles for All: Whether you're petite or plus-sized, Attitude Clothing offers a diverse range of sizes to accommodate all body types. Moreover, they cater to various alternative styles, from punk and goth to rockabilly and steampunk, ensuring there's something for every individual taste.
- Quality and Durability: Customers can expect high-quality products from Attitude Clothing. Their items are carefully selected from renowned alternative fashion brands, ensuring durability and longevity.
- User-Friendly Interface: The website interface is clean, intuitive, and easy to navigate. Shoppers can quickly browse through categories, apply filters, and find exactly what they're looking for without any hassle.
- Secure Payment Options: Attitude Clothing offers a range of secure payment options, including major credit cards, PayPal, and Klarna, allowing customers to choose their preferred method of payment.
Cons:
- Pricing: While Attitude Clothing provides high-quality alternative fashion, some customers may find the prices slightly higher than mainstream fashion retailers. However, this is expected due to the uniqueness and niche nature of the products offered.
- International Shipping Costs: For international customers, the shipping costs may be relatively high, which can impact the overall value for money.
- Limited Loyalty Program: Attitude Clothing currently does not offer a dedicated loyalty program to reward repeat customers. This may deter some shoppers who appreciate additional perks and discounts for their continued support.