Attractiontix Reviews

Voted Average (4/5)

121 Votes

59 Reviews

Vote Now

In the Event Ticket Seller category

Pie-Chart Analysis

25% users rated Terrible
0% users rated Poor
5% users rated Average
0% users rated Very Good
69% users rated Excellent
Write a review
T Tany Bashir
98 days ago

AttractionTix.co.uk Made our Disneyland Paris Trip Memorable

When my family and I planned our dream trip to Disneyland Paris and purchased our tickets through AttractionTix.co.uk, we were beyond thrilled. However, fate had something else in store for us – on the day of our visit, we were all struck by a sudden and severe illness. Amid the chaos and distress, we had to cut our trip short and rush back to the UK, where my husband had to be hospitalized for 17 days. In the midst of this crisis, we reached out to AttractionTix.co.uk with a request to reschedule our visit, supported by all the necessary medical documentation. Regrettably, the initial response we received was disheartening. The initial response we received only added to our distress, as we were met with a lack of empathy and an unyielding refusal to accommodate our situation. This experience left us feeling disappointed and unheard. As a family of six, we had invested a significant amount, both financially and emotionally, into this trip. The inability to amend our tickets, even under such extenuating circumstances, was disheartening. Unfortunately, the unhelpful response from AttractionTix.co.uk left a bitter taste in our mouths, and we were left questioning their customer-centric approach. In challenging times, it's the gestures of understanding and flexibility that truly matter. Regrettably, our interaction with AttractionTix.co.uk fell short of providing the support we desperately needed. As avid travelers, the lack of empathy displayed by the customer service team has left us hesitant to engage with their services in the future. We hope that, in the future, they reconsider their approach and prioritize empathy and understanding in their customer interactions. While the memories of our ill-fated Disneyland Paris trip will forever be etched in our minds, our experience with AttractionTix.co.uk has certainly left an indelible impression as well.
T Tany Bashir
98 days ago

A Loyal Family’s Heartbreaking Experience with Attractiontix.co.uk

Our long-awaited trip to Disneyland Paris turned into a nightmare when my entire family fell ill on the day of our visit. Sadly, our situation escalated when my husband required a 17-day hospital stay upon our return to the UK. Desperate to salvage something from this unfortunate turn of events, I reached out to Attractiontix.co.uk to request a simple date change for our tickets, supported by comprehensive medical evidence. Disappointingly, our plea for understanding and flexibility was met with an insensitive and unhelpful response, denying our request without regard for our extenuating circumstances. This callous attitude and response left us deeply disheartened. As a family of six who had invested over £500 in this outing, we had hoped for a more empathetic and accommodating approach from Attractiontix.co.uk. Regrettably, their lack of compassion and unwillingness to assist us during a time of distress has soured our experience with the company. Our hope is that sharing our story will prompt Attractiontix.co.uk to consider the human element behind each transaction and reevaluate their customer service policies. As for us, we will be seeking alternative sources for our future entertainment needs.
T Tany Bashir
98 days ago

Transformed by the Magic of Disneyland Paris

My heartfelt testimonial for attractiontix.co.uk Our family was eagerly anticipating our visit to Disneyland Paris through attractiontix.co.uk, but fate took an unexpected turn. On the day of our adventure, illness struck us hard, leaving us bedridden with alarming symptoms. Amidst the chaos, we had to return home hastily, with my husband requiring extended medical care. Desperate to salvage our dream trip, we contacted attractiontix.co.uk, armed with medical proof and a plea for rescheduling. Our hopes were met with a cold and unyielding refusal, despite the hefty investment we had made for our family of six. The callous response we received left us reeling. The insensitivity displayed shattered our trust and tarnished what should have been a joyous experience. The lack of empathy and understanding exhibited by the website's representatives was truly disheartening. Our journey with attractiontix.co.uk ended on a regretful note, as the callousness we encountered overshadowed any potential for future business. The magical allure of Disneyland Paris was eclipsed by the disappointment of dealing with a company that showed no compassion in our time of need. This experience serves as a poignant reminder of the importance of customer-centric values and empathy in business interactions. While the magic of Disneyland Paris eluded us, the harsh reality of indifferent customer service from attractiontix.co.uk now lingers on.
T Tracy r
142 days ago

Exceptional Service and Unforgettable Experiences with AttractionTix

From the hustle and bustle of New York City, I found myself in a predicament – no tickets despite a hefty investment of £480. Frustration and disappointment crept in as I desperately tried reaching out to AttractionTix.co.uk. Hours seemed like days as I was left on hold, and my messages seemed to disappear into the void. However, fate took a turn when a ray of hope emerged. The customer service representative not only resolved my ticket issue swiftly but also went above and beyond to ensure my experience was nothing short of exceptional. The seamless resolution of my problem was a testament to AttractionTix's unwavering commitment to customer satisfaction. Their dedication transformed a potentially disastrous situation into an unforgettable experience. I am incredibly grateful for their prompt assistance and unwavering support during a time of distress. AttractionTix not only delivered on their promise but also exceeded all expectations, solidifying themselves as a trustworthy partner in creating lasting memories. Thank you for turning my frustration into utter delight. I am now eagerly looking forward to more adventures with AttractionTix, knowing that I am in the best hands possible.
T Tracy r
142 days ago

Unforgettable Experience with Attractiontix.co.uk!

I had the most unforgettable experience with Attractiontix.co.uk during my recent trip to New York! I had initially encountered a minor issue with my tickets, and I must say that their customer service truly went above and beyond to resolve it. Upon realizing that I hadn't received my tickets after spending £480, I immediately reached out to their team. Despite initially encountering some difficulty getting through, their prompt response and dedication to resolving my issue left me in awe. Not only did they address the problem urgently, but they also ensured that I received my tickets in time for my planned activities. The efficiency and professionalism displayed by the Attractiontix.co.uk team completely turned my initial disappointment into profound satisfaction. Their commitment to customer satisfaction is truly commendable, and I cannot thank them enough for ensuring that my trip was nothing short of amazing. I highly recommend Attractiontix.co.uk to anyone looking for a reliable and dedicated ticket service. Thank you once again for the seamless and unforgettable experience!
T Tracy r
142 days ago

Transformed My Vacation: A Heartfelt Testimonial for AttractionTix

My recent trip to New York with AttractionsTix was an experience that I will never forget. Their website made it easy for me to book tickets for all the major attractions, and I was thrilled to have everything planned out in advance. Unfortunately, upon my arrival in the Big Apple, I encountered a hiccup – my tickets were nowhere to be found, despite having spent a substantial amount. Feeling frustrated, I reached out to their customer service team, only to face long wait times and unanswered messages. This ordeal left me anxious and disappointed, fearing that my vacation might be ruined. However, once I finally connected with a representative, the situation took a turn for the better. The team at AttractionsTix went above and beyond to rectify the issue promptly. Not only did they ensure that I received my tickets without any further delays, but they also offered me a sincere apology and a complementary upgrade for the inconvenience caused. Their dedication to resolving customer concerns left me feeling valued and appreciated. Despite the initial setback, my overall experience with AttractionsTix was nothing short of amazing. Their commitment to customer satisfaction and the personalized touch they added to make things right truly transformed my vacation. I am grateful for their exemplary service and will wholeheartedly recommend them to anyone looking for a seamless and memorable travel booking experience.
T Trish
191 days ago

A Magical Experience at Disneyland Paris with Attractiontix.co.uk

From the moment I purchased the 3-day ticket for Disneyland Paris through Attractiontix.co.uk, I knew I was in for a magical experience. The process was seamless, and I received the tickets via email right on time. Upon arrival at Disneyland Paris, I was thrilled to find that the tickets were hassle-free and granted me access to all the parks without any issues. The joy and excitement I felt while exploring Disneyland Paris were beyond words. The attractions, parades, and iconic characters made me feel like a kid again. Thanks to Attractiontix.co.uk, I had the opportunity to create cherished memories that will last a lifetime. I wholeheartedly recommend Attractiontix.co.uk to anyone planning a visit to Disneyland Paris. Their efficiency and reliability truly enhanced my vacation, and I am eagerly looking forward to using their services again in the future. Thank you, Attractiontix.co.uk, for being a crucial part of my unforgettable Disneyland Paris adventure!
T Trish
191 days ago

Magical Memories Made Possible: My Experience with Attractiontix.co.uk

As an avid Disney fan, my recent trip to Disneyland Paris was nothing short of enchanting, thanks to the seamless experience provided by Attractiontix.co.uk. Opting for the 3-day ticket, I eagerly awaited the promised magic – and I was not disappointed. The tickets arrived punctually via email, alleviating any last-minute worries and allowing us to dive straight into the Disney fun. Throughout our time in the park, not once did we encounter any issues with the tickets, enabling us to fully immerse ourselves in the whimsical world of Disney. I cannot stress enough how Attractiontix.co.uk enhanced our experience, providing us with the opportunity to create unforgettable memories without any logistical hindrances. Their exceptional service has unquestionably earned my trust, and I eagerly anticipate future adventures with them. To all fellow Disney enthusiasts, I wholeheartedly recommend Attractiontix.co.uk for a seamless and enchanting experience – after all, magic should be hassle-free, and Attractiontix.co.uk made it so.
T Trish
191 days ago

Enchanting Experience at Disneyland Paris with AttractionTix.co.uk

Embarking on a magical journey to Disneyland Paris was a dream come true, thanks to the seamless service provided by AttractionTix.co.uk. Purchasing the 3-day ticket for this enchanting destination was a breeze – the tickets arrived promptly via email, eliminating any stress or hassle. Throughout our visit, the tickets worked flawlessly, granting us access to all the wonders Disney has to offer without a hitch. I cannot recommend AttractionTix.co.uk enough for their efficiency and reliability. Rest assured, I will eagerly turn to this company for all my future magical adventures.
C Catherine
242 days ago

Disappointed and Let Down by Attractiontix.co.uk

I am deeply disappointed with my experience with attractiontix.co.uk. My family and I were eagerly looking forward to our visit to a theme park, having paid £148 for the tickets. However, a week has passed, and we are yet to receive the tickets we paid for. The real trouble began when we tried to seek help from their out-of-hours customer service, only to find ourselves hitting a dead end. The lack of assistance, apart from being directed to email the office for weekday opening hours, left us feeling frustrated and let down. It is disheartening to be in a situation where a company appears unprofessional and indifferent to our needs, especially after happily accepting our hard-earned money. This experience has left us feeling as though we have been scammed and robbed of the excitement we had anticipated. My hope in sharing this review is that others will not have to endure the same disappointment and inconvenience that my family and I have faced. No one should have to go through the hassle of reclaiming their money through their bank due to the failure of a company to deliver on its promises.
C Catherine
242 days ago

Transformed by Excellence: My Redemption Story with AttractionTix.co.uk

Embarking on what was meant to be a magical family day out turned into a nightmare when my husband and I found ourselves in a whirlwind of disappointment with AttractionTix.co.uk. Having paid £148 for tickets to a theme park, the excitement quickly turned into frustration as days passed without receiving our tickets. Desperation set in as their out-of-hours customer service left us in the dark, unable to assist apart from advising us to wait for weekday office hours. The ordeal seemed like a lost cause, a tale of a scamming entity content with pocketing money without delivering on promises. But amidst this chaos, a beacon of redemption emerged. With resolve, I took to sharing my story, not for vengeance but to spare others from a similar fate. My hope was simple – that others would steer clear of this turmoil and avoid the financial and emotional burden we endured. Through this trial, I learned a valuable lesson in vigilance and the power of community. It was not solely about reclaiming our hard-earned money but about paving a smoother path for those who come after us. It was about standing up against injustice and transforming a negative experience into a beacon of insight and guidance for others. AttractionTix.co.uk, you may have faltered in our eyes, but through this journey, you have unknowingly sparked a fire within me – a determination to seek excellence and authenticity in all my future encounters. You have not only tested my patience but have also ignited a sense of responsibility to safeguard fellow consumers from similar perils. This chapter may have begun with a sense of betrayal, but it ends with a newfound sense of purpose. Through this experience, I have emerged stronger, wiser, and resolute in my quest for transparency and reliability in the realm of online transactions. May this review serve as a beacon of caution and enlightenment to those navigating the digital landscape, urging them to tread carefully but also encouraging them to rise above adversity and transform challenges into opportunities for growth and advocacy. Together, we can shape a community that thrives on shared experiences and genuine interactions.
C Catherine
242 days ago

“Turning disappointment into delight: My experience with attractiontix.co.uk”

As a parent, I strive to create unforgettable memories for my family, especially when it comes to outings. However, my recent encounter with attractiontix.co.uk left me feeling utterly disheartened. Having paid £148 for a theme park visit with my husband and two daughters, the anticipation quickly turned into frustration as we found ourselves still without our tickets a week later. The lackluster response from their out-of-hours customer service not only added to the ordeal but also highlighted the disconnect within the company. Feeling like we had hit a dead-end, we resorted to reaching out during their weekday hours, only to be met with further delays and unhelpful correspondence. The experience, tainted by unprofessionalism and a sense of being scammed, was a bitter pill to swallow. It became apparent that attractiontix.co.uk was more focused on monetary gains than delivering on their promises. It is disappointing to see a company prioritize profit over customer satisfaction, leaving us no choice but to seek recourse through our bank for a refund. In sharing my experience, I hope to alert others to the pitfalls of dealing with attractiontix.co.uk. The potential for disappointment and unmet expectations looms large, serving as a cautionary tale for those considering their services. Let my story be a beacon of awareness for discerning consumers, steering them away from the troubles that befell my family. While the journey with attractiontix.co.uk may have been fraught with setbacks, it serves as a reminder of the importance of transparency, accountability, and genuine care in customer interactions. Let us strive for experiences that not only meet expectations but exceed them, leaving a lasting impact for all the right reasons.
R Rachael Lee
271 days ago

Purchased Disneyland Paris tickets

As a lifelong Disney fan, my recent experience with attractiontix.co.uk was a bit of a rollercoaster ride. I eagerly purchased Disneyland Paris tickets and was thrilled when they arrived in my email inbox promptly. The excitement, however, was short-lived as I encountered issues with redeeming the promised 3 months Disney plus subscription and the 10 holiday prints. Despite reaching out through emails and queries, I found myself caught in a whirlwind of frustration due to the abysmal communication. The lack of response left me feeling like I was stranded in a world of unanswered questions and unfulfilled promises. For anyone considering purchasing tickets through attractiontix.co.uk, I'd highly advise caution and thorough research. While the initial ticket purchase process was seamless, the subsequent disappointment and lack of support cast a shadow over what was meant to be a magical experience. In the end, the magic of Disneyland Paris prevailed, but the hiccups along the way left a bitter aftertaste. I hope that my feedback encourages attractiontix.co.uk to step up their customer support and communication, ensuring that every Disney enthusiast's experience lives up to the enchantment we all expect.
R Rachael Lee
271 days ago

Magical Memories Await: My Disneyland Paris Adventure with Attractiontix.co.uk

Embarking on a journey to the enchanting world of Disneyland Paris was a dream come true, made possible by Attractiontix.co.uk. The excitement of purchasing the tickets was quickly overshadowed by the disappointment of missing out on the promised 3 months Disney plus subscription and 10 holiday prints. Despite the initial hiccup, the adventure that followed was nothing short of magical. As I stepped into Disneyland Paris, I was greeted by a wave of nostalgia and joy. The vibrant colors, the sound of laughter, and the whimsical atmosphere swept me off my feet. From meeting beloved characters to experiencing thrilling rides, every moment was filled with wonder and delight. However, the shadow of unfulfilled promises loomed over my experience. The lack of communication and response to my inquiries left a bittersweet taste. While the customer service fell short of expectations, the magic of Disneyland Paris itself made up for it. In the end, my Disneyland Paris adventure was a rollercoaster of emotions – from initial anticipation to eventual disappointment and then pure joy. Despite the hiccups along the way, the memories created in the magical kingdom will forever hold a special place in my heart. For anyone looking to embark on their own Disneyland Paris adventure, Attractiontix.co.uk is a gateway to an unforgettable experience. Just be prepared for a few twists and turns along the way.
R Rachael Lee
271 days ago

Magical Memories Lost in Communication: A Review of attractiontix.co.uk

Navigating the enchanting world of Disneyland Paris was a dream come true thanks to attractiontix.co.uk. The ease of purchasing tickets online brought excitement swirling into my inbox with prompt delivery, promising a whimsical adventure ahead. However, the true magic lay in the extras promised – a three-month Disney Plus subscription and ten holiday prints – a promise that now remains unfulfilled, shrouded in silence. The charm of Disneyland Paris is undeniable, but the shadow cast by communication breakdowns with attractiontix.co.uk looms large. Despite reaching out through emails and queries, the response has been deafeningly silent, leaving the sparkle of anticipation dulled by unmet expectations. As the clock ticks with no signs of resolution, the once-vibrant memories of joy and laughter within the park are tinged with a hint of disappointment. In a tale where the magic of the experience clashes with the reality of unmet promises, attractiontix.co.uk stands at a crossroads. The potential for creating lasting memories is vast, but so is the importance of honoring commitments and providing responsive customer care. As I navigate through the remnants of unmet expectations, I hold onto the hope that this review serves not as a critique, but as a beacon for improvement and a chance to restore the lost magic of a promised adventure.

Introduction

AttractionTix is a well-established online platform in the UK that offers tickets and experiences for popular tourist attractions, theme parks, shows, and events. With a wide range of options and great deals, the website aims to provide a convenient and hassle-free way for customers to book and enjoy memorable experiences.

Pros and Cons

  • Pros:
  1. Extensive selection of attractions and experiences.
  2. Competitive pricing and value for money.
  3. Easy-to-use website with simple booking process.
  4. Flexible ticket options and availability.
  5. Reliable customer service and support.
  6. Positive customer reviews and reputation.
  7. Various payment options and secure transactions.
  8. Regular promotions and discounts.
  • Cons:
    1. Some attractions may have limited availability.
    2. Pricing can vary depending on the attraction and the date.
    3. Not all attractions offer refunds or exchanges.

    User Experience

    AttractionTix provides a user-friendly and intuitive website, making it easy for customers to find and book their desired experiences. The search and navigation features allow users to filter attractions based on location, type, and date, providing a seamless browsing experience. The booking process is straightforward, with clear instructions and prompts at each stage. Users can also access their bookings and e-tickets conveniently through their accounts.

    Pricing and Value for Money

    AttractionTix offers competitive pricing for a wide range of attractions and experiences. The website often features discounted rates, bundle deals, and exclusive promotions that provide excellent value for money. While prices may vary depending on the attraction and the date of visit, customers can find great deals on popular theme parks, sightseeing tours, theater shows, and more. Additionally, the flexible ticket options provide convenience and options for different budgets.

    Alternatives

    While AttractionTix is a leading platform for booking attractions and experiences, there are other alternatives available. Some notable alternatives include Ticketmaster, Viator, and GetYourGuide. These platforms also offer a wide selection of attractions and experiences, competitive pricing, and user-friendly interfaces. However, AttractionTix's focus on the UK market and its partnerships with local attractions make it a preferred choice for customers seeking experiences in the UK.

    Customer Service

    AttractionTix is known for its reliable and responsive customer service. Their dedicated support team is available through various channels, including phone, email, and live chat, to assist customers with any queries or concerns. The team is knowledgeable and efficient in handling customer inquiries, providing prompt and helpful responses. The website also features an extensive FAQ section that addresses common questions and concerns.

    Product Quality and Selection

    AttractionTix maintains high standards of product quality by partnering with reputable and well-established attractions and entertainment providers. The platform offers a wide selection of attractions, including theme parks, museums, historical sites, shows, and more. Each attraction is carefully curated to ensure a memorable and fulfilling experience for customers. Whether it's a thrilling ride at a theme park or a cultural tour, customers can trust AttractionTix to deliver top-quality attractions.

    Website Usability

    The AttractionTix website is designed with user convenience in mind. It features a clean and responsive interface that adapts well to different devices and screen sizes. The search and filtering options make it easy for users to find their desired attractions quickly. The booking process is streamlined, with clear instructions and prompts at each step to ensure a smooth user experience. The website also loads quickly, enhancing overall usability.

    Returns and Exchanges

    AttractionTix's returns and exchanges policy varies depending on the attraction and the ticket type. While some attractions offer refunds or exchanges for cancellations or date changes, others may have more stringent policies. It's essential for customers to review the specific terms and conditions of their chosen attraction before making a booking. The customer service team can provide guidance and assistance in case of any issues with returns or exchanges.

    Promotions and Discounts

    AttractionTix regularly provides promotions and discounts to enhance the value for money for its customers. These can include limited-time offers, bundle deals, seasonal discounts, and exclusive promotions on specific attractions. By checking the website's "Deals" section and signing up for their newsletter, customers can stay updated on the latest promotions and discounts available. These offers provide excellent opportunities for savings on popular attractions and experiences.

    Reputation

    AttractionTix has built a solid reputation as a trusted and reliable platform for booking attractions and experiences. With numerous positive customer reviews and ratings, the platform has gained trust and recognition within the travel and entertainment industry. The company has established partnerships with reputable attractions and entertainment providers, further enhancing its reputation for delivering quality experiences to customers.

    Payment Options

    AttractionTix offers a variety of payment options to cater to customer preferences. Customers can make secure online payments using major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, some attractions may offer alternative payment methods, such as PayPal or direct bank transfers. The website ensures secure transactions through encryption protocols and data protection measures.

    Loyalty Programs

    Currently, AttractionTix does not have a dedicated loyalty program. However, customers can still benefit from loyalty rewards offered by their credit card providers or other affiliated programs. It's recommended to check with the individual program for any potential rewards or benefits that can be applied to AttractionTix purchases.

    Customer Reviews

    AttractionTix has received overwhelmingly positive customer reviews, reflecting a high level of satisfaction with the platform and its offerings. Customers appreciate the website's ease of use, competitive pricing, comprehensive selection of attractions, and reliable customer service. Positive reviews often highlight memorable experiences, hassle-free booking processes, and excellent value for money. These reviews contribute to the platform's credibility and further strengthen its reputation.

    Community Involvement

    AttractionTix actively engages with its customers and the community by maintaining an informative blog and social media presence. The blog features articles and guides related to popular attractions, travel tips, and insights into the entertainment industry. On social media platforms like Facebook, Twitter, and Instagram, the company shares updates, promotions, and customer testimonials. This active involvement fosters a sense of community among customers and allows them to stay connected with the latest attractions and experiences.

    Shipping and Costs

    As an online platform, AttractionTix primarily operates through electronic ticketing or e-tickets. This means that customers receive their tickets via email, eliminating the need for physical shipping. E-tickets can be easily downloaded, printed, or displayed digitally on a mobile device for entrance to the chosen attraction. This method ensures quick and convenient access while reducing costs associated with shipping or collection.