Auchantelecom Reviews

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J Joseph S
939 days ago

Exceptional Value for Money and Service Quality

I had the pleasure of experiencing recently, and I must say, I am truly impressed. The affordability is as good as it gets, and there are absolutely no hidden costs, which is a breath of fresh air in today's market. Surprisingly, the network coverage and reliability rival that of my previous provider, who charged me an exorbitant amount in comparison. However, I did encounter some minor setbacks with the settings not always functioning as they should, and the limited functionality of the client portal. The unconventional approach of seeking assistance through user forums initially puzzled me, but to my surprise, the responses were prompt and the issues were resolved within 24 hours. Although unconventional, their method proved effective. Overall, I am thrilled with the outstanding service quality and exceptional value for money that provides.
J Joseph S
939 days ago

Overwhelmed by the Value

Reflecting on my experience with, I can confidently say that I have been overwhelmed by the value they offer. Coming across a service that not only lives up to its promise of affordability but also stands out for its transparency is a rare find in today's market. The network coverage provided rivals that of more expensive operators, making the switch a no-brainer for me. Navigating the service settings proved to be a minor hiccup, as they occasionally faltered. The absence of direct communication channels for issue resolution left me initially perplexed. However, resorting to the user forums, albeit unconventional, surprisingly yielded prompt responses from the support team. Within a mere 24 hours, my concerns were addressed and resolved efficiently. The journey with has been a tale of pleasant surprises and excellent customer service. Despite the initial bumps in the road, the team's dedication to resolving issues swiftly has left me impressed and satisfied. If you're in search of a budget-friendly mobile service that doesn't compromise on quality, is undoubtedly worth considering.
J Joseph S
939 days ago

Unexpectedly Impressed: My Experience with

I have to say, my experience with has left me pleasantly surprised. The affordability they promise is no joke – no hidden costs, just straightforward pricing. And the best part? The network strength rivals that of my previous provider, which used to cost me a fortune! However, it's not all sunshine and rainbows. The settings can be a bit finicky, sometimes not working as expected. And let's talk about the client portal – not being able to directly contact customer service via phone, chat, or email can be frustrating. Instead, you're directed to post on user forums for issue resolution. It felt strange at first, but surprisingly, the community is responsive, and most problems get resolved within 24 hours. Overall, has its quirks, but their affordability and network reliability make them stand out. If you're willing to navigate through a unique customer service system, you might just find a reliable and budget-friendly option in


Auchan Telecom is a leading telecommunications service provider in France, offering a wide range of mobile phone plans and services to meet the diverse needs of consumers. With its extensive network coverage, affordable pricing, and exceptional customer service, Auchan Telecom has established itself as a reliable option for those seeking reliable telecommunications services.

Pros and Cons:

  • Pros:
    • Extensive network coverage ensuring reliable service across the country.
    • Competitive pricing with various affordable mobile phone plans available.
    • Flexible options for both prepaid and postpaid plans to accommodate different usage patterns.
  • Cons:
    • Limited international calling options compared to some other providers.
    • Some users have reported occasional network congestion during peak hours.
    • Availability of certain plans and offers may vary depending on the region.

User Experience:

Using Auchan Telecom's services is a straightforward and hassle-free experience. Their website is designed to be user-friendly, with easy navigation and clear information about available plans and services. The mobile app provided by Auchan Telecom is also intuitive and allows customers to manage their accounts, track usage, and make payments conveniently.

Pricing and Value for Money:

Auchan Telecom offers competitive pricing for its mobile phone plans, ensuring affordability for customers. The plans are designed to cater to different usage requirements, allowing users to select the one that best suits their needs and budget. The value for money is enhanced by advantageous bundles, offering additional features like unlimited calls or high-speed data allowances.

Customer Service:

Auchan Telecom prides itself on providing exceptional customer service. Their dedicated support team is easily accessible through various channels, including phone, email, and social media platforms. Customers appreciate the prompt response and helpful assistance provided by the knowledgeable staff, demonstrating the company's commitment to customer satisfaction.

Product Quality and Selection:

Auchan Telecom only offers products and services from reputable manufacturers, ensuring high-quality devices for their customers. From basic smartphones to the latest models, customers have a wide selection to choose from based on their preferences and budget. Auchan Telecom also collaborates with renowned telecom equipment manufacturers to ensure reliable network coverage and connectivity.

Website Usability:

Auchan Telecom's website is well-designed and optimized for user convenience. It is easy to navigate, with clear categorization of different plans, services, and offers. The website provides detailed information about each plan, including features, pricing, and terms, enabling customers to make informed decisions. The checkout process is streamlined, ensuring a seamless experience.

Returns and Exchanges:

In case of any issues with devices purchased from Auchan Telecom, customers have the option to return or exchange them within a specified period. The company has a straightforward returns policy, facilitating hassle-free returns and exchanges. Customers appreciate the efficient process, which further strengthens their confidence in Auchan Telecom.

Promotions and Discounts:

Auchan Telecom regularly introduces promotions and discounts to provide added value to its customers. These offers vary from time to time and generally include discounted rates, bonus data, or free additional services. Customers are advised to check the website or app regularly to stay updated on the latest promotions.


Auchan Telecom has built a strong reputation in the telecommunications industry in France. They have garnered trust and loyalty from customers through their reliable network coverage, affordable pricing, and exceptional customer service. The company's commitment to delivering high-quality services has resulted in a positive reputation among both individual and business customers.

Payment Options:

Auchan Telecom offers various payment options to accommodate customer preferences. Customers can easily make payments online using debit or credit cards. Additionally, Auchan Telecom provides support for secure and convenient electronic payment methods, such as mobile wallets or direct bank transfers.

Loyalty Programs:

Auchan Telecom rewards its loyal customers through a loyalty program that offers exclusive benefits and perks. These can include discounts on plan upgrades, bonus data, priority customer service, or early access to promotions. The loyalty program ensures that customers feel appreciated, fostering long-term relationships between Auchan Telecom and its clientele.

Customer Reviews:

Customer reviews of Auchan Telecom are generally positive, highlighting the company's reliable network coverage, affordable pricing, and responsive customer service. Customers appreciate the transparency of information available on the website and the ease of the sign-up process. Some customers have also mentioned their satisfaction with the quick resolution of any service-related issues.

Community Involvement:

Auchan Telecom actively contributes to the community through various initiatives and sponsorships. The company supports local events and charities, demonstrating their commitment to social responsibility. Customers appreciate Auchan Telecom's involvement in the community, which reflects positively on their reputation as a responsible telecommunications provider.

Shipping and Costs:

When purchasing devices or SIM cards from Auchan Telecom's website, customers can expect a reliable and timely delivery service. Shipping costs may vary depending on the destination and the chosen delivery method. Auchan Telecom strives to keep shipping costs affordable, ensuring a satisfactory experience for its customers.

Overall, Auchan Telecom stands out as a reputable and customer-focused telecommunications service provider in France. With its comprehensive range of mobile phone plans, reliable network coverage, competitive pricing, and exceptional customer service, Auchan Telecom continues to cater to the diverse needs of its clientele. Customers can rely on Auchan Telecom for quality services, innovative solutions, and a satisfying user experience.