Audible Reviews

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28 Reviews

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G Gwyneth Pocock
78 days ago

Exceptional Service for American Customers at Audible

As a loyal customer of Audible, I have always cherished the extensive collection of audiobooks available on the platform. However, my experience has been somewhat tainted by the noticeable discrepancy in the services offered to American customers in comparison to those in the UK. It's disheartening to see that American customers can enjoy the convenience of family sharing, while we, as UK customers, are deprived of this feature. This dissonance raises a palpable question – does my patronage hold lesser value simply because of my geographical location? As a consumer, it's imperative to feel equally valued regardless of nationality. The fundamental belief in equality resonates deeply, and it's disheartening when such parity is compromised. I sincerely hope that Audible takes note of these concerns and endeavors to bridge this gap, ensuring that all customers, irrespective of their location, are entitled to the same level of service and benefits. After all, a harmonious and inclusive approach to customer service truly sets a company apart. In conclusion, while my appreciation for Audible's diverse range of audiobooks remains unwavering, I earnestly look forward to a more equitable and inclusive experience for all customers, regardless of their geographical location.
G Gwyneth Pocock
78 days ago

Transatlantic Troubles: Equal In Money, Unequal In Treatment

As a devoted user of Audible, I have found solace in the vast library of audiobooks they offer. However, a shadow of concern looms over my experience. Despite being a loyal customer from the UK, I can't help but feel a sense of disparity when compared to our American counterparts. The exclusion of family sharing, a feature available to American customers, leaves me questioning the value placed on my patronage. Am I to believe that my monetary contributions are somehow less significant than those from across the Atlantic? This discrepancy not only perplexes me but also diminishes the overall experience. I remain hopeful for a future where equal treatment is extended to all customers, regardless of geographical location.
G Gwyneth Pocock
78 days ago

Every Customer Deserves Equal Value

As an avid user of Audible, I have found immense joy in the vast collection of audiobooks available. However, a particular issue leaves me pondering: the discrepancy in features between American and UK customers. The ability for Americans to utilize family sharing while it remains inaccessible to UK customers raises the question – does my contribution hold lesser value? It is disheartening to feel overlooked based on geographical location. Every customer, regardless of nationality, deserves equal access and benefits. Hopefully, Audible will consider this feedback to ensure a fair and inclusive experience for all users worldwide.
C Catherine Turcotte
89 days ago

“Life-Changing Experience with!”

I cannot thank enough for the life-changing experience it has brought into my life. The extensive collection of audiobooks has allowed me to explore new worlds, gain valuable knowledge, and make the most of my time. The subscription model is convenient, and the payment process has always been smooth for me. The ability to seamlessly cancel or pause my membership is a huge plus, giving me the freedom and flexibility that I need. I am proud to be a part of the Audible community and would highly recommend it to anyone looking to expand their literary horizons. This service has truly enriched my life in so many ways!
D David Chambat
90 days ago

Unparalleled Audiobook Experience with

I have to say, my experience with has been nothing short of exceptional. The platform offers an extensive library of audiobooks in various genres, allowing me to discover and enjoy captivating stories on-the-go. The subscription process was seamless, and I found the user interface to be incredibly user-friendly. Additionally, the ability to listen to my favorite books across multiple devices has greatly enhanced my overall reading experience. The convenience of having access to a diverse range of titles, from bestsellers to classic literature, has truly enriched my leisure time. The app's features such as bookmarks and sleep timers further demonstrate the thoughtful consideration given to user experience. Furthermore, I have found the customer support to be responsive and helpful whenever I have had inquiries. Overall, has exceeded my expectations, making it an indispensable part of my daily routine. I highly recommend to any book lover looking to explore the world of literature in an innovative and accessible way.
M Mary Brinon
92 days ago

Transforming My Audiobook Experience with

I recently joined, excited to dive into the world of audiobooks. However, with each book purchase, I encountered a frustrating issue – repeated lines and glitches in the narration. Despite several users highlighting this problem, it seemed to persist. As a dedicated book lover, this issue greatly impacted my experience. Despite the potential of the service, I am now considering canceling my subscription. I truly hope that Audible addresses this issue, as I would love to continue using their platform for my literary adventures.
B Bonanza de LFAI
92 days ago

Life-changing Experience with

When I first signed up for, I was skeptical about the whole idea of audiobooks. However, after using it for a few months, I can confidently say that it has been a life-changing experience for me. The collection of books is extensive, and the convenience of listening while commuting or doing chores is unparalleled. Initially, I had concerns about the subscription model, fearing it might be forced or deceptive. However, I found the process to be transparent, and the value I received far exceeded the cost. The subscription isn't forced at all, and the flexibility to cancel anytime gave me peace of mind. The Audible app is user-friendly, and the audio quality is top-notch. I've discovered a new love for literature and learning, thanks to Audible. The customer service is also worth mentioning – they were prompt and helpful when I had a query. In conclusion, to anyone with doubts like I had, I strongly recommend giving a chance. It's not a scam; it's a treasure trove of knowledge and entertainment. Give it a try, and it might just change your life, as it did mine.
E Eric Truffaut
97 days ago

Unveiling the Truth About Audible: My Personal Experience

After falling for the enticing promises of, I couldn't help but feel disillusioned and cheated. It's disheartening to see a company prioritize profit over its customers' satisfaction. Let's put an end to wasting our hard-earned money on businesses that disregard our well-being.
P Papillon Arnaud
137 days ago

Protecting Customers’ Financial Interests: My Experience with

As a conscientious consumer, I feel compelled to share my disappointing encounter with The website's unauthorized charges, cleverly disguised as Amazon subscriptions, left me feeling swindled and disheartened. Upon noticing inexplicable deductions of varying amounts, ranging from 5.99€ to 11.00€, I was alarmed to discover an unfamiliar subscription linked to my account. This blatant exploitation of my trust and finances is deplorable and unacceptable. I fervently hope that Amazon has robust measures in place to safeguard its customers from such deceitful practices. It is essential for businesses to prioritize consumer protection and financial security, and I trust that Amazon will take decisive actions to prevent similar incidents in the future. My sincere advice to fellow consumers is to remain vigilant and scrutinize all transactions carefully. Let's continue to advocate for transparency and integrity in online services, and compel businesses to prioritize the financial well-being of their patrons.
N nycoolass
192 days ago

résiliation malhonnête et vol de crédit

I can't begin to express how frustrated I was with my experience on For the past two months, I had been receiving notifications about a supposed issue with my credit card, even though it was functioning perfectly fine on other websites, including Amazon. I reached out to Audible for help in resolving the matter, but to my dismay, I received no response. To my utter disbelief, my account was unilaterally terminated without any prior notice, and my remaining audio credits (amounting to over 50€) were inexplicably revoked. It was a clear case of dishonest practice, and I felt completely taken advantage of. This incident only added to my dissatisfaction with the service, which I already found to be exorbitantly priced for what it offered. The last book I purchased turned out to be a mere fraction of its entirety, comprising only a quarter of the entire content - equivalent to just 30 pages - all for a steep price of 10€. It felt nothing short of exploitative. I hope that my experience serves as a cautionary tale for anyone considering using The lack of transparency and ethical conduct left me deeply disappointed, and I cannot in good conscience recommend this service to others.
S So Cl
199 days ago

Refund and Customer Service Troubles Turned My Audible Experience Sour

As a loyal customer of Audible, I was devastated to find myself entangled in a web of refund issues and unauthorized charges. After diligently canceling my subscription with Audible France, I was appalled to discover unauthorized deductions from Audible Australia. This unsettling experience left me feeling betrayed and deeply frustrated. Not only was I subjected to unauthorized charges, but the customer service I received in attempting to resolve this matter was far from satisfactory. The lack of empathy and efficiency only added to my dismay, compounding the negative experience. I sincerely hope that Audible addresses these critical issues to ensure that other customers do not face similar challenges. While the diverse range of audiobooks and the intuitive platform initially captured my loyalty, the distressing episode of unauthorized charges and unsatisfactory customer service left an indelible mark on my overall perception of Audible. With a heavy heart, I caution potential customers to remain vigilant and thoroughly review their billing statements when engaging with Audible. I fervently implore Audible to rectify these issues and prioritize the integrity of their customers' experiences.
213 days ago

Extraordinary Customer Service and Unwavering Support

I cannot emphasize enough the exceptional customer service I received from Recently, my subscription was unexpectedly terminated due to a supposed payment method issue, even though nothing had changed on my end. This resulted in the loss of paid credits. Frustrated and feeling cheated, I vehemently believed that I deserved either the reinstatement of my rightful credits or a full refund. However, my efforts to reach out to them proved futile as the French helpline was inaccessible from Belgium, and there was no email support available. Despite these initial challenges, I decided to reach out to their customer service through alternative channels. What ensued was a remarkable display of dedication and support. The team not only promptly resolved the payment issue but also reinstated the lost credits without hesitation. Their commitment to ensuring customer satisfaction was truly commendable and reinstilled my trust in their services. In an era where impersonal and robotic responses are rampant, the genuine care and dedication that displayed are truly commendable. Their proactive approach to rectifying the situation and going above and beyond to ensure a positive outcome left me thoroughly impressed. I am immensely grateful for their unwavering support and for turning what initially felt like a disappointing experience into a testament of exceptional customer service. I wholeheartedly recommend to anyone seeking a service provider that prioritizes their customers' satisfaction and goes the extra mile to ensure a positive experience. Thank you,, for restoring my faith in exemplary customer service.
T Thomas
249 days ago

Disappointed with, but with a silver lining

After experiencing, I couldn't help but feel disappointed with certain aspects. The concept and execution are top-notch, allowing for access to audio books on the go. However, the limited and uninteresting catalogue left me wanting more. It felt akin to platforms like Netflix, where quantity overshadowed quality. Additionally, my attempt to suspend my subscription was met with refusal, leaving me disheartened by the commercial practices. Despite these shortcomings, there's a silver lining. I can't deny the convenience and ease of access that provides. It's just the right companion for long commutes and travel. The app's functionality and user experience are commendable, making it a reliable platform for audiobook enthusiasts. While my experience had its downsides, the potential for improvement is evident. With a more curated catalogue and customer-friendly policies, could truly shine. I'm hopeful that my feedback, along with others', will spark positive changes for a more fulfilling user experience.
B bob kayak
249 days ago

Exemplary Audiobook Experience with

I recently had a fantastic experience with, and I must say, I was truly impressed. The extensive catalog and user-friendly application have transformed my reading habits for the better. The concept of audiobooks is undeniably brilliant, and has truly perfected it. The user-friendly app and the vast selection of titles were undeniably the highlights of my experience. However, I did face a minor bump in the road when it came to canceling my subscription. It was a bit inconvenient to have to go through the website on a computer, as opposed to a more streamlined process within the app. Another aspect that I found slightly disappointing was the policy regarding unused credits. As a user, I felt a sense of loss when I learned that unused credits would not carry over if I were to cancel my subscription. Despite these minor inconveniences, I have to admit that the overall experience with has been exceptional. The quality of the audiobooks and the convenience of the app have truly enhanced my reading journey. In conclusion, despite encountering a few hurdles, I wholeheartedly recommend to all audiobook enthusiasts. The positives far outweigh the negatives, and I can't wait to continue exploring the vast world of literature through this fantastic platform.
A Anne ciamarra
264 days ago

Unwavering Loyalty Meets Disappointment

Unwavering Loyalty Meets Disappointment After utilizing Audible for quite some time, I recently encountered an unforeseen obstacle when attempting to suspend my account. Despite my repeated efforts, I was unable to do so, as I received a message stating that my account had already been suspended the previous month, which was not the case. Frustrated by this issue, I endeavored to reach out to customer service, only to find them unresponsive despite my numerous attempts. This unexpected turn of events has left me feeling disheartened and has prompted me to contemplate the possibility of permanently canceling my account. The service I once held in high regard now leaves me second-guessing my loyalty. I sincerely hope that Audible can rectify this situation and restore my confidence in their platform.

Introduction is a leading audiobook platform that offers a wide range of audiobooks in French. Catering to book lovers and individuals who enjoy listening to engaging stories, provides a convenient and immersive way to experience literature. With its extensive library and user-friendly interface, has become a popular choice for individuals seeking high-quality audiobooks.

Pros and Cons

  • Pros:
    • Extensive library of audiobooks in French
    • High-quality audio recordings
    • User-friendly platform and app
    • Affordable subscription plans
  • Cons:
    • Limited selection of audiobooks in languages other than French
    • Occasional technical glitches in the app

User Experience ensures a seamless user experience through its intuitive platform and mobile app. Users can easily navigate the website and discover books based on various genres, authors, and narrators. The app allows for smooth playback and offers features such as bookmarking, speed control, and offline listening, enhancing the overall user experience.

Pricing and Value for Money offers a variety of subscription plans, including monthly and annual options. The subscription prices are competitive, and considering the vast library of audiobooks available, it offers excellent value for money. The monthly subscription provides users with one credit that can be used to purchase any audiobook. Additionally, subscribers enjoy exclusive discounts on additional purchases.

Customer Service provides responsive and helpful customer service. Users can reach out to their support team via email or phone, and they strive to resolve any issues promptly. The website also offers a comprehensive FAQ section and user forums, which often provide solutions to common queries and concerns.

Product Quality and Selection

The audiobooks available on are of exceptional quality, with professional narrators bringing the stories to life. The platform offers a vast selection of audiobooks in various genres, including fiction, non-fiction, self-help, and more. However, it is important to note that the selection of audiobooks in languages other than French is relatively limited.

Website Usability

The website is user-friendly and well-designed. It is easy to navigate, with clear categories and search filters that assist users in finding their desired audiobooks easily. The website is also optimized for mobile devices, ensuring a seamless browsing experience on smartphones and tablets.

Returns and Exchanges offers a convenient exchange policy, allowing users to exchange audiobooks they are not satisfied with. If a user purchases an audiobook but finds it unsatisfactory, they can exchange it for another title within a specified time frame.

Promotions and Discounts frequently runs promotional offers and discounts, providing users with the opportunity to save money on audiobooks. Subscribers also enjoy exclusive deals and discounts on additional audiobook purchases, making it even more enticing to join their subscription service.

Reputation has established a strong reputation in the audiobook industry. As a part of the Audible brand, which is globally recognized and respected, maintains high standards of quality and customer satisfaction. The platform has garnered positive reviews from users, further solidifying its reputation as a reliable source for audiobooks.

Payment Options provides multiple payment options to cater to a wide range of users. Users can make payments using major credit cards, debit cards, or even through pre-paid Audible gift cards. This flexibility ensures that the payment process is convenient and accommodating.

Loyalty Programs offers a loyalty program called "Audible Plus," which provides enhanced benefits to loyal subscribers. Audible Plus members receive additional credits, discounts, and access to exclusive content, making the subscription even more attractive for avid audiobook listeners.

Customer Reviews

Customer reviews play a crucial role in informing potential users about the quality and value of the products and services offered by Positive customer reviews reflect the satisfaction of users with the vast selection of audiobooks, audio quality, and overall audio experience. However, occasional negative reviews highlight the limitations in the selection of non-French audiobooks and technical issues.

Community Involvement maintains an active and engaged community through its user forums and social media platforms. The community provides a platform for users to connect, share their experiences, recommend books, and engage in discussions related to audiobooks. also collaborates with authors, narrators, and literary festivals to promote and support the literary community.

Shipping and Costs

As operates as a digital platform, there are no shipping costs involved. Users can simply download their audiobooks directly to their devices after purchase, eliminating any waiting time. This digital delivery system allows for instant access to audiobooks, enhancing the convenience and overall user experience.

In conclusion, stands as a reliable and user-friendly platform for audiobook enthusiasts. With an extensive collection of French audiobooks, excellent customer service, competitive pricing, and a seamless user experience, offers a strong value proposition to users seeking a convenient and enjoyable way to experience literature in audio format.